---
title: 'NOC Engineer, Supervisor - Highrise AI at Hut 8'
canonical: 'https://feeny.ai/job/noc-engineer-supervisor-highrise-ai-hut-8-remote-sr5qne9jgdxt'
type: 'job'
last_seen: '2026-10-17'
---

# NOC Engineer, Supervisor - Highrise AI at Hut 8

- **Company:** Hut 8
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.greenhouse.io/hut8/jobs/5455070008

## Job description

## About Highrise AI

Highrise AI is a GPU-native infrastructure platform built for modern AI workloads. Designed for developers and enterprises operating in performance-critical and security-sensitive environments, Highrise delivers scalable GPU compute across dedicated clusters, managed cloud, and confidential environments.

Highrise combines bare-metal performance with full-stack orchestration, API-driven access, and hardware-enforced isolation to support training, fine-tuning, and production-scale deployment of AI models. From reserved GPU capacity to enterprise-grade confidential compute, Highrise provides flexible infrastructure models tailored to the needs of builders operating at scale.

Beyond infrastructure, Highrise integrates disciplined operations, advanced automation, and on-site engineering expertise to sustain high uptime and predictable performance across deployments. These capabilities extend beyond Highrise-owned fleets: through managed services, Highrise also operates third-party GPU hardware on behalf of customers and partners, applying the same operational standards to infrastructure it does not own.

Highrise is a subsidiary of Hut 8 Corp., an energy infrastructure platform. Hut 8 integrates power, digital infrastructure, and compute at scale. Highrise serves as the compute and operations layer—designing, deploying, and operating next-generation GPU clusters from commissioning through production.

## ROLE OVERVIEW

We are looking for hands-on network/systems engineers to provide oversight to our frontline NOC teams, ensuring we maintain the fastest response possible to service impacts affecting our AI cloud infrastructure 24x7. The successful candidate combines proven experience in high-stakes 24x7 environments, demonstrated technical aptitude, and excellent customer-facing skills.

## KEY RESPONSIBILITIES

24x7 Persistent Vigilance and Response

- Provide oversight no NOC workflows to ensure critical issues are resolved with due urgency.
- Manage impacts to compute, storage, and network resource pools to meet SLA commitments.
- Respond to customer escalations during business hours and as part of a shared on-call rotation.
- Lead incident management and drive impact prevention actions.

Documentation, Enablement, and Collaboration

- Create and maintain clear documentation, standards, and runbooks for your focus area.
- Drive automation efforts to reduce toil and extend observability in your focus area.
- Work directly with customers to understand how best to support their use cases, driving reliability and performance.
- Bring the voice of the customer to product and platform teams to ensure we deliver the services and features they need.

## ABOUT YOU

Education and Experience

- College diploma or university degree in computer science, engineering, or related field, and/or equivalent work experience.
- 5+ years experience with directly supporting customers using compute infrastructure at scale in 24x7 environments.
- 5+ years hands-on experience in network and systems operations in large scale compute environments.
- Experience supporting OpenStack or similar open cloud platforms, or strong adjacent experience with modern private cloud stacks a plus.
- Solid understanding of network technologies including VLANs, VXLAN, OSPF, BGP, NSX or similar SDN technologies, routing, switching, and load balancing.

Core Competencies

- Strong analytical and problem-solving abilities, with high attention to detail.
- Effective at prioritizing and executing tasks in a high-pressure environment.
- Strong customer service orientation and a demonstrated willingness to help internal and external stakeholders.
- Highly self-motivated and directed, with a bias toward ownership and outcomes.
- Excellent written and verbal communication skills and strong interpersonal skills.
- Collaborative team player who operates effectively with minimal supervision.
- Continuous improvement mindset; proactively automates and eliminates operational toil.

## ABOUT THE WORK ENVIRONMENT

This is a full-time, engineering role supporting large-scale AI compute infrastructure across multiple sites. Travel to data centers for cluster commissioning, acceptance, and complex troubleshooting will be required. Flexibility to assist with critical incidents or maintenance activities outside regular business hours is expected. This role is hybrid or remote depending on location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT MAKES HIGHRISE A GREAT PLACE TO WORK

At Highrise, you will directly influence the performance, reliability, and production readiness of large-scale AI clusters, work alongside experienced infrastructure engineers, and help define the technical standards for a growing global AI infrastructure platform.

At Highrise, you will have the opportunity to:

- Work with bright, driven peers from a range of educational and professional backgrounds including software development, energy, engineering, entrepreneurship, investment banking, private equity, and management consulting
- Design and pitch new products, services, and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy, finance, and government
- Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team
- Build a lifelong network of friends and professional connections at the cutting-edge intersection of technology, energy, and infrastructure

## About Hut 8

## Company Overview
- **One-liner**: Hut 8 is an energy infrastructure platform that integrates power, digital infrastructure, and compute at scale to fuel next-generation, energy-intensive technologies including Bitcoin mining and high-performance computing (HPC/AI).
- **Entity Type**: Public (NASDAQ: HUT; TSX: HUT)
- **Headquarters**: Miami, Florida, United States
- **Founded**: 2017
- **Founders**: Not publicly listed as individual founders; the company emerged from the Hut 8 Mining Corp. lineage.

## Core Business
- **Primary industries**: Energy Infrastructure, Digital Infrastructure, High-Performance Computing (HPC), Artificial Intelligence (AI) Compute, Bitcoin Mining.
- **Target customers**: B2B; primarily enterprise and institutional clients needing purpose-built data centers, colocation, and compute capacity for AI and HPC workloads. Also includes institutional energy partners and Bitcoin mining operators.
- **Mission/Purpose**: To build a platform that evolves alongside energy-intensive technologies for decades to come—from world-shaping innovations today to the breakthroughs yet to be achieved. They take a "power-first, innovation-driven" approach.

## Products & Services
- **Energy Infrastructure (Power)**: Acquisition, development, and management of critical energy assets—powered land, interconnects, substations, switchyards, and generation assets. This is the foundational layer of their platform.
- **Digital Infrastructure (Data Centers)**: Design, build, monetize, and operate purpose-built facilities for energy-intensive applications (AI, HPC, Bitcoin mining). Key assets include the Beacon Point (1 GW AI campus) and River Bend (330 MW) sites.
- **Compute (HPC & AI)**: Operating businesses that acquire, deploy, and monetize specialized hardware for next-generation workloads. This includes their **Highrise.ai** subsidiary, which commercializes AI infrastructure and cloud capacity.
- **Bitcoin Mining & Managed Services**: Legacy and ongoing ASIC compute operations across sites in Alberta, New York, and Texas.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed in provided sources. As a public company (NASDAQ: HUT), market cap fluctuates with stock price.
- **Key Metric**: **1,020 megawatts** of energy capacity under management across 15 sites in the US and Canada (as of mid-2026). They recently commercialized the first phase of their 1 GW Beacon Point AI data center campus with a **15-year, 352 MW IT lease** carrying a base-term contract value of **$9.8 billion**.
- **Notable Investors/Partners**: Macquarie (joint venture partner), a Fortune 200 renewable energy producer (JV partner), and institutional debt investors (closed $4.25 billion in investment-grade senior secured notes for Beacon Point).
- **Growth Signals**: Massive headcount growth (+55.7% year-over-year to 175 employees). Active job postings have grown +116.7% year-over-year (52 open roles). They are aggressively building out their AI/HPC commercial arm (Highrise.ai) and expanding their energy origination team.

## Competitive Advantages
- **Power-First Approach**: Unlike pure data center developers, Hut 8 originates and owns the power assets (land, interconnects, substations) first, giving them a structural advantage in speed and cost to market.
- **Multi-Use Case Flexibility**: They can deploy Bitcoin mining as a "transitional load" to generate cash flow while building out higher-return AI/HPC data centers on the same site. This allows rapid, cost-effective commercialization.
- **Scale & Financial Backing**: A 1 GW campus (Beacon Point) with a $9.8B contracted lease and $4.25B in investment-grade debt financing is a rare, institutional-grade asset in the AI infrastructure space.
- **Integrated Platform**: They own the full stack—power, physical data centers, and compute operations—enabling them to optimize assets for the highest risk-adjusted return over time.

## Strategic Focus
- **Scaling AI Infrastructure**: The primary current focus is commercializing the Beacon Point campus and building out River Bend for AI compute. The Highrise.ai subsidiary is central to this push.
- **Energy Origination**: Aggressively acquiring and developing new power assets (interconnects, substations) across North America.
- **Platform Optimization**: Actively managing the portfolio to transition assets from Bitcoin mining to higher-return HPC/AI use cases over time.
- **Capital Discipline**: Using creative financing (investment-grade notes, JVs) to fund massive capital expenditures while maintaining a disciplined balance sheet.

## Why Work Here
- **High-Impact Work**: Employees work at the intersection of energy and AI—two of the most transformative industries. The company is building infrastructure that powers the next generation of technology.
- **Culture & Values**: Certified as a **Great Place to Work®** and included in Newsweek's America's Greatest Companies. Culture is described as "ownership mindset," "merit-based decision-making," "no room for ego," and "the best idea wins." CEO Asher Genoot emphasizes "substance over flash."
- **Growth Trajectory**: The company is in a hyper-growth phase (55% headcount growth YoY, 117% increase in job postings). This offers rapid career advancement and the chance to shape a scaling organization.
- **Work Environment**: Headquarters in **Miami, FL**, with roles available in San Francisco, Baton Rouge, Nueces County (TX), and remote options for some positions (e.g., Director, Energy Origination is remote).
- **Notable Perks**: Working with a team of "sector veterans and proven builder-operators." Emphasis on intellectual rigor, ownership, and solving hard problems at scale.

## Sources
1. [Hut 8 Corporate Website](https://www.hut8.com/)
2. [Hut 8 Careers Page (Greenhouse)](http://job-boards.greenhouse.io/hut8)
3. [Hut 8 LinkedIn Profile](https://www.linkedin.com/company/hut8corp)
4. [Hut 8 About Us Page](https://www.hut8.com/about-us)
5. [Hut 8 Platform Page](https://www.hut8.com/our-platform)

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