--- title: 'Office Support Coordinator at Arcadia' canonical: 'https://feeny.ai/job/office-support-coordinator-arcadia-boston-q9y9xmy6mkt0' type: 'job' last_seen: '2026-09-07' --- # Office Support Coordinator at Arcadia - **Company:** Arcadia - **Location:** Boston, MA - **Compensation:** $25–$30/hr - **Employment:** part-time - **Work type:** onsite - **Posted:** 2026-08-04 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/arcadia/47266731-ae74-43bc-9d25-13d9662b628c ## Job description Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit arcadia.io. ## Why This Role Is Important to Arcadia This role provides day-to-day operational support for a physical office location, ensuring a welcoming, well-stocked, and efficiently run workplace. Serves as the first point of contact for visitors and candidates and manages core office systems including supplies, food, meeting rooms and shared equipment. ## What You'll Be Doing Front Desk & Visitor Experience - Greet customers, guests, and candidates at the front desk; provide a professional and welcoming first impression - Register day badges for guests and manage visitor check-in processes via the office portal - Notify internal employees upon guest arrival Conference Room & Scheduling Administration - Serve as portal administrator for office scheduling systems - Book and manage conference room reservations; resolve scheduling conflicts - Pick-up mail and process packages Facilities & Kitchen Upkeep - Restock office supplies and kitchen food/beverage items on a routine schedule - Refresh kitchen throughout the day; run and empty the dishwasher - Maintain the coffee machine; troubleshoot basic issues and initiate vendor service calls when needed Catering & Vendor Coordination - Coordinate lunch orders from the on-site vendor as needed, including collecting preferences and communicating headcounts - Serve as point of contact for food and facilities vendors for routine issues Equipment Support - Assist with refreshing desk equipment (monitors, keyboards, peripherals) for new hires or workspace changes - Flag equipment issues to IT or the appropriate internal team Working Conditions - Physical presence required during scheduled hours - Involves standing, light lifting (supply restocking), and movement throughout the office - Regular interaction with employees, visitors, and external vendors ## What You'll Bring Required: - Strong interpersonal skills; comfortable in a customer-facing role - High attention to detail and ability to manage multiple recurring tasks - Dependable, proactive, and comfortable working independently - Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal) Preferred: - Prior experience in office coordination, facilities support, or reception - Experience with vendor communication or ordering processes ## What You'll Get - Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care - Employee-driven programs and initiatives for personal and professional development - Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community ## About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. ## About Arcadia ## Company Overview - **One-liner**: Arcadia is a cloud-native healthcare data platform that aggregates and analyzes data from across the healthcare ecosystem to help payers, providers, and government organizations improve outcomes, increase revenue, and reduce costs. - **Entity Type**: Private (Backed by Nordic Capital; 5 prior funding rounds totaling $197.5M) - **Headquarters**: Boston, Massachusetts, United States - **Founded**: 2002 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Healthcare IT, Data Analytics, Population Health Management - **Target customers**: B2B – health systems, payers (e.g., Aetna, Cigna, Highmark Blue Cross Blue Shield), provider organizations (e.g., Intermountain Health, Ochsner Health), and government entities (e.g., State of California) - **Mission statement**: "To accelerate digital transformation and infrastructure modernization in healthcare while significantly improving the bottom line of the organizations we serve." ## Products & Services - **Arcadia Data Platform**: A cloud-based, HIPAA-compliant data lakehouse that unifies EHR, claims, pharmacy, ADT, and SDoH data into a single patient record for analytics and AI. - **Arcadia Vista**: An insights tool designed for value-based care, delivering real-time analytics and performance benchmarks. - **Contract IQ**: A solution to create and manage value-based care contracts. - **Network Modeler**: A tool for modeling provider networks and performance. - **Provider Intelligence**: Analytics offering focused on provider performance and engagement. - **AI Factory**: A suite of AI-powered tools including a point-of-care generative AI assistant to improve care team efficiency. - **Arcadia Patient Registry**: Cohort building, patient stratification, and gap closure tools. - **Enhanced Benchmarks**: Benchmarking capabilities for performance comparison. - **Arcadia Foundry**: A healthcare data model built by analysts for analysts. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metrics**: - Annual Revenue: $68.5M (estimated) - Total Funding: $197.5M - Patient Records Managed: Over 170 million - Data Sources Connected: Over 2,600 - **Notable Investors/Partners**: Nordic Capital (strategic partner announced 2025), Surescripts, NCQA (Validated Data Stream and Certified Data Partner designations) - **Growth Signals**: - Acquired CareJourney in 2024, a provider of clinically relevant healthcare data and AI-powered analytics. - Launched next-gen cloud-native data platform with lakehouse architecture in 2024. - Expanded platform in 2025 with solutions: Network Modeler, Contract IQ, Provider Intelligence, and AI Factory. - Workforce distributed across 8 countries (US, India, UK, Argentina, Venezuela, and others). - Employee headcount of 312 (LinkedIn data, monthly follower growth +0.6%). ## Competitive Advantages - **Proven Scale**: Manages over 170 million patient records and connects more than 2,600 data sources, creating a comprehensive single patient record. - **Industry Validation**: Holds NCQA Validated Data Stream and Certified Data Partner designations, validating clinical data quality for HEDIS and other performance measures. - **AI-Powered Analytics**: Early mover with generative AI point-of-care assistant and AI Factory for predictive insights. - **Value-Based Care Focus**: Over $1.2B in shared savings generated during PY2024; strong presence in Medicare Shared Savings Program (MSSP). - **Strategic Capital Backing**: Partnership with Nordic Capital provides resources for accelerated growth and platform investment. ## Strategic Focus - **Current priorities**: Expanding AI capabilities (AI Factory, generative AI), deepening value-based care analytics, and growing the provider and payer customer base through platform expansion and strategic acquisitions. - **Growth direction**: Continue modernization of healthcare data infrastructure, enhance predictive and prescriptive analytics, and scale partnerships to drive adoption of data-driven intelligence across the healthcare ecosystem. ## Why Work Here - **Work model**: Remote- and hybrid-friendly with a distributed team spanning 30+ states. Boston HQ offers shared office space with snacks, drinks, and games. - **Culture highlights**: Rated a "Best Places to Work" by Built In (2026). Emphasis on diversity, inclusion, and community service (company-sponsored social and sport programs, volunteering opportunities). - **Benefits**: Competitive salary, medical/dental/vision from date of hire, FSA/HSA with employer contributions, 401K match, flexible PTO, professional training programs, employee referral bonuses. - **Engineering culture**: Opportunity to work on a cloud-native data platform at scale, with modern tech stack (lakehouse architecture, AI/ML) and a focus on real-world healthcare impact. ## Sources 1. [arcadia.io](https://arcadia.io/about-arcadia) – Company overview, mission, history, AI initiatives, metrics 2. [arcadia.io](https://arcadia.io/careers) – Careers page, remote/hybrid policy, benefits, culture 3. [linkedin.com](https://www.linkedin.com/company/arcadia-io) – Company size, revenue, funding, open roles, reviews 4. [arcadia.io](https://arcadia.io/platform) – Platform details, product descriptions, data lakehouse architecture 5. [jobs.lever.co](https://jobs.lever.co/arcadia) – Current open positions ## Other roles at Arcadia - [Director, Business Development - Life Sciences](https://feeny.ai/job/director-business-development-life-sciences-arcadia-remote-zkcx48hvc2jn) - [Head of Revenue Operations](https://feeny.ai/job/head-of-revenue-operations-arcadia-united-states-ebp1zngnfdea) — United States - [Staff Applied AI Engineer, Product & Agent Performance](https://feeny.ai/job/staff-applied-ai-engineer-product-agent-performance-arcadia-united-states-asrek4q7ymas) — United States - [Chief of Staff - Commercial Strategy](https://feeny.ai/job/chief-of-staff-commercial-strategy-arcadia-united-states-pgdfkr7zsrn6) — United States - [Senior / Lead Analyst, Customer Insights](https://feeny.ai/job/senior-lead-analyst-customer-insights-arcadia-united-states-7hmrzy1ebtme) — United States - [Enterprise Implementation Manager](https://feeny.ai/job/enterprise-implementation-manager-arcadia-remote-sms1zzdek6pt) - [Business Development Representative](https://feeny.ai/job/business-development-representative-arcadia-boston-q8hk6mzzgz4s) — Boston, MA - [Principal Software Engineer-Platforms](https://feeny.ai/job/principal-software-engineer-platforms-arcadia-united-states-7pv3d0xd8hby) — United States - [Revenue Operations Staff Systems Engineer](https://feeny.ai/job/revenue-operations-staff-systems-engineer-arcadia-united-states-2cjyagn0sx0s) — United States - [Director, Analytics](https://feeny.ai/job/director-analytics-arcadia-united-states-a0jk095dtnte) — United States