--- title: 'Monitoring & Oversight Analyst (Relocation to Luxembourg) at Satispay' canonical: 'https://feeny.ai/job/monitoring-oversight-analyst-relocation-to-luxembourg-satispay-barcelona-gnh07nrx7yqc' type: 'job' last_seen: '2026-09-09' --- # Monitoring & Oversight Analyst (Relocation to Luxembourg) at Satispay - **Company:** Satispay - **Location:** Barcelona, Spain - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-23 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/satispay/e314380c-48d5-4066-9eee-fd6ecc36df13 ## Job description Please note that this opportunity requires relocation to our Luxembourg office. ## About us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. ## What you'll be doing As our Monitoring & Oversight Analyst, you'll lead the surveillance, identification, and containment of real-time fraudulent and illicit activities across our ecosystem. Here's what that looks like in practice: - High-Volume Alert Review & Resolution – Managing, analysing, and resolving transaction monitoring alerts flagged by our systems, ensuring swift and accurate decision-making on complex or ambiguous customer behaviours. - Advanced Escalation Handling – Serving as the primary point of contact for complex alerts escalated by other teams, conducting the necessary deep dives to quickly determine if further investigation or filing is required. - Detection Logic Feedback Loop – Translating insights gained from your daily alert reviews into actionable feedback for Product and Data teams to help tune, refine, and update our transaction monitoring rules. - Process & Workflow Optimisation – Identifying bottlenecks in the daily alert handling queue and proposing tactical improvements to streamline workflows, reduce false positives, and increase team efficiency. - Mentorship on the Line – Coaching and onboarding junior analysts by sharing best practices on transaction analysis, pattern recognition, and effective case documentation. - Compliance & Airtight Documentation – Ensuring every resolved alert is backed by clear, concise, and defensible rationale that strictly adheres to regulatory standards and internal guidelines. - Typology Hunting – Owning a strategic monitoring 'Focal Area', actively researching emerging global financial crime trends and swiftly translating them into live, production-ready transaction detection rules. Who we're looking for This role needs someone equipped with a strong surveillance mindset, deep data analytical skills, and the drive to stay one step ahead of financial crime. - Experience – 3+ years of hands-on experience in transaction monitoring, real-time fraud operations, or KYT surveillance, specifically within hyper-growth Fintechs, fast-paced digital banking networks, or high-volume payment processing environments. - Surveillance Mastery – Subject matter expertise in transaction monitoring principles, payment flows, velocity patterns, and regulatory frameworks (FATF, EU Directives, PSD3/SCA). Professional industry certifications (e.g., CAMS, CFE) are highly valued. - Advanced Data & Systems Literacy – High proficiency in navigating complex data landscapes using internal data analytics tools (such as Looker, Splunk, HEX, or Redshift) and leveraging basic SQL to query and manipulate large transactional datasets. - Rule Engineering Mindset – A strong track record of identifying structural gaps in automated detection models and turning those gaps into concrete, logic-driven monitoring scenarios. - Leadership & Coaching Presence – Demonstrated ability to guide peers, design operational training modules, and elevate the monitoring and analytical competencies of a wider operational team. - Analytical Communication – Exceptional ability to synthesise complex transaction data and chaotic payment behaviours into structured, clear, and actionable insights for both technical and non-technical stakeholders. - Core Values – Extreme attention to detail, resilience under high transaction-alert volumes, and the unwavering ethical judgment needed to manage sensitive risk incidents. Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: - ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops. - 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries. - ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply. - 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours. - 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness. *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. ## Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here https://www.satispay.com/en-lu/work-at-satispay/. ## #LI-DNI By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/ ## About Satispay ## Company Overview - **One-liner**: Satispay is a mobile payment app and welfare platform that enables individuals to pay in shops and online, exchange money, and save, while providing businesses with digital benefit solutions. - **Entity Type**: Private (late-stage, offers stock options to all permanent employees) - **Headquarters**: Milan, Italy - **Founded**: 2013 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Financial technology (Fintech) – mobile payments, digital welfare/benefits - **Target customers**: B2C (individuals), B2B (shops and businesses of all sizes), B2E (employee benefits) - **Mission / purpose statement**: “We are the payment app that puts people at the center: individuals, shops, and businesses. For us, paying is a bit like saying ‘nice to meet you.’” ## Products & Services - **[Satispay App]**: Mobile payment application for consumers – pay in physical shops and online, send money to contacts, create money boxes for saving. Type: Mobile app / digital wallet. - **[Satispay Business]**: Payment acceptance solution for merchants with low fees, designed to expand customer reach. Type: Payment gateway / POS solution. - **[Satispay Welfare]**: Digital benefits platform for companies – offers meal vouchers, flexible benefits budget, and other employee perks. Type: SaaS / welfare administration. ## Market Standing - **Valuation / Market Cap**: Not publicly available in provided materials - **Key Metric**: Over 6 million users and 450,000 shops on the platform; headcount >750 across 25 nationalities and 4 offices (Milan, Naples, Luxembourg, Barcelona). - **Notable Investors / Partners**: Not specified in provided sources (known from industry reports: Tencent, Square, etc. – cannot confirm from given search results) - **Growth Signals**: Expanding internationally (office in Spain and Luxembourg), strong user and merchant growth, continuous hiring across multiple departments. ## Competitive Advantages - Large, loyal user base in Italy (6M+ users, 450K shops) creating strong network effects. - Integrated welfare platform that differentiates from pure payment apps, offering stickiness with businesses and employees. - Focus on simplicity, low fees, and ethical, people-centered design. - “Act like owners” culture supported by stock options for all permanent employees. ## Strategic Focus - Expanding merchant acceptance and user adoption across Europe. - Deepening the welfare/benefits offering to serve businesses of all sizes. - Scaling the engineering and product teams to maintain platform reliability and introduce new features. - Cultivating an inclusive, transparent, and high-ownership internal culture to attract top talent. ## Why Work Here - **Culture & Values**: “Act like owners” – responsibility, bravery, transparency, putting users first. Monthly company updates and quarterly anonymous surveys ensure open communication. - **Work Policy**: Hybrid model – 3 days in office, 2 remote (flexible based on role). Offices in Milan, Naples, Luxembourg, Barcelona. - **Perks & Benefits**: - Stock options for all permanent employees - Unlimited paid time off - Health insurance (employee and family), psychological support via Serenis - Enhanced parental leave, additional leave for child sickness - Relocation support, meal vouchers, flexible benefits budget - Professional development programs, internal mobility, language courses with Preply, Satischool internal training platform - Leadership program for managers - **Inclusive Environment**: Gender-neutral toilets, Balance Room, strong focus on female representation in tech, partnerships with diversity initiatives. - **Growth Opportunities**: Internal mobility prioritized, learning resources, and regular performance-based stock top-ups. ## Sources 1. [satispay.com - Work at Satispay](https://www.satispay.com/en-it/work-at-satispay/) 2. [satispay.com - Benefits](https://www.satispay.com/en-it/company/benefits/) 3. [satispay.com - Main site](https://www.satispay.com/en) 4. [satispay.com - Open Positions](https://www.satispay.com/en-it/work-at-satispay/open-positions/) 5. [satispay.com - Culture & Values](https://www.satispay.com/en-it/company/values/) ## Other roles at Satispay - [Senior Strategic Project Manager (Relocation to Luxembourg)](https://feeny.ai/job/senior-strategic-project-manager-relocation-to-luxembourg-satispay-london-afegd2fxsmfm) — London, United Kingdom - [Senior Strategic Project Manager (Relocation to Luxembourg)](https://feeny.ai/job/senior-strategic-project-manager-relocation-to-luxembourg-satispay-barcelona-43x3kd6sr5y5) — Barcelona, Spain - [Senior Strategic Project Manager](https://feeny.ai/job/senior-strategic-project-manager-satispay-luxembourg-5v9atm0qqwnq) — Luxembourg, Luxembourg - [Senior Customer Care Representative](https://feeny.ai/job/senior-customer-care-representative-satispay-milan-0m7xfcyptf2d) — Milan, Italy - [Product Manager - Payments](https://feeny.ai/job/product-manager-payments-satispay-milan-1218ypfdfmtp) — Milan, Italy - [Senior Product Manager - Payments](https://feeny.ai/job/senior-product-manager-payments-satispay-milan-b7abxz5cecbn) — Milan, Italy - [Product Manager - Credit](https://feeny.ai/job/product-manager-credit-satispay-milan-mar1rg3qbhyz) — Milan, Italy - [Senior Product Manager - Credit](https://feeny.ai/job/senior-product-manager-credit-satispay-milan-gzh1nyxz31f3) — Milan, Italy - [Chief Information Security Officer](https://feeny.ai/job/chief-information-security-officer-satispay-milan-dq0tz3py504n) — Milan, Italy - [Regulatory Compliance Officer](https://feeny.ai/job/regulatory-compliance-officer-satispay-luxembourg-jr15qngkh012) — Luxembourg, Luxembourg