--- title: 'Ocean Planning Associate at Flexport' canonical: 'https://feeny.ai/job/ocean-planning-associate-flexport-taipei-aqcxehra84wf' type: 'job' last_seen: '2026-09-09' --- # Ocean Planning Associate at Flexport - **Company:** Flexport - **Location:** Taipei, Taiwan - **Posted:** 2026-07-20 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/flexport/jobs/8071086 ## Job description About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Our Ocean Planning Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services.  As a Planning Associate, you’ll be an integral part of helping achieve Flexport’s growth goals. We’re looking for multiple team members, responsible for different trades that we are focusing on. Candidates will need to have a passion for ocean freight and ability to work with parties across different parts of the organization. What you’ll do: - Coordinate day-to-day shipment assignments and operations with internal and external stakeholders. Regular communication with local partners and carriers - Run FMT (our internal Fulfillment Management Tool) twice daily to assign schedules to shipments for Execution team to place bookings on with carriers - Maintain FMT data including allocation, sailing schedules, cut-off dates, etc - Execute pre-bookings, support/hypercare trial shipment and submit rollover list if necessary - Create best practices, work on function enhancements, do automation study and provide feedback to tech/engineering teams - Conduct data analysis on utilization and forecasts vs allocation - Manage and resolve exceptions and escalations through the operations process in a timely manner based on agreed SLA’s - Build and develop local carrier relationships including coverage of carrier meetings, performance metrics, market intelligence collection (extraloader plans, omissions and blank sailings) - Work with the Ocean Procurement and Allocation & Yield on allocation planning and escalation handling. Manage hard allocation and give feedback to Allocation & Yield on requirements. - Prepare forecasts and request soft allocation to match surplus demand in order to secure space for our clients - Optimize through net revenue steering and deadfreight performance management - Monitor performance on OTE and other relevant metrics - Work on continuous process improvements - Additional projects and duties as assigned What you’ll need: - BA/BS degree with a strong track record of success - Minimum 2 years of experience at a startup, top consulting firm, an NVOCC pricing, procurement or operations team or in a supply-chain role, hands on experience of Transpacific trade is a plus - Excellent communication, interpersonal, and organizational skills - An obsession with client happiness. You succeed when they succeed - Next-level attention to detail - Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! - The intellectual horsepower to become an expert on international trade in a matter of weeks - A mastery of email communication. You keep the inbox at zero Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at [www.flexport.com/privacy](http://www.flexport.com/privacy) for additional information. ## About Flexport ## Company Overview - **One-liner**: Flexport is a technology-driven freight forwarding and supply chain platform that uses AI to coordinate global logistics from factory to customer door. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA - **Founded**: 2013 - **Founders**: Ryan Petersen ## Core Business - **Primary industry**: Logistics, Supply Chain Technology, Freight Forwarding - **Target customers**: B2B — enterprise and SMB businesses that import/export goods globally across industries - **Mission or purpose statement**: "To make global trade so easy there will be more of it." ## Products & Services - **Ocean & Air Freight**: Full-service ocean and air freight solutions with SKU-level visibility, real-time tracking, and cost management. - **Customs Brokerage**: Licensed customs brokers using AI to review 100% of entries before submission, achieving a compliance error rate 10x better than next best in class. - **Booking Management**: Platform to manage ocean contracts and bookings, track real-time performance, and optimize allocation strategies. - **Buyer’s Consolidation**: Service to maximize container utilization by grouping multiple suppliers into one container, reducing freight and labor costs. - **Supply Chain AI Platform**: AI-driven decision-making platform that automates processes, reduces freight spend by 10% or more, and deploys large language models and AI agents for real-world logistics optimization. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: 2.9x net revenue growth since 2024; serves more than 13,000 customers across 147 countries - **Notable Investors/Partners**: Ryan Petersen (Founder & CEO); major investors include Founders Fund, SoftBank Vision Fund, and others (specific lead investors not fully detailed in provided sources) - **Growth Signals**: Rapid AI deployment in logistics; 400+ software engineers focused on AI; net revenue growth of 2.9x since 2024; expanding global presence with offices worldwide ## Competitive Advantages - **Real-world AI deployment**: Unlike many supply chain AI startups, Flexport is deeply embedded in actual operations of moving cargo by ocean, air, truck, and rail, with proprietary data and integrations. - **Scale and trust**: 13,000+ customers and integration with enterprise systems, logistics service providers, and governments. - **Customs compliance**: AI auditor reviews 100% of entries, achieving 10x better error rate than next best in class. - **End-to-end platform**: Single platform covering freight, customs, booking, and consolidation, reducing silos and complexity. - **Data ontology**: Proprietary data ontology for global logistics, enabling powerful AI models. ## Strategic Focus - **AI-driven autonomous supply chain**: Building AI agents to create an autonomous supply chain, deploying the latest foundational AI models on top of proprietary data and integrations. - **Customer obsession**: Prioritizing customer success and hard cost savings (e.g., 10%+ reduction in freight spend). - **Global expansion**: Operating across continents and time zones, with offices in multiple global locations. - **Talent development**: Aiming to hire 80% of manager and above roles from within, developing early-career talent into leaders. ## Why Work Here - **Meritocracy**: Compensation and advancement based on value created, with rapid growth opportunities for smart, hardworking people. Many leaders started on the ground floor. - **Learning environment**: Described as "the best company to learn about how the world works" — logistics underlies the global economy. Employees speak over 70 languages. - **Cutting-edge technology**: 400+ software engineers deploying latest AI models in real-world logistics; roles include Senior Software Engineer: Applied AI, Autonomous Freight Systems, and Data Infrastructure. - **Culture**: Values include "Win as a Team," "Empower the Client," "Play the Long Game," "Act Like an Entrepreneur," and "Simplify." Recognized as a Great Place to Work. - **Global and remote-friendly**: 125 open positions across Engineering, Operations, Sales, Customs, and more, with offices worldwide and remote options. - **Impact**: Working on the $8.6T global logistics market — "the single largest opportunity to apply AI anywhere in the world." ## Sources 1. [flexport.com](https://www.flexport.com/company/careers/) 2. [flexport.com](https://www.flexport.com/) 3. [flexport.com](https://www.flexport.com/company/about-us/) 4. [flexport.com](https://www.flexport.com/careers/jobs/) 5. [flexport.com](https://www.flexport.com/careers/jobs/?gh_src=c0d6caef1) ## Other roles at Flexport - [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shenzhen-14dfjdstfdd1) — Shenzhen, China - [Sales Executive](https://feeny.ai/job/sales-executive-flexport-melbourne-zk1612gv70qx) — Melbourne, Australia - [Account Manager](https://feeny.ai/job/account-manager-flexport-melbourne-qtjcw94sandh) — Melbourne, Australia - [Global Operations Specialist](https://feeny.ai/job/global-operations-specialist-flexport-los-angeles-california-8nxzgbn2wnbh) — Los Angeles California, United States - [Sales Manager](https://feeny.ai/job/sales-manager-flexport-shanghai-ft26s28a0xk2) — Shanghai, China - [Global Operations Associate](https://feeny.ai/job/global-operations-associate-flexport-dallas-texas-5hz24q9ffn0d) — Dallas Texas, United States - [Area Manager](https://feeny.ai/job/area-manager-flexport-chicago-7a3aye647txj) — Chicago, IL - [Rotational Development Program](https://feeny.ai/job/rotational-development-program-flexport-chicago-illinois-eexct2q6sv1t) — Chicago Illinois, United States - [Onsite Customer Service Manager, Fulfillment](https://feeny.ai/job/onsite-customer-service-manager-fulfillment-flexport-dallas-1324ybx6g7x2) — Dallas, TX / San Bernardino, CA - [Market Performance Associate - Ocean Gateway](https://feeny.ai/job/market-performance-associate-ocean-gateway-flexport-guadalajara-dwmvew96ajkf) — Guadalajara, Mexico