---
title: 'Ocean Planning Associate at Flexport'
canonical: 'https://feeny.ai/job/ocean-planning-associate-flexport-jakarta-kdjtjcdytwzd'
type: 'job'
last_seen: '2026-10-28'
---

# Ocean Planning Associate at Flexport

- **Company:** Flexport
- **Location:** Jakarta, Indonesia
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-28
- **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8330095

## Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

## About the Role

We’re looking for an Ocean Planning Associate based in Jakarta office, to take ownership of space planning, carrier booking, and allocation management for Flexport’s Indonesia export gateway — focusing on TPEB and FEWB tradelanes. You’ll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned.

This role is ideal for someone who’s built strong relationships with carrier offices or has hands-on experience in carrier customer service. You’ll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport’s ocean freight network efficiently.

## What You’ll Do

- Ocean Planning & Execution
- Manage the full cycle of shipment planning and bookings — from forecasting, allocation control, to SO release.
- Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments.
- Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules.
- Drive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics.
- Carrier Performance & Exception Handling
- Serve as the first point of escalation for booking exceptions, space shortfalls, and service disruptions.
- Leverage your relationships with carrier local offices to resolve issues quickly — SO pushes, equipment release, or rollover prevention.
- Monitor carrier KPIs (on-time performance, equipment availability, service quality) and flag trends to Procurement and Operations Excellence teams.
- Process Improvement & Market Insights
- Identify workflow gaps and propose process enhancements to improve speed and accuracy.
- Share market intelligence and seasonal trends across internal teams to support trade-lane strategy.
- Partner with Product and Engineering to enhance planning tools and data automation.

## What You’ll Bring

- 2–5 years of experience in freight forwarding, ocean carrier operations, or logistics planning.
- Proven track record of working closely with carrier local offices or directly in a carrier customer service role.
- Strong understanding of TPEB and/or FEWB tradelanes, allocation cycles, and equipment control.
- Excellent communication skills in both English and Bahasa Indonesia.
- Detail-oriented, calm under pressure, and highly organized.
- Proactive, data-driven problem solver who thrives in a fast-moving environment.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information.

## About Flexport

## Company Overview
- **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door.
- **Entity Type**: Private (Series E)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Ryan Petersen

## Core Business
- **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding
- **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries
- **Mission or purpose statement**: "To make global trade so easy there will be more of it."

## Products & Services
- **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management.
- **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class.
- **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies.
- **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs.
- **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries
- **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources)
- **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide

## Competitive Advantages
- **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations.
- **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments.
- **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class.
- **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity.
- **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models.

## Strategic Focus
- **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations.
- **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend).
- **Global expansion**: Operating across continents and time zones, with offices in multiple global locations.
- **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders.

## Why Work Here
- **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor.
- **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages.
- **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure.
- **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work.
- **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options.
- **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world."

## Sources
1. [flexport.com](https://www.flexport.com/company/careers/)
2. [flexport.com](https://www.flexport.com/)
3. [flexport.com](https://www.flexport.com/company/about-us/)
4. [flexport.com](https://www.flexport.com/careers/jobs/)
5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1)

## Other roles at Flexport

- [Ocean Operations Associate](https://feeny.ai/job/ocean-operations-associate-flexport-shenzhen-b7j0n9tf95sc) — Shenzhen, China
- [Customs Associate](https://feeny.ai/job/customs-associate-flexport-bellevue-swbtcvqkc1h8) — Bellevue, WA
- [Director, EMEA Ocean Operations](https://feeny.ai/job/director-emea-ocean-operations-flexport-amsterdam-7pnwesppvt49) — Amsterdam, Netherlands
- [People Business Partner, EMEA](https://feeny.ai/job/people-business-partner-emea-flexport-amsterdam-frhc0fwads6z) — Amsterdam, Netherlands
- [Account Manager III, Fulfillment](https://feeny.ai/job/account-manager-iii-fulfillment-flexport-atlanta-camhqce34xn3) — Atlanta, GA / Chicago, IL / Dallas, TX / Los Angeles, CA
- [Senior Associate, Control Tower & Service Delivery](https://feeny.ai/job/senior-associate-control-tower-service-delivery-flexport-shenzhen-twr7qsqcm4a3) — Shenzhen, China
- [Commercial Graduate Trainee](https://feeny.ai/job/commercial-graduate-trainee-flexport-frankfurt-f5t0ey875s84) — Frankfurt, Germany / Hamburg, Germany
- [Account Executive I (Farmer)](https://feeny.ai/job/account-executive-i-farmer-flexport-bellevue-dga00xf2ab1f) — Bellevue, WA
- [Account Executive II (Farmer)](https://feeny.ai/job/account-executive-ii-farmer-flexport-bellevue-s06tsxpv7jc0) — Bellevue, WA
- [Senior Global Operations Associate - Air freight](https://feeny.ai/job/senior-global-operations-associate-air-freight-flexport-paris-c6ns9qpkvh2t) — Paris, France