--- title: 'Office Manager at Broccoli AI' canonical: 'https://feeny.ai/job/office-manager-broccoli-ai-lehi-a2x3x6pbczz9' type: 'job' last_seen: '2026-09-07' --- # Office Manager at Broccoli AI - **Company:** Broccoli AI - **Location:** Lehi, UT - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/broccoli/6a85d540-b3ce-4c4e-ba99-d862aed70370 ## Job description ## About the Role Broccoli is looking for a highly organized, proactive Office Manager to be the operational backbone of our Lehi, UT office. You’ll team up with our HR & Workplace Leads to keep our teams running smoothly — from managing supplies and facilities to ensuring every new employee and customer gets an exceptional first impression. If you love creating order from chaos and take pride in the details, this role is for you. ## Key Responsibilities - Inventory & Swag — Pack and organize inventory as needed; coordinate closely with marketing on swag needs. - Kitchen & Office Stocking — Keep the office fully stocked with beverages, snacks, and supplies; ensure common areas stay tidy throughout the day. - Food Ordering – Facilitate daily food ordering for the office, including vendor coordination, dietary accommodations, and delivery logistics; partner closely with the Workplace Lead to ensure orders are timely, accurate, and within budget. - Facilities & Vendors — Primary contact with building maintenance and landlords for both locations; coordinate office cleaning, repairs, and track issues to resolution. - Events & Logistics — Coordinate in-office events, team lunches, and gatherings including vendor sourcing, setup, and breakdown. - HR & People Support — Manage seating assignments, desk setup, and team celebrations such as birthdays and work anniversaries. - Budget & Expenses — Team up with the Workplace Lead to track and maintain Utah office expenditures, ensuring spend stays within budget. - Health, Safety & Compliance — Maintain first aid kits, manage building access, and ensure fire safety and accessibility standards are met. Team up with HR to ensure Utah office compliance. - Travel & Scheduling — help with team travel where needed, manage conference room calendars and scheduling. - Internal Communications — Draft office announcements, maintain shared resources, and serve as a liaison between leadership and staff. - General Operations — Order office supplies, manage vendor relationships, handle mail and packages, and support ad hoc projects as needed. ## What We’re Looking For - 2+ years in an office coordinator, operations, or administrative role - Exceptionally organized with strong attention to detail - Proactive self-starter who anticipates needs before they become problems - Strong communicator — comfortable working with vendors, building management, and internal teams - Comfortable with physical tasks including unpacking, assembling boxes, and light lifting - Experience with FedEx, UPS, or similar shipping platforms preferred - Positive, can-do attitude and a genuine love of keeping things running smoothly Broccoli is an equal opportunity employer committed to creating an inclusive environment for all employees. ## About Broccoli AI ## Company Overview - **One-liner**: Broccoli AI builds an AI-native operating system for home service businesses, using voice agents to automate customer service, scheduling, and revenue operations for plumbing, HVAC, and electrical contractors. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: 2021 - **Founders**: AJ Jain (CEO) and Aditya Ketkar (CTO) ## Core Business - **Primary industry/industries**: Home Services Technology, Artificial Intelligence, Customer Service Automation - **Target customers**: B2B — plumbing, HVAC, and electrical contractors (from single-location operators to PE-backed roll-ups) - **Mission or purpose statement**: "To democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve." ## Products & Services - **AI Voice Agents**: AI-powered phone agents that answer every call 24/7, book jobs in real time, and provide empathetic customer support for trades businesses. Type: AI Agent / SaaS. - **Revenue Automation (Outbound & Follow-ups)**: Automated outbound calling and follow-up sequences to drive more revenue for contractors. Type: AI Agent / SaaS. - **Operations Automation**: AI agents that handle scheduling, dispatch, and alerting for emergencies, integrated with systems like ServiceTitan. Type: AI Agent / SaaS. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Raised $25M+ in Series A funding led by Khosla Ventures, with participation from Y Combinator (Winter 2022 batch). [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai/jobs) - **Notable Investors/Partners**: Khosla Ventures (lead, Series A), Y Combinator (W22 batch), Gustaf Alstromer (YC partner). - **Growth Signals**: Grew from 0 to 800+ contractors in under 2 years; grew from $0 to millions in ARR in under a year; headcount grew 272.7% year-over-year to 31 employees; 22 active job postings (monthly job postings up 46.7%, yearly up 2,100%). [linkedin.com](https://www.linkedin.com/company/broccoli-com) ## Competitive Advantages - **Deep vertical focus**: Built specifically for trades (plumbing, HVAC, electrical) rather than a generic AI voice agent, allowing for industry-specific workflows and integrations (e.g., ServiceTitan). - **Founder-market fit**: Founders spent 9 years working together and went door-to-door meeting 100+ contractors to understand the market before building, leading to a product that truly fits the workflow. - **Rapid traction**: Grew from 0 to 800+ contractors and from $0 to millions in ARR in under a year, indicating strong product-market fit. - **Full-stack automation**: Unlike point solutions that only handle calls, Broccoli automates the entire front office (calls, scheduling, dispatch, follow-ups, marketing) in one platform. ## Strategic Focus - **Scale the contractor base**: Continue onboarding plumbing, HVAC, and electrical businesses, targeting both single-location operators and large PE-backed roll-ups. - **Deepen the operating system**: Expand automation beyond voice to cover the full workflow of home service businesses (scheduling, dispatch, marketing, operations). - **Expand into new verticals**: The company is hiring for a "Strategy & Operations Lead, New Verticals," indicating plans to expand beyond the core trades. - **Hire aggressively**: With 22 open positions and massive job posting growth, the company is in a major scaling phase across engineering, sales, marketing, and operations. ## Why Work Here - **High-growth environment**: The company is growing extremely fast (272.7% headcount growth YoY, millions in ARR in under a year), offering employees the chance to have outsized impact in a rocket ship. - **Founder-led with strong pedigree**: Founders AJ Jain and Aditya Ketkar have worked together for 9+ years, have backgrounds at Adobe and Microsoft, and are backed by top-tier investors (Khosla Ventures, Y Combinator). [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai) - **Culture of deep customer empathy**: The company was built by going door-to-door and meeting 100+ contractors, and that customer-first ethos permeates the engineering and product culture. - **Work policy**: Hybrid/In-Office — the company has two offices in San Francisco (300 Brannan St) and roles are listed as "Hybrid" or "In-Office" on Built In. [builtin.com](https://builtin.com/company/broccoli-ai) - **Notable perks**: Backed by top-tier VCs (Khosla, YC); opportunity to work on a high-impact AI product that directly helps small businesses; fast-paced environment with significant ownership. - **Engineering culture**: Heavy emphasis on AI and full-stack engineering; the team is building a complex, real-time voice AI system integrated with legacy field service software. Open roles include Staff Software Engineer, Director of Engineering, and Senior Product Manager. [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai/jobs) ## Sources 1. [broccoli.com](https://www.broccoli.com/) 2. [linkedin.com](https://www.linkedin.com/company/broccoli-com) 3. [ycombinator.com](https://www.ycombinator.com/companies/broccoli-ai) 4. [ycombinator.com - Jobs](https://www.ycombinator.com/companies/broccoli-ai/jobs) 5. [builtin.com](https://builtin.com/company/broccoli-ai) ## Other roles at Broccoli AI - [AI Tech Support (Early Shift)](https://feeny.ai/job/ai-tech-support-early-shift-broccoli-ai-lehi-gjjht29nnr4m) — Lehi, UT - [Executive Assistant](https://feeny.ai/job/executive-assistant-broccoli-ai-san-francisco-qtd34hqz4gv7) — San Francisco, CA - [Chief of Staff](https://feeny.ai/job/chief-of-staff-broccoli-ai-san-francisco-qgadcs18hc7n) — San Francisco, CA - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-broccoli-ai-lehi-ka8rvb51svwq) — Lehi, UT - [Founding Business Development Lead, Private Equity](https://feeny.ai/job/founding-business-development-lead-private-equity-broccoli-ai-san-francisco-w3fj3ffhy9jz) — San Francisco, CA - [Sales Enablement Trainer](https://feeny.ai/job/sales-enablement-trainer-broccoli-ai-lehi-b1t7kwx5rvnv) — Lehi, UT - [Founding Data Engineer](https://feeny.ai/job/founding-data-engineer-broccoli-ai-san-francisco-cgjzdxgdhnkq) — San Francisco, CA - [Strategy & Operations Manager](https://feeny.ai/job/strategy-operations-manager-broccoli-ai-san-francisco-5c3p50md14ac) — San Francisco, CA - [SDR Manager](https://feeny.ai/job/sdr-manager-broccoli-ai-lehi-3mt5ddbmkegm) — Lehi, UT - [Expansion Account Executive](https://feeny.ai/job/expansion-account-executive-broccoli-ai-lehi-c7y604ke8s3x) — Lehi, UT