---
title: 'Office Manager and IT Operations at BitGo'
canonical: 'https://feeny.ai/job/office-manager-and-it-operations-bitgo-dubai-t0h1xx8ftm1h'
type: 'job'
last_seen: '2026-11-05'
---

# Office Manager and IT Operations at BitGo

- **Company:** BitGo
- **Location:** Dubai, United Arab Emirates
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/bitgo/jobs/8926502002

## Job description

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit [www.bitgo.com](http://www.bitgo.com).

We are seeking an energetic, detail oriented and hands on professional to lead office operations while providing light IT support for our Dubai office. This is a fully onsite role that blends workplace experience, facilities management and first line technical support. The ideal candidate is highly organized, service oriented and comfortable troubleshooting basic technical issues while creating a world class workplace environment.

## Responsibilities

Office Operations and Workplace Experience

- Manage all administrative and general office needs
- Order and stock supplies and snacks and manage the lunch program to support daily workplace needs
- Oversee local vendors and contractors and ensure service levels are maintained
- Serve as the primary contact between the company and building management and ensure all facility needs are met
- Partner with Executive Assistants and leadership on event planning including social events, external events, holiday celebrations and offsite retreats
- Work closely with HR and People Operations on local perks and benefits programs
- Greet visitors and provide a warm and professional experience
- Ensure compliance with workplace safety requirements
- Promote a positive office culture and foster engagement and collaboration
- Support AV setup and meeting room functionality

IT Support

- Serve as first line IT support for staff including hardware, software, WiFi, printers, email and video conferencing tools
- Handle employee onboarding and offboarding IT setup including account provisioning, permissions, device setup and equipment collection
- Maintain IT asset inventory and track company devices and equipment
- Coordinate with external IT vendors or MSPs and escalate complex technical issues as needed
- Support basic security practices including MFA setup, access control and device encryption
- Maintain IT documentation and simple troubleshooting guides
- Provide basic macOS troubleshooting and hands on technical support

Business Operations

- Prepare payment instructions for approval and maintain supporting documentation for reconciliation with Finance
- Retrieve corporate records, invoices, and bank documentation in support of statutory audit and regulatory requests
- Serve as primary liaison with the corporate secretary on statutory filings, DWTC lodgements, board and shareholder resolutions, and register/officer changes

## Requirements

- 5+ years of relevant office operations, facilities or workplace management experience
- Basic IT support experience in a professional environment
- Familiarity with macOS and common workplace tools and platforms
- Experience working with property management teams
- Strong customer service and hospitality mindset
- Detail oriented problem solver with strong organizational and documentation skills
- Strong project management skills
- Ability to work autonomously while collaborating effectively with cross functional teams
- Comfortable communicating with and supporting leadership stakeholder
- Innovative mindset with enthusiasm for new ideas and technologies

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Benefits:

- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee and dependents
- Fully sponsored work visas
- Great colleagues and inspiring startup environment
- *Benefits may vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

## About BitGo

## Company Overview
- **One-liner**: BitGo is a digital asset infrastructure and financial services company providing secure custody, staking, trading, and stablecoin solutions for institutional investors and builders.
- **Entity Type**: Private – raised $384.3M in total funding (last venture round in 2024)
- **Headquarters**: Sioux Falls, South Dakota, United States
- **Founded**: 2013
- **Founders**: Mike Belshe, Ben Davenport, Will O'Brien, Bill Lee

## Core Business
- Primary industry: Digital asset custody, blockchain infrastructure, financial services (cryptocurrency)
- Target customers: Institutional investors, enterprises, fintechs, and asset managers (B2B)
- Mission: "Accelerating the transition of the financial system to the digital asset economy" [bitgo.com](https://www.bitgo.com/)

## Products & Services
- **BitGo Custody**: Multi-signature hot and cold wallet custody services, with non-custodial and custodial configurations – secures over $100B in digital assets.
- **BitGo Prime**: Prime brokerage services for institutional trading, including OTC and electronic trading.
- **BitGo Staking**: Staking infrastructure for proof-of-stake assets.
- **Wrapped Bitcoin (WBTC)**: BitGo serves as the sole custodian for bitcoin backing the WBTC token, enabling Bitcoin liquidity on Ethereum.
- **Stablecoin Issuance**: Issuer of SoFiUSD (for SoFi Bank) and custodian for USD1 (World Liberty Financial) and frxUSD (fractional reserve stablecoin).
- **Blockchain Security APIs**: APIs for transaction building, signing, and settlement.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised – $384.3M; assets under custody – over $100B in digital assets; secures ~20% of all on-chain Bitcoin transactions by value [linkedin.com](https://www.linkedin.com/company/bitgo)
- **Notable Investors/Partners**: Redpoint Ventures (led Series A), Galaxy Digital and Goldman Sachs Growth Equity (led Series B), Valor Equity Partners, Craft Ventures, and other investors.
- **Growth Signals**: Acquired Brassica (2024), Harbor (2020), Hedge (2019), HeightZero (2023), and Lumina (2020). However, headcount declined ~75% YoY to 65 employees as of early 2026, though the company has 51 active job postings across engineering, sales, compliance, and trust administration [linkedin.com](https://www.linkedin.com/company/bitgo) [Greenhouse](http://job-boards.greenhouse.io/bitgo)

## Competitive Advantages
- **Largest independent digital asset custodian** – trusted by institutions and issuers of major tokens (WBTC, stablecoins).
- **Multisignature security model** – keys split between custodian and wallet owner, with both hot and cold storage options.
- **Regulatory trust infrastructure** – operates as a qualified custodian and trust company in multiple jurisdictions.
- **10+ years of operational history** in the volatile crypto market, surviving multiple cycles.

## Strategic Focus
- Deepening institutional-grade prime services (trading, lending, settlement).
- Expanding stablecoin issuance and custody partnerships (SoFi, World Liberty Financial).
- Growing international presence with offices in 9 countries (US, Canada, UK, Singapore, India, UAE, Germany, Hong Kong, Japan).
- Leveraging acquisitions (Brassica, Harbor) to offer tokenization and transfer agent services.

## Why Work Here
- **Culture values**: Open communication, craftsmanship, accountability, collaboration, client-first [bitgo.com](https://www.bitgo.com/company/careers/)
- **Benefits**: Company-paid medical, dental, and vision insurance; competitive compensation with stock options; 401k plan; top-end computer equipment [bitgo.com](https://www.bitgo.com/company/careers/)
- **Work environment**: Global, distributed team; hybrid/remote flexibility (multiple remote roles listed); offices in Palo Alto, New York, Toronto, London, Singapore, Dubai, and others.
- **Engineering culture**: Polyglot stack, focus on security and blockchain protocols; strong hiring from Google, Amazon, Coinbase, and Waterloo.
- **Notable**: Despite recent headcount reduction, the company is actively hiring for engineering, sales, compliance, and trust roles – a sign of strategic refocusing.

## Sources
1. [bitgo.com](https://www.bitgo.com/)
2. [bitgo.com/careers](https://www.bitgo.com/company/careers/)
3. [bitgo.com/about](https://www.bitgo.com/company/about-us/)
4. [Greenhouse Jobs](http://job-boards.greenhouse.io/bitgo)
5. [LinkedIn Company Page](https://www.linkedin.com/company/bitgo)

## Other roles at BitGo

- [Senior Software Engineer - Mobile Backend](https://feeny.ai/job/senior-software-engineer-mobile-backend-bitgo-toronto-j0y2djyp8gfj) — Toronto, Canada
- [Senior Software Engineer - Mobile (React Native/iOS/Android)](https://feeny.ai/job/senior-software-engineer-mobile-react-native-ios-android-bitgo-toronto-7vcdzvjkc9e7) — Toronto, Canada
- [Head of Design, Product Design](https://feeny.ai/job/head-of-design-product-design-bitgo-palo-alto-2cwf6xr317sd) — Palo Alto, CA
- [Principal - Accounting Platform](https://feeny.ai/job/principal-accounting-platform-bitgo-new-york-c49k0pgq8jeg) — New York, NY
- [Principal - Accounting Platform](https://feeny.ai/job/principal-accounting-platform-bitgo-palo-alto-kja6ebcvw9q0) — Palo Alto, CA
- [Product Manager -  Tokenisation & Stablecoin Infrastructure](https://feeny.ai/job/product-manager-tokenisation-stablecoin-infrastructure-bitgo-india-23rmyfvy7e9j) — India
- [Operations Specialist](https://feeny.ai/job/operations-specialist-bitgo-frankfurt-am-main-hesse-nyxhpn3vd9nt) — Frankfurt Am Main Hesse, Germany
- [Operations Specialist, Part Time](https://feeny.ai/job/operations-specialist-part-time-bitgo-frankfurt-am-main-hesse-1594jbm1yyrn) — Frankfurt Am Main Hesse, Germany
- [FIU Lead - Singapore](https://feeny.ai/job/fiu-lead-singapore-bitgo-singapore-psjm8knbcnh8) — Singapore
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