---
title: 'Office Coordinator at Netcracker'
canonical: 'https://feeny.ai/job/office-coordinator-netcracker-cincinnati-4n33k5crt5ct'
type: 'job'
last_seen: '2026-09-09'
---

# Office Coordinator at Netcracker

- **Company:** Netcracker
- **Location:** Cincinnati, OH
- **Posted:** 2026-07-10
- **Last confirmed live:** 2026-09-09
- **Apply:** http://www.netcracker.com/careers/open-positions?gh_jid=8055434

## Job description

Position Summary

We are seeking a highly organized and proactive Office Coordinator to support the day-to-day operations of our Cincinnati office. This role serves as the primary point of contact for office administration, facilities coordination, visitor services, and vendor relationships while ensuring a professional, efficient, and welcoming workplace environment.

The ideal candidate is detail-oriented, resourceful, and able to manage multiple priorities independently while partnering with employees, corporate departments, and external service providers.

## Key Responsibilities

- Coordinate the daily administrative operations of the Cincinnati office.
- Serve as the primary liaison with building management, property management, and office service vendors.
- Manage incoming mail and distribute or route correspondence to appropriate internal teams.
- Coordinate office access, visitor registration, and badge management to ensure a positive visitor experience.
- Schedule and manage office resources, including parking accommodations and shared facilities.
- Maintain office supplies, breakroom inventory, and coordinate replenishment with approved vendors.
- Assist with facilities-related requests, maintenance issues, repairs, and office improvement projects.
- Coordinate document shredding, records management, and other office support services.
- Support office safety initiatives, emergency preparedness activities, and building communications.
- Assist with invoice processing, lease administration, and other administrative or financial support activities as assigned.
- Build strong working relationships with internal stakeholders and external business partners to ensure smooth office operations.
- Maintain accurate administrative records and documentation.
- Support special projects, company initiatives, meetings, and events as needed.
- Perform other duties and responsibilities as assigned to support business operations.

## Qualifications

- 2+ years of experience in office administration, office coordination, facilities support, or a related administrative role.
- Excellent organizational skills with the ability to prioritize multiple responsibilities.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Strong customer service mindset with a professional and positive approach.
- High attention to detail and strong problem-solving skills.
- Ability to maintain confidentiality and exercise sound judgment.

## What You'll Bring

- A proactive, service-oriented attitude.
- Strong organizational and time management skills.
- Flexibility to adapt in a fast-paced, evolving environment.
- The ability to anticipate needs and take initiative.
- A commitment to creating an organized, efficient, and welcoming workplace.

Work Location

This position is based on-site in our Cincinnati, Ohio office.

Hourly pay range $18 - $25

## #LI-GP1

## About Netcracker

## Company Overview
- **One-liner**: Netcracker is a global leader in digital IT transformation, providing AI-driven BSS/OSS and cloud solutions that help telecommunications and service providers modernize their operations and monetize 5G.
- **Entity Type**: Private (Wholly owned subsidiary of NEC Corporation)
- **Headquarters**: Waltham, Massachusetts, United States
- **Founded**: 1993
- **Founders**: Not publicly available (the company grew independently for 15 years before acquisition)

## Core Business
- **Primary industry/industries**: Telecommunications, Digital IT Transformation, BSS/OSS (Business Support Systems / Operations Support Systems), Network Automation, Cybersecurity
- **Target customers**: B2B – Service providers, telecom operators, cable MSOs, and digital enterprises worldwide
- **Mission or purpose statement**: To help service providers transform their business to thrive in a digital economy by delivering innovative solutions, cutting-edge technology, and value-driven services that ensure growth and profitability.

## Products & Services
- **Digital BSS/OSS Suite**: A comprehensive portfolio for customer management, service management, and network management, enabling service providers to launch and monetize new digital services.
- **Netcracker Cloud Platform**: A cloud-native, microservices-based platform designed for agility, scalability, and rapid deployment of telecom solutions.
- **AI & Automation Solutions**: AI-driven tools for autonomous network operations, predictive analytics, and hyper-personalized customer experiences.
- **Digital Satellite Solutions**: Specialized offerings for satellite communications providers.
- **Broadband Experience Solutions**: Products focused on optimizing broadband service delivery and customer experience.
- **Cybersecurity Solutions**: Holistic security threat mitigation services for telecom networks.
- **Professional & Managed Services**: Industry-leading expertise and agile practices, including consulting, system integration, and managed services to deliver measurable transformation results.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private subsidiary of NEC Corporation, which is publicly traded on the Tokyo Stock Exchange: 6701.T)
- **Key Metric**: Annual Revenue of approximately **$3.45 billion** (USD) as of the latest available data [linkedin.com](https://www.linkedin.com/company/netcrackertech).
- **Notable Investors/Partners**: Parent company is **NEC Corporation** (a global technology giant with 125+ years of history, 254 group companies, and 65,000+ patents) [netcracker.com](https://www.netcracker.com/about-us).
- **Growth Signals**:
    - Over **250 satisfied customers** worldwide [netcracker.com](https://www.netcracker.com/about-us).
    - **70+ global locations** and operations in **61 countries** [linkedin.com](https://www.linkedin.com/company/netcrackertech).
    - **500+ industry awards**, including 2026 FutureNet World Award for Autonomous Network Operations and 26 American Business Awards (Gold Stevie for AI/ML Solution) [netcracker.com](https://www.netcracker.com/).
    - Workforce of **~6,804 employees** globally with a stable headcount [linkedin.com](https://www.linkedin.com/company/netcrackertech).

## Competitive Advantages
- **NEC Ecosystem Backing**: As a wholly-owned subsidiary of NEC, Netcracker has access to vast R&D resources, a global sales network, and deep capital reserves, giving it stability and scale that pure-play competitors lack.
- **First-Mover Legacy**: The first company in the world to generate a mobile bill, giving it decades of domain expertise in telecom billing and operations [netcracker.com](https://www.netcracker.com/about-us).
- **End-to-End Portfolio**: A rare combination of BSS, OSS, network automation, cloud, AI, and cybersecurity under one roof, reducing integration complexity for customers.
- **Global Reach & Local Presence**: Over 150 offices worldwide, allowing for deep local customer relationships and support in diverse regulatory environments.

## Strategic Focus
- **Telco to Techco Evolution**: Helping traditional telecom providers transform into digital technology companies (techcos) by adopting cloud-native architectures and AI-driven operations.
- **5G Monetization**: Enabling service providers to create, launch, and monetize new 5G services and enterprise verticals.
- **Autonomous Networks**: Driving toward fully autonomous network operations using AI and machine learning to reduce OPEX and improve service quality.
- **Expansion Beyond Telco**: Leveraging telecom-grade platform capabilities to serve enterprise and vertical industries (e.g., smart cities, manufacturing, utilities).

## Why Work Here
- **Culture**: Emphasizes innovation, collaboration, and growth. Employees describe a culture of autonomy, trust, and agility [netcracker.com](https://www.netcracker.com/careers).
- **Global & Diverse Environment**: Work with colleagues across 70+ global locations and 61 countries, offering exposure to international teams and projects.
- **Work Model**: Hybrid and flexible work arrangements are common; specific policy varies by role and location.
- **Benefits** (vary by location):
    - Comprehensive insurance (health, life, accident, disability)
    - Paid time off, company holidays, maternity/parental leave
    - Financial counseling, estate planning, and retirement planning resources
    - Digital learning and career development programs
    - 24/7 Employee Assistance Program (EAP) for stress, legal, and financial questions [netcracker.com](https://www.netcracker.com/careers).
- **Hiring Process**: Typically 1-2 phone/video calls with a recruiter, followed by 1-3 rounds with hiring managers or senior team members, then a reference check and offer [netcracker.com](https://www.netcracker.com/careers).
- **Open Roles**: Currently has ~76 active job postings, including Senior Software Engineer, Senior Business Analyst, Application Security Architect, Sales Director, and Client Partner [linkedin.com](https://www.linkedin.com/company/netcrackertech) [netcracker.com](https://www.netcracker.com/careers/open-positions).

## Sources
1. [Netcracker About Us](https://www.netcracker.com/about-us)
2. [Netcracker Homepage](https://www.netcracker.com/)
3. [Netcracker Careers](https://www.netcracker.com/careers)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/netcrackertech)
5. [Netcracker Open Positions](https://www.netcracker.com/careers/open-positions)

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