--- title: 'Mid-Market Account Executive at Enterpret' canonical: 'https://feeny.ai/job/mid-market-account-executive-enterpret-new-york-0yb6s0mgd9rh' type: 'job' last_seen: '2026-09-11' --- # Mid-Market Account Executive at Enterpret - **Company:** Enterpret - **Location:** New York, NY - **Work type:** hybrid - **Posted:** 2025-10-23 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/enterpret/jobs/7506077003 ## Job description ## Role Overview At Enterpret, we’re building the future of Customer Intelligence — helping companies deeply understand their customers by transforming feedback, conversations, and qualitative data into actionable insights through AI. Our platform enables product, marketing, and customer success teams to make faster, customer-led decisions that drive growth and retention. We’re looking for a Mid-Market Account Executive to own new business acquisition across our mid-market/commercial segments. This is a hybrid role based in New York City, reporting directly to the Head of Revenue. You’ll be joining a fast-growing, high-performance team focused on driving new revenue. This is a higher-velocity sales role, ideal for someone who has grown from SDR to AE and is now ready to refine their craft in a more strategic environment. You’ll run full sales cycles, from prospecting to close, while learning to navigate more complex, multi-threaded enterprise-style deals over time. This is a great opportunity for a coachable, driven seller who thrives in fast-moving startup environments, wants to learn advanced sales methodologies like Challenger and Force Management, and is excited to shape how Enterpret grows in the commercial segment. ## What You’ll Do - Own the full sales cycle from prospecting to close for mid-market and commercial accounts. - Manage a higher-velocity pipeline while maintaining a consultative, value-based approach. - Build pipeline through outbound prospecting and inbound follow-up - Execute a Challenger-style discovery process, asking thoughtful questions to uncover pain, reframe challenges, and build urgency. - Learn and apply Force Management value selling frameworks to position Enterpret’s Customer Intelligence platform effectively. - Collaborate with Marketing and Sales Development to refine messaging and drive conversion across the funnel. - Partner with Pre-Sales and Customer Success to ensure a seamless handoff and strong customer experience post-sale. - Maintain disciplined forecasting and pipeline management in Salesforce (SFDC) and leverage tools like Gong and Outreach among others. You’ll Know You’re Successful When: - You consistently meet or exceed quarterly new business targets. - You maintain strong conversion metrics across your sales funnel. - You demonstrate increasing mastery of consultative and value-based selling techniques. - You earn trust as a reliable, proactive partner to both your customers and your teammates. ## Requirements - Experience: 3–5 years of SaaS sales experience, ideally having grown from SDR → AE in a startup or scale-up environment. - Skills: - Proven ability to prospect, qualify, and close new business within mid-market accounts. - Strong understanding of how to manage a full sales cycle in a fast-paced, high-velocity sales environment. - Coachable, with a genuine desire to learn complex, multi-stakeholder sales processes. - Strong interest in AI technologies and the curiosity to understand and demo technical products. - Experience using Salesforce (SFDC), Gong, and Outreach to manage and optimize performance. - Excellent communication, discovery, and presentation skills across multiple personas. - Driven by results, but motivated by growth and learning. If you are excited about this opportunity but do not meet every qualification, we still encourage you to apply. We know that great candidates bring diverse experiences and strengths beyond what is listed in a job description, and we consider exceptional candidates whose skills and potential align with the role. ## Benefits and Perks - Autonomy and Ownership: Influence and shape the future of an early-stage startup. - Competitive Compensation: Highly competitive salary and early-stage startup equity. - Health Coverage: Comprehensive medical, dental, and vision insurance. - Retirement Plan: Comprehensive benefits package, including a 401(k). - Time Off: Generous vacation policy to help you recharge. - Parental Leave: Maternity and paternity leave to support your growing family. - Hybrid Environment: Work from our New York City office several days a week, with flexibility for remote days. Compensation Range: $210,000 - $260,000 • Offers Equity • 50/50 Split The final compensation will depend on the location and level at which the candidate is hired. ## About Enterpret ## Company Overview - **One-liner**: Enterpret provides an AI-powered customer intelligence platform that connects support, sales, and market signals into structured context for teams and AI workflows to drive retention and revenue. - **Entity Type**: Private (Series A – $20.8M raised in December 2024) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Arnav S. (Co-founder & CTO) ## Core Business - **Primary industry**: Customer Intelligence / AI-powered analytics - **Target customers**: B2B – product, customer experience, support, operations, and go-to-market teams at high-velocity product organizations (e.g., Notion, Perplexity, Strava) - **Mission or purpose**: Help companies build better products by uncovering insights from customer feedback, and create a world where every customer voice matters. ## Products & Services - **[Customer Intelligence Platform](https://www.enterpret.com/)**: A full-stack SaaS platform that ingests and structures feedback from support tickets, sales calls, surveys, reviews, social conversations, community discussions, CRM data, and product usage signals. Features include Adaptive Taxonomy, Context Graph, Support Intelligence, Sales Intelligence, and Market Intelligence. - **[Enterpret MCP](https://www.enterpret.com/)**: Model Context Protocol (MCP) integrations allowing teams to query and act on customer context from AI tools like Claude and ChatGPT, and create tickets, alerts, and workflows directly from findings. - **Integrations**: Native connections to Slack, Jira, Linear, Salesforce, and other internal tools; also supports AI workflow triggers and automation. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding raised – **$25.1M** (Seed $4.3M in March 2022, led by Kleiner Perkins; Series A $20.8M in December 2024, led by Canaan Partners) - **Notable Investors/Partners**: Canaan Partners (lead Series A), Kleiner Perkins, Sequoia Capital; customers include Notion, Perplexity, Strava, The Farmer’s Dog, Loom, Cameo. - **Growth Signals**: Headcount grew 28.6% YoY to 63 employees; active hiring across engineering and GTM roles; strong brand adoption among high-profile product teams. ## Competitive Advantages - **Adaptive Taxonomy**: Feedback categories evolve with product language, so insights remain consistent over time without manual re-tagging. - **Context Graph**: Every signal is tied to customer segments, LTV, lifecycle stage, usage area, and business outcomes (churn, NPS, CSAT, expansion). - **Outcome Measurement**: Tracks whether product decisions actually worked (e.g., reduction in ticket volume, improvement in sentiment, changes in retention) – closing the feedback loop. - **AI-First Integration**: Deep compatibility with MCP and major AI tools (Claude, ChatGPT) enables teams to embed customer intelligence directly into existing workflows and agent systems. ## Strategic Focus - Expand "customer intelligence infrastructure" to power AI workflows and agents across enterprises. - Continue deepening integrations with productivity and CRM platforms (Jira, Linear, Slack, Salesforce). - Scale go-to-market with dedicated commercial and enterprise account executives (hiring in NYC). - Enhance the platform’s ability to measure revenue impact of product decisions (churn prevention, expansion attribution). ## Why Work Here - **Culture**: Values-driven environment emphasizing ownership, direct feedback, humble growth mindset, solving customer pain, and fast-paced yet detail-oriented execution. - **Work Policy**: Hybrid/office options – headquarters in San Francisco, offices in New York City (hybrid) and Bengaluru, India (in-office). Some roles (e.g., Enterprise Account Executive) offer remote/hybrid flexibility. - **Engineering & Perks**: Tackle complex challenges in NLP, serverless computing, and frontend analytics. Backed by top-tier VCs (Kleiner Perkins, Sequoia, Canaan). Opportunities to see direct impact on customer churn, retention, and roadmap decisions. Small, tight-knit team with strong alumni backgrounds from Google, Amazon, Uber, Rubrik, and Scale AI. ## Sources 1. [enterpret.com](https://www.enterpret.com/careers) – Careers page 2. [enterpret.com](https://www.enterpret.com/) – Main product page 3. [boards.greenhouse.io](https://boards.greenhouse.io/enterpret) – Job listings 4. [linkedin.com](https://www.linkedin.com/company/enterpret) – Company LinkedIn profile 5. [builtin.com](https://builtin.com/company/enterpret) – Company profile on Built In ## Other roles at Enterpret - [Forward Deployed Engineering Lead](https://feeny.ai/job/forward-deployed-engineering-lead-enterpret-new-york-hep0rm6psbe3) — New York, NY - [Member of Technical Staff, Platform](https://feeny.ai/job/member-of-technical-staff-platform-enterpret-bengaluru-v36kpxexksnm) — Bengaluru, India - [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-enterpret-bengaluru-fwp9tbh5b1t7) — Bengaluru, India - [Member of Technical Staff, Core Product](https://feeny.ai/job/member-of-technical-staff-core-product-enterpret-bengaluru-dvbtdv05frfg) — Bengaluru, India - [Senior Product Manager, Integration Ecosystem](https://feeny.ai/job/senior-product-manager-integration-ecosystem-enterpret-bengaluru-e6ahxw3rg70d) — Bengaluru, India - [Executive Assistant & Office Manager](https://feeny.ai/job/executive-assistant-office-manager-enterpret-new-york-mm3tpxp5dz3c) — New York, NY - [Strategic Account Director](https://feeny.ai/job/strategic-account-director-enterpret-new-york-bf42350m8yvv) — New York, NY - [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-enterpret-new-york-jm35m5v4fkdq) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-new-york-14z7j1qy3747) — New York, NY - [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-bengaluru-kdrdnny6wk6j) — Bengaluru, India