--- title: 'Office & People Operations Coordinator at Contoro Inc.' canonical: 'https://feeny.ai/job/office-people-operations-coordinator-contoro-inc-austin-pd6k8ys93tjr' type: 'job' last_seen: '2026-09-08' --- # Office & People Operations Coordinator at Contoro Inc. - **Company:** Contoro Inc. - **Location:** Austin, TX - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/contoro/45d57d48-0543-4c3b-9935-24409c431da7 ## Job description JOIN CONTORO ROBOTICS – REVOLUTIONIZING WAREHOUSE AUTOMATION WITH CUTTING-EDGE ROBOTICS At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation. We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you! ## ABOUT THE ROLE We're looking for an Office & People Operations Coordinator to keep our office running and own the employee experience from first interview through last day. This is a highly visible, in-person role: you'll be the first face visitors see, the person new hires meet on day one, and the go-to for everything from a broken HVAC unit to a new hire's paperwork. It suits someone organized and proactive who can move between facilities logistics and confidential HR work in the same hour. Contoro is a fast-growing company. You will also find multiple career opportunities if you are passionate and capable. ## KEY RESPONSIBILITIES Office & Facilities - Run day-to-day office operations and keep the workplace organized and functional - Own vendor and building-management relationships, facility repairs, and office maintenance - Manage supplies, equipment, snacks, mail, and deliveries; support procurement as needed - Greet visitors and coordinate company events, lunches, and team activities Onboarding & Offboarding - Own onboarding from offer acceptance through day one in our HR system - Set up system access, workspaces, and equipment; run office tours and orientation - Complete employment eligibility verification and maintain accurate employee records - Coordinate offboarding, including documentation, access, and equipment return Recruiting Coordination - Coordinate interviews, phone screens, and candidate communication in our applicant tracking system - Keep candidates, hiring managers, and interviewers aligned throughout the process - Support offer letters and pre-employment documentation HR & Administrative Support - Answer employee questions on policies, benefits, payroll, and HR processes - Support benefits enrollment and keep HR policies and handbooks current - Manage correspondence, company records, and internal communications - Provide administrative support to the CEO and broader team, and assist with special projects ## QUALIFICATIONS - High school diploma required; bachelor's degree preferred - Experience as an office manager, administrative assistant, HR coordinator, or in a related role - Proficiency in MS Office (Word, Excel, PowerPoint) - Excellent time management, organization, and prioritization skills - Excellent written and verbal communication skills - Sound judgment and discretion handling confidential employee information - Available onsite Monday through Friday, 7:30 AM – 3:30 PM ## NICE TO HAVE - Experience with an HRIS (Rippling or similar) and an applicant tracking system (Ashby or similar) - Experience with spend management or recognition platforms (Ramp, Nectar, or similar) - Experience with Atlassian tools (Confluence, SharePoint) - Prior HR or recruiting coordination experience at a startup or high-growth company - Bilingual in Korean, Spanish, or Chinese *Recruitment Agencies: Please do not contact our employees regarding this role. We partner with a select group of approved recruiting firms and do not accept unsolicited outreach or candidate submissions. ## About Contoro Inc. ## Company Overview - **One-liner**: Contoro provides an AI-powered, human-in-the-loop robotics service to autonomously unload floor-loaded trailers and shipping containers for the logistics industry. - **Entity Type**: Private (Series A) - **Headquarters**: Austin, Texas, United States - **Founded**: 2022 - **Founders**: Youngmok "Mok" Yun (CEO) ## Core Business - **Primary Industry**: Robotics Engineering / Industrial Automation / Logistics - **Target Customers**: B2B (warehouses, distribution centers, freight companies, and supply chain operators) - **Mission**: To transform the future of work by delivering reliable, affordable, and safe robotics solutions, starting with the most physically demanding task in the supply chain – unloading non-palletized boxes from trucks and containers. ## Products & Services - **Autonomous Container & Trailer Unloading Service**: A robotics-as-a-service (RaaS) offering where a mobile robot autonomously enters a trailer or container, uses a patented articulated gripper (DuoGrasp) and a Kuka industrial arm to unload mixed-SKU boxes (8" to 30" in dimension, up to 65 lbs), and places them onto an onboard conveyor belt. The service is charged per container unloaded, with no upfront capital expense. - **Human-in-the-Loop (HITL) AI Platform**: A proprietary system that augments the robot's AI with remote human teleoperation for edge cases. This creates a continuous learning loop to improve AI reliability over time, targeting 99%+ success rates required for industrial use. ## Market Standing - **Valuation**: Not publicly disclosed - **Total Funding**: USD 22.0 million across 4 rounds: - Pre-Seed (2022): USD 1.3M led by Village Global - Seed (June 2023): USD 7.2M led by SV Investment Corp - Corporate Round: Led by Coupang (amount undisclosed) - Series A (April 2025): USD 13.5M led by Doosan Investment - **Key Metric**: 43 employees (as of mid-2025), with 83.3% year-over-year headcount growth - **Notable Investors/Partners**: Doosan Investment, SV Investment Corp, Coupang, Village Global - **Growth Signals**: 83.3% YoY headcount growth; active commercial pilot program for qualified customers; presence in the US, South Korea, UAE, and India; 4 active job postings (up 300% YoY). ## Competitive Advantages - **Human-in-the-Loop (HITL) Reliability**: Contoro's core moat is its ability to handle the "endless edge cases" of trailer unloading (diverse box sizes, containers, and layouts) by combining AI with remote human operators. This guarantees 99%+ reliability in real-world industrial environments, a bar that pure AI solutions struggle to meet. - **Patented Hardware**: The "DuoGrasp" articulated gripper provides a two-sided box grasp for stability, allowing the robot to handle heavy, multi-dimensional boxes without damage. - **No-Capex Business Model**: Charging per container unloaded (RaaS) removes the capital barrier for customers, making the service "affordable and predictable" and easy to scale up or down. - **Rapid Deployment**: The robot's mobile base and built-in connectivity allow it to be moved from dock to dock via remote control or forklift, with "short deployment time & high reliability from day 1." ## Strategic Focus - **Commercialization & Scaling**: The company is currently accepting qualified customers for a 12-week commercial pilot program, indicating a shift from R&D to market deployment. - **Vertical Expansion**: While starting with trailer/container unloading, the company's platform is designed to tackle other physically demanding tasks in logistics and beyond. - **AI Evolution**: Accelerating the AI learning loop through teleoperation data to reduce reliance on human operators over time. ## Why Work Here - **Cutting-Edge Technology**: Work on real-world AI and robotics problems (perception, motion planning, manipulation) with industrial-grade hardware (Kuka arms). - **High Growth Trajectory**: A Series A startup with 83% headcount growth and a clear path to commercial scale. The team is small (43 people), offering significant ownership and impact. - **Culture & Values**: The company emphasizes **Reliability**, **Collaboration**, **Commitment**, **Independent Problem Solving**, and **Contribution**. - **Benefits**: - 100% employer-paid medical, dental, and vision insurance - 401k plan with matching - Flexible work hours - Pet-friendly office (Austin HQ) - Gym membership reimbursement - Continuous education support (book purchases, online courses, Lunch & Learns) - Employee recognition program with gift card rewards - Paid parental and marriage leave - **Work Model**: Office-based in Austin, Texas with flexible hours. The engineering culture is hands-on, with a focus on building and deploying real hardware. - **Global Exposure**: Offices in the US, South Korea, UAE, and India. ## Sources 1. [contoro.com](https://contoro.com/) 2. [contoro.com/about-us](https://contoro.com/about-us/) 3. [contoro.com/career](https://contoro.com/career/) 4. [linkedin.com/company/contoro-inc](https://www.linkedin.com/company/contoro-inc) 5. [jobs.ashbyhq.com/contoro](https://jobs.ashbyhq.com/contoro) ## Other roles at Contoro Inc. - [Robotics Software Engineer, Autonomy Integration](https://feeny.ai/job/robotics-software-engineer-autonomy-integration-contoro-inc-austin-1f0ny694pbcq) — Austin, TX - [Business Development Manager](https://feeny.ai/job/business-development-manager-contoro-inc-buena-park-st7qdm7tjwmj) — Buena Park, CA - [Robotics Test & Validation Intern](https://feeny.ai/job/robotics-test-validation-intern-contoro-inc-austin-nd5td8hgn463) — Austin, TX - [Sr. Robotics Engineer, Perception](https://feeny.ai/job/sr-robotics-engineer-perception-contoro-inc-austin-w7btpsjbn1qa) — Austin, TX - [Sr. Robotics Engineer, Motion Planning](https://feeny.ai/job/sr-robotics-engineer-motion-planning-contoro-inc-austin-k7sk7q61jxrg) — Austin, TX - [Data Engineer, Cloud Platform](https://feeny.ai/job/data-engineer-cloud-platform-contoro-inc-austin-1rh10zprevbv) — Austin, TX - [Robotics Engineer, Motion Planning](https://feeny.ai/job/robotics-engineer-motion-planning-contoro-inc-austin-g1xqjkwb34zj) — Austin, TX - [Robotics Engineer, Autonomy](https://feeny.ai/job/robotics-engineer-autonomy-contoro-inc-austin-07tcy2s2jy6x) — Austin, TX