--- title: 'NEW STORE OPENING - Sales Associate, Vienna at Polène Paris' canonical: 'https://feeny.ai/job/new-store-opening-sales-associate-vienna-polene-paris-vienna-kwsj5jgakzyw' type: 'job' last_seen: '2026-09-06' --- # NEW STORE OPENING - Sales Associate, Vienna at Polène Paris - **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris) - **Location:** Vienna, Austria - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-16 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/polene-paris/e08f17b1-7b14-45c6-848d-5518e478fb0e/application **Skills:** Cash handling, CRM, Merchandising, Luxury retail operations, Luxury goods sector experience, Leather goods sector experience > The Sales Associate will deliver exceptional customer experiences at the new boutique in Vienna, managing sales, cash handling, and store operations. The role involves advising clients, maintaining merchandise, and ensuring a polished environment for high-end luxury leather goods. ## Job description Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature. In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain. The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new boutique, where a passionate team works to offer an exceptional customer experience. ## AS PART OF THE BOUTIQUE TEAM Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. Your main responsabilities are : Creating the Polène experience - Adopt the right approach to actively impact the conversion rate, ensuring every new visitor feels welcomed, valued, and eager to return. - Advise and assist customers throughout their purchase journey, providing quality service from greeting to departure. - Offer personalized and excellent customer experiences by attentively addressing needs and exemplifying Polène's image. - Promote and encourage additional sales, mastering and informing customers about our services during and after purchases. Cash management & additional tasks - Handle opening and closing of registers and process transactions. - Develop CRM client follow-up and participate in daily boutique reporting. - Ensure the boutique's upkeep, including merchandising, maintaining the sales area, and supporting stockists with organization and inventory tasks. Boutique opening and closing - Prepare the boutique before opening: activate lighting, equipment, music, verify merchandising, and restock shopping bags. - Close the boutique after closing time : initiate telecollects, secure registers, send reports, deactivate lighting and equipment, adjust merchandising based on stock, organize materials, and turn off music. ## KEYS TO SUCCESS - At least 2 years of experience engaging with high-end, international clientele in a similar role, preferably within luxury and/or leather goods sectors. - Strong sensitivity to our products, craftsmanship, and leather artistry, with the ability to passionately share this with customers. - Easy integration into a team, demonstrating a collaborative and supportive spirit. - A friendly demeanor with natural relational ease, consistently taking the initiative to create and drive meaningful interactions with our discerning clientele. - A sharp service orientation, coupled with rigor, proactivity, and meticulous attention to detail. - Autonomy, adaptability, and resilience to manage high boutique traffic effectively. Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate in an ethical and fair manner. ## About Polène Paris ## Company Overview - **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship. - **Entity Type**: Private (bootstrapped) - **Headquarters**: Paris, France - **Founded**: 2016 - **Founders**: Three siblings (names not publicly disclosed) ## Core Business - **Primary industry**: Luxury leather goods and accessories - **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products - **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating. ## Products & Services - **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries. - **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans. - **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.). ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: 481 total employees (as of latest data) - **Notable Investors/Partners**: Not disclosed; the brand is independently owned. - **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth. ## Competitive Advantages - **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market. - **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods. - **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins. - **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing. ## Strategic Focus - Expanding product categories (e.g., jewelry) to build a broader lifestyle brand. - Growing international retail footprint while maintaining a strong e-commerce channel. - Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers. ## Why Work Here - **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France). - **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries. - **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity. - **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise. ## Sources 1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details 2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy 3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index 4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information 5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score ## Other roles at Polène Paris - [E-reputation & Social Media Associate H/F](https://feeny.ai/job/e-reputation-social-media-associate-h-f-polene-paris-paris-q2b7mcjf0dp5) — Paris, France / HQ - [Senior PR & Influence Coordinator](https://feeny.ai/job/senior-pr-influence-coordinator-polene-paris-tokyo-erjq25hkp98a) — Tokyo, Japan / HQ - [シニアPRコーディネーター](https://feeny.ai/job/pr-polene-paris-tokyo-ttgsq2t6bdhv) — Tokyo, Japan / HQ - [Responsable trésorerie H/F](https://feeny.ai/job/responsable-tresorerie-h-f-polene-paris-paris-8qhqqxx399ge) — Paris, France / HQ - [Sales Advisor (Fixed Term Contract) - London](https://feeny.ai/job/sales-advisor-fixed-term-contract-london-polene-paris-london-zqybtqzy5h1q) — London, United Kingdom - [Sales Advisor - Part Time - Milano](https://feeny.ai/job/sales-advisor-part-time-milano-polene-paris-milano-424p6ww955gw) — Milano, Italy - [Assistant de Pôle Retail (H/F)](https://feeny.ai/job/assistant-de-pole-retail-h-f-polene-paris-paris-94z7da7kq59j) — Paris, France / HQ - [Finance Projet Manager H/F](https://feeny.ai/job/finance-projet-manager-h-f-polene-paris-paris-qctkggpzmfne) — Paris, France / HQ - [Consultant SAP FI/CO H/F](https://feeny.ai/job/consultant-sap-fi-co-h-f-polene-paris-paris-7pfb37xcnqw5) — Paris, France / HQ - [BPO Finance H/F](https://feeny.ai/job/bpo-finance-h-f-polene-paris-paris-jq51d6xcfhf4) — Paris, France / HQ