--- title: 'Monitoring Specialist at Nuitée' canonical: 'https://feeny.ai/job/monitoring-specialist-nuitee-casablanca-ba1s2pd0xf8h' type: 'job' last_seen: '2026-09-08' --- # Monitoring Specialist at Nuitée - **Company:** Nuitée - **Location:** Casablanca, Morocco - **Posted:** 2026-08-13 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.eu.greenhouse.io/nuitee/jobs/4952027101 ## Job description ## About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors including leaders from [Booking.com](http://booking.com/), Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. Don’t just watch the data, shape how an entire function operates Casablanca (on-site) — 24/7 rotating shifts, including nights, weekends and public holidays Nuitée is hiring a Monitoring Specialist to join our 24/7 Monitoring team and become one of the people who keeps our clients, suppliers and technical platforms running smoothly around the clock. You'll watch the metrics that matter: revenue, bookings, traffic, conversion, API health, supplier connectivity; spot when something looks off, dig into why, and make sure the right people know about it fast. Some days that means catching a supplier connectivity issue before a client even notices it; other nights it means being the person who keeps a live incident under control until it's resolved. This is a growing team, and you'll be joining at a foundational moment: a lot of the monitoring tooling and dashboards you'll rely on don't exist yet, which means you'll have real input into building them. What makes it interesting for you: - Real ownership from day one: you'll help design the dashboards, KPIs and monitoring processes the team runs on going forward — not just follow an existing playbook - Broad visibility across the business: you'll work directly with Engineering, Key Account Managers and leadership, and become the person people trust for a clear read on what's actually happening - You'll build a rare skill set: reading dense operational data fast, diagnosing root cause across client, supplier, connectivity, API and mapping issues, and knowing exactly when to act versus escalate - You're joining a fast-growing company: Nuitée has grown significantly since 2022 and raised a $48M Series A led by Accel, and this team is central to keeping that growth healthy The kind of problems you'll work on: - Why did bookings or revenue for this client just drop — and what do we do about it? - Is this API error a one-off blip or the start of something bigger? - Is this a client issue, a supplier issue, a connectivity issue, or something in mapping? - How do we build the dashboards and alerts so the team catches problems before they become incidents? This role fits someone who: - Has 2+ years of experience in monitoring, operations, data analysis, technical support, revenue operations or a similar role - Is comfortable working with large volumes of data, and genuinely enjoys spotting patterns and anomalies in it - Has strong Excel/Google Sheets skills (SQL or BI experience is a plus) - Can investigate issues using logs, dashboards and system data without needing someone to hold their hand - Communicates clearly — you can explain a technical or data-driven issue so people who aren't in the weeds with you understand it and act on it - Stays calm and makes good calls under pressure, especially during live incidents - Is genuinely available for 24/7 rotating shifts, including nights, weekends and public holidays Bonus if you've worked in travel technology, OTAs, bedbanks, hotel distribution or connectivity, or have a basic understanding of APIs and technical integrations. You will do well here if you're proactive, detail-oriented, and comfortable being the one making decisions independently overnight, without a manager standing over your shoulder. This is less suited to someone who needs a lot of structure to operate, prefers to escalate everything rather than investigate first, or isn't looking for a role with a non-standard schedule. If that resonates, we'd love to hear from you. You can apply with your LinkedIn profile or CV. The interview process is straightforward and moves quickly. Why Nuitee? At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it. - Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale. - World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally. - Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup. - Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others - AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions. By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you. By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: [Nuitée Privacy Notice 2026](https://docs.google.com/document/d/1jnzDnJkrL1WFhdjFHa2Sv8nIkby1JjR2/edit?usp=sharing&ouid=115979776195594215842&rtpof=true&sd=true). ## About Nuitée ## Company Overview - **One-liner**: Nuitée provides an AI-driven API infrastructure platform that powers hotel search, booking, pricing, and distribution for travel companies worldwide. - **Entity Type**: Private (Series A) - **Headquarters**: Dublin, Ireland - **Founded**: 2017 (LinkedIn lists 2016) - **Founders**: Not publicly listed on primary sources; Saïd Rkaibi is listed as a Non-Executive Cofounder & Board Member ## Core Business - **Primary industry**: Travel Technology / B2B API Infrastructure - **Target customers**: B2B — online travel agencies (OTAs), airlines, hotel chains, loyalty & fintech companies, B2B platforms, independent hotels, AI apps, and creators/entrepreneurs - **Mission or purpose**: To simplify complexity with AI-driven APIs and agentic workflows that power booking, pricing, and distribution — building the future of travel infrastructure. ## Products & Services - **liteAPI Connect**: Developer-first, modular APIs for startups to enterprises — enables hotel search, rates, booking, and branded site deployment quickly. Includes OpenAPI specs, SDKs, and a sandbox environment. - **liteAPI Agentic**: AI-powered automation for intelligent travel booking, enabling chat-to-booking workflows across 2.6M+ properties with live data. - **liteAPI Enterprise**: Enterprise-grade APIs for global supply at scale, with room mapping, content optimization, and smart distribution. - **Cloud**: A suite for hoteliers including smart distribution with dynamic pricing, live analytics, and competitor insights; a modern mobile-first booking engine; and content optimization tools. - **Cupid**: A no-code travel creator studio for creators and entrepreneurs to build branded hotel storefronts with curated hotels and clean payouts. - **Hotel Mapping Engine**: AI-powered mapping and content enhancement that normalizes feeds into a single trusted catalog, standardizing identity, rooms, and media across providers. - **Payment Solutions**: Secure, integrated payments with fraud protection. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding — USD $48 million (Series A, December 2024) - **Notable Investors/Partners**: The Series A was raised with 1 investor (name not specified in available data). Partners include leading hotel brands, OTAs, airlines, and loyalty programs. Customers include Booking.com, Expedia Group, and Hotelbeds (alumni sources). - **Growth Signals**: - 2.6M properties supported globally - 214 employees (+26.8% year-over-year growth, +59 people) - 108,811 LinkedIn followers (+144.6% yearly growth) - 46 active job postings (+100% year-over-year) - Expanded product families (Cloud, Connect, Cupid) launched in 2024-2025 - Global presence across 25+ countries with offices in Dublin, Casablanca, Barcelona, and Palma ## Competitive Advantages - **AI-first approach**: Proprietary AI-powered mapping engine and agentic workflows differentiate from traditional travel tech providers. - **Developer-first philosophy**: OpenAPI specs, SDKs, and production-mirroring sandbox reduce integration time from months to days. - **Massive data asset**: 400M+ room dataset and 2.6M property catalog create a network effect — more supply attracts more demand partners. - **Multi-product ecosystem**: Covers the full stack from raw API infrastructure (Connect) to no-code storefronts (Cupid) and hotelier tools (Cloud), allowing upselling and cross-selling. - **Global coverage**: 25+ countries with teams across EMEA, Americas, and Asia. ## Strategic Focus - **AI and automation**: Deepening AI capabilities for booking, pricing, and content enrichment — turning chat interfaces into booking engines. - **Horizontal expansion**: Moving beyond core hotel bookings into flights (Head of Product - Flights role exists) and broader travel services. - **Direct supply relationships**: Hiring a VP Direct Supply and Market Managers to strengthen relationships with hotel chains and independent properties. - **Enterprise sales**: Growing the enterprise segment with dedicated solutions for airlines, loyalty programs, and large OTAs. - **Geographic growth**: Expanding commercial presence in NORAM, EMEA, and LATAM. ## Why Work Here - **High-growth environment**: 27% annual headcount growth and 100% increase in job postings year-over-year signal rapid scaling and career advancement opportunities. - **Global and remote-friendly**: Team spans 25 countries with offices in Dublin (HQ), Casablanca, Barcelona, and Palma. Remote roles available (e.g., Business Development Director - Remote). - **Engineering culture**: 14% of workforce in technical roles; senior backend and product engineer roles actively hiring. Python stack with modern API development. - **Core values**: Data-driven decision making, sense of urgency, humility, and thinking big. "We trust our colleagues to perform and excel." - **International team**: Diverse workforce across 32 countries — Spanish, French, English, and Arabic spoken across offices. - **Notable perks**: Modern offices in desirable European cities (Barcelona, Palma, Dublin), flexible work arrangements, and a flat organizational structure with strong individual contributor paths. - **Recent funding**: $48M Series A provides capital for aggressive hiring and product development. ## Sources 1. [nuitee.com](https://nuitee.com/) 2. [nuitee.com/careers](https://nuitee.com/careers) 3. [nuitee.com/about-us](https://nuitee.com/about-us) 4. [linkedin.com/company/nuitee](https://ie.linkedin.com/company/nuitee) 5. 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