--- title: 'Network Operations Lead at Qube Research & Technologies' canonical: 'https://feeny.ai/job/network-operations-lead-qube-research-technologies-hong-kong-t7pfe0qz46d9' type: 'job' last_seen: '2026-11-07' --- # Network Operations Lead at Qube Research & Technologies - **Company:** Qube Research & Technologies - **Location:** Hong Kong - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-07 - **Apply:** https://job-boards.greenhouse.io/quberesearchandtechnologies/jobs/8929647002 ## Job description Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. ## Your future role within QRT QRT is expanding its global Network Operations capability to provide first-class 24/7 operational support for critical global network infrastructure. The Regional Lead will manage and develop the Network Operations team within their region, ensuring stable, efficient, and timely support. The role will provide regional leadership, operational oversight, incident coordination, and continuous service improvement. The successful candidate will act as the primary regional escalation point for Network Operations, working closely with global infrastructure teams, SMEs, vendors, connectivity providers, and internal stakeholders. This is a hands-on leadership role suited to an experienced network operations professional who can combine technical depth with people management, process ownership, and a strong operational mindset. ## Responsibilities Regional Team Leadership - Lead, manage, and develop the regional Network Operations team. - Provide day-to-day management, giving technical and process guidance to engineers. - Ensure appropriate regional coverage, handover quality, rota management, and operational readiness. - Build a culture of ownership, accountability, collaboration, and continuous improvement. - Act as the regional escalation point for operational issues, people matters, and service risks. - Support hiring, onboarding, training and development of regional Network Operations engineers as the team expands. - Own regional vendor and connectivity-provider escalation processes, ensuring outages, RFOs, recurring issues and service-performance concerns are reviewed and driven to improvement. Global Collaboration - Work closely with the Global Network Operations Lead and peer Regional Lead to ensure consistent global standards. - Support follow-the-sun operational processes across APAC, EMEA, and other regions. - Represent regional Network Operations in meetings with Infrastructure, Engineering, Trading, Security, and other internal teams. - Ensure regional issues, risks, resourcing needs, and service improvements are clearly communicated to global leadership. Operational Oversight - Lead regional response for network incidents, ensuring timely escalation, coordination, and stakeholder communication. - Be accountable for the quality, timeliness and effectiveness of regional incident triage, escalation, resolution and prevention. - Support engineers during complex or high-priority incidents, coordinating with SMEs, vendors, and global teams as required - Manage operational BAU activities and out-of-hours network changes - Review service performance and identify opportunities to improve operational processes, tooling and provider performance - Maintain operational discipline around ticket quality, change controls, incident updates, and documentation. Reliability, Monitoring and Automation - Drive modern monitoring techniques and tooling to detect, investigate, and respond to incidents quickly. - Promote proactive detection of potential incidents through monitoring, alert review, trend analysis, and service health reporting. - Identify opportunities to improve alert quality, reduce noise, automate repetitive tasks, and improve operational efficiency. - Work with the team as well as engineering and automation teams to mature Network Operations practices. - Establish and maintain clear SLIs, SLOs and operational KPIs for network services, using them to drive prioritisation, risk reduction and continuous improvement. - Maintain and improve runbooks, knowledge articles, troubleshooting guides and operational documentation to enable faster and more consistent incident resolution. Required Skills and Experience - Experience leading or supervising a Network Operations, NOC, infrastructure support, or similar technical operations team. - Strong people-management skills, including coaching, performance management, workload planning, and team development. - Ability to lead during high-pressure incidents and coordinate across multiple technical teams. - Strong stakeholder-management and communication skills. - Experience managing operational rotas, handovers, escalations, and out-of-hours support models. - Comfortable working in a global, follow-the-sun environment. - Experience supporting complex environments such as low-latency trading, high-performance compute, global WAN, or other business-critical infrastructure. - Background in Networking demonstrated by certifications or academic education. Working Pattern This role operates within a global Network Operations team. Participation in on-call, out-of-hours escalation, maintenance windows, and major incident response will be required, consistent with the operational nature of the team QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance. ## About Qube Research & Technologies ## Company Overview - **One-liner**: Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager that deploys data, research, and technology to execute multi-strategy trading across all asset classes. - **Entity Type**: Private (Privately Held) - **Headquarters**: London, United Kingdom - **Founded**: 2018 (spun off from a systematic trading team at Credit Suisse, with roots tracing to 2016) - **Founders**: Not publicly disclosed (spun out of Credit Suisse's systematic trading team) ## Core Business - **Primary industry**: Financial Services / Quantitative Hedge Fund / Systematic Investment Management - **Target customers**: Institutional investors (pension funds, sovereign wealth funds, endowments, and other large allocators) - **Mission/purpose**: To combine data, research, technology, and trading expertise to solve complex challenges and deliver high-quality returns for investors. ## Products & Services - **Multi-Strategy Investment Management**: QRT deploys a diverse range of investment strategies across geographies, asset classes (equities, fixed income, FX, commodities, crypto), and time frames (high-frequency to long-term). They operate as a systematic, data-driven hedge fund. - **Quantitative Research & Technology Platform**: The firm's core offering is its proprietary technology and research platform, which enables quantitative researchers, data scientists, and software engineers to develop and execute trading models at scale. ## Market Standing - **Valuation/Market Cap**: Not disclosed (privately held) - **Key Metric**: Total Funding: Not applicable (privately held, profitable firm). **Assets Under Management (AUM)**: Added $4bn in AUM between the start of 2024 and May 2024, returning 22% from January to April 2024 according to reports. - **Notable Investors/Partners**: Institutional investors (pension funds, sovereign wealth funds, endowments). Spun off from Credit Suisse's systematic trading team. - **Growth Signals**: Headcount grew **+56.4% YoY** to 1,787 employees. Expanded to 16 offices across 24 countries (including new offices in Dubai, Chicago, and New York). Over 100 active job openings. AUM grew significantly in 2024. ## Competitive Advantages - **Data & Technology Moat**: Combines proprietary research, massive datasets, and advanced technology (including machine learning, low-latency C++/FPGA systems, and cloud infrastructure) to generate alpha across all asset classes and timeframes. - **Multi-Strategy, Multi-Asset Diversification**: Operates across geographies, asset classes, and time horizons, reducing single-strategy risk and allowing capital to flow to the best opportunities. - **Talent Density & Culture**: Rapidly hires top talent from competitors (Goldman Sachs, Citadel, Millennium, Credit Suisse) and top universities. A young, high-performance culture with 74% of staff aged 40 or under. - **Compensation Model**: Over 40% of staff are part of a deferred compensation plan with exposure to fund performance, aligning employee incentives directly with investor returns. ## Strategic Focus - **Aggressive Global Expansion**: Rapidly scaling headcount (+56% YoY) and opening new offices in key financial hubs (Dubai, Chicago, New York, Singapore, Hong Kong). - **Technology & Infrastructure Investment**: Heavy investment in low-latency trading systems, FPGA engineering, cloud infrastructure, and data platforms (Snowflake, Python, C++, C#). - **Talent Acquisition**: Prioritizing hiring top quantitative researchers, software engineers, data scientists, and traders from competitors and top universities. Over 100 open roles globally. - **Crypto & New Asset Classes**: Actively building a crypto trading team and expanding into new asset classes and geographies. ## Why Work Here - **Compensation & Career Growth**: Highly competitive pay. Interns can earn around $12k per month. Over 40% of staff are in a deferred compensation plan with exposure to fund performance. Glassdoor rating of 4.1/5.0, with compensation (4.0) and career opportunities (4.1) as top highlights. - **Culture & Demographics**: Young, high-performance culture (74% of staff aged 40 or under, 38% aged 30 or under). 90% of staff reported good team morale in an internal survey. Described as a "fertile ground for experimental research." - **Work Environment**: Hybrid/office-based depending on role and location. Offices in London (HQ), Paris, Hong Kong, Singapore, New York, Chicago, Dubai, Mumbai, Geneva, and more. New London office in Victoria. - **Notable Perks**: Deferred compensation plan with fund performance exposure. Interns can earn around $12k per month. Strong focus on work-life balance initiatives. - **Engineering Culture**: Heavy emphasis on technology (Python, C++, C#, Snowflake, FPGA, low-latency systems, MLflow, Kubernetes). 22% of staff are in Research roles, 6% in Technical roles. Strong support for coding initiatives and academic projects in maths and science. ## Sources 1. [qube-rt.com](https://www.qube-rt.com/) 2. [LinkedIn](https://www.linkedin.com/company/qube-rt) 3. [efinancialcareers-canada.com](https://www.efinancialcareers-canada.com/news/qube-research-and-technologies-hiring-and-culture) 4. [Greenhouse Job Board](http://job-boards.greenhouse.io/quberesearchandtechnologies?page=2) 5. [Careers Page](https://www.qube-rt.com/careers) ## Other roles at Qube Research & Technologies - [Global Mobility and Immigration Coordinator](https://feeny.ai/job/global-mobility-and-immigration-coordinator-qube-research-technologies-london-2grkvqjkg351) — London, United Kingdom - [AV Engineer](https://feeny.ai/job/av-engineer-qube-research-technologies-london-qvzax68zs8z8) — London, United Kingdom - [Business Analyst, Market Data Change](https://feeny.ai/job/business-analyst-market-data-change-qube-research-technologies-london-vjqhbb1v5z3f) — London, United Kingdom - [Quantitative Developer - Execution](https://feeny.ai/job/quantitative-developer-execution-qube-research-technologies-london-bhxgrb2jm6v1) — London, United Kingdom - [C++ Quantitative Developer - ETF Market Making](https://feeny.ai/job/c-quantitative-developer-etf-market-making-qube-research-technologies-london-m878qp4nb8m5) — London, United Kingdom - [Software Engineer – Systems & Infrastructure](https://feeny.ai/job/software-engineer-systems-infrastructure-qube-research-technologies-london-3tg9arc91e2e) — London, United Kingdom - [Network SRE - Cloud](https://feeny.ai/job/network-sre-cloud-qube-research-technologies-hong-kong-eg5qvj9bgq5n) — Hong Kong - [Production Support Engineer - LLM Platform](https://feeny.ai/job/production-support-engineer-llm-platform-qube-research-technologies-new-york-4we9wb8smzkr) — New York, NY - [Software Engineer – Systems & Infrastructure](https://feeny.ai/job/software-engineer-systems-infrastructure-qube-research-technologies-paris-ex6f2m3b6xnh) — Paris, France - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-qube-research-technologies-hong-kong-3w25nem3c9sh) — Hong Kong