--- title: 'Office Coordinator (Part-time) at iwoca' canonical: 'https://feeny.ai/job/office-coordinator-part-time-iwoca-leeds-3vks7peydn2e' type: 'job' last_seen: '2026-10-18' --- # Office Coordinator (Part-time) at iwoca - **Company:** iwoca - **Location:** Leeds, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/iwoca.co.uk/15fba731-0797-4692-b5f9-7b2c2af2301c ## Job description The company Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive. We're looking for an Office Coordinator. You'll run the day-to-day of our Leeds office, making it a well-run, safe and welcoming place for the 100+ iwocans who work from there. The team The office team looks after iwoca's four offices in London, Leeds, Berlin and Frankfurt, and the events that keep iwocans connected across them. The team is led by the Office & Community Manager, who is based in London. The Leeds office is home to most of iwoca's collections, customer success and account management teams, plus smaller groups from across the business. It's busiest midweek, when most teams come in together. ## The role As Office Coordinator, you'll report to the Office & Community Manager. You'll be the person who keeps the Leeds office running, and the first person iwocans in Leeds come to when something needs sorting. - Ownership. You'll run the office day to day: the weekly food and drinks order, deliveries, post and supplies, and the office Soldo card, reconciled each month. You'll walk the office each week and fix small issues yourself. - Variety. You'll welcome visitors and candidates, sort out meeting room clashes, and book and oversee cleaners, tradespeople and suppliers, from the coffee machines and Billi taps to the plants. - Responsibility. You'll keep the office safe. You'll be one of the office's fire marshals and first aiders, carry out facilities maintenance checks, and keep the first aid kits stocked. - Community. You'll help iwocans in Leeds feel part of iwoca and enjoy being here. You'll run the weekly office tour for new joiners, help teams to celebrate key moments like work anniversaries and organise community events. The requirements Essential: - Office operations. You have at least a year's experience running the day-to-day of an office or front of house, including ordering, deliveries and visitors. - Suppliers and contractors. You have worked with building management, contractors and facilities suppliers, and held them to what they agreed to deliver. - Fixing things without being asked. You have been the person who spots what isn't working in an office and sorts it. You can talk us through examples. - The physical side. You're comfortable unpacking deliveries, setting up for events and moving supplies of up to 15–20kg. Bonus: - First aid and fire safety. You hold first aid or fire marshal certificates. If not, we'll train you when you join. - Expenses. You have managed company expenses on Soldo or a similar platform. - Facilities qualification. You have an IWFM qualification or equivalent. - AI Literacy. Experience using generative AI tools to drive efficiency in administrative tasks, paired with the judgment to audit and fact-check all AI-generated content. The salary We expect to pay from £26,500 to £30,000 (pro rata for 20 hours a week) for this role. But, we’re open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews. The culture At iwoca, we prioritise a culture of learning, growth, and support, and invest in the development of our team members. We value thought and skill diversity, and encourage people to explore new areas of interest, adopt better tools – including AI – and apply sound judgement so our products and decisions improve over time. The offices We put a lot of effort into making iwoca a great place to work: - Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks. - Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions. The benefits - Flexible working hours. - Medical insurance from Vitality, including discounted gym membership. - A choice between a dedicated dental plan or a health cash plan that reimburses everyday medical expenses. - A private GP service (separate from Vitality) for you, your partner, and your dependents. - 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave. - A one-month, fully paid sabbatical after four years. - Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. - 3% Pension contributions on total earnings. - An employee equity incentive scheme. - Generous parental leave and a nursery tax benefit scheme to help you save money. - Electric car scheme and cycle to work scheme. - Two company retreats a year: we’ve been to France, Italy, Spain, and further afield. And to make sure we all keep learning, we offer: - A learning and development budget for everyone. - Company-wide talks with internal and external speakers. - Access to learning platforms like Treehouse. Useful links: - [iwoca benefits & policies](https://coda.io/@iwocauk/iwoca-benefits-policies-uk) - [Interview welcome pack](https://coda.io/@iwocauk/interview-welcome-pack-tap) ## About iwoca ## Company Overview - **One-liner**: iwoca is a fintech company that provides fast, flexible business loans and financial products to small and medium-sized enterprises (SMEs) in the UK and Germany. - **Entity Type**: Private (Series D; cumulative debt and equity investment exceeds £1 billion) - **Headquarters**: London, United Kingdom (additional offices in Leeds, Frankfurt, and Berlin) - **Founded**: October 2011 - **Founders**: Christoph Rieche (CEO), James Dear (Co-founder) ## Core Business - **Primary industry/industries**: Financial services – small business lending and embedded finance. - **Target customers**: B2B – small and medium-sized enterprises (SMEs) in the UK and Germany. - **Mission/purpose**: “Rebuild finance for small businesses” – to fund one million small businesses and give them straightforward access to finance without the friction of traditional banks. ## Products & Services - **Flexi-Loan (Core Product)**: Unsecured business loan from £1,000 to £1,000,000 (UK) / €500,000 (Germany). Apply in 5 minutes, decision within 24 hours, repay early for free. Interest from 1.5% per 30 days, terms up to 5 years. - **iwocaPay**: An integrated trade credit and payment solution that lets suppliers get paid instantly while giving trade customers up to £30,000 with instalment options (1, 3, or 12 months). - **iwoca Business Credit Card** (launched May 2026): Up to £250,000 credit line with 1% cashback on all spending, up to 42 days interest-free, no annual/FX/late payment fees. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total funding raised (including debt facilities) exceeds **£1 billion** since 2012; cumulative lending of approximately **£4 billion** to over **100,000 businesses**. - **Notable Investors/Partners**: Citibank, Insight Investment, Barclays, Värde Partners, Pollen Street Capital, Augmentum (led Series D in 2019), UK Government’s Capability & Innovations Fund. - **Growth Signals**: - Headcount grew ~30% in the past year (now ~500+ “iwocans”). - Loan book grew over 50% year-on-year. - Expanded into Germany (2015) and opened an office in Leeds. - Achieved net profitability in Q4 2022 and has remained profitable since. - Won “UK’s Top 50 Fintechs to Work For” (2025) by Welcome To The Jungle. ## Competitive Advantages - **Speed and technology**: Fully automated, lightning-fast lending software – first lender in the UK to use Open Banking to connect with large banks. - **Customer experience**: 5-minute application, 24-hour decision, free early repayment, Trustpilot-recognised customer service. - **Product innovation**: Launched iwocaPay (trade credit) and a business credit card, expanding beyond basic loans. - **Scale and data**: Over a decade of lending data and a proprietary credit analysis model that blends automation with human judgment. ## Strategic Focus - **Expand product suite**: Continue growing iwocaPay and the new business credit card to offer a full financial toolkit for SMEs. - **Geographic growth**: Deepen presence in Germany and the UK while maintaining profitability. - **Scale to one million businesses**: Increase loan book, approval volumes, and customer base through technology and partnerships. ## Why Work Here - **Culture**: Values-driven (“Growth Mindset”, “Humble”, “Smart”, “Motivated”). Emphasis on learning from mistakes, celebrating wins, and personal ownership. - **Flexibility**: Hybrid/remote-friendly with flexible working arrangements. Twice-yearly team trips to locations like Sicily or the French Alps for co-working weeks. - **Benefits**: Comprehensive health insurance, cash plan, discounted gym membership, annual stock options for all employees, enhanced maternity/paternity leave, nursery benefit, unlimited unpaid leave, dedicated learning time and budget. - **Office life**: Each floor of London HQ has stocked fridges for breakfast/snacks, monthly social mixers. - **Visa sponsorship**: Available for suitable roles. - **Recognition**: 4.7 rating on Glassdoor, named a top fintech employer in 2025. ## Sources 1. [iwoca.co.uk – Careers](https://www.iwoca.co.uk/careers) 2. [iwoca.co.uk – About Us](http://iwoca.co.uk/about-us) 3. [iwoca.co.uk – Homepage](https://www.iwoca.co.uk/) 4. [Wikipedia – Iwoca](https://en.wikipedia.org/wiki/Iwoca) 5. [LinkedIn – iwoca](https://uk.linkedin.com/company/iwoca) ## Other roles at iwoca - [Software Engineer - BYG](https://feeny.ai/job/software-engineer-byg-iwoca-london-fehf87w8w36r) — London, United Kingdom - [Tech Lead - New Customers Team](https://feeny.ai/job/tech-lead-new-customers-team-iwoca-london-qhe1v3f20238) — London, United Kingdom - [Broker Relationship Manager](https://feeny.ai/job/broker-relationship-manager-iwoca-london-q7xz8sg2mavb) — London, United Kingdom - [Broker Relationship Executive](https://feeny.ai/job/broker-relationship-executive-iwoca-london-tf6yretrdz12) — London, United Kingdom - [UK Communications Executive](https://feeny.ai/job/uk-communications-executive-iwoca-london-zs70h9hyfvps) — London, United Kingdom - [Data Scientist - Broker Flow](https://feeny.ai/job/data-scientist-broker-flow-iwoca-london-by2xet5qr21g) — London, United Kingdom - [Customer Success Advisor - German speaking](https://feeny.ai/job/customer-success-advisor-german-speaking-iwoca-london-48cdpzfx11c6) — London, United Kingdom - [Data Scientist - Partner Flow Team](https://feeny.ai/job/data-scientist-partner-flow-team-iwoca-london-6rd11qcj9rsj) — London, United Kingdom - [Account Manager](https://feeny.ai/job/account-manager-iwoca-leeds-jb98ycc6d9mf) — Leeds, United Kingdom - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-iwoca-london-2ry44atbnjyp) — London, United Kingdom