--- title: 'MRO Business Development Manager - Austin, TX at Fictiv' canonical: 'https://feeny.ai/job/mro-business-development-manager-austin-tx-fictiv-austin-q5hpkhnv2sky' type: 'job' last_seen: '2026-10-30' --- # MRO Business Development Manager - Austin, TX at Fictiv - **Company:** Fictiv - **Location:** Austin, TX - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-30 - **Apply:** https://job-boards.greenhouse.io/fictiv/jobs/8897069002 ## Job description ## About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. Impact In This Role The MRO Business Development Manager is responsible for identifying, developing, and expanding maintenance, repair, and operations (MRO) opportunities across targeted accounts, with a focus on industrial manufacturing and automation customers. This role drives growth of MISUMI Americas Factory Automation product offerings by building strong relationships with key stakeholders, understanding site-level maintenance needs, and delivering a high level of customer support. The manager partners closely with internal teams to develop account strategies, support demand forecasting, and help introduce new products, services, and solutions that improve uptime and standardize procurement for customers. This role directly grows revenue and share of wallet within key manufacturing accounts, with a strong focus on working closely with the Spares team. The position partners with customer maintenance, engineering, and procurement teams to identify opportunities involving mechanical components and automation applications. An engineering background is a plus for building technical credibility, understanding customer requirements, diagnosing reliability and uptime challenges, and recommending the right MISUMI Americas solutions. ## What You’ll Be Doing - Develop and maintain relationships with maintenance, operations, procurement, and engineering teams across assigned accounts - Identify and grow opportunities by understanding site-level maintenance needs, spend, and reliability challenges - Apply engineering and technical knowledge to evaluate customer applications, review component requirements and specifications, and recommend the right solutions - Promote MISUMI Americas Factory Automation solutions to improve uptime, reduce total cost, and increase overall share - Provide customer feedback to internal teams to support MRO product, service, and inventory program development - Create and deliver presentations, proposals, and account plans for customer stakeholders and internal leadership - Apply consultative selling strategies to expand MRO revenue - Support sales forecasting, pipeline management, and KPI tracking - Lead negotiations and manage implementation of programs and agreements - Collaborate cross-functionally to support account execution and ongoing customer needs - Support on-site account development and relationship building - All employees are expected to maintain and contribute to the QMS Desired Traits Required: - 1–3 years of experience in MRO, industrial sales, business development, or application engineering within a manufacturing or industrial environment - Technical aptitude to understand mechanical components, automation equipment, and engineering drawings or specifications, and to discuss them credibly with maintenance and engineering teams - Strong consultative selling and problem-solving skills, with the ability to identify maintenance, reliability, and operational improvement opportunities - Excellent interpersonal, negotiation, and relationship-management skills across maintenance, operations, procurement, and leadership teams - Results-driven mindset with demonstrated success growing accounts, expanding share of wallet, and developing long-term customer programs - Strong verbal and written communication skills, including the ability to present value-based solutions and business cases - Proficiency with CRM systems and Microsoft Office tools, including Excel and PowerPoint - Self-motivated, accountable, and able to work independently while collaborating cross-functionally - Ability and willingness to travel (minimum of 30%) Preferred: - Bachelor's degree in Mechanical, Industrial, Manufacturing, Electrical, or a related engineering discipline, or equivalent technical experience - Working knowledge of industrial products, supply-chain processes, and inventory or vending solutions - Prior experience as an application, sales, maintenance/reliability, or manufacturing engineer - Familiarity with CAD tools (e.g., SolidWorks) or configurable mechanical component catalogs Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Onsite visit to manufacturing plants and warehouses, which may involve walking and standing for extended periods and exposure to noise, temperature changes, and operating equipment - Ability to follow customer site safety rules and wear required personal protective equipment (PPE), such as safety glasses, hearing protection, and safety footwear - Ability to travel by car and air to customer sites within the assigned territory - Office or remote work that involves extended periods of computer and phone use Salary Range: $120,000 per year OTE, based upon experience (base plus uncapped commission) Interested in learning more?  We look forward to hearing from you soon. We’re actively seeking teammates who: - Bring diverse perspectives and experience to our culture and company. - Excel at being part of a strong, empathetic team. - Thrive in an environment emphasizing respect, honesty, collaboration, and growth. - Have an ‘always learning’ mindset that celebrates learning, not just wins. - Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans. ## About Fictiv ## Company Overview - **One-liner**: Fictiv provides a digital operating system for custom manufacturing, connecting product creators with a global network of vetted manufacturers to source custom mechanical parts quickly and efficiently. - **Entity Type**: Private (Series E, last funding round May 2022) - **Headquarters**: San Francisco, California, United States, with additional offices in Guangzhou, China; Phoenix, Arizona; Pune, India; and Bengaluru, India - **Founded**: 2013 - **Founders**: Dave Evans and Nathan Evans ## Core Business - **Primary industry**: Custom manufacturing / Digital supply chain services - **Target customers**: B2B, serving early-stage startups to Fortune 500 enterprises across industries such as automotive, medical devices, robotics, and consumer electronics - **Mission / Purpose**: “To enable product creators to innovate” by building the world’s operating system for custom manufacturing – making it possible to build hardware at the speed of software. ## Products & Services - **Digital Manufacturing Platform**: An integrated online system for quoting, design for manufacturability (DFM) feedback, order management, and real-time tracking. Supports 3D printing, CNC machining, injection molding, and urethane casting, with lead times as fast as 1–2 days. - **Global Manufacturing Network**: A managed network of manufacturing partners across the U.S., Mexico, India, China, and Japan, offering supply chain resilience and regional sourcing flexibility. - **Technical Program Management**: Hands-on support from Fictiv engineers and program managers to guide customers from prototype through full-scale production. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding raised – $200M (as of Series E in May 2022) - **Notable Investors/Partners**: Includes Honeywell, Intel, Bill Gates (via Gates Frontier), and other institutional investors [fictiv.com](https://www.fictiv.com/about-us) - **Growth Signals**: - Over 35 million parts manufactured to date [fictiv.com](https://www.fictiv.com/) - Served more than 5,000 companies - Expanded to four global Centers of Excellence (U.S., Mexico, India, China) to reduce supply chain risk - Active hiring across engineering, sales, and operations (51 active jobs on Greenhouse as of mid-2026) ## Competitive Advantages - **Digital-first OS for manufacturing**: Combines an automated quoting and DFM engine with a vetted global network, reducing the typical friction of custom part sourcing. - **Speed and traceability**: Parts delivered in as fast as 24 hours, with full traceability and trackability at every step. - **Global, multi-region supply chain**: Customers can choose supply regions (U.S., Mexico, India, China, Japan) to mitigate geopolitical and logistics risk. - **Enterprise-grade quality management**: Integrated quality control and program management support, appealing to Fortune 500-level production requirements. ## Strategic Focus - **Scaling global manufacturing hubs**: Expanding in-region Centers of Excellence to offer faster, lower-risk production close to customers. - **AI and automation**: Using artificial intelligence to accelerate quoting, DFM feedback, and supply chain decisions (including in employment decisions for internal operations). - **Deepening enterprise relationships**: Targeting large OEMs and regulated industries (medical, aerospace, automotive) with compliance and traceability features. - **Platform ecosystem**: Enhancing the digital platform with new materials, finishes, and real-time analytics to further reduce time-to-market for hardware innovators. ## Why Work Here - **Culture & values**: Emphasizes a “Service Mentality” (value #2), collaboration, diversity, and autonomy. Described as a passionate team across multiple global offices. - **Work policy**: Remote-friendly environment with systems to keep distributed teams connected. Offices in San Francisco, Guangzhou, Phoenix, Pune, and Bengaluru. - **Perks and benefits**: - Monthly virtual work stipend - Wellness perks - Paid volunteer days - Learning and development stipend (Udemy Business courses, continued education stipends) - Leadership coaching for high performers - Paid parental leave - Equity options - **Engineering culture**: Access to modern tools (Salesforce, data engineering, integrations) and direct exposure to executive leadership; strong focus on career growth and autonomy. ## Sources 1. [Fictiv Careers Page](https://www.fictiv.com/careers) 2. [Fictiv Main Website](https://www.fictiv.com/) 3. [Fictiv About Us Page](https://www.fictiv.com/about-us) 4. [Crunchbase – Fictiv](https://www.crunchbase.com/organization/fictiv) 5. 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