--- title: 'Mortgage Specialist at Pine' canonical: 'https://feeny.ai/job/mortgage-specialist-pine-canada-ewqw55xf4pj4' type: 'job' last_seen: '2026-09-07' --- # Mortgage Specialist at Pine - **Company:** Pine - **Location:** Canada - **Posted:** 2025-11-27 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/pine/jobs/5013740008 ## Job description ## About Pine At Pine, we’re revolutionizing home financing by transforming a traditionally complex and outdated process into a streamlined, efficient experience for Canadians. Through innovative technology and a team of talented, compassionate professionals, we’re making the mortgage journey simpler, faster, and better. Our culture thrives on collaboration, ownership, and pride in our work. We’re a high-energy team that values creativity, commitment, and the power of shared ideas. Backed by North America’s leading venture capital firms, we’re on a mission to make a significant impact on the Canadian mortgage market. ## About the Role Pine is hiring a Mortgage Advisor to help in facilitating a smooth and quick homebuying experience. You'll be getting in on the ground level and playing a critical role in shaping our internal processes and customer experience. You will interact and oversee the flow of applicants through all stages of the mortgage process. We are looking for a mortgage advisor who not only understands the procedures and various available mortgage products, but is also passionate about creating amazing borrower experiences. ## What You’ll Be Doing - Manage customer deal flow, while ensuring prioritization of files in progress. - Act as a liaison between underwriter, lender and clients. - Work with Operations Manager to develop strategies for increasing conversion and building efficient processes to maximize volume. - Work directly with customer to build rapport and to help them in determining the right product for their needs based on your professional discretion, - Ensure all required documentation is procured and reviewed prior to underwriter submission. ## Who You Are - A licensed mortgage professional with 2+ years of experience in the industry - Licensed as a mortgage agent or broker in multiple provinces (highly desirable) - Proven experience managing a large and diverse client portfolio - Customer-obsessed with a passion for delivering exceptional homebuying experiences - Eager to learn, adapt, and challenge the status quo to improve existing processes Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table. If you need any accommodations, please inform Human Resources upon initial connection. ## About Pine ## Company Overview - **One-liner**: Pine is a digital-first mortgage lender that simplifies home financing for Canadians with a fast, transparent, and low-rate online experience. - **Entity Type**: Private (Series undisclosed) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2021 - **Founders**: Justin Herlick (CEO) and Jonathan Shih (CTO) ## Core Business - **Primary industry**: Financial Services (Mortgage Lending / Fintech) - **Target customers**: B2C – Canadian homebuyers, homeowners seeking refinancing or renewals - **Mission or purpose statement**: “Support Canadians through every step of home ownership” – removing complexity and putting clients first. ## Products & Services - **Pine Mortgage Platform**: A fully online mortgage application and approval process, offering competitive rates with zero hidden fees. Includes tools for refinancing, renewals, and pre-approvals. - **Pine AI**: An AI-powered assistant that guides borrowers from application to closing, streamlining the experience and reducing paperwork. - **Homes Discovery Platform**: A home search tool that helps Canadians find listings and compare options (integrated into the Pine ecosystem). ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total funding not disclosed; however, Pine has funded **over $2 billion in mortgages** and served **100,000+ clients** as of 2024. - **Notable Investors/Partners**: Not publicly disclosed (company states “Backed by” on its website but does not name specific investors in available material). - **Growth Signals**: - Headcount grew **40.4% year-over-year** (73 employees, with monthly growth of +4.3%). - Acquired Properly, Canada’s leading real estate innovator, in October 2023. - Named to **LinkedIn’s 2024 Top Startups List in Canada**. - CEO Justin Herlick recognized in **Forbes 30 Under 30**. - Rated **4.8/5** from 500+ reviews. ## Competitive Advantages - **Digital-first, human touch**: Fully online application with live mortgage advisors available, combining speed with personalized guidance. - **Lowest rate guarantee**: Promises competitive rates and zero hidden fees, backed by transparent pricing. - **Pine AI**: Proprietary AI that automates and simplifies the mortgage journey, reducing friction for borrowers. - **End-to-end ecosystem**: Integration of mortgage, refinancing, home search, and post-purchase support (via Properly acquisition). ## Strategic Focus - **Expanding homeownership support**: Following the acquisition of Properly, Pine aims to support Canadians throughout the entire homeownership lifecycle, not just the mortgage origination. - **Technology-driven growth**: Continued investment in AI and automation to make the process faster and more accessible. - **Scaling the team**: Actively hiring for roles in engineering, mortgage advising, and business development to support rapid growth. ## Why Work Here - **Culture**: Described as fun, friendly, and highly driven – with team outings, impromptu product release dance parties, and a “work hard, play harder” ethos. - **Work model**: Hybrid – “Work from home or office anytime” with a physical office in Toronto. - **Perks**: Full health and dental coverage, unlimited vacation, snacks, team lunches, and a focus on work-life balance. - **Engineering environment**: A small but growing team of engineers working with modern tech (React, Kotlin, Python, Figma) reporting directly to the CTO. Opportunity to shape internal processes from the ground floor. - **Growth opportunity**: Joining a fast-growing startup that has already gained significant traction and recognition, offering the chance to have a high impact. ## Sources 1. [pine.ca/careers](https://www.pine.ca/careers) 2. [pine.ca/about-us](https://www.pine.ca/about-us) 3. [pine.ca/](https://www.pine.ca/) 4. [linkedin.com/company/pine-financial](https://ca.linkedin.com/company/pine-financial) 5. [builtin.com/company/pine](https://builtin.com/company/pine) ## Other roles at Pine - [Licensed Real Estate Agent (Calgary)](https://feeny.ai/job/licensed-real-estate-agent-calgary-pine-calgary-ycv9whnfxds0) — Calgary, Canada - [Licensed Real Estate Agent](https://feeny.ai/job/licensed-real-estate-agent-pine-toronto-w62wk6vzg4vn) — Toronto, Canada - [Software Engineer](https://feeny.ai/job/software-engineer-pine-toronto-cq4yp157qwae) — Toronto, Canada