---
title: 'Mid-Market Account Executive at Olo'
canonical: 'https://feeny.ai/job/mid-market-account-executive-olo-new-york-dkvh6jw4t0w3'
type: 'job'
last_seen: '2026-10-17'
---

# Mid-Market Account Executive at Olo

- **Company:** Olo
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/olo/9a3675e4-1606-44af-94d0-cc3006133234

## Job description

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

We are looking for a motivated Mid-Market Account Executive to add to our industry-leading GTM team. In this role, you will develop relationships with prospective brands ready to scale their digital potential.  The ideal candidate will possess technical aptitude, sharp project management skills, and comfort selling into all levels of an organization. Sound like you? Read on.

Olo's industry-leading online ordering platform has changed the restaurant landscape, helping many of our customers achieve 40%+ digital sales. You will be helping new logo brands move beyond fragmented tech by adopting an integrated platform for ordering, payments, and guest engagement.

This is an exciting opportunity to join a growing group of Account Executives within Olo's Mid-Market Sales team, focused on restaurant brands with between 5 and 49 locations. You will report to the Senior Manager, Mid-Market Sales, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

## How You’ll Make An Impact

- Own the full sales cycle — from self-sourced prospecting and territory prioritization through discovery, demo, proposal, and close.
- Build and manage a healthy pipeline through outbound prospecting, referrals, industry events, and partner channels.
- Drive awareness of Olo products and services to an assigned “Book of Business” and book meetings to explore sales opportunities.
- Deliver a unified vision of Olo’s Order, Pay, and Engage solutions, and present a recommended proposal for each prospect based on a thorough understanding of their business model, technology stack, and growth plans.
- Build and manage key stakeholders and "champions" through multi-threading within target organizations.
- Conduct high-impact product demonstrations (video conference or face-to-face) showcasing how Olo solutions help brands deliver personalized hospitality at scale while driving incremental revenue.
- Coordinate customer meetings and deliver timely recaps with associated follow-up materials.
- Manage the full sales cycle, from initial discovery and qualifying competitive threats to final contract negotiations.
- Partner with the Deployment and Customer Success teams to ensure seamless program launches that meet client expectations.
- Maintain a consistent pipeline to meet and exceed monthly/quarterly revenue and new client acquisition goals.

What Will Set You Up For Success

- 5+ years of sales experience, with 3+ years in a closing role (B2B SaaS, payment solutions, or hospitality tech preferred).
- You prospect as a daily habit to build pipeline independently, without solely relying on inbound or marketing leads.
- You understand the whitespace of each account in your book and perform outbound prospecting to brands with relevant messaging to create the necessary pipeline coverage.
- You conduct excellent discovery and adopt a structure to determine whether to continue the sales conversation.
- You demonstrate an ability to identify, build, and manage key stakeholders throughout the process.
- You adopt a standard sales process or methodology, clearly articulating the specific actions that each role is responsible for within the process.
- You arrive for each key conversation with an agenda and set questions, and follow up with thoughtful discussion points and next steps.
- You have experience selling platform-based products and are comfortable getting “into the weeds” with prospects.
- Able to communicate with multiple internal departments about client feedback and work cross-functionally to solve problems.
- You are proficient in demonstrating complex platforms and highly skilled in CRM (Salesforce), Excel, and data analytics tools.
- Exceptional presentation skills and the ability to simplify complex technical concepts for C-level or founder-level decision makers.
- You are experienced with deciphering legal contracts and navigating the nuances of multi-year SaaS agreements.
- Comfortable managing a high volume of deals simultaneously in a fast-paced, remote-friendly environment.
- You're client-focused, motivated, and have prior results to prove it.
- Experience selling to the hospitality/restaurant industry, payment solutions and/or SaaS-based products is a plus.
- Experience building trust with "Founder-led" brands, where decision-making is often highly personal and less bureaucratic than enterprise environments, is preferred.
- Ability to consult brands specifically on the "inflection point" of scaling from 5 to 49 locations, positioning Olo as the foundation for growth is a plus.
- Preferred: skill in tailoring customized ROI models that quantify the "cost of inaction" regarding fragmented tech stacks. Deep knowledge of the hospitality tech ecosystem to proactively differentiate Olo against legacy POS providers and niche ordering and guest engagement apps.
- The social intelligence to manage the varying priorities of a brand leader, an operations lead, a head of technology, a finance lead, and a head of marketing simultaneously is a plus.

## About Olo

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.

We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $84,000 - $120,500 annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. If you're enthusiastic about this role but your background doesn't perfectly align with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

California Residents: CCPA notice

## About Olo

## Company Overview- **One-liner**: Olo provides an open SaaS platform for restaurants to power digital ordering, payments, delivery, catering, marketing, and loyalty across the full guest journey.
- **Entity Type**: Public (NYSE: OLO) until acquired by Thoma Bravo in July 2025; now privately held under Thoma Bravo.
- **Headquarters**: New York, New York, United States (with additional remote hubs in Belfast, Northern Ireland, and the UK)
- **Founded**: 2005
- **Founders**: Noah Glass (Founder & CEO)

## Core Business
- **Primary industry**: Restaurant technology / Hospitality technology
- **Target customers**: B2B – restaurant brands of all sizes (800+ brands, from small chains to large enterprises)
- **Mission**: “We want every guest to feel like a regular with every single restaurant interaction, no matter the size or the complexity of the restaurant brand.”

## Products & Services
- **Olo Digital Ordering**: Online ordering via website, app, and kiosk, enabling direct guest orders and faster service.
- **Olo Payments**: Integrated, restaurant-specific payment processing with fraud protection and frictionless checkout.
- **Olo Delivery**: Unified management of direct and third-party delivery, eliminating multiple tablets and reducing complexity.
- **Olo Catering**: Simplified large-order workflows with flexible menus and built-in controls to capture high-value orders.
- **Olo Marketing & Loyalty**: Personalized guest marketing and loyalty programs using real-time data to drive repeat business.
- **Olo Platform Ecosystem**: Open SaaS platform integrating with over 450 technology partners, giving restaurants the largest and most flexible commerce ecosystem.

## Market Standing
- **Valuation/Market Cap**: Acquired by Thoma Bravo in July 2025 for approximately $2 billion. Prior to acquisition, market cap was ~$830 million.
- **Key Metric**: Annual revenue of $284.9 million (FY2024); Q2 2025 revenue $85.7 million.
- **Notable Investors/Partners**: Thoma Bravo (acquirer/current parent); integrations with 450+ technology partners.
- **Growth Signals**: 800+ restaurant brands, 108 million connected guests, ~90,000 locations, processing 3.5+ million orders per day on average. Headcount of 410 (down 12.5% YoY, likely due to acquisition restructuring). IPO in 2021.

## Competitive Advantages
- **Open SaaS ecosystem**: Largest restaurant commerce platform with deep integrations across POS, delivery, payments, and marketing – creating a strong network effect.
- **Scale and reliability**: Proven at handling high order volumes for major brands across tens of thousands of locations.
- **Unified guest data**: Enables personalized experiences and loyalty across all channels, giving restaurants a single source of truth.

## Strategic Focus
- **Growth through platform expansion** and deepening integrations with existing partners.
- **Catering** and **payments** as high-margin growth verticals.
- **Operational efficiency** for restaurant clients: reducing complexity, eliminating multiple tablets, and streamlining workflows.
- After the Thoma Bravo acquisition, likely focusing on long-term value creation and product consolidation.

## Why Work Here
- **Culture**: “Our employees and the culture we have created are the backbone of our success.” Emphasis on inclusive, flexible work.
- **Remote/Hybrid**: 75% of team works remotely across the U.S.; roles also available in Belfast, UK, and NYC. “Flex work policy + remote office stipend.”
- **Perks**: 20 days PTO, 10 sick days, 4 mental health days, quarterly mental health days, bimonthly half-day summer Fridays, volunteer time off, company holiday break, health/dental/vision for family, 401(k) match, potential company equity, 12-week parental leave.
- **Learning**: Annual development stipend, mentorship program, GROW leadership development program, 20,000+ on-demand training courses.
- **Engineering**: Roles include Fullstack, Senior Software Engineer, Security Engineer, Engineering Manager. Hiring process may use AI tools for resume screening.

## Sources
1. [olo.com/about-us](https://www.olo.com/about-us)
2. [olo.com/people-culture](https://www.olo.com/people-culture)
3. [olo.com](https://www.olo.com/)
4. [linkedin.com/company/olo](https://www.linkedin.com/company/olo)
5. [jobs.lever.co/olo](https://jobs.lever.co/olo)

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