---
title: 'Mid-Market Account Executive, Customer Growth at Board Intelligence'
canonical: 'https://feeny.ai/job/mid-market-account-executive-customer-growth-board-intelligence-london-jeqzwa59rfzb'
type: 'job'
last_seen: '2026-09-11'
---

# Mid-Market Account Executive, Customer Growth at Board Intelligence

- **Company:** Board Intelligence
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/boardintelligence/1f7be6b4-2f6d-4900-8f31-a709c95fbb09

## Job description

Board Intelligence is a technology and advisory firm on a mission to make boards more effective, and through them, build better businesses and benefit society. Over twenty years we have established ourselves as the market leader in governance and board effectiveness, trusted by more than 80,000 directors, executives, and governance professionals globally, including across the Fortune 500, FTSE 100, and OMX 30. That trust has been earned through depth of insight, rigorous advisory work, and a track record that newer entrants simply cannot replicate. We have invested in applied AI since 2020, well ahead of the market, and that early conviction has paid off. Our AI-powered platform and smart board advisor give us a competitive advantage that is widening, not narrowing. In 2024, K1 Investment Management, the leading B2B Enterprise SaaS investor, backed us to accelerate that position further. We are now growing fast, with a proven commercial model spanning both mid-market and enterprise, and a product suite that has become a necessary addition in high-stakes board environments. The people joining us now will shape how we scale. We are deliberate about how we do that. Our founders and leadership team are deeply invested in keeping the culture that got us here: thoughtful, high calibre, and genuinely human. Ambition and balance are not in competition at Board Intelligence. If you want to work at the intersection of AI and governance, on problems that matter at the highest level, this is a strong place to be.

## Our Mission

We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefitting society.

## The Role

At Board Intelligence we are on a mission to help boards and leadership teams make smarter, faster decisions. As an Account Executive in our Customer team, you will play a central role in growing our mid-market corporate client base, owning the full sales cycle from prospecting through to close.

This is a hunter role at heart. You will build your own pipeline through targeted outbound activity, while also working inbound leads generated by Marketing and our SDR team. You will sell to senior stakeholders including Company Secretaries, General Counsel, CFOs and other board-level decision makers, helping them see the value of better governance and better decisions.

This is a brilliant opportunity for someone with two to four years of SaaS or tech-enabled sales experience who is hungry to grow, ready to own a quota, and excited to learn from a high-performing commercial team.

Main Responsibilities

- Own the full sales cycle for mid-market corporate prospects, from first outreach through to negotiation and close, consistently hitting and exceeding your new business ARR target.
- Build and maintain a healthy self-generated pipeline through targeted outbound prospecting, including cold outreach, social selling and proactive account research.
- Work closely with Marketing and the SDR team to qualify and convert inbound leads, ensuring fast follow-up and a high conversion rate.
- Run discovery conversations and tailored product demonstrations that uncover real customer pain points and clearly link our solution to commercial value.
- Collaborate with Customer Success to surface and progress upsell, cross-sell and renewal growth opportunities across the customer base.
- Develop a strong understanding of the mid-market corporate landscape, including governance trends, board reporting practices and the broader competitive environment.
- Manage your pipeline rigorously in the CRM, with accurate forecasting, clean data and timely activity logging.
- Partner with Customer Success, Product and Marketing to feed back market insights, sharpen our positioning and shape our go-to-market approach.
- Represent Board Intelligence at industry events, webinars and roundtables to build brand presence and generate new opportunities.

Person Specification

We are looking for an ambitious, commercially driven Account Executive who thrives on building pipeline, opening doors and closing deals. You bring two to four years of sales experience, ideally in SaaS or tech-enabled services, and you are ready to take full ownership of a quota in a high-growth environment.

This role is well suited to someone who is energised by outbound activity, comfortable in front of senior stakeholders, and motivated to grow their career in a serious commercial discipline.

Required Skills and Experience

- Two to four years of full-cycle sales experience, ideally in a SaaS or tech-enabled business selling to mid-market or larger organisations.
- A demonstrable track record of hitting and exceeding new business quota, with examples of deals you have personally sourced, qualified and closed.
- Strong outbound prospecting skills, with confidence in cold calling, written outreach and multi-channel campaigns.
- Experience working inbound leads alongside self-generated pipeline, with a clear approach to prioritisation and time management.
- Comfortable engaging senior stakeholders and articulating commercial value in clear, confident language.
- Strong commercial instincts, with the ability to qualify rigorously, navigate objections and drive deals forward at pace.
- Disciplined CRM and pipeline hygiene, with accurate forecasting and a structured approach to managing opportunities.
- Excellent written and verbal communication skills, with the credibility to represent Board Intelligence externally.

Nice to haves

- Curiosity about governance, board reporting, or how leadership teams make decisions.
- Experience selling to Company Secretaries, General Counsel or CFOs.
- Experience working alongside an SDR function as part of a wider commercial team.

What good looks like in this role

- You consistently hit and exceed quota, with a healthy mix of self-generated and inbound-originated business.
- Your pipeline is always three to four times your quarterly target, well qualified, and progressing through clear stages.
- You are recognised internally as a fast learner who takes coaching well, applies feedback quickly, and improves quarter on quarter.
- You are resilient and proactive in the face of a no, treating prospecting as a craft rather than a chore.
- You are commercially curious — you understand your prospects’ businesses, their governance challenges, and how Board Intelligence can help them.
- You collaborate generously with SDRs, Marketing, Customer Success and Product, and are seen as a great teammate as well as a strong individual contributor.
- You uphold a high standard of professionalism and brand representation in every interaction with prospects and clients.

## Our Values

Our values aren’t just words on a wall. They capture our culture, and the behaviours we see and strive for every day. Kindness & caring — We celebrate brilliance that comes without big egos or sharp elbows, and we win while raising each other up. Curiosity & innovation — Entrepreneurship is in our blood. We’re inquisitive, challenge convention, think big, and move fast. Remarkable quality & service — We take joy from delighting our clients and pride ourselves on ensuring every interaction is exceptional.

## Benefits

We pride ourselves on our great working environment and package. Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme Diversity, equity and inclusion Board Intelligence is committed to building a team that reflects the breadth of experience, background and perspective needed to do this work well. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, ethnicity, gender, religion, sexual orientation or any other protected characteristic.

If you need any reasonable adjustments at any stage of the process, please let us know and we will accommodate them.

## About Board Intelligence

## Company Overview
- **One-liner**: Board Intelligence provides AI-powered board management software and advisory services that help boards improve their effectiveness and governance.
- **Entity Type**: Private (acquired by K1 Investment Management in August 2024; previously backed by Susquehanna Growth Equity)
- **Headquarters**: London, England, United Kingdom
- **Founded**: 2008 (the company’s own story begins in 2008; some sources list 2002, but the official website cites 2008)
- **Founders**: Two women consultants (names not publicly disclosed)

## Core Business
- **Primary industry**: Board effectiveness software and advisory services (governance technology)
- **Target customers**: B2B – boards of directors, governance teams, executives, and company secretaries in large enterprises (Fortune 500, FTSE 100, OMX 30) and mid-market organizations
- **Mission or purpose statement**: To empower boards to work at their best and help organizations effect positive change in society, using the science of board effectiveness.

## Products & Services
- **[Board Intelligence Platform]**: A secure, integrated SaaS platform covering the full board cycle – agenda planning, report drafting, board pack management, meeting management, minute writing, and board evaluation. Rated 4.8/5.0 on G2.
- **[AI-Powered Board Assistant]**: Purpose-built AI that helps boards govern better by handling papers, preparation, and minutes, allowing directors to focus on decisions. Built on 20 years of boardroom expertise.
- **[Advisory Services]**: Consulting and board evaluation services that help boards assess their effectiveness, align on strategic priorities, and transform how they work.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; acquired by K1 Investment Management in 2024 – deal terms not public)
- **Key Metric**: Annual revenue of GBP 13.6 million (latest estimate); 75,000+ professionals use the platform
- **Notable Investors/Partners**: Susquehanna Growth Equity (lead investor in 2021 PE round); K1 Investment Management (acquirer); partnerships with the Chartered Governance Institute, National Association of Corporate Directors, and Institute of Directors.
- **Growth Signals**: 34.5% year-over-year headcount growth (123 employees, up from ~82); trusted by 30% of the FTSE 100 and clients across the Fortune 500 and OMX 30; offices in London, Stockholm, and Mauritius; recent acquisition of Board Intelligence (HK) Limited.

## Competitive Advantages
- **Deep domain expertise**: 20 years of research and hands-on advisory experience in board effectiveness, not just a generic portal.
- **AI built for governance**: AI features are trained on real boardroom needs and security requirements, differentiating from generic meeting tools.
- **Female-founded and led**: Unique leadership perspective in a traditionally male-dominated space.
- **High customer satisfaction**: 4.8/5.0 G2 rating and a 300% improvement in board paper quality reported by clients.
- **Integrated platform + advisory**: Combines software with consulting, creating a stickier, more valuable offering.

## Strategic Focus
- **AI-first product development**: Expanding AI capabilities to automate board preparation, minute-taking, and compliance tasks.
- **Global expansion**: Growing presence in North America and Europe through acquisitions and new office openings.
- **Research and thought leadership**: Running the Board Value Index and Board Intelligence Think Tank to drive industry standards and attract top talent.
- **Integration with K1 Investment Management**: Leveraging PE backing for further M&A and scale.

## Why Work Here
- **Culture**: Described as collaborative, open, and diverse – “not your typical tech startup.” Female-founded and led, with a strong emphasis on work-life balance and supporting people’s lives beyond the 9-to-5.
- **Work model**: Hybrid – roles based in London (HQ) with flexible working; global team across 11 countries.
- **Employer rating**: 4.3/5.0 on Glassdoor (65 reviews) – culture 4.3, work-life balance 4.2, compensation 4.0.
- **Growth opportunities**: Rapid headcount growth (+34.5% YoY) and a clear career ladder; the company invests in employee development and celebrates wins openly.
- **Notable perks**: Not explicitly listed, but the company emphasizes a supportive environment, “no unnecessary red tape” in hiring, and a focus on impact.

## Sources
1. [boardintelligence.com - About Us](https://www.boardintelligence.com/en-us/about)
2. [boardintelligence.com - Careers](https://www.boardintelligence.com/en-us/careers)
3. [boardintelligence.com - Homepage](https://www.boardintelligence.com/en-us/)
4. [linkedin.com - Board Intelligence Company Page](https://linkedin.com/company/board-intelligence)
5. [jobs.lever.co - Board Intelligence Job Postings](https://jobs.lever.co/boardintelligence/)

## Other roles at Board Intelligence

- [People Experience (PX) Advisor](https://feeny.ai/job/people-experience-px-advisor-board-intelligence-london-c3kqmtk3y0s3) — London, United Kingdom
- [Mid-Market Sales Associate](https://feeny.ai/job/mid-market-sales-associate-board-intelligence-london-dy25x34xnjxk) — London, United Kingdom
- [Customer Support Specialist (First Line Support)](https://feeny.ai/job/customer-support-specialist-first-line-support-board-intelligence-sydney-q3she6vvp40a) — Sydney, Australia
- [Office Coordinator](https://feeny.ai/job/office-coordinator-board-intelligence-london-yxx5dsxe1xg1) — London, United Kingdom
- [Mid-Market Account Executive, New Logo](https://feeny.ai/job/mid-market-account-executive-new-logo-board-intelligence-london-tmhhsy45nw22) — London, United Kingdom
- [Mid-Weight Brand Designer](https://feeny.ai/job/mid-weight-brand-designer-board-intelligence-london-2ms6wb6gjh3d) — London, United Kingdom
- [Digital Customer Success Associate](https://feeny.ai/job/digital-customer-success-associate-board-intelligence-london-6dk7y89y9t4d) — London, United Kingdom
- [Marketing Executive](https://feeny.ai/job/marketing-executive-board-intelligence-london-1qeaff5cb445) — London, United Kingdom
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-board-intelligence-london-09ezvxexydyq) — London, United Kingdom
- [Consulting Manager](https://feeny.ai/job/consulting-manager-board-intelligence-london-qxr1j9e3xzs2) — London, United Kingdom