--- title: 'Nurse Practitioner Clinical Lead, HCP Onboarding & Clinical Education at Felix' canonical: 'https://feeny.ai/job/nurse-practitioner-clinical-lead-hcp-onboarding-clinical-education-felix-canada-0fkwdsrpmy76' type: 'job' last_seen: '2026-11-06' --- # Nurse Practitioner Clinical Lead, HCP Onboarding & Clinical Education at Felix - **Company:** Felix - **Location:** Canada - **Compensation:** $108k–$120k - **Employment:** contract - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.ashbyhq.com/felix/0c645516-2261-4494-a2c7-e419d069d8c2 ## Job description ## About Felix Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians. Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne, longevity and more. Website: https://www.felixforyou.ca/ ## The Role Felix is growing its network of clinical leadership. We're seeking an experienced Nurse Practitioner to own recruitment and training of new Felix healthcare practitioners (HCP). You’ll be the first point of contact for every new HCP, from the first interview until they’re working on their own. You’ll audit and support around initial visits, as well as build and maintain the training materials our whole clinical team relies on. You’ll report to the Chief Medical Officer and work closely with our Lead NP, our Assistant Medical Director and the clinical operations team. What you’ll own: - HCP recruitment: Review resumes and run HCP interviews. The Lead NP may join final interviews. - Onboarding training: Deliver onboarding sessions for new HCPs, and maintain any asynchronous onboarding materials and videos. - New HCP support: Answer ad hoc questions and check in with each new HCP until they’re working independently. - Onboarding chart reviews: Own onboarding reviews end to end. Track each HCP through to a pass, and draft and send feedback emails. - Lab reconciliation: Complete lab reconciliation as a recurring checklist task. - Medical hub and training materials: Develop and maintain the medical hub and all written training materials so they stay accurate and easy to use. - Clinical support: Answer clinical questions from HCPs in our community of practice. - Clinical quality: As the company grows, participate more deeply in general AI-led clinical quality reviews and mentorship for HCPs beyond strictly the onboarding period. ## What we’re looking for - Active NP registration in good standing in Ontario, with eligibility to register in others as needed - 3+ years of clinical practice, ideally including virtual care - Experience precepting, training or mentoring other clinicians - Experience providing clinical oversight and leadership in a virtual care setting - Strong clinical documentation habits and an eye for chart quality - Clear, kind and direct written feedback - Comfortable with Slack, Notion and asynchronous work - Organized enough to track many new HCPs at different stages at once ## Nice to have - Experience with menopause care, longevity/preventive medicine or primary care - Experience creating training videos or written clinical guides - Prior involvement in hiring or interviewing clinicians Open vacancy: This posting is for an existing vacancy at the company. Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca. Recruitment Fraud Alert Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives. - Communication: We will only ever contact you from an official @[felixforyou.ca](http://felixforyou.ca) email address. - Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp). - Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process. Use of Artificial Intelligence (AI) in Hiring Process Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review, sort, and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager. ## About Felix ## Company Overview - **One-liner**: Felix is Canada's first fully integrated digital healthcare platform, offering on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. - **Entity Type**: Private (Series B) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2019 - **Founders**: Emma Stern (Co-Founder, CEO), Kelly Anderson (Co-Founder, COO) ## Core Business - **Primary industry/industries**: Digital Healthcare / Telemedicine / Health Technology - **Target customers**: B2C (direct-to-consumer), with a primary focus on Canadian patients seeking convenient, stigma-free access to lifestyle and everyday healthcare. - **Mission or purpose statement**: To help Canadians live healthier lives by removing obstacles to good health, such as lack of a family doctor, long wait times, and stigma. ## Products & Services - **Weight Loss**: Online consultations and prescriptions for modern weight loss treatments, including generic semaglutide, to help patients lose up to 20% of their body weight. Includes a treatment plan, tools, and ongoing practitioner support. - **Longevity**: A proactive health program that offers blood testing for up to 43 essential health markers, calculates biological age, and creates a personalized plan (medication, supplements, lifestyle changes) to optimize health and extend lifespan. - **Mental Health**: On-demand access to care and treatment plans for mental health conditions. - **Sexual Health**: Treatment for erectile dysfunction, premature ejaculation, genital herpes, and HIV prevention (PrEP). - **Skin Care**: Prescriptions and treatment plans for acne and other skin conditions. - **Hair Loss**: Online consultations and prescriptions for hair loss treatment. - **Women's Health**: Services including birth control and menopause care. - **Other Everyday Health**: Treatment for allergies, migraines, acid reflux, smoking cessation, metabolic health, and diabetes. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metrics**: - Annual Revenue: USD 2.5M (per LinkedIn estimate) - Total Funding: USD 79.3M - Patients served: 1.5M+ (as of mid-2025) - Prescriptions filled: 1M+ - Employees: 138 (LinkedIn, +28.1% YoY) - **Notable Investors/Partners**: - BDC Capital’s Women in Technology Venture Fund (led Series B) - Whitecap Venture Partners (led Series A) - Mantella Venture Partners (led early seed round) - **Growth Signals**: The company has grown from $13.4M in Series B funding in 2023 to serving over 1.5M patients. It has expanded its offering from sexual health to weight loss, longevity, and mental health. The company has grown headcount by 28.1% year-over-year. ## Competitive Advantages - **Integrated, Digital-First Model**: Felix is a fully integrated platform that handles everything from diagnosis to prescription to delivery, all from the patient's home. - **Stigma-Free Approach**: Explicitly designed to remove discomfort and judgment from accessing care for sensitive health issues (e.g., sexual health, weight loss, mental health). - **Canadian-Focused**: Operates exclusively within Canada, with a network of licensed Canadian practitioners and direct insurance billing, making it highly relevant to its target market. - **Exceptional Patient Ratings**: 4.8 on Trustpilot and 4.9 on the App Store, indicating strong user satisfaction and trust. ## Strategic Focus - **Expanding the "Everyday Health" Platform**: Moving beyond its initial sexual health niche into a broad suite of services (weight loss, longevity, mental health, menopause) to become a one-stop shop for everyday healthcare. - **Proactive & Preventative Care**: The introduction of the "Longevity" program signals a strategic shift toward preventative health and personalized medicine, moving beyond reactive treatment. - **Scaling the Team**: With 28% headcount growth and multiple open roles (pharmacists, HR, pharmacy assistants), Felix is actively scaling its operations and clinical capacity. ## Why Work Here - **Mission-Driven**: The work directly impacts the health and well-being of over 1.5M Canadians, offering a clear sense of purpose. - **Innovative Environment**: The company is building a "new kind of healthcare," combining technology with best-in-class medical experts, which is attractive for those in tech, product, and clinical roles. - **Remote-First Culture**: All roles listed are remote within Canada, with a total of 2 offices (HQ in Toronto). The company describes its typical time on-site as "None," indicating a strong remote-first culture. - **Growth Trajectory**: As a Series B company with 28.1% YoY headcount growth and a rapidly expanding product line, there are significant opportunities for career growth and impact. - **Leadership**: Founded by Emma Stern and Kelly Anderson, with a strong leadership team including a Chief Medical Officer and a Chief Pharmacy Officer, indicating a blend of tech and clinical expertise. - **Culture**: The company emphasizes compassion, convenience, and removing stigma, creating a supportive and inclusive work environment. ## Sources 1. [felixforyou.ca](https://www.felixforyou.ca/) 2. [felixforyou.ca/about](https://www.felixforyou.ca/about) 3. [felixforyou.ca/careers](https://www.felixforyou.ca/careers) 4. [builtin.com](https://builtin.com/company/felix-felixforyouca) 5. [linkedin.com](https://ca.linkedin.com/company/felixhealthca) ## Other roles at Felix - [Nurse Practitioner, Flexible](https://feeny.ai/job/nurse-practitioner-flexible-felix-canada-pqjhmwy6etzf) — Canada - [Nurse Practitioner, Part-Time](https://feeny.ai/job/nurse-practitioner-part-time-felix-canada-4b9kce0ctmvp) — Canada - [Nurse Practitioner, Menopause & Women's Health](https://feeny.ai/job/nurse-practitioner-menopause-women-s-health-felix-canada-2grezy8dwzvc) — Canada - [Nurse Practitioner, Full-Time](https://feeny.ai/job/nurse-practitioner-full-time-felix-canada-4de204aa3aac) — Canada - [Sr. Content Designer](https://feeny.ai/job/sr-content-designer-felix-canada-zqe91sqmhte7) — Canada - [Engineering Manager, AI](https://feeny.ai/job/engineering-manager-ai-felix-canada-f1t5cpbgh9kg) — Canada - [Lifecycle Marketing Manager](https://feeny.ai/job/lifecycle-marketing-manager-felix-canada-9h5b4nbb1h48) — Canada - [Manager, Clinical Operations](https://feeny.ai/job/manager-clinical-operations-felix-canada-11cpkgxt6tkk) — Canada - [Sr. Director, Brand](https://feeny.ai/job/sr-director-brand-felix-canada-re5b1q1b03pg) — Canada - [HR Business Partner](https://feeny.ai/job/hr-business-partner-felix-mississauga-99bm0ycv6rn8) — Mississauga, Canada