--- title: 'Network Engineer at InterSystems' canonical: 'https://feeny.ai/job/network-engineer-intersystems-dubai-tfd7xa9p7pts' type: 'job' last_seen: '2026-10-18' --- # Network Engineer at InterSystems - **Company:** InterSystems - **Location:** Dubai, United Arab Emirates - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/intersystems/jobs/8006717003 ## Job description To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally. ## Responsibilities - Provide expert-level support for the network infrastructure that underpins our data center based services. - Ensure that network service levels are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified. - Ensure that network and related activities are completed within agreed timelines and/or in line with agreed schedules. - Work with technical architects, project managers and other stakeholders to identify, assess, select and present appropriate network solutions for their needs. - Build and deploy agreed solutions within specified timelines. - Develop, implement and test disaster recovery and/or network fail-over plans as required. - Maintain operational acceptance criteria for network solutions to be supported by the hosting team, and work with the appropriate delivery teams to ensure that these are met before transition into production. - Ensure that network and associated service components under management are monitored 24x7 for availability, capacity and performance. - Monitor and report on network capacity across all network elements, and pro-actively identify and address potential issues in a timely manner. - Ensure that agreed network and access processes are followed and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools. - Ensure ongoing compliance with network and related security policies - Ensure that network and related solutions are documented, including network diagrams, “as-built” configurations, IP address data, and support procedures e.g. “how to fail-over a connection”, etc. - Maintain good relationships with other team members, other teams, customers and suppliers in order to maximize team working and collaboration. - Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements.   In particular, focus on service automation opportunities in line with the wider hosted services strategy and available tools; continue to optimize performance, efficiency and utilization. - Provide consultation to customers and stakeholders on in-life customer solutions. - Provide 24x7 support as part of the wider hosting operations team. Required experience & qualifications - Minimum of CCNP with routing and switching or security certification - Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco and F5 networking equipment in a datacentre environment, specifically Cisco Nexus switches, Cisco ASA firewalls, F5 LTM and DNS load balancers. - Strong network design and management skills and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs. - Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. - Practical experience with the majority of: - Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching - Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging - Cisco ASA, IPS, ASAv, Multi-context, , IPSEC VPN, Anyconnect SSL VPN, NAT, ACLs - F5 LTM, route domains, partitions, pools, nodes, irules, GTM – DNS Management, GLB Desirable skills: - Good client and relationship management ability with excellent oral and written communication and presentation skills - Able to demonstrate flexibility, motivation as well as excellent problem solving and team working - Knowledge of service monitoring and alerting (Nagios, Cacti preferred). - Knowledge of configuration management (Puppet preferred). - Ability to manage 3rd party vendors e.g. F5, Cisco ## About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit [InterSystems.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90). AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the [InterSystems Responsible AI Guidelines](https://www.intersystems.com/ai-use-guidelines/). AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process. ## About InterSystems ## Company Overview - **One-liner**: InterSystems provides high-performance data platforms and integration engines for mission-critical applications in healthcare, financial services, and logistics. - **Entity Type**: Private (bootstrapped; no external funding rounds disclosed) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: 1978 (implied by “45 years” of operation as of 2023) - **Founders**: Not publicly available (CEO is Phillip “Terry” Ragon, but founder names are not listed on the company’s official pages) ## Core Business - **Primary industries**: Healthcare, financial services, supply chain & logistics, manufacturing - **Target customers**: B2B, large enterprises, government agencies, healthcare providers and payers - **Mission or purpose**: “Better data, better decisions, better outcomes” — enabling organizations to make data clean, accessible, and ready for action. ## Products & Services - **InterSystems IRIS**: A cloud-first data platform that combines operational, analytics, and machine learning capabilities into a single, scalable system. Designed for interoperability, reliability, intuitiveness, and scalability (the “IRIS” principle). - **HealthShare**: A health informatics platform that enables interoperability and data exchange across healthcare systems, electronic medical records (EMR), and population health management. - **TrakCare**: An acute care EMR system used by hospitals and health systems. - **InterSystems Integration Engine**: A rapid integration engine that connects disparate applications and data sources in real time. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Over 100,000 customers globally; software in use in more than 80 countries. - **Notable Investors/Partners**: No external investors (privately held). Partners include major healthcare and financial institutions. Recognized by Gartner Peer Insights as a “Customers’ Choice” for Operational Database Management Systems. - **Growth Signals**: 37 global office locations; continuous expansion into cloud and AI/ML capabilities; top rankings from KLAS for interoperability and EMR systems. ## Competitive Advantages - **Longevity & stability**: 45+ years of serving mission-critical industries without quarterly earnings pressure (privately held). - **Customer obsession**: Highest customer satisfaction ratings in operational database management (Gartner Peer Insights). - **Unified platform**: IRIS combines transactions, analytics, and AI in a single architecture, reducing complexity. - **Global support**: 24/7 Worldwide Response Center with support in over 80 countries. ## Strategic Focus - Accelerating cloud-first adoption of the IRIS platform. - Deepening AI/ML capabilities for real-time analytics and decision support. - Expanding healthcare interoperability (e.g., HealthShare) and acute care EMR (TrakCare) market share. - Strengthening presence in financial services and supply chain logistics. ## Why Work Here - **Culture**: Emphasis on quality, collaboration, and work-life balance. Open door policy, team-based strategic planning, and mentorship programs. - **Career development**: Structured Core Development Program (CDP) and Solutions Development Program (SDP) with accelerated onboarding, project rotations, and presentations to senior executives. - **Benefits**: Generous PTO (minimum 23 days/year), health/vision/dental insurance, mental health benefits, wellness programs (onsite gym), 401(k) with profit-sharing, tuition reimbursement, paid industry certifications, parental leave, adoption assistance, and flexible work schedules. - **Global reach**: Opportunities to work in 37 offices worldwide; diverse, inclusive environment (recognized as a Leader by Anita B’s 2023 Top Companies for Women Technologists). - **Impact**: Work on technology that directly affects healthcare outcomes, financial stability, and critical infrastructure. ## Sources 1. [intersystems.com/careers](https://www.intersystems.com/data-technology-company/careers/) 2. [intersystems.com/about-us](https://www.intersystems.com/about-us/) 3. [intersystems.com/](https://www.intersystems.com/) 4. [intersystems.com/data-technology-company](https://www.intersystems.com/data-technology-company/) ## Other roles at InterSystems - [Sales Enablement Manager](https://feeny.ai/job/sales-enablement-manager-intersystems-boston-mrrw0rmw8a0z) — Boston, MA - [Business Development Manager](https://feeny.ai/job/business-development-manager-intersystems-santiago-qpmwtaz7qpnj) — Santiago, Chile - [Technical Trainer](https://feeny.ai/job/technical-trainer-intersystems-boston-zb135jr6vqga) — Boston, MA - [Business Development Representative](https://feeny.ai/job/business-development-representative-intersystems-boston-5rtj5ycjtykb) — Boston, MA - [Product Specialist](https://feeny.ai/job/product-specialist-intersystems-edinburgh-nnxv2kyfxyas) — Edinburgh, United Kingdom / Windsor, Canada - [Application Specialist, Pharmacy Informatics](https://feeny.ai/job/application-specialist-pharmacy-informatics-intersystems-riyadh-16eeqv4hjqg8) — Riyadh, Saudi Arabia - [Technical Services Manager](https://feeny.ai/job/technical-services-manager-intersystems-windsor-v4m4eprccnec) — Windsor, Canada - [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-intersystems-boston-0szjfjp01hwb) — Boston, MA - [Marketing Graduate](https://feeny.ai/job/marketing-graduate-intersystems-dubai-h3dddmfwsk0c) — Dubai, United Arab Emirates - [Clinical Safety Specialist](https://feeny.ai/job/clinical-safety-specialist-intersystems-dubai-ts3wk03461nb) — Dubai, United Arab Emirates