--- title: 'OEM Account Director at Numa' canonical: 'https://feeny.ai/job/oem-account-director-numa-remote-0jnzctz88kmz' type: 'job' last_seen: '2026-10-15' --- # OEM Account Director at Numa - **Company:** Numa - **Location:** Remote - **Work type:** remote - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/numa/jobs/4370724009 ## Job description OEM Account Director Location: Remote (U.S.) with ~50% travel to Detroit/Dearborn ## About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). ## The Role We're hiring a OEM Account Director to own and grow our relationship with the largest Numa's OEM partners, including Ford, GM, and Stellantis, representing ~10,000 dealerships in the United States. This is a high-visibility, quota-carrying role that sits at the intersection of enterprise account management, partnership strategy, and program execution. You will be responsible for deepening the commercial relationship, driving dealer enrollment and adoption of Numa across the OEM's network, and turning a single program into a durable, expanding partnership. This position reports to the Head of Corporate & Business Development. We're looking for someone who has managed complex enterprise accounts and/or has demonstrable skills to do so, and thrives on the relationship and organization skills side of the job: someone who is in it for the people, has real hustle, and uses AI as a force multiplier so more of their time goes toward face time with OEM partners instead of busywork. Automotive OEM experience is an absolute requirement. ## What You’ll Do - Own the day to day relationship for Numa's OEM partner programs, running a proactive engagement cadence that monitors program health - Build genuine, trusted relationships across key levels of the OEM organization to protect and grow partnership - Facilitate executive-level alignment between Numa and OEM partners, ensuring shared priorities, strong relationships, and clear paths to partnership growth - Prepare and lead program reviews, translating dealership and product data into polished presentations that advance Numa's position with OEM stakeholders. - Assist in the preparation and coordination of responses to OEM RFPs, RFIs, and vendor evaluations - Spot opportunities and apply value selling principles to expand Numa's footprint within each OEM account, and negotiate outcomes that are mutually beneficial for the OEM and for Numa. - Partner with Numa's sales and customer success teams to convert OEM-level endorsement into dealership-level revenue and retention. - Track program health, open risks, and action items with a level of organization that keeps nothing from slipping through the cracks. ## What You Bring - 10+ years of enterprise sales or account management experience, including direct experience managing automotive OEMs (GM, Ford, Stellantis) or Tier 1 suppliers. This experience is required for consideration - Experience navigating large, matrixed organizations and building relationships from line level managers up to executive sponsors - An AI native way of working: you already use AI tools to move faster and get more done, and you can bring that mindset to a fast moving OEM account using AI to accelerate account prep, reporting and follow through - A genuine love of working with people; you're energized by frequent in person and virtual interaction, not drained by it - Unparalleled hustle: you're comfortable in a fast moving, high accountability environment and you don't wait to be told what's next - Excellent written and verbal communication skills, including comfort presenting to and negotiating with senior executives - Strong project management skills, with experience coordinating complex, multi-stakeholder initiatives (program rollouts, renewals, RFP responses) against firm deadlines - Proven forecasting and account-planning discipline, with hands-on CRM experience (HubSpot or similar) - Bachelor's degree or equivalent practical experience - Willingness to travel to the Detroit area roughly 50% of the time for in person meetings, business reviews, and relationship building ## Why Join Numa - We are just getting started - help us scale our OEM team! - We believe in everyone’s growth - Be part of an industry leader named the #1 fastest-growing AI Automotive company by Inc. 5000 ## Compensation & Benefits - Target OTE: $200,000 - $260,000 - Equity Package - Flexible PTO - Health, dental, and vision benefits - 401(k) plan At Numa, you’ll have the chance to represent game-changing technology in an industry that’s ready for innovation. If you love being in the field, thrive on solving problems in real time, and want to make an impact at a high-growth company, we’d love to hear from you. ## About Numa ## Company Overview - **One-liner**: Numa is the AI Operating System for car dealerships that captures, assigns, and resolves every customer interaction across calls, texts, voicemails, and reviews to boost CSI, service revenue, and advisor productivity. - **Entity Type**: Private (Series B) - **Headquarters**: Oakland, California, United States - **Founded**: 2017 - **Founders**: Tasso Roumeliotis (CEO), Joel Grossman (President), Andy Ruff (Chief Product & Tech) ## Core Business - **Primary industry**: Automotive technology – AI-powered dealership operations platform - **Target customers**: B2B – franchise dealerships and multi-rooftop dealer groups - **Mission**: “Dealer DNA Meets Silicon Valley AI” – make it super easy for dealerships to communicate with customers by unifying fragmented tools into one intelligent system ## Products & Services - **[Smart Inbox](https://www.numa.com/)**: AI-native inbox that consolidates all dealership communications. Uses AI agents to handle customers, write replies, surface history, and chase follow-ups. - **[Voice AI](https://www.numa.com/)**: “Voice with a brain” – answers calls with DMS context in real time, resolves requests (e.g., booking, status updates) and writes back to the DMS without scripting. - **[Service Advisor Agent](https://www.numa.com/)**: AI that books appointments, recovers missed calls, and surfaces declined/unsold work from existing data. - **[Opportunity Agent](https://www.numa.com/)**: AI that writes replies, surfaces full history, and chases follow-ups to rescue leads. - **[Heat Case Agent](https://www.numa.com/)**: AI that monitors real-time sentiment and customer history to escalate and resolve at-risk cases before they’re lost (drives 70% retention on those rescues). - **[LiveCSI™](https://www.numa.com/)**: Real-time customer satisfaction heart-rate monitor that enables dealers to resolve heat cases while the customer is still in the shop. All offerings are delivered as SaaS and integrated with the dealership’s existing DMS, CRM, and scheduler. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: **Total Funding** – $44.1 million (Series A $10.5 M in 2019, Series B $32 M in October 2024 led by Mitsui & Co and Touring Capital) [linkedin.com](https://www.linkedin.com/company/numa) - **Notable Investors/Partners**: Touring Capital, Mitsui & Co, Google’s Gradient Ventures, Threshold Ventures (Tesla, SpaceX), Costanoa Ventures [numa.com/careers](https://numa.com/careers) - **Growth Signals**: - Trusted by 1,300+ dealerships; handled over 1 billion calls/texts, booked 4 million+ appointments, and managed 12 million+ repair orders [numa.com](https://www.numa.com/) - 163 employees, with 56.8% yearly headcount growth [linkedin.com](https://www.linkedin.com/company/numa) - #168 overall and #4 in AI category on the 2024 Inc. 5000 [numa.com/careers](https://numa.com/careers) - Acquired NumberAI, Inc. in April 2026 [linkedin.com](https://www.linkedin.com/company/numa) ## Competitive Advantages - **Deep DMS integration** – 90% DMS coverage across the industry; Voice AI connects to the DMS in real time, not a script, allowing it to book genuine open service bays and provide vehicle-specific updates [numa.com](https://www.numa.com/) - **Unified platform** – Replaces fragmented point solutions (separate phone system, texting, scheduling, CSI) with a single AI inbox that captures, assigns, and resolves every interaction [numa.com/about](https://www.numa.com/about) - **Real-time CSI heart-rate monitor** (LiveCSI) – enables immediate intervention on customer issues, a differentiator from post-visit surveys - **Founder pedigree** – Team previously built and sold Location Labs for $220 M with only $19 M of primary capital; profitable for seven consecutive years [numa.com/about](https://www.numa.com/about) ## Strategic Focus - **Scaling dealership adoption** – Expanding from 1,300 rooftops toward larger dealer groups and national chains, as evidenced by the Series B led by Mitsui & Co and Touring Capital [linkedin.com](https://www.linkedin.com/company/numa) - **Product expansion** – Continuing to enhance AI agents (Service Advisor, Opportunity, Heat Case) and deepen integrations with dealership management systems - **Talent acquisition** – Actively hiring in Engineering, Sales, Field Implementation, and Performance Architect roles [numa.com/careers](https://numa.com/careers) ## Why Work Here - **High employee satisfaction** – LinkedIn rating of 4.5/5 overall, with culture at 4.5 and career opportunities at 4.7 [linkedin.com](https://www.linkedin.com/company/numa) - **Growth trajectory** – 56.8% yearly headcount increase and Inc. 5000 recognition signal rapid scaling and career advancement potential - **Small team, big impact** – Currently ~163 employees; employees get to work on cutting-edge generative AI applied to a traditional industry - **Backed by top-tier investors** – Google’s Gradient, Threshold Ventures, Mitsui, and Costanoa provide stability and network - **Work policy** – Two offices (Oakland HQ); hybrid/remote details not publicly specified, but roles are likely on-site or hybrid given dealership field operations - **Culture values** – Obsession with customer excellence, “customer success is everyone’s job”, and a blend of dealer DNA with Silicon Valley AI [numa.com/careers](https://numa.com/careers) ## Sources 1. [numa.com/careers](https://numa.com/careers) 2. [numa.com](https://www.numa.com/) 3. [numa.com/about](https://www.numa.com/about) 4. [linkedin.com/company/numa](https://www.linkedin.com/company/numa) 5. [job-boards.greenhouse.io/numa](http://job-boards.greenhouse.io/numa) ## Other roles at Numa - [Senior Machine Learning Developer](https://feeny.ai/job/senior-machine-learning-developer-numa-montreal-qz6b5yp7rapy) — Montréal, Canada - [Field Implementation Manager](https://feeny.ai/job/field-implementation-manager-numa-remote-13k3k7c4bktf) - [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-numa-kansas-city-kjfp1km4t06p) — Kansas City, MO - [Future Opportunities](https://feeny.ai/job/future-opportunities-numa-remote-qbafxz9tz4gj) - [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-numa-remote-kacbyfz7bfqe) - [Regional Sales Manager](https://feeny.ai/job/regional-sales-manager-numa-united-states-6md72zyr2503) — United States - [Sr. Product Designer](https://feeny.ai/job/sr-product-designer-numa-montreal-jra8cr80dsxs) — Montréal, Canada - [Performance Architect](https://feeny.ai/job/performance-architect-numa-remote-xwa7nqtz4zem)