---
title: 'Mid-Market Account Manager at Ivo Inc.'
canonical: 'https://feeny.ai/job/mid-market-account-manager-ivo-inc-san-francisco-m7jkv0c7n16m'
type: 'job'
last_seen: '2026-09-14'
---

# Mid-Market Account Manager at Ivo Inc.

- **Company:** Ivo Inc.
- **Location:** San Francisco, CA
- **Compensation:** $150k–$200k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/ivo-inc/29f0827b-8dbb-452a-a9ac-230485a53349/application

**Skills:** B2B SaaS, CRM, Account planning, Multi-threading, Forecasting, Pipeline hygiene, Legal tech, Contract management, Vertical SaaS, AI/ML products

> Manage a portfolio of 75-100 mid-market accounts to drive retention, renewals, and revenue growth. This quota-carrying role involves proactive renewal cycles, upselling, and cross-functional collaboration to expand the book of business.

## Job description

Why Join Ivo? Contracts are the oldest business technology in human history. They allow us to collaborate: they define what we promise each other, how we work together, and what happens when things go wrong.

Ivo builds AI products that helps companies like Meta, Uber, IBM, Intel, DoorDash, Mitsubishi Electric, and Coinbase solve their most difficult contracting problems. We think that large language models have created an opportunity to fundamentally change how businesses collaborate with each other.

At Ivo you will work on challenging problems with colleagues who have high standards for each other, move fast, and care deeply about their craft. The Opportunity We've already landed in some of the most influential organizations on the planet from nimble startups to Fortune 100 giants. Over 400+ customers trust us to power their contract workflows, and our AI Contract Repository and Intelligence products are becoming mission-critical for legal and procurement teams at scale. As we scale, we need commercially sharp Account Managers who can run a high-velocity book of business, protecting and growing revenue without losing quality or pace. As a Mid-Market Account Manager, you'll be responsible for renewals, upsells, and expansion. You'll move fast, know where to spend your time based on health signals, renewal timing, and upsell potential, and run repeatable commercial motions that compound over time. This is a quota-carrying role with direct impact on Ivo's revenue from day one.

## What You'll Do

Own Your Book

- Manage a portfolio of 75-100 mid-market accounts and own retention and revenue growth while consistently meeting or exceeding expansion targets.
- Develop strong stakeholder management strategies by identifying, mapping and cultivating relationships across multiple functions and levels within customer accounts to mitigate risk, increase stickiness, and uncover growth opportunities.
- Run tight, proactive renewal cycles - starting conversations early, identifying risk before it becomes churn, and closing on time.
- Prioritize your book based on health signals, renewal timing, and upsell potential — and drive the right conversations.

Grow Revenue

- Identify and close upsell and expansion opportunities across your accounts including new products and expanded use cases.
- Maintain accurate forecasts and pipeline hygiene in CRM in partnership with your manager, leadership and RevOps.

Partner Cross-Functionally

- Work closely with Customer Success Managers, Solutions Engineers, Legal Engineers and Implementation leads to ensure seamless coordination between value delivery and commercial strategy.
- Facilitate case studies, reference programs, and marketing initiatives helping Ivo win new business.

## What We're Looking For

- 3+ years of account management or sales experience in B2B SaaS, with a consistent track record in quota-carrying roles.
- Proven track record of managing and growing large book of accounts simultaneously and know how to triage, prioritize, and run repeatable motions at pace.
- Account planning and multi-threading — you can assess your book, identify whitespace, map key contacts across teams, and orchestrate deals with multiple stakeholders.
- Strong commercial acumen comfortable navigating large contracts, pricing conversations and procurement processes.
- Collaborative operator you know how to align internal teams (CS, Product, Legal, Finance) around customer needs and high-stakes renewals.

Bonus Points

- Experience in legal tech, contract management, or vertical SaaS
- Familiarity with AI/ML products and the ability to translate technical capabilities into business value.
- Experience with complex deals involving legal, finance, and IT buying centers.

Ivo might be a good fit for you if you:

- Would describe yourself as being[relentlessly resourceful.](http://www.paulgraham.com/relres.html)
- You have a strong internal sense of urgency. You have a bias towards doing things today, rather than tomorrow.
- Experience working in a startup environment is preferred but not required.
- Are excited about the adventure of building a company!

## What We Offer

- Competitive Compensation: Final offer details are determined based on experience, expertise, and overall fit.
- Equity: Meaningful ownership in a company that's scaling fast
- Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.
- Health & Wellness: Comprehensive medical, dental, and vision plans to suit the needs of you and your family.
- Flexible Spending & Insurance: Access to HSA and FSA accounts, plus life insurance coverage.
- 401(k) Program: Save for the future with our 401(k) program.
- Commuter Benefits: We help make getting to and from the office easier and more convenient.
- Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work.
- Office Perks: Enjoy a vibrant Downtown San Francisco office with catered lunch five days a week, premium snacks and coffee, an in-building gym, and a dog-friendly environment.

FAQ

- What stage of growth is Ivo at?: We recently raised our Series B after growing 6x in 12 months.
- Is this a chill gig?: Startups are very hard, especially if they’re growing fast. You’ll have a ton of responsibility, and there’s always an enormous amount of stuff to do. It’s hard work but the payoff is uncapped.

Ivo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

## About Ivo Inc.

## Company Overview
- **One-liner**: Ivo is an AI-powered contract review and intelligence platform for enterprise legal teams, enabling faster and smarter agreement management.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2022
- **Founders**: Min-Kyu Jung (CEO) and Jacob Duligall (CTO)

## Core Business
- **Primary industry**: Legal Technology (AI-powered contract review and intelligence)
- **Target customers**: Enterprise legal teams (B2B, Enterprise); trusted by IBM, Uber, Shopify, and Canva
- **Mission or purpose statement**: “Re-imagine the contract as a powerful source of business insight.”

## Products & Services
- **Ivo Review**: AI agent that reviews, redlines, and drafts comments directly in Microsoft Word and Google Docs, following playbooks and past negotiations. (SaaS)
- **Ivo Intelligence**: AI-native contract repository that analyzes agreements at scale without manual meta-tagging, surfacing insights like negotiation patterns and risk. (SaaS)
- **Ivo Assistant**: Agentic AI for complex contract questions and legal research, providing trusted, verified answers within the workflow. (SaaS)

## Market Standing
- **Valuation**: Not publicly available (Tracxn reports a masked figure)
- **Key Metric**: Total Funding – $83.2M (conflicting reports indicate $77.2M; latest round was a $55M Series B in January 2026)
- **Notable Investors/Partners**: Blackbird Ventures (Series B lead), Costanoa Ventures (Series A lead), Uncork Capital, Fika Ventures
- **Growth Signals**: Headcount grew 197.7% year-over-year to ~70 employees; monthly growth of 11.3%; 43 active job postings (up 437.5% year-over-year); offices in San Francisco, New York, and London; operates across 5 countries (US, Canada, UK, Philippines, Australia)

## Competitive Advantages
- **In-office culture (5 days/week)**: Emphasizes speed, collaboration, and mentorship, which the company believes accelerates decision-making and trust-building.
- **Security & Compliance**: SOC 2 and ISO 27001 certified; GDPR and CCPA compliant; never trains AI models on customer data.
- **Agentic AI capabilities**: Proprietary engine delivers surgical redlining, intelligent benchmarks, and unified contract amendments without manual tagging.
- **Visa sponsorship**: Company actively supports immigration (more than half of staff, including founders, received visas/green cards), attracting global talent.

## Strategic Focus
- Shift contracts from static documents to strategic business intelligence by unifying review, repository, and AI assistance into a single platform.
- Continue scaling engineering, sales, and customer success teams across North America and Europe.
- Deepen enterprise penetration with top-tier accounts (IBM, Uber, Shopify, Canva) and expand product capabilities in contract analytics.

## Why Work Here
- **Culture**: Fast-paced, transparent, and execution-oriented – values include Excellence, Keep it Lean, Courage, and Impatience. No politics or bureaucracy.
- **Work policy**: Five days in-office at any of the three hubs (San Francisco, New York, London). On-site gym in SF and London.
- **Benefits**: Health/vision/dental plans, unlimited PTO, commuter benefits, FSA/HSA, 401(k) plan.
- **Visa sponsorship**: Strong commitment to relocating top talent to the US or UK (both founders have been sponsored).
- **Engineering culture**: Emphasis on solving hard problems, building great products, and making an impact from day one.

## Sources
1. [ivo.ai/careers](https://www.ivo.ai/careers)
2. [linkedin.com/company/ivoai](https://www.linkedin.com/company/ivoai)
3. [tracxn.com](https://tracxn.com/d/companies/ivo/__ulu0Aa64b0XthOtOPo5PmbDXSXVyu_sXc5zwiVBYdIM)
4. [ivo.ai/home](https://www.ivo.ai/home)
5. [ivo.ai/?gad_campaignid=22477553727](https://www.ivo.ai/?gad_campaignid=22477553727)

## Other roles at Ivo Inc.

- [Head of Content](https://feeny.ai/job/head-of-content-ivo-inc-san-francisco-rgpyzga4bss8) — San Francisco, CA
- [Recruiting Coordinator](https://feeny.ai/job/recruiting-coordinator-ivo-inc-san-francisco-a0zvh56dn32c) — San Francisco, CA
- [Legal Engineer / Solutions Attorney](https://feeny.ai/job/legal-engineer-solutions-attorney-ivo-inc-san-francisco-pfh2mc4cc42q) — San Francisco, CA
- [Infrastructure Engineer](https://feeny.ai/job/infrastructure-engineer-ivo-inc-san-francisco-4cxvjk87sejt) — San Francisco, CA
- [Senior Infrastructure Engineer](https://feeny.ai/job/senior-infrastructure-engineer-ivo-inc-san-francisco-add4kvdw09fd) — San Francisco, CA
- [Staff Infrastructure Engineer](https://feeny.ai/job/staff-infrastructure-engineer-ivo-inc-san-francisco-8ry13p18017s) — San Francisco, CA
- [Talent Partner](https://feeny.ai/job/talent-partner-ivo-inc-san-francisco-2b16yat41r6d) — San Francisco, CA
- [Sr. Product Manager](https://feeny.ai/job/sr-product-manager-ivo-inc-san-francisco-69zp3hfyz4ex) — San Francisco, CA
- [Senior AI Researcher](https://feeny.ai/job/senior-ai-researcher-ivo-inc-san-francisco-ps3d21k1d84f) — San Francisco, CA
- [Senior Brand Designer](https://feeny.ai/job/senior-brand-designer-ivo-inc-san-francisco-cj0kqdd0ng1a) — San Francisco, CA