--- title: 'Mid-Market Account Manager at Replit' canonical: 'https://feeny.ai/job/mid-market-account-manager-replit-foster-city-wkhdp50frw73' type: 'job' last_seen: '2026-09-08' --- # Mid-Market Account Manager at Replit - **Company:** [Replit](https://feeny.ai/companies/replit) - **Location:** Foster City, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/replit/b59955db-9bf3-437b-9271-7e50e7a07ba7 ## Job description Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ## About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: - Execute renewal processes with a focus on expansion and long-term partnership development - Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention - Champion customer success by helping businesses realize the transformative potential of AI-powered software creation - Lead onboarding programs that accelerate customer time-to-value and platform adoption - Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools - Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) - Gather and communicate valuable customer feedback, championing their interests within Replit - Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: - 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools - Proven ability to expand product usage while growing your book of business and triaging renewal risk - Track record of consistently hitting renewal and expansion targets across a multi-account portfolio - Experience blending product-led signals (usage/adoption data) with direct selling - Comfort owning a number: forecasting accurately, managing pipeline across dozens of accounts, and closing deals ranging from quick renewals to larger negotiated expansions - Excellent communication skills, with the ability to sell technical value to both technical and non-technical audiences - Proficiency in using CRM systems and customer success tools (e.g., Hubspot) - Ability to quickly learn and articulate the value of new technologies to diverse customer segments - Strong problem-solving skills and a consultative approach to uncovering expansion opportunities - Passion for AI/automation and staying current with industry trends - Comfort with data analysis, especially product usage data, to identify growth signals and prioritize outreach Nice to have: - You're an active Replit user - You've worked at an early-stage startup or in developer tools - Experience with rapid prototyping, product development workflows, or business process automation - Background in customer success at companies serving technical or semi-technical user bases - Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience) Tools + Tech Stack for this role: - Replit - Hubspot CRM - Customer success and analytics platforms - ZoomInfo - LinkedIn Sales Navigator - Hashboard, Hex - Various customer communication and project management tools This role may not be a fit if: - You're not passionate about helping customers succeed and driving long-term relationships - You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows - You're not excited about AI and its potential to transform how businesses operate - You don't enjoy being in client-facing roles where 80% of your day is talking to customers - You prefer transactional interactions over building deep, strategic relationship This is a full-time role that can be held from our NYC office. This role has an in-office requirement. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds. ## About Replit ## Company Overview - **One-liner**: Replit is an agentic creation platform that enables anyone to turn ideas into real, working software using AI-powered tools, a collaborative browser-based IDE, and full-stack infrastructure. - **Entity Type**: Private (Series D) - **Headquarters**: Foster City, California, United States - **Founded**: 2016 - **Founders**: Amjad Masad, Haya Odeh, Faris Masad ## Core Business - Primary industry/industries: Developer Tools, AI-Powered Software Development, Cloud-Based IDE - Target customers: Individual developers, learners, non-programmers, enterprise teams (B2B, B2C) - Mission or purpose statement: To empower one billion creators by making software creation more accessible, immediate, and real, regardless of technical background. ## Products & Services - **Replit Agent (Agent 4)**: An AI agent that writes production-ready code, evolves it, and handles the coordination and execution of building apps. Users describe and publish projects using natural language. - **Collaborative IDE**: A browser-based, full-stack integrated development environment that allows real-time coding and collaboration, with no local setup required. - **Replit Platform (Core)**: A full-stack cloud solution including built-in services for Authentication, Database, Hosting, and Monitoring, enabling scalable app development from day one. - **Integrations**: Connects to 100+ services and APIs, including OpenAI, Stripe, and Google Workspace. - **Enterprise Controls**: Features include SSO/SAML, SOC 2 compliance, admin controls, and secure screening services. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Series D) - **Key Metric**: Total Funding of $872M raised (as of latest Series D); over 50 million users on the platform. - **Notable Investors/Partners**: Not detailed in search results, but the company is well-funded at the Series D stage with a strong investor base. - **Growth Signals**: Over 50 million creators on the platform; rapid adoption of AI Agent capabilities; expansion into enterprise with Forward Deployed Engineering; active hiring across 28+ open roles as of mid-2026. ## Competitive Advantages - **Agentic Creation**: The "Agent 4" feature allows non-programmers to build and ship software through natural language, radically lowering the barrier to entry. - **All-in-One Platform**: Combines IDE, AI, hosting, database, authentication, and monitoring in a single, browser-based environment, eliminating setup friction. - **Full-Stack Infrastructure**: Offers scalable services (Auth, DB, Hosting) that work out of the box, enabling rapid prototyping and deployment without DevOps overhead. - **Massive User Base**: 50M+ creators provide a strong network effect and a rich ecosystem for learning and sharing. ## Strategic Focus - **Democratizing Software Creation**: Focus on making software creation as intuitive as using a smartphone, targeting the "next billion creators" beyond traditional developers. - **AI-Native Development**: Prioritizing AI agents (Agent 4) that handle complex coding and coordination, allowing humans to focus on ideas and planning. - **Enterprise Adoption**: Building enterprise-grade security (SOC 2, SSO) and dedicated Forward Deployed Engineering teams to capture business customers. - **Platform Ecosystem**: Expanding integrations and third-party services to make the platform a central hub for all software creation needs. ## Why Work Here - **Culture**: Described as a place for "builders who care about craft, speed, and making things that matter." The company values "ideas first. Proof matters. Momentum wins." - **Work Style**: "In person, on purpose." Replit emphasizes working from its HQ in Foster City, believing that proximity accelerates decisions and improves work quality. It operates a hybrid model with a strong in-office expectation. - **Compensation & Benefits**: - Competitive salary, equity, and performance bonus - Health, dental, and vision insurance with HSA contributions ($2k individual / $4k family) - 24 weeks paid birth-parent leave; 12 weeks paid bonding and family care leave - 401K with company matching - $1,000 annual learning & development reimbursement - Monthly wellness stipend, commuter benefits, and in-office meals (breakfast, lunch, dinner) - Flexible time off and paid sick leave - **Engineering Culture**: Strong emphasis on building resilient, scalable systems (Kubernetes, GCP). Roles like Staff Infrastructure Engineer and GRC Engineer indicate a mature, security-conscious engineering environment. ## Sources 1. [replit.com/careers](https://replit.com/careers) 2. [replit.com/about](https://replit.com/about) 3. [replit.com](https://replit.com/) 4. [tryjeremy.com/companies/replit](https://tryjeremy.com/companies/replit) 5. [jobs.ashbyhq.com/replit](https://jobs.ashbyhq.com/replit) ## Other roles at Replit - [Cohort 0](https://feeny.ai/job/cohort-0-replit-foster-city-9qgx2vpykne6) — Foster City, CA - [Learning Experiences Creator](https://feeny.ai/job/learning-experiences-creator-replit-foster-city-j76ttn67ggbm) — Foster City, CA - [AI Agent Security Architect](https://feeny.ai/job/ai-agent-security-architect-replit-foster-city-kmf659p8tp4j) — Foster City, CA - [Legal Operations Manager](https://feeny.ai/job/legal-operations-manager-replit-foster-city-vvmg0ffrmhrs) — Foster City, CA - [Support Systems Lead (NYC)](https://feeny.ai/job/support-systems-lead-nyc-replit-new-york-jww52bg2br8x) — New York, NY - [Support Systems Lead (Foster City)](https://feeny.ai/job/support-systems-lead-foster-city-replit-foster-city-ve93df5afrc9) — Foster City, CA - [Director of Product Design](https://feeny.ai/job/director-of-product-design-replit-foster-city-rzhv29ay6b1q) — Foster City, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-replit-foster-city-sjfk5dgczbg7) — Foster City, CA - [Director of Compensation Strategy](https://feeny.ai/job/director-of-compensation-strategy-replit-foster-city-dr2wq26g194b) — Foster City, CA - [Social Media Support Specialist (NYC, Weekend Shift, Sunday to Thursday)](https://feeny.ai/job/social-media-support-specialist-nyc-weekend-shift-sunday-to-thursday-replit-new-wwqfv271dfkq) — New York, NY