---
title: 'Observability Tech Lead at Tulip Interfaces'
canonical: 'https://feeny.ai/job/observability-tech-lead-tulip-interfaces-somerville-v6tgax7e2g9w'
type: 'job'
last_seen: '2026-09-09'
---

# Observability Tech Lead at Tulip Interfaces

- **Company:** Tulip Interfaces
- **Location:** Somerville, MA
- **Posted:** 2026-07-23
- **Last confirmed live:** 2026-09-09
- **Apply:** https://tulip.co/careers/job-posting/?gh_jid=7814582003

## Job description

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

[Tulip](https://tulip.co/), the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

- You can reason about systems at scale: their edge cases, failure modes, and life cycles across
- You’re excited about setting the technical agenda and coming up with novel, broad ideas
- You regularly keep up with the newest AI advancements in the realm of Observability & Monitoring
- You know what a good SLA looks like, and can teach others how to spot one
- You can communicate as well as you can code. You understand the value of discussion and work best in a team that champions clear and frequent communication

What skills do I need?

- 5+ years of experience working with open source Observability tools (e.g. Loki, Grafana, Tempo, Mimir stack)
- Hands-on experience instrumenting distributed systems using OpenTelemetry and managing metrics pipelines with Prometheus at scale
- Direct experience developing and distributing Claude Skills, Gemini Gems, or any other generic AI processes and are able to iterate on their efficacy
- Experience working with time-series data, ideally using promQL

Key Responsibilities:

- Mentor and evangelize on observability best practices, SLIs/SLOs, and reliability culture across engineering teams.
- Contributing to and maintaining Tulip's triage & remediation processes as a player / coach
- Perform incident response and debug production issues across the entire stack
- Design, build, and maintain the core infrastructure & tooling used by all of Tulip’s engineering teams

Tech Stack:

- TS and Go Services running on Kubernetes
- MongoDB and PostGres DBs
- Grafana, Loki, Mimir, Tempo, Alloy, Prometheus & OpenTelemetry Observability tooling

Key Collaborators:

- Engineering
- Edge
- DevOps
- Hardware

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $160,000 - $200,000 per year.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

## About Tulip Interfaces

## Company Overview
- **One-liner**: Tulip provides a composable frontline operations platform that enables manufacturers in regulated industries to build AI‑enabled connected apps, guide operators, track production, and gain real‑time operational visibility.
- **Entity Type**: Private (well‑funded, with $272.5 M in total funding)
- **Headquarters**: Somerville, Massachusetts, United States
- **Founded**: 2012
- **Founders**: Founded by a team of engineers from the MIT Media Lab (founder names not publicly disclosed)

## Core Business
- **Primary industries**: Manufacturing operations software, with a focus on regulated industries such as pharmaceuticals, medical devices, and complex discrete manufacturing.
- **Target customers**: B2B – mid‑market to enterprise manufacturers; operations teams on the front line (operators, quality, engineering).
- **Mission**: To democratize technology and empower those closest to operations to solve problems, making people the most valuable resource in manufacturing.

## Products & Services
- **Frontline Operations Platform**: A composable, no‑code/low‑code platform that lets teams build apps, automations, and AI agents for guiding workflows, capturing data, and connecting machines. Includes an app editor, player, governance & change management, analytics, computer vision, and automation capabilities.
- **Connectors & Edge Connectivity**: Hundreds of pre‑built drivers and an open Connector Framework to integrate CNC machines, legacy equipment, ERPs, WMSs, and enterprise systems. An Edge Machine Kit provides on‑premise data collection and processing.
- **AI & ML**: Native AI that understands the full operational context – documents, videos, edge data, tables – and supports natural‑language queries, auto‑translation, and human‑in‑the‑loop approvals.
- **Professional Services**: From one‑week on‑site Jumpstarts to six‑week Proof of Value engagements, with dedicated solution engineers building MVPs alongside customer teams.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metrics**: Annual revenue of $145 M (LinkedIn estimate) | Total funding of $272.5 M
- **Notable Investors**: C4 Ventures (Series A lead), DMG Mori Seiki (Series B lead); total of 8 funding rounds including seed and non‑equity assistance
- **Growth Signals**:
  - 286 employees (+11.4 % YoY); operating in 15 countries (US, Hungary, Germany, UK, Singapore, Israel, Japan, France, etc.)
  - Recognized by Built In as a Top Workplace in Boston (2025) and named to the Deloitte Technology Fast 500 (2024, ranked 220th)
  - Growing engineering presence – 63 active job postings (+96.9 % YoY)

## Competitive Advantages
- **Regulatory‑ready**: GxP‑compliant and FedRAMP Moderate equivalent, enabling use in heavily regulated environments.
- **Composable platform**: Allows rapid creation and iteration of apps without custom coding; scales from single site to global enterprise with role‑based permissions and audit trails.
- **Deep connectivity**: Open Connector Framework with hundreds of drivers for industrial and enterprise systems; edge computing for real‑time data collection.
- **AI native**: AI agents that operate on the full context of the operation, with built‑in governance and human‑in‑the‑loop controls.
- **MIT Media Lab roots**: Ten years of research in frontline operations, IoT, machine vision, and human‑computer interaction.

## Strategic Focus
- Expanding global presence and partner ecosystem (ecosystem engineers, pre‑built connectors).
- Deepening AI and agentic capabilities to further automate decision‑making on the front line.
- Strengthening governance and compliance to serve larger, multi‑site enterprise customers.
- Continuing to build a “Center of Excellence” culture that enables customers to scale independently.

## Why Work Here
- **Culture**: Described as a team of “builders, hackers, dreamers, creatives, and rebels” with a strong mission to transform manufacturing. Operating principles emphasize impact, iteration, and people first.
- **Work model**: Flexible – remote, hybrid, and onsite options available across offices in Somerville (HQ), Budapest, Munich, Tokyo, Tel Aviv, Singapore, and remote in the US and UK.
- **Perks & benefits**: Unlimited vacation, competitive healthcare (medical, dental, vision), commuter benefits, work‑from‑home stipend, fitness subsidies, parental leave, 401K, and life insurance.
- **Engineering culture**: Cross‑functional teams (Apps, Edge, Connectivity, Data, MLG, QA, Accounts, TechOps, Product) that work closely with IIoT, AI/ML, and manufacturing experts. Employees have direct impact on product and users.
- **Recognition**: Multiple Top Workplace awards (Boston Globe, Built In) and strong employee‑led communities (Parents@Tulip, Hey Lady, Allies@Tulip).

## Sources
1. [tulip.co](https://tulip.co/)
2. [tulip.co/about-us](https://tulip.co/about-us/)
3. [tulip.co/_careers](https://tulip.co/_careers/)
4. [tulip.co/eng](https://tulip.co/eng/)
5. [linkedin.com/company/tulip-interfaces](https://www.linkedin.com/company/tulip-interfaces)

## Other roles at Tulip Interfaces

- [Solutions Engineer - EMEA](https://feeny.ai/job/solutions-engineer-emea-tulip-interfaces-budapest-za38g9s7e2ks) — Budapest, Hungary
- [Solutions Engineer - EMEA](https://feeny.ai/job/solutions-engineer-emea-tulip-interfaces-munich-s3vmyqymqys8) — Munich, Germany
- [Senior Content Marketing Manager](https://feeny.ai/job/senior-content-marketing-manager-tulip-interfaces-somerville-5j9jb6tfcd4w) — Somerville, MA
- [Manufacturing Solutions Engineer](https://feeny.ai/job/manufacturing-solutions-engineer-tulip-interfaces-japan-1wqgxh26j1yb) — Japan
- [Revenue Strategy & Data Analytics Lead](https://feeny.ai/job/revenue-strategy-data-analytics-lead-tulip-interfaces-somerville-3z2nx3vjcrr5) — Somerville, MA
- [Senior Revenue Operations Manager, Sales](https://feeny.ai/job/senior-revenue-operations-manager-sales-tulip-interfaces-somerville-3cvpxf90frvn) — Somerville, MA
- [Revenue Operations Engineer](https://feeny.ai/job/revenue-operations-engineer-tulip-interfaces-somerville-gty7a0v6v4aw) — Somerville, MA
- [GTM Systems Engineer](https://feeny.ai/job/gtm-systems-engineer-tulip-interfaces-somerville-13mpacygpv25) — Somerville, MA
- [Developer Experience Engineer](https://feeny.ai/job/developer-experience-engineer-tulip-interfaces-somerville-3tqs322wr5aa) — Somerville, MA
- [Full-Stack Software Engineer](https://feeny.ai/job/full-stack-software-engineer-tulip-interfaces-somerville-6zxs860vng8n) — Somerville, MA