---
title: 'Mid-Market Account Manager at Flex'
canonical: 'https://feeny.ai/job/mid-market-account-manager-flex-new-york-ey6n2t062nzc'
type: 'job'
last_seen: '2026-09-24'
---

# Mid-Market Account Manager at Flex

- **Company:** Flex
- **Location:** New York, NY / Salt Lake City, UT / San Francisco, CA
- **Compensation:** $88k–$130k
- **Posted:** 2026-09-17
- **Last confirmed live:** 2026-09-24
- **Apply:** https://job-boards.greenhouse.io/flex/jobs/4735073005

## Job description

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

## About the role

As a Mid Market Account Manager, you will be a member of our client-facing team - responsible for the commercial relationship with our customers (Property Management Companies) within our Mid Market segment. You'll own and operate a book of business where consistency, prioritization, and process discipline matter as much as relationship depth. This is a partner role - you will act as the customer's advisor and point of contact - to maintain, retain, and grow the business relationship at scale.

## What you'll do

Portfolio Management & Prioritization

- Own and operate a high-volume book of business, prioritizing your time based on account health, engagement signals, and revenue opportunity rather than applying a uniform cadence to every account
- Maintain rigorous CRM hygiene - accurate account data, activity logging, and pipeline/renewal tracking across the full portfolio
- Identify at-risk accounts early using usage and engagement data, and escalate or intervene before renewal risk becomes churn

Relationship Management & Engagement

- Establish and maintain relationships with day-to-day and senior stakeholders across your portfolio
- Run structured, efficient touchpoints (e.g., QBRs, check-ins) calibrated to account tier rather than a one-size-fits-all high-touch model
- Act as the primary point of contact for your accounts, looping in specialists or leadership for higher-complexity escalations
- Attend industry events and conduct on-site visits selectively, prioritizing your highest-opportunity or highest-risk accounts - at this volume, travel is the exception rather than the default

Commercial Execution

- Execute commercial negotiations efficiently and accurately across a large account count
- Identify and act on upsell/cross-sell opportunities surfaced through data and playbooks, applying repeatable plays rather than building bespoke account strategy for every account
- Contribute to and help refine the playbooks, segmentation logic, and tooling that the Mid Market motion runs on as the segment matures at Flex

## Key qualifications

- Account Management Experience: 2-4+ years in Account Management or Customer Success, ideally managing a book of business at volume (multiple concurrent accounts, not a small handful)
- Experience owning renewals and standard commercial negotiations; comfortable operating within defined playbooks and pricing parameters rather than bespoke deal structuring
- Process Orientation: Strong organizational and prioritization skills - proven ability to triage a large portfolio and direct time to where it has the most impact
- Data-Driven: Comfortable using account health, usage, and engagement signals to identify risk and opportunity, and to decide where limited time is best spent
- Strong Communication Skills: High EQ and the ability to build trust quickly and efficiently across a high volume of relationships
- Tech Proficiency: Experience with Salesforce or a comparable CRM is a plus; experience with customer success or health-scoring tooling is a plus
- Cross-Functional Collaboration: Proven ability to collaborate effectively across Sales, Marketing, Customer Success, and Product teams
- Self Starter: Comfortable operating in a segment where process, tooling, and playbooks are still maturing, and willing to help build them
- Quick Learner: Ability to adapt, learn, and iterate swiftly within the rapid changes in the PropTech/FinTech landscape. Comfortable with ambiguity and a test-and-learn mindset
- T.O.E: Last, but certainly not least, Team Over Everything. Our positive, team first culture is everything here at Flex. This role requires an even temperament that is always willing to put the team ahead of individual recognition.

## Compensation

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:

OTE (NYC/Bay Area, Los Angeles, Seattle) $104,000—$130,000 USD

OTE (Salt Lake City, all other USA cities) $88,400—$110,500 USD

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

## Benefits

For full-time U.S. employees we offer:

- Competitive medical, dental, and vision
- Company equity
- 401(k) plan with company match
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Free Flex subscription

For full-time non-U.S. employees, we offer:

- Competitive compensation + company equity
- Unlimited PTO

## About Flex

## Company Overview
- **One-liner**: Flex is a global advanced manufacturing partner that helps customers design and build products through technology innovation, supply chain, and manufacturing solutions.
- **Entity Type**: Public (NASDAQ: FLEX)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 1969 (as Flextronics)
- **Founders**: Joe McKenzie (original founder of Flextronics)

## Core Business
- Primary industry/industries: Electronics manufacturing services (EMS), contract manufacturing, supply chain solutions, design and engineering services
- Target customers: B2B, Enterprise — serving a diverse customer base across automotive, data center, healthcare, industrial, consumer devices, and communications end markets
- Mission or purpose statement: "We help a diverse customer base design and build products that improve the world."

## Products & Services
- **Design & Engineering**: Concept-to-launch product design, industrial design, mechanical and electrical engineering, and prototyping services.
- **Manufacturing**: High-volume and low-volume manufacturing across ~100 sites in ~30 countries, including advanced automation and robotics.
- **Supply Chain Solutions**: End-to-end supply chain management, procurement, logistics, and inventory optimization.
- **Aftermarket Services**: Repair, refurbishment, reverse logistics, and lifecycle management for customers' products.
- **Data Center Solutions**: Powering data center infrastructure (especially from Mexico operations, per recent focus).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed in search results (market cap fluctuates — check real-time; ~$10-15B range as of recent years)
- **Key Metric**: Annual Revenue — Flex reported approximately $26 billion in revenue for fiscal year 2024 (source: Flex.com investor relations)
- **Notable Investors/Partners**: Publicly traded; major institutional investors include Vanguard, BlackRock, and State Street. Key customers include many of the world's leading brands across automotive, tech, and healthcare.
- **Growth Signals**:
  - ~150,000 employees globally across ~100 sites in ~30 countries
  - Named one of the 2026 World's Most Ethical Companies® by Ethisphere (4th consecutive year)
  - Named to TIME's World's Best Companies (2023–2025, 3rd consecutive year)
  - Named to Forbes' America's Best Companies (2026)
  - Named to Forbes' Most Trusted Companies in America (2026)
  - Recognized with two 2025 OnCon Icon Awards for excellence in L&D and Talent Acquisition

## Competitive Advantages
- **Global Scale & Footprint**: ~100 manufacturing sites in ~30 countries provide unmatched geographic reach and supply chain resilience.
- **End-to-End Capabilities**: From design engineering through manufacturing to aftermarket services, covering the entire product lifecycle.
- **Deep Customer Relationships**: Works with world-renowned brands across diverse industries, creating high switching costs.
- **Sustainability & Ethics Focus**: 4-time World's Most Ethical Companies recognition signals strong governance and ESG commitment.
- **Talent Development Infrastructure**: Proprietary programs like Mechanicals University, Master's Degree Program (with Mexican universities), and global CAP Quality certification set them apart in workforce development.

## Strategic Focus
- **Data Center & AI Infrastructure**: Expanding capabilities in powering data center infrastructure, particularly from Mexico operations.
- **Sustainability & Responsible Operations**: Embedding ESG into core operations and supply chain.
- **Talent Development & Internal Mobility**: Investing heavily in upskilling, formal training, and career acceleration programs to build a versatile workforce.
- **New Verticals Growth**: Actively hiring for strategic partnerships in new verticals (per greenhouse job board), indicating expansion beyond core manufacturing.

## Why Work Here
- **Culture**: Values-driven, high-performing culture focused on "learn-and-adapt" mentality, continuous improvement, respect, and open communication. Emphasizes employee safety, well-being, and inclusiveness.
- **Work Environment**: Global opportunities across ~30 countries. Roles span engineering, manufacturing, corporate finance, business development, and more.
- **Early Career Programs**: Structured internships, apprenticeships (multi-year paid programs in EMEA), and co-op opportunities in engineering, business analysis, IT, mechanical engineering, and more.
- **Learning & Development**: Formal training, on-the-job experience, upskilling programs including Mechanicals University, Master's Degree Program (Mexico), and global CAP Quality certification. Recognized with OnCon Icon Awards for L&D.
- **Benefits**: Competitive salary and benefits, paid time off, internal mobility opportunities, mental health and wellness resources, volunteer and community engagement programs (via Flex Foundation). Packages vary by country.
- **Recognition**: Named World's Most Ethical Companies, TIME World's Best Companies, Forbes' America's Best Companies, and Forbes' Most Trusted Companies — strong external validation of workplace quality.
- **Remote/Hybrid/Office**: Mix of on-site manufacturing roles and corporate/office roles (e.g., New York, San Francisco, Austin, Salt Lake City). Policy varies by role and location.

## Sources
1. [Flex.com Careers Page](https://flex.com/careers)
2. [Flex.com Homepage](https://flex.com/)
3. [Flex.com About Page](https://flex.com/company)
4. [Flex Greenhouse Job Board](http://job-boards.greenhouse.io/flex)
5. [Flex Candidate FAQs](https://flex.com/careers/candidate-faqs)

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