---
title: 'Microsoft Dynamics Architect at Aperia'
canonical: 'https://feeny.ai/job/microsoft-dynamics-architect-aperia-united-states-yjxgzp1x48br'
type: 'job'
last_seen: '2026-09-04'
---

# Microsoft Dynamics Architect at Aperia

- **Company:** Aperia
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/aperiasolutions/jobs/5217391007

## Job description

Microsoft Dynamics 365 Architect

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Position Overview

We are seeking a Microsoft Dynamics 365 Architect to support a major contact center modernization initiative, including the migration from Genesys to Microsoft Dynamics 365 and Power Platform.

This is a hands-on senior role combining solution architecture, development, integration, troubleshooting, and technical leadership. The ideal candidate has experience with enterprise Dynamics 365 implementations, multiple call centers, and designing scalable customer service solutions.

## Key Responsibilities

- Lead technical design and development of Dynamics 365 Customer Service/Customer Engagement solutions.
- Support the Genesys-to-Microsoft contact center migration, including requirements, fit-gap analysis, architecture, development, testing, and deployment.
- Design solutions for multiple call centers, queues, agents, customer interactions, and business units.
- Determine when to use standard Dynamics 365 capabilities versus customization or integration.
- Experience developing Dynamics 365 plugins, custom APIs, workflows, and client-side customizations.
- Configure Dataverse, forms, views, business rules, workflows, dashboards, and security.
- Experience with Power Apps and Power Automate.
- Develop C#/.NET plugins, custom APIs, workflows, JavaScript/TypeScript, Power Fx, and PCF controls.
- Build Power Apps and Power Automate solutions.
- Design integrations using REST APIs, Azure Functions, Logic Apps, Service Bus, API Management, and custom connectors.
- Support data migration, mapping, cleansing, transformation, and validation.
- Establish Dynamics 365/Power Platform ALM, DevOps, CI/CD, and deployment practices using Azure DevOps and Git.
- Design secure, scalable, and maintainable solutions and troubleshoot complex production issues.
- Provide technical leadership, participate in architecture/code reviews, and mentor developers.

Required Qualifications

- 5+ years of Dynamics 365, Power Platform, or enterprise CRM development experience.
- Experience leading or contributing to full Dynamics 365 implementations.
- Strong experience with Dynamics 365 Customer Service/Customer Engagement and Dataverse.
- Strong development skills in C#, .NET, JavaScript/TypeScript, and Power Fx.
- Experience with plugins, custom APIs, workflows, client-side customization, Power Apps, and Power Automate.
- Strong understanding of Azure integration services, REST APIs, security, and enterprise architecture.
- Experience with Azure DevOps, Git, CI/CD, and Dynamics 365 ALM.
- Strong troubleshooting, problem-solving, and communication skills.

## Preferred Experience

- Genesys-to-Microsoft/Dynamics 365 contact center migration experience.
- Experience architecting or supporting multiple call centers.
- Experience with Microsoft contact center/voice solutions and telephony integrations.
- Experience with Azure Functions, Logic Apps, Service Bus, API Management, Power BI, and PCF.
- Dynamics 365, Power Platform, or Azure certifications.
- Experience in financial services, payments, banking, healthcare, or other enterprise environments.

Ideal Candidate

We are looking for a hands-on senior engineer or architect who can bridge business requirements and technology—someone who can design the architecture, write code, troubleshoot complex issues, and guide the team toward scalable Dynamics 365 solutions.

Primary Focus: Dynamics 365 + Power Platform + Azure + Genesys-to-Microsoft Contact Center Migration + Enterprise Architecture.

Job Type

- Full time

Schedule

- Monday to Friday

Work Location

- Alpharetta, GA
- Omaha, NE
- Frisco, TX
- Remote

## Benefits

- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- 401(k) matching
- Life insurance
- Paid time off
- Parental leave
- Disability insurance
- Childcare assistance
- Education reimbursement
- Fitness membership
- Volunteer time off

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

## About Aperia

## Company Overview
- **One-liner**: Aperia is a privately held fintech and managed consultancy firm that builds SaaS platforms and delivers technology services to financial institutions, payment companies, and government agencies.
- **Entity Type**: Private (Bootstrapped — 100% privately owned, purpose-driven)
- **Headquarters**: Dallas, Texas, United States
- **Founded**: 1999 (or 2001 per LinkedIn; the company website states "over 25 years" of leadership)
- **Founders**: Not publicly disclosed

## Core Business
- **Primary Industry**: Fintech, Payments, Government/Defense Technology, IT Services
- **Target Customers**: Banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government/defense entities (B2B, Enterprise)
- **Mission Statement**: Not explicitly stated as a single quote, but the company describes itself as "Built on Purpose, Driven by Impact" and focuses on "innovation, usability, and security" to help organizations "operate smarter, faster, and with confidence."

## Products & Services
- **Compliance Platform**: Streamlines education, assessment, tracking, and regulatory reporting for regulated environments.
- **Risk Management / Fraud Detection**: Real-time monitoring, intelligent analytics, and automated fraud detection; analyzes hundreds of millions of transactions.
- **Customer Onboarding**: Digitizes and streamlines onboarding with automated workflows and accelerated activation.
- **Analytics & Business Intelligence**: Advanced analytics and flexible reporting to turn data into actionable insight.
- **Compensation Management**: Automates complex partner and agent compensation with configurable models and accurate reporting.
- **Customer Intelligence Platform (CIP)**: Unifies case management, service workflows, and performance metrics in a configurable interface.
- **Software Development as a Service (SDaaS)**: Full-stack engineering for platform modernization and custom development.
- **Managed Resources**: On-demand access to expert Agile teams that integrate with client organizations.
- **Consultancy**: Close partnership to solve complex, data-driven problems and refine processes.
- **Government, Defense & Security**: Cloud-native solutions for data unification, situational awareness, and mission-critical operations.

## Market Standing
- **Valuation**: Not disclosed (privately held)
- **Key Metric**: Annual Revenue estimated at **$56.2M** (per LinkedIn data); serves **over 6 million users** across hundreds of clients
- **Notable Investors/Partners**: 100% privately owned; no external investors listed. Clients include banks, payment processors, and government agencies.
- **Growth Signals**: Global workforce of **400+ employees** (LinkedIn reports 187 but the company website states 400+; the discrepancy may reflect total headcount including contractors/global offices). Offices in Dallas, Washington DC, and Vietnam. Senior management average tenure of **18 years**.

## Competitive Advantages
- **Deep Fintech & Payments Expertise**: Over 25 years of experience solving complex data and reconciliation challenges for the payments industry.
- **Long-Term Client Relationships**: Emphasizes partnership over vendor status; high client retention.
- **Regulatory & Security Focus**: Deep experience in highly regulated industries (payments, banking, government).
- **Stable Leadership**: Senior management team with average tenure of 18 years ensures strategic continuity.
- **Global Delivery Model**: Offices in the US and Vietnam enable cost-effective, round-the-clock development and support.

## Strategic Focus
- Continued expansion of SaaS platforms for compliance, risk, and customer intelligence
- Deepening capabilities in government, defense, and security sectors
- Scaling managed resources and SDaaS offerings
- Maintaining a 100% privately owned, purpose-driven model for long-term growth

## Why Work Here
- **Culture**: Describes itself as "a family" where "no single role is more important than another." Core values: Innovation, Usability, Security, Partnership, Transparency, Teamwork.
- **Work Model**: Hybrid working model in place (as of 2022). "We value your individual contribution and trust your results, regardless of your role."
- **Global Team**: Fast-paced, global organization with offices in Dallas, Washington DC, and Vietnam.
- **Career Growth**: "A career at Aperia promises a great challenge, culture, and opportunities to forge your own path." Open roles include Product Manager, Project Manager, Senior Software Developer, and more.
- **Stability**: Privately owned with no outside investors, allowing long-term strategic focus.
- **Diversity & Inclusion**: Equal Opportunity/M/F/Vet/LGBT/Disabled Employer.

## Sources
1. [aperia.com](https://www.aperia.com/)
2. [aperia.com/about](https://www.aperia.com/about)
3. [aperia.com/services](https://www.aperia.com/services)
4. [Greenhouse Careers Page](https://job-boards.greenhouse.io/aperiasolutions)
5. [LinkedIn Company Page](https://www.linkedin.com/company/aperia-solutions-inc.)

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