---
title: 'Netcracker Senior Application Specialist at Telesat'
canonical: 'https://feeny.ai/job/netcracker-senior-application-specialist-telesat-ottawa-canada-or-bethesda-f3qhybs8j2ba'
type: 'job'
last_seen: '2026-09-11'
---

# Netcracker Senior Application Specialist at Telesat

- **Company:** Telesat
- **Location:** Ottawa Canada OR Bethesda, United States
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-03-27
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/telesat/0b4eef5a-4e1c-497f-be22-e273fd504de3

## Job description

Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators. Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com

The Netcracker Application Specialist is responsible for the administration, configuration, and support of the Netcracker OSS/BSS suite, ensuring seamless integration with business processes and delivering continuous improvements in system performance, availability, and functionality. This role serves as a key liaison between technical teams, business users, and external vendors to ensure optimal use and evolution of the Netcracker platform in line with organizational goals.

## Key Responsibilities

- Configure, customize, and support Netcracker OSS/BSS modules including Order Management, Inventory Management, Service Fulfillment, and Billing.
- Monitor application health and performance; identify, diagnose, and resolve application-related issues promptly.
- Collaborate with business and IT stakeholders to gather requirements and translate them into technical specifications.
- Participate in system upgrades, patch management, and release deployments, ensuring minimal disruption to operations.
- Support system integration efforts between Netcracker and other enterprise systems (e.g., CRM, ERP, network management tools).
- Analyze and optimize application workflows to improve user experience and operational efficiency.
- Provide Level 2/3 support for incidents and service requests related to the Netcracker platform.
- Work closely with Netcracker vendor support for issue resolution and change requests.
- Develop and maintain technical documentation, standard operating procedures, and user guides.
- Assist in user training and onboarding related to Netcracker systems and tools.

## Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field.
- 3–5 years of hands-on experience supporting or implementing Netcracker OSS/BSS applications.
- Solid understanding of telecom business processes (order to cash, service provisioning, customer lifecycle management).
- Experience with relational databases (Oracle, PostgreSQL), UNIX/Linux environments, and shell scripting.
- Familiarity with integration technologies such as SOAP/REST APIs, XML, and middleware platforms.
- Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Knowledge of ITIL practices and experience using ITSM tools (e.g., ServiceNow, Remedy).
- Experience with network inventory and resource modeling within Netcracker.
- Understanding of DevOps practices and tools (e.g., Jenkins, Git, Ansible) is a plus.
- Excellent communication and collaboration skills across technical and non-technical teams.

## #LI-LG1

At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.  We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.

## About Telesat

## Company Overview
- **One-liner**: Telesat is a leading global satellite operator that designs, builds, and operates advanced satellite networks to deliver critical connectivity solutions for enterprise, government, telecom, maritime, and aeronautical customers.
- **Entity Type**: Public (Nasdaq and TSX: TSAT)
- **Headquarters**: Ottawa, Ontario, Canada (with offices in Bethesda, US, and other global locations)
- **Founded**: 1969 (often described as a "54-year-old start-up")
- **Founders**: Not publicly available (established as a Canadian crown corporation originally)

## Core Business
- **Primary industry/industries**: Satellite Communications, Telecommunications, Space Infrastructure
- **Target customers**: B2B, Enterprise, Government, Telecom operators, Maritime, Aeronautical, and Broadband service providers
- **Mission or purpose statement**: Deliver critical satellite connectivity solutions that tackle today’s most complex communications challenges, connecting the unconnected and expanding the reach of transformational technologies.

## Products & Services
- **Geostationary (GEO) Satellite Fleet**: A state-of-the-art global fleet of geostationary satellites providing reliable, high-capacity connectivity for broadcast, broadband, and enterprise customers. This is the legacy business generating current revenue.
- **Telesat Lightspeed™ (LEO Network)**: A revolutionary Low Earth Orbit satellite network optimized for enterprise and government customers. Designed to provide ubiquitous, affordable, high-capacity links with fibre-like speeds for telecom, government, maritime, and aeronautical applications. This is the company's primary growth initiative.
- **Technical Consultation & Support Services**: Industry-leading technical expertise and consulting services provided to satellite operators, insurers, and other industry stakeholders globally.

## Market Standing
- **Valuation/Market Cap**: $655.4 million market cap (as of recent data)
- **Key Metric**: Annual Revenue of CAD $418M (LTM) / GEO Revenue guidance for 2026: C$300M-C$320M
- **Notable Investors/Partners**: Publicly traded company; specific institutional investors not listed in search results. Key partners include telecom, government, and enterprise customers globally.
- **Growth Signals**:
    - Developing Lightspeed, a next-gen LEO network with 156+ enterprise-class satellites, fully funded for global service (US$3.8B).
    - GEO backlog of C$800M and LEO backlog of C$1.1B (Q1 2026).
    - Headcount growth of +14.6% YoY (+133 people), now employing 575 people.
    - Identified 4,500+ enterprise and government accounts globally for Lightspeed go-to-market.
    - IPO in 2021.

## Competitive Advantages
- **50+ Years of Heritage**: A "54-year-old start-up" with decades of industry-leading engineering excellence and reliability, combined with a disruptive, innovative culture.
- **Dual-Architecture Strategy**: Operates both a mature, cash-flowing GEO fleet and a next-gen LEO network (Lightspeed), providing stability and a future growth engine.
- **Enterprise & Government Focus**: Lightspeed is specifically designed for the high-reliability, mission-critical needs of enterprise and government customers (a $320B addressable market), differentiating it from consumer-focused LEO constellations.
- **Established Customer Relationships**: Long-standing, collaborative partnerships with customers globally, providing deep market knowledge and a strong sales channel.

## Strategic Focus
- **Lightspeed Deployment**: The primary strategic priority is the launch and operationalization of the Telesat Lightspeed LEO network, targeting global service.
- **Revenue Transition**: Managing the transition from legacy GEO broadcast/broadband revenue to high-growth LEO enterprise and government revenue.
- **Market Expansion**: Leveraging the Lightspeed network to capture a share of the $650B LEO addressable market, with a specific focus on telecom, government, maritime, and aeronautical verticals.
- **Talent Acquisition**: Actively hiring brilliant, inspired people to bring the Lightspeed network to life and continue innovating.

## Why Work Here
- **Culture**: Described as collaborative, customer-centric, and innovative. The company values openness, honesty, and integrity. It celebrates diversity and supports community involvement through volunteerism and STEM initiatives.
- **Work Environment**: Collaborative office spaces designed to foster teamwork and creativity. Remote options are available for some roles (e.g., Account Executive, Government Business Development Northern Europe is listed as remote).
- **Notable Perks & Benefits**:
    - Highly competitive salaries with performance-based compensation and annual bonuses.
    - Comprehensive medical, dental, vision, disability, and life insurance.
    - Parental and family leave benefits.
    - Generous paid time off, holidays, and flex days.
    - Retirement and pension plans with company matching.
    - Employee discount programs, social outings, and team-building events.
- **Engineering Culture**: A strong legacy of engineering excellence. Employees work on one of the most ambitious communications challenges in history (Lightspeed). Co-op and internship programs are available for early career talent to learn from industry experts.

## Sources
1. [Telesat.com - Careers](https://www.telesat.com/careers/)
2. [Telesat.com - About Us](https://www.telesat.com/about-us/)
3. [LinkedIn - Telesat](https://linkedin.com/company/telesat.com)
4. [Telesat.com - Jobs](https://www.telesat.com/careers/jobs/)
5. [Telesat.com - Investor Presentation (May 2026)](https://www.telesat.com/wp-content/uploads/2026/05/Investor-Presentation-May-2026-1.pdf)

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