---
title: 'Mortgage Loan Officer (New York, NY) at Tomo Mortgage'
canonical: 'https://feeny.ai/job/mortgage-loan-officer-new-york-ny-tomo-mortgage-new-york-p22rde8wds0k'
type: 'job'
last_seen: '2026-09-12'
---

# Mortgage Loan Officer (New York, NY) at Tomo Mortgage

- **Company:** Tomo Mortgage
- **Location:** New York, NY
- **Compensation:** $100k–$250k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-15
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/tomo/4f236b06-e45f-4a39-b208-6095bc5634fa/application

**Skills:** Residential mortgage lending, Desktop Underwriter (DU), Loan Prospector, Loan Product Advisor (LP/LPA), CRM systems, POS systems, Tech startup experience

> Tomo Mortgage is seeking a Mortgage Loan Officer to advise prospective homebuyers through the financing process, manage lead pipelines, and ensure compliance with investor guidelines. The role involves quoting rates, utilizing POS and CRM systems, and building relationships with clients and internal teams to drive s...

## Job description

## Who We Are

Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation. Tomo raised a record-setting initial seed round of $70 million to fuel our mission. In March 2025, we successfully closed another 20 million for our Series B round (Powered by Progressive Insurance)! Check out our feature in Crain's Detroit Business and [Detroit Free Press](https://www.freep.com/story/money/business/2025/03/13/tomo-mortgage-startup-birmingham-office-hiring/82281180007/) to see how we are fueling growth in the Detroit area!

Mortgage Loan Officer Location: New York, NY (Relocation Assistance Available) Reports To: Sales Manager Type: Full-Time; Hybrid (in office Mon-Wed, remote Thurs-Friday)

## The Role

We’ve found that elite performers have a strong desire to associate with other elite performers and we aim to build around that. Day by day we’re cultivating the most effective sales organization in America. Tomo is seeking mortgage loan officers (Loan Advisors) that meet the above criteria to help evolve the home buying experience into a customer-centric, streamlined, tech driven process and re-write the playbook for others to follow. ** You must have an NMLS MLO License.

What You'll Do:

- Advise Tomo’s prospective homebuyers and guide them through the home financing process.
- Work hand in hand with other internal sales/operations teams to ensure smooth and frictionless manufacturing of loans.
- Manage a pipeline of warm leads - helping them convert into closed business better than anyone in the industry.
- Be creative and solution oriented - identify solutions to meet customer unique needs and take a consultative approach.
- Be compliant - adhere to investor guidelines for all documents required for a complete submission to Underwriting.
- Quote rates and guidelines with accuracy and fairness.
- Become an expert in our POS, CRM and LOS systems to facilitate a more efficient and accurate process.

What Makes You a Great Fit:

- Residential mortgage lending (2+ years and active licenses).
- World class at taking buyers from “hello” to “keys in hand.” Fearless in the pursuit of excellence and perfecting your craft.
- Communication expert - both externally with clients/agents as well as internally with Tomo team members.
- Building relationships quickly with all parties.
- Balancing a “hunter” and “gatherer” mindset.
- Industry knowledge of loan products and pricing strategies.
- Knowledge of Desktop Underwriter (DU) & Loan Prospector/Loan Product Advisor (LP/LPA).
- Multitasking and staying organized while balancing high quantities of transactions.
- Perceiving problems and anticipating needs of customers, real estate agents or partners.
- The drive to build something new. Detail-oriented with a strong focus on quality.

Preferred Qualifications:

- Experience in a tech startup environment.

What’s in it for you?

- Career growth: Multiple paths within Tomo, including elite sales and leadership opportunities.
- Skill development: Proven industry leading training and development program designed to upskill our sales talent.
- Competitive compensation: On-target earnings of ~$100,000. There is uncapped commission potential where many fall between $150,000-$250,000 annually present day.
- Equity ownership: All teammates receive stock options.
- Relocation Assistance Available

#zr

Employee Benefits We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member. We provide a variety of competitive benefits including (but not limited to):

- Equity Ownership: All teammates receive stock options—we win together
- Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
- Work-life balance and a generous paid time off policy
- In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
- 401(k) retirement plan

## About Tomo Mortgage

## Company Overview
- **One-liner**: Tomo Mortgage is a fintech mortgage lender that uses AI and automation to make home buying faster, easier, and less expensive by eliminating hidden fees and inflated rates.
- **Entity Type**: Private (Startup)
- **Headquarters**: Stamford, Connecticut, USA (with additional offices in New York, NY; Seattle, WA; and Birmingham, MI)
- **Founded**: 2020
- **Founders**: Greg Schwartz (CEO) and Audrey Troutt (CTO)

## Core Business
- **Primary industry/industries**: Mortgage lending, Fintech, Real Estate Technology (PropTech)
- **Target customers**: B2C — primarily homebuyers, including first-time homebuyers, those upgrading from a starter home, and experienced buyers/investors
- **Mission or purpose statement**: "The joy and promise of a new home should never be overshadowed by the hassle of buying one." — Tomo aims to revolutionize home buying by digitizing and automating the mortgage process.

## Products & Services
- **Tomo Mortgage (Core Product)**: A digital-first, direct mortgage lending service (nonbank lender). Uses AI and automation to streamline the mortgage process, offering lower interest rates (approx. 0.5% less than industry average) and transparent pricing with no "greedy fees" like processing or origination charges. Customers are quoted rates and closing costs upfront without needing to provide personal information or speak to a salesperson.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding — Tomo secured a record-setting **$70 million seed round** (among the largest seed rounds in fintech history). Backed by prominent investors including Progressive Insurance®, Metaprop, Ribbit Capital, DST Global, and NFX.
- **Other Metrics**:
    - Active in **30 U.S. states** and Washington, D.C., with plans to continue expanding throughout 2025.
    - Company size: **85 employees** (with ~23 in Product + Tech roles)
    - Named **"Best Online Lender: 2025"** by Bankrate (4.9 score)
    - 98% on-time closing rate (compared to ~40% industry average)
    - Average customer saves approximately **$4,000 at closing**
- **Notable Investors/Partners**: Progressive Insurance®, Metaprop, Ribbit Capital, DST Global, NFX (also includes backing from Zillow’s former CEO)
- **Growth Signals**: Rapid expansion from startup to 30-state lender within 5 years; recognition as best online lender; strong customer satisfaction (5.0 rating, 70+ reviews)

## Competitive Advantages
- **AI-Powered Efficiency**: Uses AI and automation to digitize the mortgage process, reducing costs and closing times significantly.
- **Radical Transparency**: Publishes upfront rates without requiring personal data. No hidden fees or bait-and-switch pricing — a stark contrast to traditional lenders and big banks.
- **Experienced Leadership**: Founded by ex-Zillow executives who witnessed firsthand how the real estate system benefits institutions over consumers.
- **Strong Funding Backing**: The record $70M seed round provides significant runway for growth, technology investment, and market expansion.

## Strategic Focus
- **Market Expansion**: Actively expanding into new states (currently 30 + DC) with plans for continued growth through 2025.
- **Product Innovation**: Continues to invest in AI and automation to further simplify and de-risk the home buying experience.
- **Customer Experience**: Focused on maintaining high customer satisfaction (5-star reviews) and on-time closing rates while scaling.

## Why Work Here
- **Culture & Values**: Emphasizes a culture of "performance, candor, and accountability" with core values including "GOAT" (excellence), "Shake it Up" (innovation), "Omotenashi" (anticipating customer needs), and "Start with Zero" (urgency and fresh perspective).
- **Work Environment**: Hybrid workplace — employees work on-site Monday-Wednesday and work from home on Thursday and Friday. Offices in Stamford (HQ), NYC, Seattle, and Birmingham, MI.
- **Competitive Benefits**:
    - Competitive compensation packages including equity for all employees
    - Comprehensive Medical, Dental, and Vision plans (some 100% covered)
    - Generous paid time off policy
    - Paid parental leave
    - 401(k) retirement plan
- **Impact**: Described as a startup with "experienced leadership" and "record-setting funding" — an opportunity to have an outsized impact on transforming a massive industry while working alongside veteran leaders.

## Sources
1. [tomo.com](https://tomo.com/) — Company homepage
2. [tomo.com](https://tomo.com/mortgage/about-us) — About Us page
3. [tomo.com](https://tomo.com/blog/wp-content/uploads/2025/03/Press-Kit.pdf) — Official Press Kit (PDF)
4. [builtin.com](https://builtin.com/company/tomo) — Built In company profile (careers, culture, perks)
5. [tomo.com](https://tomo.com/mortgage/careers) — Careers page

## Other roles at Tomo Mortgage

- [Senior Accountant](https://feeny.ai/job/senior-accountant-tomo-mortgage-new-york-7vmnm8xhq6kh) — New York, NY
- [Head of Data](https://feeny.ai/job/head-of-data-tomo-mortgage-new-york-4cdbs37k71aw) — New York, NY
- [Sales Manager, Loan Officers](https://feeny.ai/job/sales-manager-loan-officers-tomo-mortgage-detroit-7q0x7rv0g3ca) — Detroit, MI
- [Mortgage Loan Processor](https://feeny.ai/job/mortgage-loan-processor-tomo-mortgage-new-york-42w9d9694pez) — New York, NY
- [Mortgage Loan Closer](https://feeny.ai/job/mortgage-loan-closer-tomo-mortgage-new-york-5ney7g4g2nwc) — New York, NY
- [Mortgage Loan Officer (Detroit, MI)](https://feeny.ai/job/mortgage-loan-officer-detroit-mi-tomo-mortgage-detroit-ydx0k5mvg4d8) — Detroit, MI
- [Post Closing Coordinator](https://feeny.ai/job/post-closing-coordinator-tomo-mortgage-new-york-82m7y5j6zxf2) — New York, NY
- [Mortgage Loan Processor (Detroit)](https://feeny.ai/job/mortgage-loan-processor-detroit-tomo-mortgage-detroit-9jwfnwavjfqc) — Detroit, MI
- [Loan Advisor (Honolulu)](https://feeny.ai/job/loan-advisor-honolulu-tomo-mortgage-honolulu-w7ba4yxp05w5) — Honolulu, HI
- [Loan Advisor (St. Louis)](https://feeny.ai/job/loan-advisor-st-louis-tomo-mortgage-st-louis-7c99fhz37v2g) — St. Louis, MO