---
title: 'Mortgage Loan Originator at First Entertainment Credit Union'
canonical: 'https://feeny.ai/job/mortgage-loan-originator-first-entertainment-credit-union-hollywood-5rmatv1gcghc'
type: 'job'
last_seen: '2026-10-29'
---

# Mortgage Loan Originator at First Entertainment Credit Union

- **Company:** First Entertainment Credit Union
- **Location:** Hollywood, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-03
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.lever.co/firstent/95797d0b-351f-44d3-bd47-d48980843ea6

## Job description

First Entertainment Credit Union is seeking a motivated, service-oriented, and licensed Mortgage Loan Originator to join our Real Estate Lending team. This is an entry-level sales lending role requiring someone who excels in lead conversion, member engagement, and pipeline management particularly with home equity loans and lines of credit. This role is internally focused, with the majority of loan volume originating from internal referral channels such as branches, call centers, and community engagement events. You will be responsible for converting inquiries into funded loans, providing members with guidance on how to responsibly access and leverage the equity in their homes. While the focus is 90% home equity, the Mortgage Originator (Home Equity) may also originate first mortgage loans (10%) and should be comfortable navigating both product sets. Reporting to the Associate Manager, Mortgage Loan Origination, this is a hybrid based in our Hollywood, CA office. This is a base + commission role with an estimated base hourly pay of $18~$21 in CA.

## Responsibilities

Proactively follow up on warm leads, referrals, and member inquiries with urgency and professionalism. Educate members on home equity and first trust deed mortgage options, including loan terms, documentation requirements and lending process, recommending solutions aligned with their financial needs to meet or exceed monthly funding targets for home equity originations. Maintain high conversion rates through consistent outreach, timely communication, and needs-based recommendations. Build trust and rapport by demonstrating empathy, transparency, and excellent service. Submit complete and accurate loan applications into the Loan Origination System (Encompass and Opening Act). Coordinate with processors, underwriters, and funders to ensure efficient loan process. Monitor loan status closely and proactively resolve issues that could delay closing. Provide clear and consistent updates to stakeholders and high-touch services from end to end. Ensure compliance with applicable mortgage regulations (RESPA, Reg Z, TRID, etc.) and internal policies. Maintain strong knowledge of current mortgage guidelines, investor policies, and First Entertainment Credit Union’s products. Participate in educational seminars, webinars, and community-facing events to promote lending services and generate new business. At First Entertainment, your role, and every role, is essential to fulfilling our Mission, “We build lifelong relationships with the people of the entertainment and creative industries based on a deep understanding of how they live and work,” and living our Core Values: Members First, Ownership, Integrity, Innovation, Inclusivity, and One Team. We expect all teammates to uphold these principles in everything they do.

## Qualifications

Bachelor’s degree preferred, high school diploma or equivalent required. Minimum three (3) years of recent experience in mortgage lending with member first focus. Proven track record of consistently meeting or exceeding mortgage production goals. Active NMLS license in good standing, and compliant with S.A.F.E. Act and Regulation Z requirements. Strong working knowledge of residential loan products, underwriting guidelines, and compliance regulations. Proficiency with loan origination systems (LOS), preferably Encompass 360. Excellent verbal and written communication skills with the ability to explain complex financial concepts clearly and effectively. Strong networking skills and comfort presenting to small and large groups. High level of integrity and ability to build trust quickly with clients and partners.

## About First Entertainment Credit Union

## Company Overview
- **One-liner**: First Entertainment Credit Union is a not-for-profit financial cooperative dedicated to serving the creators and workers of the entertainment industry with personalized banking, lending, and financial services.
- **Entity Type**: Private (member-owned cooperative / credit union)
- **Headquarters**: Hollywood, California, USA
- **Founded**: 1967
- **Founders**: Not publicly available (founded as a credit union for entertainment industry professionals)

## Core Business
- **Primary industry**: Financial services / Credit union (consumer banking and lending)
- **Target customers**: B2C – individuals and families working in the entertainment industry (behind the scenes or in front of the camera), including union members, studio employees, and independent creators.
- **Mission or purpose**: To be the financial partner for the creators of entertainment and those who support them, helping members achieve financial stability and success while pursuing their dreams.

## Products & Services
- **Digital Banking Platform**: Online and mobile banking with 24/7 access, including account management, bill pay, and mobile check deposit.
- **Lending Products**: 
  - **Union Dues Loans** (as low as 8.11% APR) – designed to help members pay union dues.
  - **Home Equity Loans** (as low as 7.25% APR).
  - **Platinum Visa® Credit Card** (as low as 12.74% APR).
  - **Auto Loans, Personal Loans, and Mortgage Loans**.
- **Savings & Deposit Products**: 
  - **Term Certificates** (up to 3.85% APY).
  - **Checking & Savings Accounts**.
- **Specialty Services**: Skip-A-Pay, studio lot branches (Warner Bros., Sony, Paramount), and financial education resources.

## Market Standing
- **Valuation/Market Cap**: Not applicable (credit union; not publicly traded). Assets: **$2 billion** as of June 2026.
- **Key Metric**: Total Funding – Not applicable (member deposits). Membership: **~90,000 members**.
- **Notable Investors/Partners**: Member-owned; no external investors. Strategic partnerships with major studios (Warner Bros., Sony, Paramount) for on-site branches.
- **Growth Signals**: 
  - Fourth consecutive year of Great Place to Work® certification (2026).
  - Named one of the top 10 Credit Unions in California by Forbes.
  - Assets grew to $2 billion from $2.1 billion reported earlier (consistent scale).
  - Continues to expand digital services and hybrid work model.

## Competitive Advantages
- **Niche focus**: Exclusive dedication to the entertainment industry gives deep understanding of members’ unique financial needs (e.g., irregular income, union dues, project-based work).
- **Studio lot branches**: Physical presence on major studio lots (Warner Bros., Sony, Paramount) provides unparalleled convenience for industry professionals.
- **Not-for-profit structure**: Member-owned cooperative, meaning profits are returned to members through lower loan rates, higher savings rates, and lower fees.
- **Employee culture**: High employee satisfaction (Great Place to Work certified), strong diversity (57% women, 75% historically underrepresented racial/ethnic groups), and robust benefits.

## Strategic Focus
- **Current priorities**: 
  - Enhancing digital banking capabilities to serve a growing remote/hybrid workforce.
  - Deepening engagement with the creator economy (freelancers, independent filmmakers).
  - Expanding membership beyond traditional studio employees to include all entertainment professionals.
  - Continuing investment in employee development, wellness, and inclusive workplace culture.

## Why Work Here
- **Culture**: Certified Great Place to Work® for four consecutive years. Emphasis on "Your Story Matters" – employees feel valued and empowered. Strong diversity council and inclusive practices.
- **Work model**: Hybrid – eligible positions work on-site 2 days a week (e.g., Hollywood, CA). Some roles may be remote-friendly (Arizona, Texas, Georgia).
- **Benefits**: 
  - Medical, Dental, Vision, FSAs, Life/AD&D, Gym Reimbursement, EAP.
  - 401(k) with employer matching and profit-sharing.
  - Minimum 4 weeks paid vacation in first year, plus sick days, holidays, and volunteer time off.
  - Tuition reimbursement up to $5,250/year.
  - Teammate referral bonus up to $5,000.
  - Studio tour and industry event access.
- **Engineering/tech culture**: Not heavily tech-focused, but information security and fraud prevention roles exist. No use of AI in hiring – all decisions made by humans.

## Sources
1. [firstent.org - Careers](https://www.firstent.org/careers/)
2. [firstent.org - Homepage](https://www.firstent.org/)
3. [firstent.org - Great Place to Work Press Release](https://www.firstent.org/blog/pressrelease/first-entertainment-credit-union-earns-great-place-to-work-certification-for-fourth-consecutive-year/)
4. [builtin.com - First Entertainment Credit Union](https://builtin.com/company/first-entertainment-credit-union)
5. [jobs.lever.co/firstent](https://jobs.lever.co/firstent)

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