---
title: 'Office Administrator at IntraFi'
canonical: 'https://feeny.ai/job/office-administrator-intrafi-arlington-t6kt6d2bjs5p'
type: 'job'
last_seen: '2026-09-08'
---

# Office Administrator at IntraFi

- **Company:** IntraFi
- **Location:** Arlington, VA
- **Compensation:** $24–$30/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/intrafi/b4de93c5-911e-473a-af9a-e09408430d93

## Job description

At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.

As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes—from community banks to large financial organizations—which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by American Banker, Washington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.

## Your Role

We are seeking a full-time Office Administrator to join our team at our corporate headquarters in Arlington, VA. In this highly visible role, you will be the first point of contact for visitors, clients, and employees while helping ensure our office operates efficiently each day. You'll provide exceptional customer service, support company operations, assist with office administration, coordinate meetings and events, and contribute to creating a welcoming and collaborative workplace.

The ideal candidate is dependable, organized, proactive, and enjoys working with people. This position requires working onsite Monday through Friday from 8:30 AM to 4:30 PM.

## Your Responsibilities

Front Desk & Office Operations (50%)

Create a professional, welcoming, and well-organized office environment that supports a positive experience for employees, clients, and visitors.

- Serve as the first point of contact for visitors, clients, and employees, providing a warm welcome and responsive assistance.
- Manage front desk communications by answering and directing incoming calls and responding to general inquiries promptly and professionally.
- Ensure mail, packages, and shipments are received, distributed, and processed accurately and efficiently.
- Maintain a clean, organized, and fully stocked workplace by monitoring supplies and ensuring common areas are consistently ready for use.
- Coordinate with vendors and building management to resolve maintenance and service needs promptly and minimize workplace disruptions.
- Identify and recommend improvements to office procedures, services, and shared spaces that enhance efficiency and the overall workplace experience.

Administrative Support (30%)

Provide reliable, detail-oriented administrative support that helps employees, departments, and senior leaders work efficiently and effectively.

- Help create a smooth and welcoming onboarding experience by preparing workspaces and coordinating office-related arrangements for new hires.
- Prepare and distribute clear, accurate, and professional internal communications, correspondence, and office documents.
- Support departments and senior leadership with special projects, scheduling, document preparation, and other day-to-day administrative needs.
- Process office purchases and invoices accurately and maintain organized records to support timely payment and budget tracking.
- Provide flexible administrative and operational support as priorities evolve, helping the team meet deadlines and keep important initiatives moving forward.

Event Coordination & Culture Support (20%)

Play an active role in creating a welcoming, connected workplace and sustaining IntraFi’s highly regarded company culture—one reflected in our five-star Glassdoor ratings.

- Coordinate conference room schedules and prepare polished, welcoming spaces for meetings, company events, and visiting guests.
- Support successful company meetings, employee celebrations, social events, and engagement activities by managing logistics, supplies, communications, setup, and breakdown.
- Help coordinate employee volunteer programs, charitable-giving initiatives, and community-service opportunities that encourage participation and advance IntraFi’s community impact.
- Collaborate with colleagues across the organization on programs that strengthen employee connection, engagement, and belonging.
- Track event details, deadlines, registrations, and administrative requirements to ensure activities are thoughtfully organized and successfully executed.

Required Experience, Skills, and Qualifications

- High school diploma or equivalent required
- At least one year of experience working as an Office Assistant, Receptionist, or in a similar administrative support role required
- Friendly, professional, and customer-focused demeanor
- Excellent verbal and written communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Dependable, punctual, and able to work independently
- Proficient with Microsoft Office, including Outlook, Word, Excel, and Teams
- Ability to provide exceptional service to both internal and external customers
- Must be able to bend, reach, stoop, and twist to perform routine office duties and lift or move office materials and packages weighing up to 40 pounds

Employee Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Parental leave Professional development assistance Referral program Vision insurance

IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services.

IntraFi’s job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact hr@intrafi.com.

## About IntraFi

## Company Overview
- **One-liner**: IntraFi operates the largest deposit network in the U.S., connecting over 3,000 financial institutions to help them manage liquidity, keep deposits secure, and support community lending.
- **Entity Type**: Private (no public ticker; funded through operations, no disclosed venture rounds)
- **Headquarters**: Arlington, Virginia, USA
- **Founded**: 2002 (as Promontory Interfinancial Network)
- **Founders**: Mark Jacobsen (CEO and co‑founder, inventor of reciprocal deposits) and former banking regulators

## Core Business
- **Primary industry**: Financial technology (fintech) – deposit network services for banks and financial institutions.
- **Target customers**: B2B – community banks, regional and money center banks, brokerage firms, fintechs, and other financial services organizations.
- **Mission/purpose**: Help financial institutions keep customers’ money secure, manage cash balances, and increase profitability while driving local economic growth through reciprocal deposits.

## Products & Services
- **CDARS®** (Certificate of Deposit Account Registry Service): Allows depositors to access multi‑million‑dollar FDIC insurance through a single bank by placing funds across network banks.
- **ICS®** (Insured Cash Sweep): Provides FDIC insurance on large money market and demand deposit account balances.
- **IntraFi Sweep™**: Automated sweep service for managing excess liquidity.
- **IntraFi Yankee Sweep®**: Helps institutions place deposits across state lines to manage liquidity.
- **IntraFi Assetpoint®**: Marketplace for buying and selling bank assets, including loans and private equity capital call facilities.
- **IntraFi Repo™**: Repurchase agreement service for short‑term liquidity.

All offerings are technology‑enabled services (SaaS‑like platform) that integrate with banks’ core systems.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Over 3,000 financial institutions in the network, representing 64% of all U.S. banks, including 79% of CDFIs and 92 of the top 100 U.S. banks.
- **Notable Investors/Partners**: Not disclosed; company is self‑sustaining with a 20+ year track record. Partners include thousands of banks across the U.S.
- **Growth Signals**: 
  - Largest per‑depositor, per‑bank capacity in the industry.
  - Tens of billions of dollars processed daily.
  - 99% customer satisfaction rating.
  - 23+ year track record with zero service disruptions through three financial crises.
  - Regularly examined by federal regulators using FFIEC standards.

## Competitive Advantages
- **Network scale**: The largest deposit network in the U.S., unmatched capacity and reach.
- **First‑mover**: Invented reciprocal deposits (CDARS/ICS) and holds patents on core technology.
- **Operational resilience**: Cloud‑hosted, multi‑region redundancy, third‑party stress testing and disaster recovery.
- **Regulatory expertise**: Founded by former regulators; board and executive team have deep banking and regulatory backgrounds.
- **Client‑centric service**: Dedicated relationship managers and a client services team with a 99% satisfaction rating.

## Strategic Focus
- Continue innovating deposit placement and liquidity management solutions.
- Expand network participation among community banks, CDFIs, and minority‑owned depository institutions (e.g., the ACT® Deposit Program).
- Maintain operational excellence and security as regulatory expectations evolve.
- Leverage technology (including AI and cloud) to enhance service offerings and client experience.

## Why Work Here
- **Culture**: Collaborative, mission‑driven environment focused on doing good for clients and communities. Recognized as #1 Best Place to Work by *American Banker* and *Washington Business Journal*.
- **Work model**: Flexible hybrid environment (Arlington, VA HQ); some remote roles available (e.g., QA Engineer in Midwest locations).
- **Benefits**: 
  - Generous time off (annual, personal, parental, paid holidays, sick leave)
  - Quality medical, dental, vision plans
  - 401(k) with company match
  - Life and disability insurance
  - Free food, monthly social events
  - Employee Assistance Program
  - Annual training‑dollar allowance
  - Free onsite gym
- **Engineering culture**: Emphasis on innovation (Java, AWS, AI), collaboration with finance experts, and opportunity to work on critical financial infrastructure.

## Sources
1. [intrafi.com](https://www.intrafi.com/) – Homepage and service overview
2. [intrafi.com/about-us](https://www.intrafi.com/about-us) – Company history, leadership, mission
3. [intrafi.com/join-us](https://www.intrafi.com/join-us) – Careers page, benefits, culture
4. [jobs.lever.co/intrafi](https://jobs.lever.co/intrafi) – Current job openings (Software Architect, QA Engineer, Operations Analyst, etc.)
5. [intrafi.com/intrafi-faq](https://www.intrafi.com/intrafi-faq) – Company FAQs with network stats, security, and community impact

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