--- title: 'Network Intelligence Advisor - US East at Kentik' canonical: 'https://feeny.ai/job/network-intelligence-advisor-us-east-kentik-united-states-xafb0xdbdph0' type: 'job' last_seen: '2026-09-11' --- # Network Intelligence Advisor - US East at Kentik - **Company:** Kentik - **Location:** United States - **Work type:** remote - **Posted:** 2026-07-17 - **Last confirmed live:** 2026-09-11 - **Apply:** https://www.kentik.com/careers/jobs/4716205005/?gh_jid=4716205005 ## Job description ## Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. ## What we do As a Network Intelligence Advisor, you will be a key technical lead within our Professional Services team, responsible for ensuring customers successfully leverage the Kentik solution to maximize value and transform their businesses. This is an individual contributor role focused on post-sales technical engagement and the delivery of professional services offerings after the initial customer onboarding is completed. An ideal candidate will have the ability to build genuine, lasting relationships with our technical counterparts within our existing customers. Kentik Network Intelligence Advisors are not just a point of contact; they strive to become a trusted technical friend and advisor – the person our customers can rely on to help navigate their most complex network challenges and strategic initiatives.  This role serves as a "technical architect" for our customers, helping them integrate Kentik into their unique environments, solve complex technical problems, and unlock advanced use cases. An ideal candidate will also bring a "do-whatever-it-takes" attitude to help customers derive maximum value from the Kentik platform. ## What you'll do - Lead and execute technical professional services projects, ensuring successful implementation of advanced features and integrations - Provide expert guidance on network observability, helping customers design and optimize their infrastructure using Kentik insights - Proactively dig into customer usage patterns and network data to uncover untapped opportunities to provide value. You will identify where the customer can gain more visibility and recommend specific features or workflows to help them achieve their goals - Help customers integrate Kentik with their own in-house tools, systems, and workflows, utilizing APIs and scripting where necessary - Conduct technical check-ins to maintain high success rates, share new features/roadmap, and identify new opportunities for customers to expand their use of the platform - Act as a champion for customer requirements, channeling detailed technical feedback and feature requests to the Product Management organization - Assist in identifying opportunities to expand technical documentation and collateral to help other customers succeed - Partner with Customer Success, Product, and Engineering teams to deliver results and ensure alignment with customer goals ## What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! - 5+ years of experience in a high-tech solutions engineering, professional services, or network engineering role - Must be located on the U.S. East Coast - Strong demonstrable understanding of network and application protocols, including Netflow, BGP, SNMP, DNS, TCP/IP, and HTTP, and their use for infrastructure design and operations - Proven experience managing Cisco/Juniper routers and Linux servers - Familiarity with network observability or monitoring suites (e.g., Kentik, Netscout Arbor, Splunk, Dynatrace, Catchpoint, etc.) - Exceptional verbal and written communication skills, with the ability to conduct deep technical conversations with staff-level engineers and architects - Understanding of DDoS attacks and basic mitigation methods. - Technical curiosity - you have a drive to constantly ask “how” or “why” and a relentless pursuit of new knowledge and best practices - Ability to travel up to 25% of the time to interact with customers at their offices or at industry events Nice to haves: - Experience with Python, Bash, Ansible, etc. for automation and tool integration - In-depth knowledge of one or more public cloud architectures (e.g., AWS, GCP, Azure) - Familiarity with technologies such as LibreNMS, Elastic, Grafana, and Prometheus - Database and/or SQL experience ## What we offer Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The base salary range for this position is: $144,000 - $168,000, with an expected overall targeted earnings (OTE) range of: $180,000 - $210,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to: - Experience with the skill sets required for success - Demonstrated competencies and potential - A geographic market-based approach Come work with us The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote ## About Kentik ## Company Overview - **One-liner**: Kentik is a network intelligence platform that provides observability, monitoring, and anomaly detection for modern infrastructure teams. - **Entity Type**: Private (venture-backed) - **Headquarters**: San Francisco, California, United States - **Founded**: 2014 (originally as CloudHelix, renamed to Kentik in 2015) - **Founders**: Avi Freedman, Ian Applegate, Ian Pye, Justin Biegel ## Core Business - **Primary industry**: Network observability, network monitoring, and cybersecurity (anomaly detection) - **Target customers**: Enterprise and SMB infrastructure teams, including NOC, DevOps, and security teams; heavily used by AI companies and large-scale network operators - **Mission or purpose statement**: “Make life awesome for people building and running the connected world.” ## Products & Services - **Kentik Network Intelligence Platform (SaaS)**: A cloud-based platform that ingests NetFlow, sFlow, IPFIX, and other network telemetry data to provide real-time visibility, performance monitoring, cost optimization, and security analytics across data center, cloud, and internet environments. - **Kentik AI**: An AI-powered assistant that helps quickly troubleshoot network issues, reduce mean time to resolution (MTTR), and automate root cause analysis. - **DDoS Detection & Mitigation**: Built-in anomaly detection for identifying and responding to distributed denial-of-service attacks. - **Peering & Traffic Cost Analysis**: Tools to optimize internet transit costs and peering arrangements. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Total funding amount not disclosed in the search results; however, the company is backed by notable venture firms (see below). - **Notable Investors/Partners**: Third Point Ventures, as well as individual investors such as Jamie Barnett (Managing Partner, Third Point Ventures) and Robert Schwartz. Partners include major cloud providers and enterprise tools (Slack integration, etc.). - **Growth Signals**: - “8 out of 10 of the world’s largest enterprise AI companies use Kentik.” - Claims 400% faster troubleshooting and $4M saved annually per case study. - Home to Doug Madory’s internet routing analysis practice (previously at Renesys/Dyn/Oracle) – a key talent acquisition. - Active hiring: 9 open positions on LinkedIn as of the search date. ## Competitive Advantages - **Purpose-built data engine**: Based on a clustered datastore modeled on Google’s Dremel, enabling high-scale, low-latency analysis of network telemetry. - **Deep expertise**: Founded by network operators who built parts of the global internet; employs leading internet routing analysts. - **Unified observability**: Covers data center, cloud, and internet-edge visibility in a single platform, reducing tool sprawl. - **AI-native**: Kentik AI integrated directly into the platform to accelerate troubleshooting. ## Strategic Focus - Expanding AI-powered automation and self-service troubleshooting for non-specialist teams (support, NOC, app teams). - Deepening integrations with cloud providers and IT service management tools. - Growing enterprise and AI infrastructure customer base. ## Why Work Here - **Culture**: Remote-first (work from where you are) with a strong emphasis on autonomy and making an impact. The company describes itself as “built by nerds/experts” and values bringing your “full self, quirks and all.” - **Remote/Hybrid Policy**: Fully remote environment; office in San Francisco but distributed team. - **Benefits** (from careers page): - 100% employer-paid health, dental, and vision for U.S. employees and dependents. - Employer-funded health reimbursement account and monthly wellness stipend. - Employer-paid short- and long-term disability, paid parental/family/medical leave. - Open PTO, quarterly wellness day, and all public holidays. - Home office reimbursement plus monthly phone/internet stipend. - 401(k) with charitable donation matching. - **Engineering Culture**: Focus on solving complex network problems at scale; use of modern tech stack (KDE storage, platform engineering). Recent job postings include Sr Staff Backend Engineer, Staff SRE, and Sr Product Manager. ## Sources 1. [kentik.com](https://www.kentik.com/) 2. [kentik.com/careers](https://www.kentik.com/careers/) 3. [kentik.com/company](https://www.kentik.com/company/) 4. [en.wikipedia.org](https://en.wikipedia.org/wiki/Kentik) 5. [linkedin.com/company/kentik](https://www.linkedin.com/company/kentik) ## Other roles at Kentik - [Network Intelligence Advisor - US West](https://feeny.ai/job/network-intelligence-advisor-us-west-kentik-united-states-9q7m4k1fznax) — United States - [Solutions Engineer, Service Provider - EMEA](https://feeny.ai/job/solutions-engineer-service-provider-emea-kentik-emea-wmfekj2pw8h3) — EMEA - [Solutions Engineer - Japan](https://feeny.ai/job/solutions-engineer-japan-kentik-japan-pmscbkjkxtrk) — Japan - [Solutions Engineer, Enterprise - US West](https://feeny.ai/job/solutions-engineer-enterprise-us-west-kentik-united-states-hd0mrc6cv28d) — United States - [Solutions Engineer, Enterprise - US East](https://feeny.ai/job/solutions-engineer-enterprise-us-east-kentik-united-states-0d1rdyp2n71a) — United States - [Customer Success Manager - US EST](https://feeny.ai/job/customer-success-manager-us-est-kentik-united-states-8b0d786x513e) — United States - [Sr Product Marketing Manager](https://feeny.ai/job/sr-product-marketing-manager-kentik-united-states-sgr7adz289z2) — United States - [Sr Staff Distributed Systems Engineer, Platform - Storage](https://feeny.ai/job/sr-staff-distributed-systems-engineer-platform-storage-kentik-united-states-j8z9ww383tcp) — United States - [Account Executive, Strategic - TOLA](https://feeny.ai/job/account-executive-strategic-tola-kentik-united-states-men07erwpapc) — United States