---
title: 'Network Operations Center (NOC) Operator at Lightning AI'
canonical: 'https://feeny.ai/job/network-operations-center-noc-operator-lightning-ai-fort-worth-5t1jqq8xktqs'
type: 'job'
last_seen: '2026-10-15'
---

# Network Operations Center (NOC) Operator at Lightning AI

- **Company:** Lightning AI
- **Location:** Fort Worth, TX / Lisle, IL / Quincy, WA
- **Compensation:** $75k–$85k
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/lightningai/jobs/8028129003

## Job description

## Who We Are

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

The Way We Work

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:

- Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
- Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.
- Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.
- Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.
- Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.
- Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.

## What We're Looking For

Lightning AI is seeking Network Operation Center (NOC) Operators to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This is an entry-level role focused on monitoring, alert triage, and escalation.

In this role, you will serve as the first line of response, ensuring that system alerts are acknowledged, validated, and routed to the appropriate teams. You will follow structured runbooks and workflows to support reliable operations across our infrastructure.

This is a excting opportunity to start a career in data center operations, networking, or infrastructure while gaining exposure to advanced AI systems and large-scale GPU infrastructure. In this role, you will:

- Learn the fundamentals of data center operations, networking, and system reliability
- Gain exposure to large-scale AI and HPC environments
- Assist with hands-on data center support activities under guidance

Potential growth paths include:

- Data Center Technician
- Network Operations Engineer
- Site Reliability Engineer (SRE)

This role is based onsite at one of our data center facilities in Lisle, IL; Fort Worth, TX; or Quincy, WA. Shift flexibility is required to support our 24/7 operations environment. We are not able to provide visa sponsorship for this position at this time.

## What You'll Do

Monitoring & Alert Response

- Monitor data center systems using dashboards and alerting tools
- Acknowledge and triage alerts across compute, network, and hardware systems
- Identify and filter out false positives using predefined guidelines

Triage & Escalation

- Follow structured runbooks to perform initial validation steps (e.g., running diagnostic scripts or checking system status)
- Escalate issues to the appropriate teams (hardware, network, SRE) based on clear escalation criteria
- Notify relevant stakeholders during active incidents

Ticketing & Coordination

- Create, update, and manage tickets with accurate and timely information
- Attach relevant logs, diagnostics, and observations to support faster resolution
- Track incidents to ensure proper ownership and handoff

Operational Awareness

- Identify recurring alerts or patterns and report them to improve monitoring and reliability
- Maintain awareness of ongoing incidents and system status during your shift

## What You'll Need

Required Qualifications

- Basic familiarity with computers, Linux systems, or IT environments (academic or personal experience is acceptable)
- Ability to follow structured procedures and runbooks with attention to detail
- Strong communication skills and ability to clearly document issues
- Ability to prioritize tasks and respond quickly in a fast-paced, 24/7 environment
- Willingness to learn and grow in a technical operations role

Ideal Experience

- Exposure to monitoring tools (Grafana, Datadog, etc.)
- Basic understanding of networking or server hardware concepts
- Interest in data centers, cloud infrastructure, or AI systems
- Strong sense of ownership and urgency, with the confidence to escalate issues to the appropriate teams or levels to ensure timely resolution

## Compensation

We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.

The anticipated annual base salary range for this role is: $75,000—$85,000 USD

## Benefits and Perks

We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success:

- Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
- Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
- Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
- Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
- Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
- Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
- Professional Development: Annual learning and development allowance to support your professional growth.
- Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
- Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
- Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
- In-Office Meals: Complimentary meals at our office hubs.

Benefits may vary by location, team, and role.

At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.

## About Lightning AI

## Company Overview
- **One-liner**: Lightning AI provides an end-to-end cloud platform for building, training, and deploying AI models and applications, combining developer-first software with large-scale GPU infrastructure.
- **Entity Type**: Private (Series unknown; merged with Voltage Park in January 2026)
- **Headquarters**: New York, New York, USA
- **Founded**: 2019
- **Founders**: Will Falcon (CEO)

## Core Business
- **Primary industry**: Cloud AI platform, AI infrastructure, AI developer tools
- **Target customers**: B2B (developers, startups, and large enterprises); also serves individual developers (B2C for open-source community)
- **Mission or purpose**: Empower anyone to build AI.

## Products & Services
- **[PyTorch Lightning]**: Open-source deep learning framework used by over 5 million developers; simplifies training and fine-tuning models.
- **[Lightning AI Cloud Platform]**: SaaS platform for end-to-end AI development – including GPU access, model training, deployment, inference, team management, and observability.
- **[GPU Infrastructure]**: Fleet of 35,000+ owned and operated H100, B200, and GB300 GPUs, available on-demand with burst capacity.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Recurring Revenue (ARR) grew from $18M to over $500M following the merger with Voltage Park (January 2026).
- **Notable Investors/Partners**: Backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
- **Growth Signals**: Completed merger with Voltage Park in January 2026, creating the first “AI cloud”; platform used by 400,000+ developers; 200 employees globally; offices in NYC, San Francisco, Seattle, and London.

## Competitive Advantages
- Only platform that bundles AI software with neocloud-priced GPU infrastructure in a single, unified experience – a category they created.
- Deep open-source roots (PyTorch Lightning) give them strong developer trust and community (5M+ users).
- Massive owned GPU fleet (35,000+ accelerators) with ability to burst across multiple clouds.
- “Software-first and infrastructure-native” approach reduces complexity for AI teams.

## Strategic Focus
- Continue to scale as the “first cloud built for AI,” eliminating the need for customers to stitch together separate tools or negotiate with dozens of GPU vendors.
- Expand GPU marketplace partnerships with major cloud providers and neoclouds.
- Grow enterprise adoption by offering enterprise-grade reliability and security without the overhead of hyperscaler complexity.

## Why Work Here
- **Culture**: Hybrid work model (2 days/week in-office); offices in NYC, SF, Seattle, London with flexible schedules.
- **Notable benefits**: Competitive compensation (RSUs), 401(k) matching, paid parental/family leave, four-week sabbatical after four years, two-week company-wide winter break, wellness benefits, professional development stipend, in-office meals, and home-office stipend for remote employees.
- **Engineering culture**: Emphasis on craftsmanship, simplicity, speed, and principled execution. Encourages contributions to open source. “Move fast with precision” – focus on completing one goal at a time.
- **Growth opportunity**: Own transformative projects in a fast-growing company (ARR jumped from $18M to $500M+). Global team of 200 with a strong mission.

## Sources
1. [lightning.ai/careers](https://lightning.ai/careers)
2. [job-boards.greenhouse.io/lightningai](https://job-boards.greenhouse.io/lightningai)
3. [businesswire.com](https://www.businesswire.com/news/home/20260121371691/en/Lightning-AI-and-Voltage-Park-Complete-Merger-to-Create-the-First-Cloud-Built-for-AI)
4. [linkedin.com/company/pytorch-lightning](https://www.linkedin.com/company/pytorch-lightning)
5. [builtinnyc.com/company/lightning-ai](https://www.builtinnyc.com/company/lightning-ai)

## Other roles at Lightning AI

- [Senior Product Manager, AI Infrastructure](https://feeny.ai/job/senior-product-manager-ai-infrastructure-lightning-ai-new-york-kcggd1em20j1) — New York, NY
- [VP of Strategic Finance](https://feeny.ai/job/vp-of-strategic-finance-lightning-ai-san-francisco-f6vazg7c76dx) — San Francisco, CA
- [Network Operations Center (NOC) Analyst](https://feeny.ai/job/network-operations-center-noc-analyst-lightning-ai-fort-worth-7sv7f6et08p7) — Fort Worth, TX / Lisle, IL / Quincy, WA
- [IT Asset Specialist](https://feeny.ai/job/it-asset-specialist-lightning-ai-puyallup-qmy5e799d2se) — Puyallup, WA
- [Senior Infrastructure Operations Engineer (EMEA)](https://feeny.ai/job/senior-infrastructure-operations-engineer-emea-lightning-ai-london-zmqm6j4p8aea) — London, United Kingdom
- [Customer Success Specialist](https://feeny.ai/job/customer-success-specialist-lightning-ai-new-york-3658ytbcjqc5) — New York, NY
- [Staff Developer Advocate](https://feeny.ai/job/staff-developer-advocate-lightning-ai-san-francisco-zatjkya3eyzk) — San Francisco, CA
- [Senior Product & Solution Marketing Manager](https://feeny.ai/job/senior-product-solution-marketing-manager-lightning-ai-san-francisco-27g5ktx32q7s) — San Francisco, CA
- [Head of Global Events & Field Marketing](https://feeny.ai/job/head-of-global-events-field-marketing-lightning-ai-san-francisco-abavbyhsqj81) — San Francisco, CA
- [Head of Growth Marketing](https://feeny.ai/job/head-of-growth-marketing-lightning-ai-san-francisco-r1hmcr2e54j7) — San Francisco, CA