---
title: 'Office Manager at Planned Parenthood Southeast, Inc.'
canonical: 'https://feeny.ai/job/office-manager-planned-parenthood-southeast-inc-atlanta-pjpnzry38bz0'
type: 'job'
last_seen: '2026-10-28'
---

# Office Manager at Planned Parenthood Southeast, Inc.

- **Company:** Planned Parenthood Southeast, Inc.
- **Location:** Atlanta, GA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-28
- **Apply:** https://jobs.lever.co/ppse/3e7a1518-13e0-4376-a8b3-a328cb21c8c0

## Job description

Job Title: Office Manager Location: Atlanta, GA Reports To: Chief Operating Officer FLSA Status: Exempt Salary: $75,500 - 84, 400

## SUMMARY:

The Office Manager is responsible for the day-to-day administration and operations of the headquarters office, ensuring an organized, professional, efficient, and welcoming environment for staff, visitors, vendors, and business partners. This role serves as the primary point of contact for office operations, facilities coordination, vendor management, mail and package handling, administrative support, and contract tracking. The role will also serve as the lead on provider credentialing activities. The Office Manager works closely with leadership, Finance, Human Resources, and Information Technology to support organizational operations and business continuity.

## QUALIFICATION REQUIREMENTS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to communicate effectively with multiple audiences.
2. Ability to work independently and as a team member.
3. Ability to prioritize and manage numerous projects simultaneously.
4. Self-motivated, with ability to work with little direct supervision.
5. Excellent written, verbal, and interpersonal communication skills.
6. Accuracy and attention to detail essential.
7. Professional appearance and attitude.
8. Availability to work flexible hours, including weekends and evenings as required.
9. Ability and willingness to travel within Georgia (GA) and Alabama (AL).
10. Reliable means of transportation for onsite and off-site work.
11. If using a personal vehicle to drive for work purposes, a valid GA driver license and current auto insurance in compliance with the minimum requirements of GA vehicle code are required.

## EDUCATION AND/OR EXPERIENCE:

1. Associate degree or equivalent work experience required; Bachelor's degree preferred.
2. Minimum three (3) years’ of progressively responsible customer service, administrative, office management, operations, or executive support experience required.
3. Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).

## ESSENTIAL DUTIES AND RESPONSIBILITIES

Office Operations and Workplace Administration

1. Manage and oversee day-to-day headquarters office operations, serving as the primary administrator responsible for ensuring an efficient, professional, and business-focused work environment.
2. Serve as the organization's primary liaison for visitors, vendors, contractors, and business partners, exercising independent judgment in addressing inquiries, resolving issues, and coordinating services.
3. Evaluate and prioritize incoming communications and requests, directing matters to appropriate departments and leaders while ensuring timely resolution.
4. Coordinate organizational meeting logistics, facility scheduling, and space utilization strategies to support operational priorities, employee engagement activities, and executive initiatives.
5. Assess workplace operational needs and implement solutions to maintain productive, compliant, and professional office environments.
6. Monitor office equipment, technology resources, and workplace services; identify operational risks and coordinate corrective actions with Information Technology, Facilities, and vendors to minimize disruptions.
7. Manage relationships with building management, service providers, and contractors, ensuring service levels, responsiveness, and organizational requirements are met.
8. Coordinate office space planning, workplace transitions, and facility improvement initiatives that support evolving organizational needs.
9. Conduct ongoing assessments of workplace operations and recommend process improvements to enhance efficiency, employee experience, and resource utilization.
10. Serve as headquarters emergency preparedness and evacuation coordinator, ensuring operational readiness and compliance with organizational safety protocols.

Business Services Administration

1. Administer organizational mail, shipping, and delivery operations, ensuring secure, efficient, and timely distribution of business-critical correspondence and materials.
2. Establish and maintain processes for tracking high-priority deliveries, confidential documents, and accountable mail items.
3. Evaluate and coordinate shipping, courier, and delivery solutions to support organizational efficiency and cost-effectiveness.
4. Develop and maintain controls and documentation systems to safeguard business records and ensure accountability for incoming and outgoing deliveries.

Financial Administration and Operational Support

1. Administer assigned financial and administrative processes in accordance with organizational policies, internal controls, and regulatory requirements.
2. Review, reconcile, and validate executive and departmental corporate credit card expenses for accuracy, completeness, and policy compliance, resolving discrepancies when identified.
3. Analyze expense documentation and communicate recommendations or corrective actions to ensure compliance with organizational financial standards.
4. Partner with Finance and department leaders to facilitate vendor onboarding, contract administration, procurement documentation, and business transactions.
5. Maintain and oversee financial and administrative records, ensuring data integrity, audit readiness, and compliance with record retention requirements.
6. Identify process improvement opportunities and recommend enhancements that strengthen operational controls and administrative efficiency.

Contract Administration and Vendor Relations

1. Administer the organization's contract management program, ensuring appropriate tracking, documentation, approvals, and execution of contractual agreements.
2. Monitor contract lifecycles, identify potential risks or delays, and proactively coordinate resolution activities with stakeholders to support business objectives.
3. Serve as a central point of coordination among department leaders, legal representatives, vendors, and business partners regarding contract execution and compliance requirements.
4. Evaluate contract status, renewal timelines, and vendor obligations, providing recommendations and escalations as necessary.
5. Develop and maintain contract administration procedures, records management practices, and reporting mechanisms to support organizational compliance and operational effectiveness.
6. Coordinate vendor review and onboarding activities, ensuring compliance with organizational standards and business requirements.

Contractor Credentialing and Compliance Administration

1. Administer contractor and provider credentialing programs, ensuring compliance with organizational standards, contractual obligations, and regulatory requirements.
2. Coordinate the onboarding, documentation review, and administrative approval processes for independent contractors and physician service providers.
3. Serve as the primary organizational liaison with credentialing vendors and external partners, resolving issues and facilitating timely completion of credentialing requirements.
4. Monitor credentialing status, expiration dates, regulatory requirements, and renewal cycles, proactively addressing potential compliance risks.
5. Analyze credentialing data and documentation to identify gaps, ensure accuracy, and recommend corrective actions when necessary.
6. Collaborate with leadership, Human Resources, Information Technology, Finance, and operational departments to ensure contractor compliance and successful program administration.
7. Develop and maintain credentialing tracking systems, reporting tools, and administrative procedures to enhance operational efficiency and regulatory compliance.

## OTHER DUTIES AND RESPONSIBILITIES:

1. Performs other duties as may be assigned by the Chief Operating Officer or Designee

PHYSICAL REQUIREMENTS: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The role requires continual seeing, hearing, speaking, standing/walking, sitting, pushing/pulling/reaching, and fingering/grasping. Stooping, bending, and kneeling are frequent. Driving and lifting/carrying heavy items are rare. Lifting up to 10 pounds may be required for up to one-third of the workday; lifting more than 10 pounds is not required.

## About Planned Parenthood Southeast, Inc.

## Company Overview
- **One-liner**: Planned Parenthood Southeast (PPSE) is a nonprofit healthcare provider and advocacy organization delivering reproductive health services, sex education, and policy advocacy across Georgia, Alabama, and Mississippi.
- **Entity Type**: Private, Nonprofit (501(c)(3))
- **Headquarters**: Atlanta, Georgia, United States
- **Founded**: 2010 (formed from the merger of affiliates founded in 1930 in Alabama and 1964 in Georgia)
- **Founders**: Not publicly available (evolved from legacy Planned Parenthood affiliates)

## Core Business
- **Primary industry**: Healthcare Services / Nonprofit Advocacy
- **Target customers**: B2C — individuals seeking reproductive healthcare, including contraception, STI testing/treatment, cancer screenings, abortion care, and sex education. Serves low-income, uninsured, and Spanish-speaking populations.
- **Mission**: To provide comprehensive reproductive and complementary healthcare services in settings that preserve the essential privacy and rights of each individual; to advocate for public policies guaranteeing these rights; to provide educational programs on human sexuality; and to participate in research supporting the advancement of reproductive health care [guidestar.org](https://www.guidestar.org/profile/58-6045874).

## Products & Services
All services are delivered through in-person health centers and telehealth:
- **In-Person Health Center Services**: Well-person exams, contraception (pills, IUDs, implants, injectables, emergency contraception), STI testing and treatment, pregnancy testing, cancer screenings (Pap smears, breast exams), abortion care, and vasectomies.
- **Telehealth Services (Family Planning)**: Direct-to-patient virtual visits for contraceptive counseling, birth control prescriptions, and follow-up care. In FY25, PPSE provided 1,512 direct-to-patient family planning telehealth visits and 973 abortion follow-up telehealth appointments [plannedparenthood.org](https://www.plannedparenthood.org/uploads/filer_public/36/ac/36ac7af7-9eac-403f-9878-4d84bbfaaa19/fy25_annual_report_final.pdf).
- **Sex Education & Outreach**: Comprehensive, medically accurate sex education programming delivered in-person and virtually. Reached 6,307 participants in FY25 through educational programming, outreach, and training.
- **Advocacy & Policy**: Lobbying, coalition building, and grassroots mobilization to defeat anti-abortion legislation and advance reproductive rights. In FY25, PPSE’s advocacy team helped defeat 16 anti-abortion bills across three states.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit). Total revenue for FY25: **$15.3 million** [plannedparenthood.org](https://www.plannedparenthood.org/uploads/filer_public/36/ac/36ac7af7-9eac-403f-9878-4d84bbfaaa19/fy25_annual_report_final.pdf).
- **Key Metric**: FY25 Net Surplus of $676,000; 100 days of cash on hand; $2 million in available financial assets.
- **Notable Investors/Partners**: Funding from Planned Parenthood Federation of America, grants, contributions ($10.8M in FY25), and patient service revenue ($3.9M). Key partnerships include Democratic Party of Georgia, Planned Parenthood of Florida, and CDC Foundation (talent sources) [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast).
- **Growth Signals**: 
  - Expanded telehealth services in FY25, increasing virtual care access across Alabama and Georgia.
  - Active job postings grew 50% month-over-month, 500% quarter-over-quarter, and 500% year-over-year, signaling rapid hiring [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast).
  - Headcount declined 16.4% YoY to 28 employees, but hiring is accelerating with 12 open positions.
  - Defeated 16 anti-abortion bills in 2025, demonstrating strong advocacy presence.

## Competitive Advantages
- **Trusted Brand & Network**: Operates under the nationally recognized Planned Parenthood brand with deep community roots across three states (7 health centers).
- **Integrated Care Model**: Combines in-person and telehealth services, reaching patients where they are geographically and digitally. Navigation teams assist with scheduling, insurance, and financial support.
- **Mission-Driven Workforce**: Attracts employees passionate about reproductive rights and health equity, resulting in high dedication despite modest compensation.
- **Political & Advocacy Muscle**: Active lobbying and grassroots engagement allow PPSE to proactively shape the regulatory environment, not just react to it.

## Strategic Focus
- **Telehealth Expansion**: Scaling direct-to-patient virtual visits to overcome geographic barriers, especially in restrictive states like Alabama and Georgia.
- **Patient Access & Navigation**: Investing in care coordination — helping patients understand insurance, access financial support, and reduce cost barriers.
- **Advocacy & Policy Protection**: Mobilizing to defend reproductive rights across Alabama, Georgia, and Mississippi, particularly in a challenging legislative climate.
- **Financial Sustainability**: Maintaining strong liquidity (100 days cash on hand) and a net surplus to ensure long-term mission stability.

## Why Work Here
- **Mission-Driven Culture**: Employees are motivated by the organization’s commitment to reproductive freedom and health equity. “We are a trusted health care provider, an informed educator, a passionate advocate, and a global partner” [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast).
- **Diverse Roles**: Opportunities range from direct patient care (Registered Nurses, Ultrasound Technicians, Lead Clinicians, Staff Physicians) to operations and advocacy (Finance & Systems Analyst, Director of Patient Access & Flow Optimization, IT Field Technician).
- **Bilingual Focus**: Many roles seek Spanish-speaking candidates, reflecting commitment to serving immigrant communities.
- **Active Hiring Surge**: 12 active job postings with 500% YoY growth in openings, indicating expansion and investment in new talent.
- **Work Environment**: Blend of health center (in-person) and remote-eligible roles; telehealth roles may offer flexibility.
- **Perks & Culture**: Comprehensive benefits typical of nonprofit healthcare organizations; emphasis on professional growth, patient-centered care, and coalition building. Notable perks mentioned for specific roles (Bilingual Patient Access Center Associate, Associate Medical Director) include health insurance, paid time off, and retirement plans (details vary by role).
- **Location**: Headquarters in Atlanta with health centers across Georgia, Alabama, and Mississippi.

## Sources
1. [guidestar.org](https://www.guidestar.org/profile/58-6045874)
2. [linkedin.com](https://linkedin.com/company/planned-parenthood-southeast)
3. [plannedparenthood.org](https://www.plannedparenthood.org/uploads/filer_public/36/ac/36ac7af7-9eac-403f-9878-4d84bbfaaa19/fy25_annual_report_final.pdf)
4. [charitynavigator.org](https://www.charitynavigator.org/ein/586045874)
5. [jobs.lever.co](https://jobs.lever.co/ppse)

## Other roles at Planned Parenthood Southeast, Inc.

- [Training and Experience Coordinator](https://feeny.ai/job/training-and-experience-coordinator-planned-parenthood-southeast-inc-atlanta-dqenc8hzgtbk) — Atlanta, GA
- [Staff Accountant](https://feeny.ai/job/staff-accountant-planned-parenthood-southeast-inc-atlanta-j2ez8fn4qan0) — Atlanta, GA
- [Health Center Associate - Savannah](https://feeny.ai/job/health-center-associate-savannah-planned-parenthood-southeast-inc-savannah-xfgwzp74b3jg) — Savannah, GA
- [Health Center Associate - Cobb](https://feeny.ai/job/health-center-associate-cobb-planned-parenthood-southeast-inc-cobb-marietta-zmv5er5wvfre) — Cobb/marietta, GA
- [Ultrasound Technician](https://feeny.ai/job/ultrasound-technician-planned-parenthood-southeast-inc-savannah-the0cr5m8snw) — Savannah, GA
- [Health Center Associate - East Atlanta](https://feeny.ai/job/health-center-associate-east-atlanta-planned-parenthood-southeast-inc-east-88zhr9137n2d) — East Atlanta, GA
- [Senior Accountant](https://feeny.ai/job/senior-accountant-planned-parenthood-southeast-inc-atlanta-wsah7cp4y7z3) — Atlanta, GA
- [Registered Nurse](https://feeny.ai/job/registered-nurse-planned-parenthood-southeast-inc-atlanta-76gqk6p1tv06) — Atlanta, GA
- [Bilingual Health Center Associate](https://feeny.ai/job/bilingual-health-center-associate-planned-parenthood-southeast-inc-gwinnett-1q2h90z4z730) — Gwinnett/lawrenceville, GA
- [Facilities Maintenance Technician](https://feeny.ai/job/facilities-maintenance-technician-planned-parenthood-southeast-inc-atlanta-tyv7pd0qswb1) — Atlanta, GA