---
title: 'Office Assistant at Liberate'
canonical: 'https://feeny.ai/job/office-assistant-liberate-boston-xxthjwghcdhj'
type: 'job'
last_seen: '2026-09-10'
---

# Office Assistant at Liberate

- **Company:** Liberate
- **Location:** Boston, MA
- **Work type:** hybrid
- **Posted:** 2026-07-06
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/liberate/jobs/5296025008

## Job description

## About Liberate

Liberate builds insurance-native AI agents that handle customer interactions end-to-end across voice, SMS, email, and digital - then complete the downstream work inside core systems like Guidewire, Duck Creek, Applied Epic, and Salesforce. We are the System of Action for Insurance: our agents don't just talk, they execute and resolve. In a market full of AI demos, our moat is production depth - real regulated conversations, real workflows, and the governance and trust layer that carriers and agencies require.

## About the Role

We're looking for a part-time Office Assistant to be the heartbeat of our Boston office. This role is in office Tuesday and Thursday, 16 hours per week, and is essential to keeping our space running smoothly, welcoming, and fun. You'll be the first face employees, guests, and vendors see, and the person who makes sure the office always feels stocked, organized, and ready for whatever the day brings. This is a hands-on, in-person role for someone who takes pride in the details and genuinely enjoys creating a great workplace experience.

## Key Responsibilities

- Own meeting rooms and assist with meeting setup, including IT for conference tech.
- Help create and maintain a vibrant, fun, and welcoming office atmosphere.
- Greet employees, guests, and vendors, and ensure visitors have a positive experience.
- Manage office supplies and snacks by monitoring inventory, placing orders, and organizing storage areas.
- Keep common areas, conference rooms, and kitchens clean, stocked, and organized throughout the day.
- Coordinate office vendors and service providers, such as deliveries, building management, cleaning crews, and maintenance technicians.
- Assist with other administrative support as needed.
- Support onboarding by preparing workspaces, distributing equipment, and ensuring new hires have necessary office supplies.
- Help plan and execute company events, team lunches, celebrations, and other in-office activities.

## Qualifications

- Ability to work in office Tuesday and Thursday, 16 hours per week
- Must live a commutable distance to our Boston office at 711 Atlantic Ave, Floor 6, Boston, MA
- Friendly, welcoming demeanor with excellent interpersonal and communication skills
- Comfortable troubleshooting basic conference room / IT setups
- Ability to manage multiple small tasks at once and take initiative without close supervision
- Reliable, punctual, and takes ownership of the office environment
- Immediate Start Date

## Nice to have

- Prior experience in an office coordinator, front desk, or hospitality role
- Experience helping plan events or team activities
- Familiarity with office supply/inventory management tools

Compensation for this role ranges from $25–$30 per hour, depending on experience.

## About Liberate

## Company Overview
- **One-liner**: Liberate provides an AI-powered system of action for insurance, using voice AI to answer every call, email, and SMS instantly and automate downstream workflows end-to-end.
- **Entity Type**: Private (Series B, raised $72M total)
- **Headquarters**: San Francisco Bay Area, California, United States (with offices in Boston and presence in Argentina, Brazil, and Canada)
- **Founded**: 2022
- **Founders**: Amrish Singh (Co-founder & CEO), Ryan Eldridge (Co-founder & CTO), Jason St. Pierre (Co-founder & CPO)

## Core Business
- **Primary industry**: Insurance technology (AI-powered customer experience and process automation)
- **Target customers**: B2B – carriers, agencies, and brokers in the insurance industry
- **Mission**: “Harness technology to help insurers and agents deliver fast, personalized service. We help you turn tasks into meaningful, memorable customer experiences.”

## Products & Services
- **Voice AI Agents**: Human-like conversational AI that handles inbound calls, emails, and SMS 24/7, with multilingual support (English, French, Spanish) and warm transfer to human agents when needed.
- **Claims Automation**: AI that verifies identity, gathers details, and files claims without human intervention.
- **Reporting Dashboard**: Full call transcripts, recordings, sentiment analysis, and a proprietary “smoothness” score measuring how natural the interaction was.
- **Integrations**: Out-of-the-box and custom integrations with core insurance systems, CRMs, rating engines, and policy/claims management platforms.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding $72M (Seed $7M led by Eclipse, Series A $15M led by Redpoint, Series B $50M led by Battery Ventures)
- **Notable Investors/Partners**: Eclipse, Redpoint, Battery Ventures
- **Growth Signals**: Headcount grew 157.9% year-over-year to 74 employees; 35 active job postings; quarterly job posting growth +40%; LinkedIn followers up 104% yearly; claims 80% resolution rate for customer calls.

## Competitive Advantages
- **Insurance-native AI**: Purpose-built for insurance workflows (sales, servicing, claims) with deep integrations into core systems.
- **Proprietary quality metrics**: “Smoothness” scoring and sentiment analysis for natural, human-like conversations.
- **Enterprise-grade security**: HIPAA, SOC 2, PCI, and GDPR compliant.
- **Multilingual support**: Real-time language switching for English, French, and Spanish.
- **End-to-end automation**: From first contact to full resolution, reducing the need for human intervention.

## Strategic Focus
- Continue expanding AI agent capabilities across the entire insurance customer journey.
- Deepen integrations with major insurance core systems and rating engines.
- Scale go-to-market through enterprise sales and partnerships.
- Grow engineering and product teams to accelerate product development.

## Why Work Here
- **Hybrid culture**: Two-day in-office schedule (San Francisco or Boston) supporting collaboration and work-life balance.
- **Equity**: Available for all employees – “Take pride in what you’re building as an owner.”
- **Flexible PTO**: Encouraged time off to relax and recharge.
- **Comprehensive benefits**: Medical, dental, vision, 401k, flexible spending account, referral bonuses, employee discount perks.
- **Parental leave**: Paid time off and gradual return-to-work program.
- **Professional development**: Mentorship, growth opportunities, and investment in people.
- **Impactful work**: Build groundbreaking AI solutions that redefine the insurance industry.
- **Collaborative team**: Work alongside technology experts, insurance veterans, and passionate problem-solvers.
- **Glassdoor rating**: 4.7/5.0 (15 reviews) – high marks for culture, compensation, and career growth.

## Sources
1. [liberateinc.com](https://www.liberateinc.com/) – Company overview, product details, mission, integrations, security certifications
2. [liberateinc.com/about](https://www.liberateinc.com/about) – Leadership team, founders, mission statement
3. [liberateinc.com/careers](https://www.liberateinc.com/careers) – Benefits, hybrid policy, equity, culture
4. [linkedin.com/company/liberate-inc](https://www.linkedin.com/company/liberate-inc) – Headcount, funding rounds, investor details, employee breakdown, job postings, ratings
5. [job-boards.greenhouse.io/liberate](https://job-boards.greenhouse.io/liberate/jobs/4960371008) – Current job openings, locations, roles

## Other roles at Liberate

- [Head of RevOps](https://feeny.ai/job/head-of-revops-liberate-berkeley-f1d1r010t1j3) — Berkeley, CA
- [Lead Security and Infra Engineer](https://feeny.ai/job/lead-security-and-infra-engineer-liberate-boston-brkx3dgdwqjj) — Boston, MA / San Francisco, CA
- [Staff Agent Product Manager](https://feeny.ai/job/staff-agent-product-manager-liberate-boston-w20hpb5q39mg) — Boston, MA
- [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-liberate-boston-628mdzqdqpwn) — Boston, MA
- [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-liberate-san-francisco-x16zsq2fyhkx) — San Francisco, CA
- [Founding Deployment Strategist](https://feeny.ai/job/founding-deployment-strategist-liberate-boston-e317ehbb0yza) — Boston, MA
- [Group Agent Product Manager](https://feeny.ai/job/group-agent-product-manager-liberate-boston-tyd343p3akd6) — Boston, MA
- [Agent Product Manager](https://feeny.ai/job/agent-product-manager-liberate-boston-de0mn12ckyvk) — Boston, MA
- [Senior AI Agent Engineer](https://feeny.ai/job/senior-ai-agent-engineer-liberate-san-francisco-wnyjx0195wmf) — San Francisco, CA
- [Senior AI Agent Engineer](https://feeny.ai/job/senior-ai-agent-engineer-liberate-boston-e9jq3cjantnr) — Boston, MA / San Francisco