---
title: 'Mission Operator - Field Service Representative at Scout AI'
canonical: 'https://feeny.ai/job/mission-operator-field-service-representative-scout-ai-paso-robles-8xx7n1q42k2q'
type: 'job'
last_seen: '2026-09-10'
---

# Mission Operator - Field Service Representative at Scout AI

- **Company:** Scout AI
- **Location:** Paso Robles, CA
- **Compensation:** $85k–$140k
- **Posted:** 2026-03-30
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/scoutai/jobs/5170792008

## Job description

The future of defense will be decided by those who field intelligent machines at scale. At Scout AI, we’re developing Fury, the first robotic foundation model for defense, to give U.S. forces overwhelming, adaptable, and autonomous power across every domain. Fury enables human operators to command fleets of robots through natural language, and empowers those machines to sense, decide, and act together as one. This mission will ask everything of us: urgency, precision, and relentless work.

## The Role

We’re hiring a Field Service Representative to support the deployment, sustainment, and operational readiness of Scout’s autonomous systems in the field. This role is responsible for maintaining and troubleshooting deployed systems, ensuring fleet availability, and serving as Scout’s technical representative alongside customers during operations, demonstrations, and fielding events.

You will act as the front-line expert for Scout’s platforms, owning system performance in real-world environments and ensuring issues are diagnosed and resolved quickly. This role requires deep hands-on technical ability across hardware and software, strong problem-solving skills, and the ability to operate independently in dynamic and often austere environments.

You will deploy with customer teams and internal operations personnel, providing on-site support, maintenance, and technical guidance. Your work directly ensures mission readiness, system reliability, and successful customer adoption.

## Responsibilities

- Maintain operational readiness of deployed systems through inspections, preventative maintenance, and corrective repairs
- Diagnose and troubleshoot hardware, software, and system-level issues in real-world environments; execute timely and effective repairs
- Serve as the primary technical point of contact in the field, working directly with customers to resolve issues and ensure system performance
- Support system installation, configuration, integration, and fielding at customer locations
- Track, document, and manage maintenance actions, service logs, and system status across the deployed fleet
- Coordinate with engineering and product teams to escalate issues, provide detailed feedback, and support root cause analysis
- Support customer demonstrations, evaluations, and operational deployments, ensuring systems are mission-ready and professionally presented
- Manage spare parts, tools, and field support equipment to minimize downtime and maintain operational continuity
- Train and advise operators on system use, basic maintenance, and troubleshooting procedures
- Assist in developing maintenance procedures, troubleshooting guides, and field support processes

## Qualifications

- Bachelor’s degree in Engineering (Mechanical, Electrical, Aerospace, or related field) or equivalent hands-on experience
- 3+ years of experience maintaining, troubleshooting, or supporting complex electromechanical, robotic, or autonomous systems
- Strong troubleshooting skills across mechanical, electrical, and software systems
- Experience diagnosing issues in the field and independently driving resolution under time pressure
- Ability to interface directly with customers and represent the company in operational environments
- Experience documenting maintenance actions, system issues, and service activities in a structured manner
- Comfortable working in field environments with frequent travel and extended deployments (50-75%)
- Strong communication skills and ability to translate technical issues into clear, actionable insights
- Must be a U.S. Person due to required access to U.S. export controlled information or facilities
- Passion about defense of the United States and its allies
- May be expected to obtain and hold a U.S. Top Secret security clearance

## Why Join Scout

- Work on the world’s most important frontier, ensuring U.S. and allied dominance in the age of intelligent machines
- Be a core part of a team building the first defense-specific robotic foundation model
- Collaborate with some of the top engineers in autonomy, AI, and national security
- See your work deployed on real systems
- Help define the future of intelligent defense systems
- Backed by Draper Associates, Booz Allen Ventures, and other top investors

## Benefits

- Competitive base salary and bonus
- Meaningful equity
- Premium medical, dental, and vision plans with $0 paycheck contribution
- Per diem for remote travel
- Competitive PTO and company holiday calendar
- Catered lunch daily and fully stocked kitchen
- EV charging
- Relocation assistance (depending on role eligibility)

The stated salary range below represents an estimated base pay only and reflects consideration of multiple compensation factors. Final salary offers may differ depending on factors including, but not limited to, relevant experience or training background, specialized skills, and business needs. Most full-time positions also include highly competitive equity awards, which form part of Scout AI's overall compensation package. In addition, Scout AI provides comprehensive, top-tier benefits to full-time employees.

US Salary Range $85,000—$140,000 USD

## About Scout AI

## Company Overview
- **One-liner**: Scout AI builds Fury, the first foundation model for defense robotics, enabling intelligent, autonomous unmanned systems for the U.S. military and its allies.
- **Entity Type**: Private (Funding: Series A at $100M)
- **Headquarters**: Sunnyvale, California, United States
- **Founded**: 2024
- **Founders**: Colby Adcock (CEO) and Collin Otis (CTO)

## Core Business
- **Primary industry**: Defense and Space Manufacturing
- **Target customers**: U.S. Department of Defense, allied forces, defense contractors (B2G / B2B)
- **Mission**: “Enable the largest robot army in the world for the good guys” – a Silicon Valley values-driven approach to AI for national security.

## Products & Services
- **[Fury](https://scoutco.ai/)**: A multimodal Vision-Language-Action foundation model that turns any uncrewed platform (ground, air, sea, space) into an intelligent, collaborative teammate. Key capabilities:
  - Operates in real time in GPS-denied and communications-denied environments with no cloud dependency.
  - Uses only passive sensors (RGB or thermal camera); no LIDAR or radar required.
  - Supports natural language commands (voice, text, map inputs) and robot-to-robot communication for swarm coordination.
  - Built entirely on commercial off-the-shelf (COTS) hardware for low-cost, high-rate manufacturing.
  - Self-improving at the tactical edge through imitation learning and simulation.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding of **$115M** – Seed round ($15M, April 2025) and Series A ($100M, April 2026) [linkedin.com](https://www.linkedin.com/company/scout-ai-official).
- **Notable Investors/Partners**: Booz Allen Ventures, Align Ventures, **Draper Associates** (Series A lead), Perot Jain. Growing network of defense ecosystem partners [scoutco.ai/company](https://scoutco.ai/company).
- **Growth Signals**: Headcount grew **192.9% YoY** to 30 employees (as of mid-2026). 23 active job postings across AI, robotics, mission operations, and business development. Strong talent inflow from Anduril, Google, Kodiak, and U.S. Army [linkedin.com](https://www.linkedin.com/company/scout-ai-official) | [greenhouse.io](http://job-boards.greenhouse.io/scoutai).

## Competitive Advantages
- **First‑of‑its‑kind foundation model for defense robotics (Fury)** – not a narrow autonomy stack but a generalizable, multi-domain AI brain.
- **Hardware‑agnostic** – works with existing platforms and COTS components, enabling rapid integration without proprietary hardware lock-in.
- **Low‑power, passive sensing** – requires only a single camera stream, minimizing cost, weight, and electronic signature.
- **Natural language swarm coordination** – one operator can command fleets of heterogeneous robots, turning the current 1:1 operator‑robot ratio into a 1:many force multiplier.
- **Edge‑native design** – fully autonomous operation without connectivity, cloud, or GPS.

## Strategic Focus
- Scaling Fury across all domains (ground, air, sea, space) and expanding partnerships with defense primes.
- Building out high‑rate, low‑cost manufacturing pipelines using COTS hardware.
- Aggressively hiring AI researchers, robotics engineers, and mission operators to maintain technology leadership.
- Positioning the U.S. and its allies to outpace adversaries (e.g., China) in robotic autonomy.

## Why Work Here
- **Mission‑driven**: Work on “the world’s most important frontier” – AI for national defense, with a stated commitment to democratic values.
- **Early‑stage rocket ship**: 192% YoY headcount growth; employees have direct impact on a small, lean team (30 people).
- **Culture**: Engineering‑heavy (32% technical headcount), with talent from top defense tech (Anduril, Kodiak), big tech (Google), and the military.
- **Work model**: On‑site in Sunnyvale, CA (HQ) and Paso Robles, CA (test & operations). Hybrid/remote limited – most roles are location‑specific.
- **Hot roles**: AI Engineers, AI Researchers, Robotics Software Engineers, Mission Operators (drone/ground systems), and Business Development for air dominance [greenhouse.io](http://job-boards.greenhouse.io/scoutai).

## Sources
1. [scoutco.ai](https://scoutco.ai/) – company homepage, technology overview
2. [scoutco.ai/company](https://scoutco.ai/company) – mission, leadership, funding, partners
3. [linkedin.com](https://www.linkedin.com/company/scout-ai-official) – headcount, growth, financials, talent sources
4. [builtin.com](https://builtin.com/company/scout-ai-scoutcoai) – company culture, perks, job listings
5. [greenhouse.io](http://job-boards.greenhouse.io/scoutai) – active job postings (23 roles)

## Other roles at Scout AI

- [Senior Mechanical Engineer](https://feeny.ai/job/senior-mechanical-engineer-scout-ai-sunnyvale-be8f8aqbcec4) — Sunnyvale, CA
- [Drone Technician](https://feeny.ai/job/drone-technician-scout-ai-sunnyvale-a2t93vt0b5qk) — Sunnyvale, CA
- [Manufacturing Engineer](https://feeny.ai/job/manufacturing-engineer-scout-ai-sunnyvale-n6es17h6swqx) — Sunnyvale, CA
- [Senior Embedded Software Engineer](https://feeny.ai/job/senior-embedded-software-engineer-scout-ai-sunnyvale-6mzt9hkp6k76) — Sunnyvale, CA
- [Mechanical Engineer](https://feeny.ai/job/mechanical-engineer-scout-ai-sunnyvale-y9xbcktdjer7) — Sunnyvale, CA
- [Mission Operator - UAV](https://feeny.ai/job/mission-operator-uav-scout-ai-paso-robles-3nfpevdqc4m9) — Paso Robles, CA
- [GTM Senior Program Manager](https://feeny.ai/job/gtm-senior-program-manager-scout-ai-sunnyvale-california-7es52hv9gwga) — Sunnyvale California, United States
- [Staff Software Engineer, Agent Harnessing](https://feeny.ai/job/staff-software-engineer-agent-harnessing-scout-ai-us-sunnyvale-xpeb1agamx5m) — US Sunnyvale, CA
- [Senior IT Systems Engineer](https://feeny.ai/job/senior-it-systems-engineer-scout-ai-sunnyvale-8bedy1s9fyv8) — Sunnyvale, CA
- [Vehicle Integration Technician](https://feeny.ai/job/vehicle-integration-technician-scout-ai-sunnyvale-california-ydhss2kymh0x) — Sunnyvale California, United States