--- title: 'Office Coordinator at Conduit Health' canonical: 'https://feeny.ai/job/office-coordinator-conduit-health-fort-lauderdale-psxzmdpfaefh' type: 'job' last_seen: '2026-11-03' --- # Office Coordinator at Conduit Health - **Company:** Conduit Health - **Location:** Fort Lauderdale, FL - **Employment:** full-time - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-03 - **Apply:** https://jobs.ashbyhq.com/conduit-health/09451d98-bc35-4790-9128-ecc49a5f46ad ## Job description ## About Conduit Health Conduit Health is transforming one of the most outdated corners of post-acute care—getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform to unite ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. In seconds, case managers and providers can say "yes" to patients who would otherwise wait weeks — while we handle every step behind the scenes. ## The Role We're looking for an Office Coordinator to run the day-to-day of our Briarcliff Manor satellite office - keeping our records organized and audit-ready, serving as the on-site face of the company for regulatory inspectors and visiting patients, and making sure the office itself runs smoothly. This is a hands-on, on-the-ground role: you're the person compliance can count on to have documentation in order, the person an auditor meets at the door, and the person a patient turns to when they walk in with a question. You'll work closely with our compliance, operations, and clinical teams to keep the office running like clockwork. This role also offers exposure to a broader range of projects across a fast-growing health tech startup, with real opportunity for growth as the company scales. ## Who You Are - Organized & Detail-Oriented: You keep records, files, and documentation clean and current - and you notice when something's missing before it becomes a problem. - Poised Under Scrutiny: You're comfortable being the on-site point of contact for inspectors and auditors, and you know your way around the documentation they'll ask for. - Patient-Facing & Personable: You're a warm, steady presence for patients who visit the office, and you genuinely enjoy helping people. - Reliable & Self-Directed: You can own the office's day-to-day operations without needing to be micromanaged. - Curious & Growth-Minded: You're interested in stretching beyond the core role and picking up projects across a health tech startup. - Mission-Aligned: You care about healthcare access and take pride in supporting the patients and team behind it. ## What You'll Do - Maintain company records: Organize and maintain company records, coordinating with the compliance team to ensure all documentation is current and accurate. - Own inspections and audits: Serve as the primary on-site point of contact for regulatory inspectors and auditors, including managing access to and familiarity with all documentation required for DME office assessments. - Run the office: Oversee the setup and day-to-day management of the office space, keeping it functional, presentable, and audit-ready. - Manage mail: Monitor and manage incoming mail on a regular basis, routing items to the right person or team. - Support patients in person: Provide in-person support to patients who visit the office location on an as-needed basis. - Pitch in beyond the office: Take on opportunities to assist with various projects at a health tech startup, based on your interests and company need. ## What You'll Bring - Experience in office management, administrative coordination, or a similar organizational role. - Comfort handling sensitive records and documentation, ideally in a regulated or compliance-driven environment. - Confidence serving as a point of contact for external parties such as inspectors, auditors, or visitors. - Strong interpersonal skills and a genuine willingness to help patients face-to-face. - Ability to manage multiple ongoing responsibilities independently in an on-site setting. - Healthcare, DME, or startup experience is a plus but not required. ## Our Values - Excellence, Not Perfection: We set a high bar for our work and impact, but we don't get lost in endless polish for polish's sake. We focus on results that matter. - Urgency, Not Chaos: We move fast because speed drives our advantage. We pair urgency with clarity to avoid noise and burnout. - Systems, Not One-Offs: Every solution should eliminate the root cause so the problem never returns. Wins are good; scalable systems are better. - Committed, Not Just Here: We show up engaged, proactive, and ready to go above and beyond. The outcomes you drive are what matter most. - Crush Goals, Not Souls: We take our work seriously, but not ourselves. Be yourself, bring positivity, have fun, and laugh often. ## Compensation & Benefits - Competitive Salary - On-site role based out of our Ft Lauderdale, FL office (Monday-Friday). - Unlimited PTO + 9 company holidays. - Direct mentorship and growth opportunities with senior leadership. - Exposure to cross-functional projects across a fast-growing health tech startup. ## Equal Opportunity Conduit Health is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. ## About Conduit Health ## Company Overview - **One-liner**: Conduit Health makes it easy for Medicare and Medicaid patients to get essential home medical supplies fully covered by insurance, by integrating clinical evaluation, insurance authorization, and supply fulfillment into one seamless platform. - **Entity Type**: Private (Series A) - **Headquarters**: New York, New York, USA - **Founded**: 2023 - **Founders**: Natan Wise (CEO) and Rocky Seftel (CPO) ## Core Business - Primary industry/industries: Healthcare technology, Durable Medical Equipment (DME), Insurance navigation - Target customers: B2C (Medicare and Medicaid patients and their caregivers) and B2B (MLTSS plans, home care agencies, discharge planning teams, skilled nursing facilities, case management organizations) - Mission or purpose statement: To make it easier for patients to access what they're already entitled to — insurance-covered home medical supplies — so they can stay healthy and independent at home. ## Products & Services - **Platform/Service**: A consumer-facing platform that connects patients with licensed clinicians over a quick phone or video call, verifies insurance eligibility, and handles all prescriptions and paperwork to deliver medical supplies directly to the patient's door with easy monthly re-ordering. - **CareOS (Proprietary AI Engine)**: The Conduit Authorization and Reimbursement Engine, an agentic AI platform trained on 50,000+ patient interactions. It predicts coverage and automates payer workflows in real time to accelerate approvals and cut through insurance bottlenecks. - **Product Catalog**: A wide range of DME including adult diapers, pull-ups, chux, liners, pads, transport chairs, rollators, walkers, manual wheelchairs, Hoyer lifts, and continuous glucose monitors (e.g., Dexcom G7, FreeStyle Libre 2+ and 3+). ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total Funding — $22 million (raised $17M Series A in March 2026, led by Drive Capital, with participation from XYZ Ventures, Twelve Below, Eniac Ventures, and others) [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html) - **Notable Investors/Partners**: Drive Capital, XYZ Ventures, Twelve Below, Eniac Ventures, Diede van Lamoen [conduithealth.com](https://www.conduithealth.com/about) - **Growth Signals**: Over 50,000 patients served since its public launch in late 2024. The company saw more patients in February 2026 than in the entire first half of 2025. Its payer network includes more than 100 health plans covering nearly 90 million lives. Product catalog has increased four times over since launch. [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html) ## Competitive Advantages - **Vertically Integrated Model**: Conduit consolidates clinical evaluation, insurance authorization, and fulfillment under one roof, eliminating the administrative handoffs that typically delay access for weeks. - **CareOS Moat**: A proprietary AI engine trained on 50,000+ cases that codifies hundreds of thousands of payer-specific rules. It gets stronger with every new case, creating a data network effect that is difficult to replicate. - **Zero Cost to Patients**: Everything is fully covered by insurance — no out-of-pocket costs, no insurance forms, and no need to visit a doctor beforehand, dramatically lowering the barrier to access. - **Consumer-First Approach**: Unlike traditional DME suppliers, Conduit is built for the patient experience, with a quick online intake, telehealth consults, and automated monthly resupply. ## Strategic Focus - **Current Priorities**: Continue scaling the vertically-integrated model to serve the growing aging-at-home population. Expand the payer network and product catalog. Leverage CareOS to take on more denial risk and standardize workflows. - **Future Vision**: Expand beyond DME into a broader range of insurance-covered services for home healthcare, including transportation to medical appointments, medically-tailored meals, and home modifications. [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html) ## Why Work Here - **Culture Highlights**: Mission-driven team with genuine excitement for improving home healthcare. High-trust, autonomous environment where egos are left at the door. They move fast and have fun. [conduithealth.com](https://www.conduithealth.com/careers) - **Remote/Hybrid Policy**: Hybrid model — collaborate in the NYC office 3 days a week, with flexibility to work remotely the rest of the time. [conduithealth.com](https://www.conduithealth.com/careers) - **Notable Perks**: Competitive salary and equity, unlimited PTO, comprehensive medical/dental/vision coverage. [conduithealth.com](https://www.conduithealth.com/careers) - **Engineering Culture**: Building a new system for healthcare at home. Opportunity to work on a cutting-edge agentic AI platform (CareOS) that directly impacts patient outcomes. Currently hiring across Engineering, Product, Operations, and Growth. [conduithealth.com](https://www.conduithealth.com/careers) ## Sources 1. [conduithealth.com](https://www.conduithealth.com/) 2. [conduithealth.com/about](https://www.conduithealth.com/about) 3. [conduithealth.com/careers](https://www.conduithealth.com/careers) 4. [prnewswire.com](https://www.prnewswire.com/news-releases/conduit-health-raises-17-million-series-a-to-rebuild-the-path-to-insurance-covered-medical-supplies-302715481.html) 5. [cbinsights.com](https://www.cbinsights.com/company/conduit-health) ## Other roles at Conduit Health - [Founding People Lead](https://feeny.ai/job/founding-people-lead-conduit-health-new-york-sxp5dvfdw26j) — New York, NY - [Content & Social Media Manager](https://feeny.ai/job/content-social-media-manager-conduit-health-new-york-kgg7xw0qyr49) — New York, NY - [Talent Acquisition Lead](https://feeny.ai/job/talent-acquisition-lead-conduit-health-new-york-cerrf2mqnvpm) — New York, NY - [Sales Development](https://feeny.ai/job/sales-development-conduit-health-new-york-4c3b9ec9qvf3) — New York, NY - [Strategy & Operations Manager - Patient Outreach & Intake](https://feeny.ai/job/strategy-operations-manager-patient-outreach-intake-conduit-health-new-york-4wb3swwb5wy8) — New York, NY - [Strategy & Operations Manager - Insurance](https://feeny.ai/job/strategy-operations-manager-insurance-conduit-health-new-york-t49fmj9fdbrk) — New York, NY - [Clinical Recruiter](https://feeny.ai/job/clinical-recruiter-conduit-health-new-york-z781fbd3pm2k) — New York, NY - [Product Manager - Patient Experience](https://feeny.ai/job/product-manager-patient-experience-conduit-health-new-york-w8zn1xa8g1rj) — New York, NY - [Patient Experience Associate](https://feeny.ai/job/patient-experience-associate-conduit-health-remote-jqkmkyqhcn27) - [Account Executive, New Partnerships](https://feeny.ai/job/account-executive-new-partnerships-conduit-health-new-york-r4xxme3n5bge) — New York, NY