---
title: 'Mid-level Software Production Engineer | Singapore at EBANX'
canonical: 'https://feeny.ai/job/mid-level-software-production-engineer-singapore-ebanx-singapore-4wa6ppqeeeee'
type: 'job'
last_seen: '2026-11-09'
---

# Mid-level Software Production Engineer | Singapore at EBANX

- **Company:** EBANX
- **Location:** Singapore
- **Work type:** hybrid
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-09
- **Apply:** https://job-boards.greenhouse.io/ebanx/jobs/8040041003

## Job description

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders. Let’s build what’s next — together.

This is a founding role in EBANX's Singapore Engineering Hub. You won't be inheriting a mature setup — you'll be helping define it. From day one, you'll own production operations across the APAC region, partner directly with engineering and business teams, and contribute to the standards and processes that will shape how the hub operates. If you thrive on real ownership, enjoy solving complex production problems, and want to be part of something being built from the ground up, this role is for you.

At EBANX’s Engineering team, you don’t just write code. You turn ideas into scalable solutions that ensure excellence and reliability for millions of global transactions. Every line of code contributes to the digital payments revolution, combining innovation, collaboration, and real impact to make our work truly Out Of The Ordinary.

What your day-to-day will look like

- Own production reliability for the APAC region — monitoring systems, triaging alerts, coordinating incident response, and serving as one of the key engineering references for merchants and partners operating across Southeast Asia;
- Investigate and troubleshoot complex production issues across the stack, including integrations with payment partners such as PSPs, acquirers, and local payment rails;
- Support the onboarding, go-live, and stabilization of new payment integrations and market expansions in APAC — participating in new market and product launches from integration all the way to production readiness;
- Implement hotfixes for critical production issues and conduct root cause analyses to identify systemic risks and prevent recurrence;
- Improve observability coverage for APAC services — building and tuning dashboards, alerts, and runbooks using tools like Datadog and OpenSearch so issues are detected before they impact merchants;
- Contribute to the operational foundations of the Singapore Engineering Hub: incident response playbooks, on-call processes, deployment standards, and ways of working;
- Identify and mitigate systemic risks in production — through code reviews, post-mortems, and proactive reliability improvements — to reduce incident frequency and revenue impact;
- Collaborate closely with EBANX's engineering teams in Brazil to ensure knowledge transfer, consistent practices, and alignment across time zones;
- Our stack & work environment: MacOS, GitHub Enterprise, Datadog, OpenSearch, Claude, [Devin.ai](http://Devin.ai).

What you need to shine in this role

- Hands-on experience in production engineering, DevOps, or site reliability engineering — you've owned services in production and know what it takes to keep them healthy;
- Strong troubleshooting skills across distributed systems in high-availability, high-throughput environments — you can navigate complex incidents methodically and drive resolution end-to-end;
- Solid experience with observability tooling — monitoring, alerting, log analysis, and tracing — with a mindset oriented toward operational excellence and reducing time to detect and resolve incidents;
- Practical experience with cloud infrastructure (AWS preferred) and CI/CD-driven environments, contributing to deployment reliability and automation — and naturally reaching for AI tools to work smarter, whether speeding up code reviews, accelerating incident investigation, or building more intelligent alerting;

Bonus points if you have

- Background in fintech, payments, or financial services infrastructure — familiarity with PSPs, acquirers, or local payment rails is a strong plus;
- Experience applying AI beyond day-to-day productivity — using tools like Claude or Devin to write and automate operational code, and exploring AI-powered capabilities such as anomaly detection, automated runbook generation, or intelligent alert correlation;
- Programming experience in Java, Elixir, or PHP for automation, tooling, or operational scripts.

EBANX offers:

- Performance Bonus: Annual bonus program based on company results.
- Meal Allowance: Monthly allowance to support your meals.
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
- Language Classes: Language classes to support your personal and professional development.
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs. Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
- Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on [LinkedIn](https://www.linkedin.com/company/ebanx/mycompany/?viewAsMember=true) and [Instagram](https://www.instagram.com/ebanxlife/), and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

## About EBANX

## Company Overview
- **One-liner**: EBANX provides cross-border payment solutions connecting global merchants with consumers in emerging markets across Latin America, Africa, and Asia.
- **Entity Type**: Private (Unicorn – last valued at over $1 billion)
- **Headquarters**: Curitiba, Brazil (with offices in São Paulo, Mexico City, Montevideo, Singapore, Johannesburg, Cairo, and Shanghai)
- **Founded**: 2012
- **Founders**: Alphonse Voigt, Wagner Ruiz, and João Del Valle

## Core Business
- Primary industry/industries: Fintech, Cross-Border Payments, Payment Processing
- Target customers: B2B – Enterprise merchants and global brands seeking to expand into emerging markets
- Mission or purpose statement: “To provide global access for everyone” – connecting businesses and people around the world through payments

## Products & Services
- **Cross-Border Payment Platform**: A full-stack payments solution that processes pay-ins and payouts across 20+ countries, supporting 200+ local payment methods (including Pix, digital wallets, mobile money, cash vouchers, and cards).
- **Recurring Payments**: Subscription billing solution with local currency settlement, smart retry logic, tokenized credit cards, and analytic support for optimal billing dates.
- **B2B Payments & High-Value Transactions**: Enables mass payouts and high-value transfers both locally and internationally.
- **Anti-Fraud & Risk Management**: AI-powered fraud detection and prevention system tailored for emerging market risks.
- **Micropayments Capability**: Exclusive feature for processing very small transaction amounts.

## Market Standing
- **Valuation/Market Cap**: Unicorn status (valuation over $1 billion) – exact current valuation not publicly disclosed
- **Key Metric**: Total Funding – Raised investment from FTV Capital (amount not disclosed); one of the first Brazilian unicorns
- **Notable Investors/Partners**: FTV Capital (lead investor); Endeavor (accelerator program); partnerships with 100+ regional payment players and 500+ global merchants
- **Growth Signals**: Expanded from Latin America into Africa (South Africa, Kenya, Nigeria) and Asia (India, Southeast Asia, Singapore, China); digital commerce in LATAM projected to reach $709B by 2025; Africa’s digital consumer base set to exceed half a billion by 2025

## Competitive Advantages
- **Deep Local Expertise**: 11+ years of experience navigating complex regulations, currencies, and tax systems in emerging markets – merchants avoid needing to set up local entities.
- **Proprietary Infrastructure**: Back-end system built in-house with direct connections to local payment players, enabling higher approval rates (+10.2 pp uplift) and conversion rates (+27 pp for cash/vouchers).
- **Breadth of Coverage**: 20+ countries across three continents (LATAM, Africa, Asia) with 200+ payment methods – one of the widest coverage footprints among cross-border payment platforms.
- **Multicultural Team**: 700+ employees from 15+ nationalities, with offices across Brazil, Latin America, Africa, and Asia.

## Strategic Focus
- Geographic expansion into new emerging markets (recent entries into India, Southeast Asia, and the Middle East-Africa)
- Deepening local payment method integrations (especially instant payments like Pix and mobile money)
- Enhancing AI-driven fraud prevention and risk management capabilities
- Growing the B2B payments and high-value transaction verticals
- Scaling the recurring payments offering for subscription-based merchants

## Why Work Here
- **Culture**: Driven by five core values – Big Dreams, Knowledge, Persistence, Results Orientation, and Multiculturality. Described as “out of the ordinary,” with a strong emphasis on ownership, innovation, and challenging the impossible.
- **Diversity & Inclusion**: Active programs for racial equity, female leadership (Empower Her campaign), LGBTQIA+ pride and trans employability, and inclusion of people with disabilities (sign language interpretation, assistive technology, accessible environment).
- **Benefits (Brazil-based)**: Health and dental plan (SulAmérica), Wellhub gym access, meal and transportation vouchers, childcare assistance, extended caregiver leave, birthday day off, flexible hours, no dress code, free snacks, pet-friendly office, language classes (English, Spanish, Portuguese), monthly financial support for undergraduate/postgraduate/MBA courses, and a budget for short courses and workshops.
- **Technology Stack**: PHP, Elixir, Ruby on Rails, Python, JavaScript, Java; databases include MySQL, PostgreSQL, Amazon DynamoDB; infrastructure uses Docker, ElasticSearch, AWS (Lambda, RDS, Aurora, SQS, SNS, S3, Beanstalk, ECS); frameworks include Spring Framework, Quarkus, Hibernate, Liquibase.
- **Engineering Culture**: 200+ tech-focused ebankers enabling 30+ deployments daily; meetups and internal knowledge-sharing (Code Your Way program); strong emphasis on TDD, SonarCloud, and continuous improvement.
- **Work Policy**: Mix of on-site (Curitiba, São Paulo, Mexico City, Mumbai, Shanghai), hybrid (Singapore), and remote (Argentina, Peru, South Cone, UK, USA) roles depending on the position.

## Sources
1. [EBANX About Us](https://www.ebanx.com/en/about-us/)
2. [EBANX Careers Page](https://www.ebanx.com/en/careers/)
3. [EBANX Product Page](https://www.ebanx.com/en/)
4. [EBANX Jobs on Greenhouse](https://job-boards.greenhouse.io/ebanx)
5. [EBANX LinkedIn](https://www.linkedin.com/company/ebanx)

## Other roles at EBANX

- [Data Science Specialist](https://feeny.ai/job/data-science-specialist-ebanx-curitiba-848fqqv03x8h) — Curitiba, Brazil
- [Strategic Payments Operations Specialist](https://feeny.ai/job/strategic-payments-operations-specialist-ebanx-sao-paulo-zb0e5hxwj9sj) — São Paulo, Brazil
- [Compliance Data, Operations & Solutions Junior Analyst](https://feeny.ai/job/compliance-data-operations-solutions-junior-analyst-ebanx-curitiba-y142cgcwhwnq) — Curitiba, Brazil / São Paulo, Brazil
- [Mid-Level Security Engineer (IAM)](https://feeny.ai/job/mid-level-security-engineer-iam-ebanx-curitiba-dtq08fy7w87e) — Curitiba, Brazil
- [Legal Specialist – Contracts & Fintech (Shanghai)](https://feeny.ai/job/legal-specialist-contracts-fintech-shanghai-ebanx-shanghai-2a4dsbts9e5s) — Shanghai, China
- [Senior Software Engineer | Affirmative Job Opening for Women](https://feeny.ai/job/senior-software-engineer-affirmative-job-opening-for-women-ebanx-curitiba-2bnq9nryz6qk) — Curitiba, Brazil
- [ERP Consultant SAP MM](https://feeny.ai/job/erp-consultant-sap-mm-ebanx-curitiba-zgmmdtthpnvx) — Curitiba, Brazil
- [Strategic and Enterprise Business Development Manager](https://feeny.ai/job/strategic-and-enterprise-business-development-manager-ebanx-san-francisco-vyef4gt3p7qf) — San Francisco, CA
- [Chargeback and Fraud Prevention Product Analyst](https://feeny.ai/job/chargeback-and-fraud-prevention-product-analyst-ebanx-curitiba-92vw82pw5z54) — Curitiba, Brazil / São Paulo, Brazil
- [Product Manager Specialist | Payout (Singapore)](https://feeny.ai/job/product-manager-specialist-payout-singapore-ebanx-singapore-e6hbtxaqvwt7) — Singapore