---
title: 'Mid-Market Sales Manager at Console'
canonical: 'https://feeny.ai/job/mid-market-sales-manager-console-san-francisco-6d374x7jhdxx'
type: 'job'
last_seen: '2026-09-07'
---

# Mid-Market Sales Manager at Console

- **Company:** Console
- **Location:** San Francisco, CA
- **Compensation:** $325k–$350k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/console/0248689f-c0d7-4f5f-a02d-3fb546929269

## Job description

Console is building the AI agents that power autonomous enterprises. We use AI to autonomously resolve IT, HR, Legal, Finance, Security, and Ops tasks the moment they come in from Slack or Teams. We're building toward a future where enterprise operations are fully autonomous; with no tickets, approvals, or manual processes slowing companies down.

Our platform enables companies like Databricks, Figma, and Cursor to delegate entire categories of work to AI agents that understands their org, takes action across systems, and gets smarter over time. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who have built category-defining companies.

We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us.

## ABOUT THE ROLE

We're hiring a Mid-Market Sales Manager as our mid-market segment scales past a handful of individual reps into a real team. As we add AEs selling into the 200–2,000 employee range, we need someone who can turn a strong number into a repeatable, coached, forecastable motion.

You'll own the mid-market team's quota, hire and coach the reps who carry it, and build the process, forecasting, and deal review cadence the team runs on. You'll work closely with the VP of Sales, BDR leadership, and the founders to define how Console wins in the mid-market, and you'll be close enough to the work to jump into deals when it matters.

You'll build the system that turns individual quota-carriers into a team, in an environment where the playbook is still being written. At Console, you will:

## WHAT YOU'LL DO

- Hire, onboard, and manage a team of Mid-Market AEs selling into IT and ops buyers at 200–2,000 employee companies
- Own the team's pipeline and quota: forecast accurately, drive deal velocity, and hold reps to a healthy coverage ratio
- Coach reps through deal reviews, live call shadowing, and regular 1:1s, sharpening discovery, demo, negotiation, and closing skills
- Partner with BDR leadership to ensure tight handoffs and a shared definition of a qualified opportunity
- Build and refine the mid-market sales process: stages, deal desk, discounting guidelines, and forecasting cadence
- Work cross-functionally with CS, marketing, and product to remove blockers and sharpen the mid-market story
- Jump into live deals when needed, coaching in real time and helping reps navigate tricky negotiations
- Report on pipeline health, quota attainment, and team performance to the VP of Sales, with clear recommendations on what to improve

## WHAT YOU BRING

- 5–8 years in B2B SaaS sales, with at least 2 years managing a full-cycle AE team in a mid-market
- A track record of hitting or exceeding team quota, and building a team that performs consistently, not just one or two reps carrying the number
- Experience selling to IT buyers, ops leaders, or technical decision-makers in the 200–2,000 employee range
- Strong coaching instincts: you can diagnose why a rep is stuck and fix it, not just report the number
- Data-driven: comfortable with forecasting, pipeline math, and running a disciplined deal review cadence
- Strong written and verbal communication, and the judgment to know when to let a rep run a deal and when to step in
- Comfortable with ambiguity and early-stage environments: the playbook here is still being written and you'll help write it
- Familiarity with tools like Salesforce, Outreach or Apollo, and Gong

WHY THIS ROLE, WHY NOW?

- Build the team — shape how the mid-market segment hires, ramps, and sells as it scales, with real room to define the motion
- Real proof points — Scale AI, Webflow, Ramp, Cursor: logos and results that make for compelling pipeline, not vaporware
- Proximity to the top — a direct line to the VP of Sales and founders. Your decisions matter and your impact is visible from day one
- Rocket ship timing — Series A, $23M raised, backed by Thrive and DST. The manager who joins now has a clear path to senior leadership as the team scales

WHY JOIN CONSOLE?

- Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company.
- World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.
- Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.
- Competitive pay and benefits: top compensation with full benefits including:
- Comprehensive health, dental, and vision insurance
- Unlimited PTO
- 401(k)
- Equity
- Meals provided daily in office

## About Console

## Company Overview
- **One-liner**: Console is an AI‑native IT Service Management (ITSM) platform that automates support, access, and operational workflows so IT teams can focus on strategic work.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Andrei Serban (CEO) and Neal Chandra (CTO) – [tracxn.com](https://tracxn.com/d/companies/console/__aCrTJiOR5A66WXQut-V4T_XC9JJwhFjecGJ3hahiWIU)

## Core Business
- **Primary industry**: IT Service Management (ITSM), IT Automation, Access Governance, Artificial Intelligence
- **Target customers**: B2B – IT teams in mid‑market and enterprise organizations, also serving HR, Legal, Security, and Finance departments
- **Mission / Purpose**: “Console is the AI platform for IT, built to help teams automate support and shift from doing the work to managing the system that does the work for them.” – [console.com](https://www.console.com/)

## Products & Services
The Console platform is modular and built on a **Context Graph** that connects every user, system, policy, and ticket. Key offerings include:

- **Intelligent Ticketing**: AI‑powered inbox that auto‑resolves 60–80% of support requests directly in Slack or Teams. – [console.com](https://www.console.com/)
- **Access Management**: Self‑service app access requests with policy‑based approvals and time‑bound access that auto‑revokes; integrates with Okta, Entra, GitHub, Salesforce, AWS, and more.
- **Workflow Automation**: Natural‑language Playbooks that automate multi‑step processes (onboarding, offboarding, password resets, device lockout recovery).
- **Asset Management**: Real‑time asset tracking and lifecycle management (hardware requests, assignment, repairs, returns).
- **Employee Onboarding / Offboarding**: Automates account creation, group membership, device provisioning, and termination workflows.
- **Security & Compliance**: SOC 2 Type II attested, HIPAA eligible, end‑to‑end encryption, step‑up MFA, comprehensive audit logs, custom RBAC, GDPR compliant. – [console.com](https://www.console.com/)
- **600+ Integrations**: Pre‑built connectors plus a Prompt Assistant that can build custom integrations on the fly. – [console.com](https://www.console.com/)

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding of **$29.2M** across two rounds:
  - Seed round ($6.2M, June 2025) led by Thrive Capital – [tracxn.com](https://tracxn.com/d/companies/console/__aCrTJiOR5A66WXQut-V4T_XC9JJwhFjecGJ3hahiWIU)
  - Series A ($23M, October 2025) led by Thrive Capital and DST Global – [linkedin.com](https://www.linkedin.com/company/console-co)
- **Notable Investors**: Thrive Capital, DST Global
- **Growth Signals**:
  - Headcount grew **766.7% year‑over‑year** to 35 employees (as of early 2026) – [linkedin.com](https://www.linkedin.com/company/console-co)
  - LinkedIn followers increasing **+7.5% monthly** and **+1085.8% yearly** – [linkedin.com](https://www.linkedin.com/company/console-co)
  - Claims to handle **75%+ of service requests autonomously** for customers – [console.com](https://www.console.com/)
  - Active job postings: 12 (as of mid‑2026) – [linkedin.com](https://www.linkedin.com/company/console-co)

## Competitive Advantages
- **AI‑native ITSM**: Built from the ground up for AI, not retrofitted; uses a **Context Graph** to understand every relationship in the IT environment.
- **Extreme automation**: 60–80% of support requests resolved without a human; intelligent ticketing and natural‑language playbooks.
- **Broad integrations**: 600+ pre‑built connectors plus a no‑code integration builder.
- **Enterprise‑grade security**: SOC 2 Type II, HIPAA, GDPR, step‑up MFA, deterministic approvals, and comprehensive audit logs.
- **Total platform coverage**: Combines ticketing, access governance, asset management, and workflow automation in one modular system.
- **Customer obsession**: “Extreme customer delight” is a core value; dedicated deployment engineers for every customer. – [console.com/careers](https://www.console.com/careers)

## Strategic Focus
- **Deepening AI capabilities**: Expanding the AI layer with background agents that scan for gaps and improvement opportunities.
- **Expanding across departments**: Moving beyond IT into HR, Legal, RevOps, Security, and Finance with modular “surface modules.”
- **Scaling the team**: Hiring aggressively in engineering, product, design, and go‑to‑market roles (12 open positions as of mid‑2026). – [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console)
- **Enterprise adoption**: Focus on security and compliance certifications to win larger enterprise clients.

## Why Work Here
- **Culture**: “We move fast, we ship constantly, and put customers at the forefront… We don’t always take ourselves too seriously.” – [console.com/careers](https://www.console.com/careers)
- **Values**: Extreme customer delight, refusal to lose, input & output (relentless effort), resiliency. – [console.com/careers](https://www.console.com/careers)
- **On‑site first**: All roles are San Francisco on‑site (Divisadero St. office). – [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console)
- **Compensation**: Competitive salary (e.g., Sr. Product Designer $200K–$350K) plus equity. – [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console)
- **Tight‑knit team**: 35 people; every voice shapes what ships. Engineers work directly on customer‑impacting features.
- **Growth trajectory**: 766% headcount growth in the last year means early employees can shape the company’s direction.
- **Notable perks**: Not explicitly listed, but equity, fast‑paced environment, and a focus on “extreme customer delight” suggest high ownership and impact.

## Sources
1. [console.com](https://www.console.com/) – Product overview, security, integrations
2. [console.com/careers](https://www.console.com/careers) – Culture, values, open roles
3. [jobs.ashbyhq.com/console](https://jobs.ashbyhq.com/console) – Job postings, compensation
4. [linkedin.com/company/console-co](https://www.linkedin.com/company/console-co) – Company details, headcount, funding, open positions
5. [tracxn.com](https://tracxn.com/d/companies/console/__aCrTJiOR5A66WXQut-V4T_XC9JJwhFjecGJ3hahiWIU) – Founding year, founders, investors, competitors

## Other roles at Console

- [BDR Manager](https://feeny.ai/job/bdr-manager-console-san-francisco-x31t1nrjg32n) — San Francisco, CA
- [Sales Enablement Lead](https://feeny.ai/job/sales-enablement-lead-console-san-francisco-gnvyhp8y0b6x) — San Francisco, CA
- [Research Engineer](https://feeny.ai/job/research-engineer-console-san-francisco-gcs0h7q8ssnt) — San Francisco, CA
- [Infrastructure Engineer](https://feeny.ai/job/infrastructure-engineer-console-san-francisco-0x9mm0z131q9) — San Francisco, CA
- [AI Customer Enablement Lead](https://feeny.ai/job/ai-customer-enablement-lead-console-san-francisco-bg89vp8xm1d9) — San Francisco, CA
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-console-san-francisco-bza8x7dqv1x4) — San Francisco, CA
- [Sr. GTM Recruiter](https://feeny.ai/job/sr-gtm-recruiter-console-san-francisco-zn24t9scv3zd) — San Francisco, CA
- [Sr. Technical Recruiter](https://feeny.ai/job/sr-technical-recruiter-console-san-francisco-7sh6chxb2kc1) — San Francisco, CA
- [Product Lead](https://feeny.ai/job/product-lead-console-san-francisco-jymky46ke8dc) — San Francisco, CA
- [Platform Engineer](https://feeny.ai/job/platform-engineer-console-san-francisco-p92yfp3aj47h) — San Francisco, CA