--- title: 'Office Coordinator at Tom James Company' canonical: 'https://feeny.ai/job/office-coordinator-tom-james-company-king-of-prussia-845qeq0ra1ma' type: 'job' last_seen: '2026-09-12' --- # Office Coordinator at Tom James Company - **Company:** Tom James Company - **Location:** King of Prussia, PA - **Employment:** part-time - **Work type:** onsite - **Posted:** 2026-03-06 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.lever.co/tomjames/e833e81d-37fa-4de9-9e3e-0977ecb7cdde ## Job description At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a part-time opening in our King of Prussia, PA office. Our position is for 20 hours per week at $21.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required. ## RESPONSIBILITIES Order Entry Entering Order Tickets, Customer Order Forms, and customer payments daily Receiving & Shipping Unpacking received shipments daily Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack Processing returns, remakes and alterations Prepares all clothing for delivery by sales professional Picks up and delivers client items as needed Alterations Entering all alteration instructions into the proprietary system Delivering/picking up garments to/from outside (contract) tailors Compiling Alteration Expense Summary for in-house tailors and sending to Accounting Telephones/E-Mail/Mail Answering incoming phone calls and giving messages to Sales Professional Checking store e-mail daily and giving all information to the proper person(s) Bank Deposits/Errands Makes follow-up calls to factories, customers, and corporate office Performing other duties as assigned. ## REQUIRED KNOWLEDGE, SKILLS & ABILITIES Experience with social media platforms for marketing and research purposes Extensive knowledge of computer, Microsoft Office software and Google Docs Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines Strong organizational skills Ability to bend and lift 30 lbs. Valid Driver’s License ## About Tom James Company ## Company Overview - **One-liner**: Tom James Company designs, manufactures, and delivers custom clothing for men and women through a direct‑sales model, serving busy professionals worldwide. - **Entity Type**: Private (family‑owned, no public funding rounds) - **Headquarters**: Franklin, Tennessee, USA - **Founded**: 1966 - **Founders**: Spencer Hays ## Core Business - **Primary industry**: Custom apparel manufacturing and direct‑to‑consumer retail (men’s and women’s custom clothing). - **Target customers**: B2C and B2B – busy professionals, executives, and individuals seeking convenient, personalized wardrobe solutions. - **Mission / purpose**: “We Build People. People Build the Business.” The company focuses on developing its sales professionals and delivering high‑value custom garments through a relationship‑driven approach. ## Products & Services - **Custom Suits, Shirts, and Outerwear**: Tailored men’s and women’s garments, including suits, sport coats, dress shirts, jeans, dresses, and outerwear, offered in a wide range of fabrics and styles. - **Personalized Sales Experience (“We Come To You”)**: Sales representatives visit clients at their home or office for consultations, measurements, and garment hand‑delivery, eliminating the need for a retail store visit. - **Women’s Line**: Launched in 2020, a full custom clothing collection for women, with more than 40 unique measurements and 75 patterns. - **Holland & Sherry Interiors**: A luxury interiors division leveraging the company’s fabric‑milling expertise. ## Market Standing - **Valuation / Market Cap**: Not disclosed (privately held). - **Key Metric**: Annual Revenue (Gross Sales) – $585 million in 2024 [careers.tomjames.com](https://careers.tomjames.com/about/). - **Notable Investors / Partners**: Not applicable (no external funding); the company operates with 14 owned manufacturing facilities globally, including mills and factories in the USA, Canada, UK, and Australia [tomjames.com](https://www.tomjames.com/heritage/default.aspx). - **Growth Signals**: 8.18% annual sales growth in 2024; women’s line up 200% year‑to‑date; per‑person sales up 30% post‑pandemic; new pay plan released in 2021 that increased compensation by 25% across the board [careers.tomjames.com](https://careers.tomjames.com/about/). ## Competitive Advantages - **Vertical Integration**: Owns the entire supply chain from fabric weaving to garment manufacturing to delivery – 14 manufacturing partners, including historic brands like Oxxford Clothing and Holland & Sherry. - **Customization at Scale**: Ability to produce a high volume of individually customized garments, a combination competitors find difficult to replicate. - **Value Proposition**: Offers custom garments at prices comparable to off‑the‑rack items, appealing to a broad customer base. - **Entrepreneurial Sales Model**: Sales professionals build their own clientele and have uncapped earning potential, with the support of a 50‑year‑old brand and in‑house manufacturing. - **Principle‑Based Leadership**: Emphasis on long‑term relationships, ethical practices, and investment in employee development rather than short‑term tactics. ## Strategic Focus - **Expansion of Women’s Line**: Continued growth in the women’s custom clothing category, which has seen strong demand. - **Sustainability Investments**: Operations include a solar‑powered shirt factory and a biofuel boiler at the textile mill, with a goal of reducing environmental impact. - **Strengthening Sales Force**: Ongoing training, a new pay plan, and leadership development programs to attract and retain top sales talent. - **Geographic Reach**: Serving clients across 4 continents with 92 locations; exploring further market penetration in existing territories. ## Why Work Here - **Culture and Mission**: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected [careers.tomjames.com](https://careers.tomjames.com/investment-in-you/). - **Remote / Hybrid Policy**: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN. - **Compensation and Growth**: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within. - **Unique Perks**: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy. - **Workforce**: ~3,000 employees, with a strong emphasis on internal promotion and tenure. ## Sources 1. [careers.tomjames.com – About page](https://careers.tomjames.com/about/) 2. [careers.tomjames.com – Investment in You page](https://careers.tomjames.com/investment-in-you/) 3. [tomjames.com – Heritage page](https://www.tomjames.com/heritage/default.aspx) 4. [careers.tomjames.com – Main careers site](https://careers.tomjames.com/) 5. 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