--- title: 'Office Manager at Ethos Life' canonical: 'https://feeny.ai/job/office-manager-ethos-life-san-francisco-pgxh9knrs3rx' type: 'job' last_seen: '2026-10-19' --- # Office Manager at Ethos Life - **Company:** Ethos Life - **Location:** San Francisco, CA - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/ethoslife/jobs/8886931002 ## Job description ## About Ethos Ethos (Nasdaq: $LIFE) is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten. ## About the role We're seeking a team-oriented, proactive Office Manager / Employee Experience Associate to join our growing organization. You will own the day-to-day operations of our San Francisco office and support and build the programs that make the employee experience a competitive advantage for Ethos, for teammates in the office and for those working remotely. You'll partner with the People team to maintain the processes and programs that foster company culture and drive engagement, and with the Chief of Staff to support the executive team. Your days start with a fully stocked pantry and a clean, welcoming space. From there you'll work with the property manager, vendors, and employees on workplace needs, and move forward projects like office improvements, our swag store, and the company offsite calendar. Duties and Responsibilities: Office Operations - Own the day-to-day relationship with the property manager for our SF office - Oversee groceries, kitchen supplies, and catered meals throughout the week, maintaining a fully stocked pantry and a clean dining area - Receive, sort, and distribute incoming mail and deliveries, and process outgoing mail - Manage visitor access (e.g., badging) and provide a welcoming office environment - Set up and maintain conference rooms, supply storage, and other office resources - Purchase supplies, run office-related errands, and serve as point of contact for office equipment needs - Ensure new SF hires are set up in the office (desk, computer, key card access to the building and office suite, etc.) - Manage office improvements, including new furniture, painting, storage, and layout changes, from vendor selection through completion Employee Experience and Culture - Be the culture champion for the San Francisco office - Help build and evolve a remote-first employee culture, creating ways for in-office and remote employees to connect and feel equally included - Own employee appreciation day and holiday gifting for the US, including planning, budgeting, vendor selection, and execution - Plan and manage internal events (trainings, business meetings, happy hours, holiday events, and team social events) - Own and build the Ethos swag store for employees and partners, including vendor relationships, product selection, inventory, and fulfillment Offsites and Planning - Proactively build, manage, and schedule the company offsite calendar across teams (8-10 offsites per year), covering venues, logistics, vendors, and coordination with team leads Executive and Cross-Functional Support - Support the executive team EA on larger projects and during busy periods - Support the Chief of Staff / VP of Communications on ad hoc projects, including employer branding - Build and maintain effective working relationships with the Executive team, IT, People, Finance, Legal, and external vendors - Perform administrative duties, maintain files, and organize documents as needed Qualifications and Skills: - Passion for creating a welcoming, inclusive workplace for both in-office and remote employees - Experience planning and executing events, ideally multiple events at once - Strong project management skills, with the ability to manage timelines, budgets, and vendors across several projects - Expert communicator with an open mind and positive attitude - Highly organized multitasker who thrives in a fast-paced environment - Proactive, self-directed, and comfortable owning programs end to end - Prior experience in office management, workplace experience, customer service, or a related field - Passion for delivering a high level of customer service and confidence managing a range of stakeholders - Proficiency with Google Workspace (Docs, Sheets, Slides, etc.) and calendar scheduling, AI tools and creative tools including Canva - Willingness to learn and grow with the company - Able to come into our San Francisco office at least 3 days a week #LI-Remote  #LI-AG1 The US national base salary range for this full-time position is $35/hr -$48/hr. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits. You can find further details of our US benefits at https://www.ethoslife.com/careers/ Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our [California Candidate Privacy Notice](https://res.cloudinary.com/getethos/image/upload/v1684458868/00_CMS/CURRENT_CRPA_Privacy_Notice_for_Job_Applicants_05-23.docx_-_Google_Docs_lr4j43.pdf). Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com. We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent. ## About Ethos Life ## Company Overview - **One-liner**: Ethos is a technology company that simplifies and accelerates the process of buying life insurance using AI-driven underwriting and a fully digital, vertically integrated platform. - **Entity Type**: Public (NASDAQ: LIFE) - **Headquarters**: San Francisco, California, USA - **Founded**: 2016 - **Founders**: Peter Colis (CEO), Lingke Wang ## Core Business - **Primary industry**: Insurance (Insurtech / Life Insurance) - **Target customers**: B2C (consumers seeking life insurance), B2B (independent agents and brokers), and B2B (carrier partners). - **Mission or purpose statement**: "To protect families by democratizing access to life insurance and empowering agents at scale." [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Products & Services - **Term Life Insurance**: Digital-first, fully online application and underwriting, with instant decisions for 95% of applicants. No medical exam required for many policies. - **Whole Life Insurance**: Permanent life insurance product with a cash value component, offered fully online. - **Indexed Universal Life (IUL) Insurance**: Flexible premium, permanent life insurance with growth potential tied to a market index. - **Accumulation IUL**: An IUL product focused on cash value accumulation. - **Supplemental Health Insurance**: Including Cancer Insurance and other health-related products. - **Wills & Estate Planning**: A digital service to create wills and estate plans, extending the company's role in long-term family financial planning. [ethos.com](https://www.ethos.com/) - **Agent OS**: An all-in-one operating system for independent agents that streamlines quoting, application submission, and policy management, enabling them to sell more policies efficiently. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Market Standing - **Valuation/Market Cap**: Market Cap at IPO price (late 2025) was approximately $1.6B. Currently a public company; market cap fluctuates. Total funding prior to IPO was $606.5M. [linkedin.com](https://www.linkedin.com/company/ethoslife) - **Key Metric**: Annual Revenue was **$387.6M** in the latest fiscal year. [linkedin.com](https://www.linkedin.com/company/ethoslife) - **Key Metric**: **Over 500,000 policies activated** since inception. As of Sept 30, 2025, over **10,000 active selling agents** on the platform. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) - **Notable Investors/Partners**: General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank Vision Fund, Jay-Z, Kevin Durant, Robert Downey Jr. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/ethoslife) - **Growth Signals**: Revenue grew **60%** (from $160M to $255M) from FY2023 to FY2024. Headcount grew **35.5%** YoY. Expanded product lineup from 1 product in 2019 to 10 by end of 2024. Achieved GAAP profitability in 2023 and has maintained positive net income. Named to CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Competitive Advantages - **Proprietary AI Underwriting Engine**: Ingests up to 250,000 data points per application (prescription history, credit scores, MVRs) to assess risk instantly and individually, leading to 95% of applicants getting a decision in minutes vs. weeks for traditional insurers. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) - **Asset-Light, Scalable Model**: Does not take balance sheet risk; partners with carriers for underwriting. This allows rapid scaling and high gross margins (97-98%). - **Vertically Integrated Tech Stack**: Full-stack, cloud-native platform handles everything from distribution to underwriting, activation, and administration, creating a seamless experience and durable network effects across consumers, agents, and carriers. - **Strong Network Effects**: As the platform scales and collects more data, the underwriting engine improves, which improves conversion and attracts more agents and carriers, creating a self-reinforcing flywheel. ## Strategic Focus - **Product Expansion**: Rapidly adding new life insurance and adjacent financial products (IUL, estate planning, supplemental health). - **Agent & Channel Growth**: Scaling the independent agent channel via Agent OS, while maintaining a strong direct-to-consumer channel. - **International Expansion**: Operating in 10 countries (including India, Singapore, Canada, Lithuania), with significant engineering and operations hubs in Bangalore, India. - **Continued AI & Data Science Moat**: Deepening the proprietary underwriting engine's capabilities to further improve conversion, pricing, and risk selection. ## Why Work Here - **Culture**: Described as having "intellectual rigor," a "bias for impact," and a "one-team, one-dream mentality." Employees are empowered to dream big and execute quickly with minimal red tape. Values include "speak your mind" and "serve our families." [ethos.com](https://www.ethos.com/careers/) - **Remote/Hybrid Policy**: "Digital-first" company. Over half of the team is remote across the US. Has offices in San Francisco, Bangalore, and Singapore. Many roles are "Remote US." [ethos.com](https://www.ethos.com/careers/) - **Compensation & Benefits**: - Top-tier medical, dental, vision insurance. - 401(k) plan with company contributions. - Generous paid time off + full company holiday schedule. - **100% wage replacement** for new parents during parental leave; coverage for family planning and fertility. - **Company equity** for all employees. [ethos.com](https://www.ethos.com/careers/) - **Impact**: Employees report having "outsized impact and true ownership" over successes, with the chance to "revitalize an industry for good." [ethos.com](https://www.ethos.com/careers/) - **Growth Trajectory**: Rapidly growing (35%+ headcount growth), with recent IPO strength and a clear, well-funded path to market leadership in a massive, legacy industry. ## Sources 1. [ethos.com](https://www.ethos.com/) 2. [ethos.com/careers/](https://www.ethos.com/careers/) 3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/ethoslife) 4. [linkedin.com](https://www.linkedin.com/company/ethoslife) 5. [sec.gov](https://www.sec.gov/Archives/edgar/data/1788451/000119312526029993/d901135d424b4.htm) ## Other roles at Ethos Life - [Director of Sales Development & Training](https://feeny.ai/job/director-of-sales-development-training-ethos-life-united-states-z2aw884qzm67) — United States - [CX Trainer](https://feeny.ai/job/cx-trainer-ethos-life-bengaluru-ek0p26qr1bz0) — Bengaluru, India - [Policy Operations Manager](https://feeny.ai/job/policy-operations-manager-ethos-life-united-states-b3da6gafdd4g) — United States - [Salesforce Developer](https://feeny.ai/job/salesforce-developer-ethos-life-united-states-f6c4pwzh9qeg) — United States - [Policy Admin Manager](https://feeny.ai/job/policy-admin-manager-ethos-life-bengaluru-2qmjw58qcf23) — Bengaluru, India - [Strategy & Operations Manager](https://feeny.ai/job/strategy-operations-manager-ethos-life-bengaluru-95r8ntp60qnb) — Bengaluru, India - [Manager, HR Systems](https://feeny.ai/job/manager-hr-systems-ethos-life-united-states-j8355vk5g78f) — United States - [Senior Technical Program Manager](https://feeny.ai/job/senior-technical-program-manager-ethos-life-united-states-8as4eztrqvyb) — United States - [Underwriting Support Associate](https://feeny.ai/job/underwriting-support-associate-ethos-life-bengaluru-5c8xqasnbbme) — Bengaluru, India - [SEO Content Writer](https://feeny.ai/job/seo-content-writer-ethos-life-bengaluru-kc73m7s64t28) — Bengaluru, India