---
title: 'Northern Regional Manager at Air North'
canonical: 'https://feeny.ai/job/northern-regional-manager-air-north-whitehorse-pp8nn509z8dv'
type: 'job'
last_seen: '2026-09-08'
---

# Northern Regional Manager at Air North

- **Company:** Air North
- **Location:** Whitehorse, Canada
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/airnorth/jobs/5391900008

## Job description

Northern Regional Manager

Help keep Northern communities connected through safe, reliable regional air service.

Air North, Yukon’s Airline has been connecting Yukoners, northern communities, and southern destinations since 1977. Built on nearly 50 years of community support and investment from the Vuntut Gwitchin First Nation, we are proud of the service our 500-person team delivers every day.

We're looking for a leader who shares our commitment to community, safety, reliability, accountability, and respect. As Northern Regional Manager, you'll play a key role in connecting northern communities by providing hands-on leadership across our northern operations, supporting frontline teams, and ensuring safe, reliable service throughout the network. This is an exciting opportunity for someone who thrives on leading people, solving operational challenges, building strong relationships, and making a meaningful impact in northern aviation.

At a glance

Reports to: Director of Ground Operations

Location: Whitehorse, Yukon

Travel: Frequent travel to northern outstations

## What you’ll do

In this role, you will provide practical, visible leadership across Air North’s northern operation. You will work with station teams, contractors, vendors, airport authorities, local communities, and internal departments to keep the operation moving safely and reliably.

Operational Leadership

- Oversee safe and efficient aircraft handling, passenger service, baggage operations, grooming, and ramp activities
- Monitor operational performance, including on-time performance, delays, baggage handling, staffing, customer service, and overall station reliability
- Lead teams to provide calm, practical support during irregular operations and emergencies

People Leadership

- Lead coach, mentor, and support team members across the northern region
- Participate in hiring, training, succession planning, and employee development
- Build a culture of teamwork, accountability, professionalism, service and safety

Safety, Service & Compliance

- Support compliance with Transport Canada requirements, airport authority requirements, company policies, and Safety Management System standards
- Promote safety awareness and practical operational best practices across northern stations
- Resolve escalated operational and customer service matters in a timely, respectful, and professional way

Planning, Reporting & Relationships

- Monitor staffing levels, overtime, operational expenses, vendor performance, and resource needs
- Support contract management, operational planning, reports, performance summaries, and recommendations
- Maintain positive working relationships with airport authorities, ground service providers, contractors, and local communities
- Build and maintain strong relationships with northern communities, Indigenous governments, and key stakeholders to strengthen Air North's reputation and support regional growth

## What you bring

You do not need to have followed one perfect career path to be successful in this role. We are looking for a grounded, safety-minded leader who understands operational standards, communicates well, and can earn trust across teams and communities.

- Grade 12 diploma or equivalent
- At least 4 years of experience in aviation; experience in northern operations is strongly preferred
- At least 3 years of management or leadership experience
- Ability to obtain and retain a valid security clearance, radio, and airside driving permits
- Physical ability to work in an active operational environment, including heavy lifting, extended standing, confined spaces, kneeling, etc.
- Canadian citizen, Permanent Resident, or proof of right to work in Canada

Why join Air North?

Air North is more than an airline. We are a Yukon-based organization connecting people, communities, and opportunities across the North and Canada. Our vision is to be Canada's most trusted airline, and we earn that trust by delivering safe, reliable, and affordable service while treating our customers, employees, and communities with care and respect.

As Northern Regional Manager, you will play a direct role in that mission. The decisions you make each day help keep Northern communities connected to family, healthcare, business opportunities, and essential services. This is a role where operational excellence and community impact go hand in hand.

Along with meaningful work, we offer competitive compensation and an attractive benefits package, including travel privileges for you and your family on more than 95 airlines worldwide, health and dental coverage, group RRSP investment options, and profit sharing.

Position Details

- Based in Whitehorse, Yukon
- Frequent travel to northern outstations is expected
- Work includes a mix of office-based responsibilities, stakeholder engagement, and outdoor operational activities in all weather conditions.
- Relocation assistance may be available for the successful candidate

How to apply

Please submit your cover letter and resume to talent@flyairnorth.com.

For more information, contact Katja Altherr at Air North, Yukon’s Airline, 150 Condor Road, Whitehorse, Yukon. Phone: (867) 668-2228 ext. 424. Email: altherrk@flyairnorth.com. At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

## About Air North

## Company Overview
- **One-liner**: Air North, Yukon's Airline, is a Canadian airline providing scheduled passenger and cargo flights, charters, ground handling, and fuel services, with a strong focus on Yukon hospitality and community.
- **Entity Type**: Private (owned 51% by CEO Joseph Sparling and 49% by the Vuntut Development Corporation of the Vuntut Gwitchin First Nation)
- **Headquarters**: Whitehorse, Yukon, Canada
- **Founded**: 1977
- **Founders**: Joe Sparling and Tom "Ace" Wood

## Core Business
- Primary industry: Airlines and Aviation
- Target customers: B2C (leisure and business travellers), B2B (cargo shippers, mining operators, tour operators), and government/fly-in communities
- Mission: To make air travel both memorable and enjoyable, delivering authentic Yukon hospitality with fresh meals and comfortable service while supporting community wellness and prosperity.

## Products & Services
- **Scheduled Passenger Flights**: Regular service to 12 destinations including Whitehorse, Vancouver, Calgary, Edmonton, Dawson City, Old Crow, and seasonal routes to Toronto, Ottawa, and Yellowknife.
- **Cargo Services**: Freight and time-sensitive shipping on scheduled and dedicated cargo flights, including fuel-haul to remote communities.
- **Charter Services**: Passenger, combi, cargo, and fuel-haul charters across North America for mine operators, cruise ship tour operators, fishing lodges, and sports teams.
- **Ground Handling**: Services for other airlines at Whitehorse, Vancouver, Edmonton, and Calgary airports, including ramp, baggage, and passenger handling.
- **Fuel Services (Chieftain Energy)**: Jet-A refuelling, commercial fuel, lubricants, and home heating fuel delivery in Yukon.
- **In-Flight Catering (Flight Kitchen)**: Complimentary freshly made meals featuring Yukon products (e.g., Midnight Sun coffee, Yukon Brewing beer).
- **Business Travel Program**: Dedicated services for corporate travellers, groups, and conventions.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Conflicting reports on revenue – LinkedIn estimates ~$2.8M USD, while Indeed lists a range of $30M–$130M CAD. [ca.linkedin.com](https://ca.linkedin.com/company/air-north) | [ca.indeed.com](https://ca.indeed.com/cmp/Air-North)
- **Notable Investors/Partners**: Vuntut Development Corporation (49% equity owner), interline agreements with major airlines
- **Growth Signals**: Employee count grew ~8.3% year-over-year to 134 (LinkedIn estimate; other sources indicate 400+ total employees including part-time). Fleet modernized in 2024 with two Boeing 737-800s. Launched Toronto route in 2022. Passenger traffic at Whitehorse airport has doubled since Air North began jet service. Recognized as Best Specialty and Leisure Airline in North America by TripAdvisor in 2019.

## Competitive Advantages
- **Unique Ownership & Community Ties**: 100% owned by Yukoners, with the Vuntut Gwitchin First Nation holding a significant stake. One in 15 Yukoners has an equity or employment stake in the airline.
- **Differentiated In-Flight Experience**: Complimentary hot meals, fresh-baked cookies, and Yukon-sourced products set Air North apart from other domestic carriers.
- **Vertical Integration**: Owns its own catering, ground handling, and fuel operations, ensuring quality control and additional revenue streams.
- **Local Expertise & Reputation**: Deep knowledge of northern flying conditions and longstanding relationships with remote communities and industries.

## Strategic Focus
- Expanding route network to southern Canada and seasonal destinations (e.g., Toronto, Ottawa, Yellowknife).
- Continuing fleet modernization with newer, more efficient Boeing 737-800 aircraft.
- Strengthening ancillary services (catering, fuel, ground handling) to diversify revenue.
- Maintaining high customer satisfaction and local brand loyalty through community sponsorship and authentic Yukon hospitality.

## Why Work Here
- **Culture**: Described as a supportive, family-like environment with a hands-on management style. The CEO frequently interacts with staff. [ca.indeed.com](https://ca.indeed.com/cmp/Air-North) reviews note positive coworkers and advancement opportunities.
- **Benefits**: Great benefits package, ongoing learning opportunities, and employee share ownership (one of the largest private sector employers in Yukon with over 1,200 Class C & D shareholders).
- **Work Environment**: Most roles are on-site at bases in Whitehorse, Vancouver, Dawson City, and other stations. The airline values hard work and offers a dynamic, fast-paced aviation setting.
- **Employee Sentiment**: Indeed rating 3.3/5.0 (43 reviews) with strengths in compensation (3.3) and culture (2.9). Many employees highlight the unique location and tight-knit team.

## Sources
1. [flyairnorth.com](https://www.flyairnorth.com/air-north)
2. [en.wikipedia.org](https://en.wikipedia.org/wiki/Air_North)
3. [ca.linkedin.com](https://ca.linkedin.com/company/air-north)
4. [ca.indeed.com](https://ca.indeed.com/cmp/Air-North)

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