---
title: 'Network Operations Tech Lead at Megaport'
canonical: 'https://feeny.ai/job/network-operations-tech-lead-megaport-brisbane-4z7j9sn9vfbm'
type: 'job'
last_seen: '2026-09-09'
---

# Network Operations Tech Lead at Megaport

- **Company:** Megaport
- **Location:** Brisbane, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/megaport/fe9b7a8a-9aad-48f7-aafd-460d8b95ccb5

## Job description

## About Latitude.sh

Latitude.sh global computing platform was launched in 2019, enabling businesses to programmatically deploy single-tenant Bare Metal instances in different parts of the world. We are a team of passionate individuals about hardware, software, and network infrastructure looking to build the fastest, easiest-to-use, developer-centric single-tenant Cloud infrastructure. If you share this passion, join our growing team of talented people and help build the future of the Internet. Why Latitude.sh? We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving. As part of our team, you won't be lost in the crowd – you'll be an essential contributor, making a real impact from day one. Our values at Latitude.sh guide us in all our work and partnerships. We're proud to be an inclusive company, and we welcome all applicants for our open positions, regardless of their background, religion, sexual orientation, gender identity, age, nationality, or disability. If these values speak to you, we'd love for you to become a part of our team.

## The Role

The Network Operations Tech Lead is responsible for leading the 3rd shift team at Latitude.sh, ensuring around-the-clock availability, stability, and performance of our global network infrastructure. This role bridges hands-on technical work and team leadership, acting as the primary escalation point during overnight operations.

The Tech Lead coordinates with other shift leads and reports directly to the Network Manager, contributing to a continuous improvement culture across the entire NetOps team. This position demands deep technical expertise, strong decision-making under pressure, and the ability to guide and develop a team of Senior Network Analysts.

## What You'll Be Doing

Server Provisioning & Delivery

- Provision and deliver servers to customers within the delivery timeframes agreed at the point of sale;

- Execute the full provisioning workflow: hardware configuration and validation, firmware updates, RAID setup, OS installation (Linux and Windows Server), network configuration, and IPMI/BMC access setup;

- Run pre-delivery checks and validation to ensure every server is handed off to the customer fully functional and to standard;

- Coordinate with data center teams and remote hands for physical tasks such as racking, cabling, and component swaps;

- Prioritize daily work according to agreed delivery windows and direction from the DIOPS Tech Lead.

Delivery Timeframe Awareness & Escalation

- Track the status and deadline of every order assigned to you and organize your work to meet each agreed delivery window;

- Immediately flag to the DIOPS Regional Manager any order at risk of missing its delivery window (hardware shortages, failed components, tooling issues, or blocked dependencies) so action can be taken before the deadline slips;

- Escalate complex or non-standard technical issues to the Regional Manager rather than letting a delivery stall.

Process Adherence & Continuous Improvement

- Follow the standardized delivery workflows, runbooks, and checklists defined for the team, ensuring consistency and quality across deliveries;

- Suggest improvements to runbooks and workflows based on hands-on experience, contributing to shorter and more predictable delivery times;

- Participate in retrospectives on delivery misses and delays, providing accurate first-hand information for root-cause analysis.

Documentation & Records

- Keep delivery records accurate and up to date in real time: order status, timestamps, configurations delivered, and issues encountered;

- Document non-standard steps, workarounds, and recurring issues so they can be incorporated into runbooks;

- Maintain accurate asset and configuration information for every server delivered.

## What We're Looking For

-

- English communication skills (B2 level or higher), both written and spoken;

- Bachelor's degree in Technology, Engineering, or a related field (or equivalent professional experience);

- Proven experience leading or mentoring technical teams in a network operations environment;

- Deep understanding of networking fundamentals and protocols, including:

-

- Layer 2 & 3 concepts: MAC, VLAN, Trunking, Spanning Tree

- IP networking: ARP, Subnetting, ACLs, DHCP

- Routing: BGP, OSPF

- Transport & management: TCP, UDP, SNMP, NTP, SSH

- Troubleshooting tools: Ping, Traceroute

- Strong incident command skills, with demonstrated ability to lead cross-functional response during critical events;

- Excellent prioritization and decision-making skills, able to act calmly and effectively under pressure;

- Clear and effective communication with both technical and non-technical audiences;

- Cisco CCNA certification (required); CCNP or higher strongly preferred.

## Nice to Have

- Experience with Juniper, Fortinet, Huawei, or multi-vendor environments;

- Previous experience in ISP, data center, or large-scale infrastructure environments;

- Familiarity with network monitoring tools (Zabbix, Prometheus, Grafana, LibreNMS, etc.);

- Experience interacting directly with carriers and transit providers;

- Prior experience in a shift lead or team lead role within a 24x7 NOC environment.

## What We Offer

- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos award

## #LI-DNI

## About Megaport

## Company Overview
- **One-liner**: Megaport provides a global Software Defined Network (SDN) platform that enables on-demand, private connectivity between enterprises, cloud providers, and data centers.
- **Entity Type**: Public (ASX: MP1)
- **Headquarters**: Brisbane, Australia (with a major office in London, UK)
- **Founded**: 2013
- **Founders**: Bevan Slattery

## Core Business
- **Primary industry**: Cloud connectivity, Network as a Service (NaaS), data center interconnection
- **Target customers**: Enterprises, cloud service providers, managed service providers, and telecommunications companies (B2B)
- **Mission statement**: “Take everything we know about traditional networking—flip it and reverse it—and put the power back into the hands of the consumer.”

## Products & Services
- **Megaport Virtual Edge (MVE)**: Virtual network functions (e.g., firewalls, SD-WAN) delivered as-a-service through the Megaport platform.
- **Megaport Cloud Router (MCR)**: Dynamic routing and multi-cloud connectivity with options for 100G ports, packet filtering, and IPsec tunnels.
- **Megaport Internet**: Dedicated internet access provisioned in under 60 seconds.
- **Global WAN as a Service**: Interconnect enterprise wide area networks across multiple regions via a single platform.
- **AI Exchange**: Dedicated connectivity to GPU providers and AI model ecosystems.
- **Financial Services Exchange**:: Private, low-latency connectivity for financial trading firms.
- **Data Center Interconnect** (DCI)**: Point-to-point connectivity between data centers over a private network.
- **Megaport Terraform**:: Infrastructure-as-Code automation for Megaport resources.
- **Compute, Network & Storage on Demand**:: Bare-metal GPU/CPU infrastructure and storage connected through the Megaport backbone.

## Market Standing
- **Valuation/Market Cap**:: Not publicly available (ASX-listed, but recent market cap not disclosed in provided sources)
- **Key Metric**:: Annual revenue >$395.2 million (FY2025 est., from company overview)
- **Notable Investors/Partners**:: AWS, Microsoft Azure, Google Cloud, Oracle Cloud, IBM Cloud, Alibaba, Salesforce, SAP, Rackspace, Cloudflare, OVHcloud (key cloud partners) **Customers**:: >4,000 customer logos; >37,000 services active
- **Growth Signals**:: Entered three new countries (Spain, Italy, Brazil) in recent year; deployed 400G backbone; launched seven new solutions in 2024; crossed 1,000 enabled data-center locations in 2025; named first provider on AWS Marketplace for AWS Direct Connect network services.

## Competitive Advantages
- **Larest SDN platform globally** with presence in >1,200 data centers across >185 cities in 31 countries.
- **Neutral platform** – not tied to any single data center operator, giving customers freedom of choice.
- **Pay-as-you-go, no setup fees** with real-time provisioning (seconds vs. weeks/months).
- **ISO/EC 2701-certified network** ensuring enterprise-rade security.

## Strategic Focus
- **Scaling for AI workloads** – Project Centurion prepares the network for future compute and AI demands, with high-performance GPU and 100G/400G connectivity.
- **Expanding global footprint** – adding new locations and countries (e.g., Spain, Italy, Brazil) and deepening presence in existing regions.
- **Platform exension** – introducing new services like AI Exchange, Financial Services Exchange, and Megaport Internet to capture adjacent markets.

## Why Work Here
- **Global, diverse culture** with offices in Brisbane and London and a remote-friendly approach (virtual interviews via Google Hangouts, distributed teams).
- **Open-plan offices** that welcome pets and children – a family-inclusive environment.
- **Engneering focus** – hires for roles like Senior Network Automation Engineer, Senior Backend Software Engineer, and Engineering Manager, indicating a strong technical team.
- **Career growth** – company growing rapidly with >1,200 employees and expanding into new markets and product lines.
- **Benefits** (not explicitly detailed) – publically listed company offering stock and compettive compensation (implied by public filings).

## Sources
1. [Megaport.com](https://www.megaport.com/)
2. [Megaport Business Overview – Investor Page](https://www.megaport.com/investor/business-overview/)
3[. Megaport About Us](https://www.megaport.com/about-megaport/)
4. [Megaport Careers](https://www.megaport.com/careers/)
5. [Megaport LinkedIn](https://www.linkedin.com/company/megaport)

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