--- title: 'On-Call Front Desk Associates - Los Angeles/Orange County at Action Property Management' canonical: 'https://feeny.ai/job/on-call-front-desk-associates-los-angeles-orange-county-action-property-m6g1mgvva4h9' type: 'job' last_seen: '2026-09-13' --- # On-Call Front Desk Associates - Los Angeles/Orange County at Action Property Management - **Company:** Action Property Management - **Location:** Los Angeles, CA - **Work type:** onsite - **Posted:** 2026-01-14 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.lever.co/actionlife/b2b2e484-6f84-43fe-840c-d39384febeac ## Job description ## Who We Are With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Action Property Management, the leader in community management, is seeking part-time On-Call Front Desk Associates to join our team to fill in at various luxury associations throughout the assigned area. Schedule: Shifts vary depending on business needs. You can choose your hours. Sample shifts include: 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM. On-Call Front Desk Associates have the ability to sign up for open shifts ahead of time and also might be called in for emergency situations. This position will support the LA/OC team providing front desk coverage at properties throughout the Los Angeles/OC area. Must be available to work a minimum of 4 shifts per month. This is a flexible role where you can create your own schedule. Sample shifts include 6:00 AM- 2:30 PM, 11:00 AM- 7:30 PM, 2:00 PM- 10:30 PM, and 10:00 PM- 6:30 AM. Compensation: $21.00 per hour and $27.00 per hour on Action observed holidays. ## #LI-SW1 Job Responsibilities - Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner. - Maintain the appearance of the Front Desk area, Lobby, and main elevators - Monitor lobby activity and maintain access control - Provide concierge services - Complete the Daily Activity Report - Receive and distribute resident parcels - Answer and direct incoming phone calls - Address resident and guest concerns and questions - Demonstrate a strong understanding of the association's governing documents Why Join Action? - Must be over 18 years of age and successfully pass a pre-employment criminal background check and drug screening. - Must have a minimum of a high school diploma or GED equivalent. - Availability to work the minimum of monthly shift requirement - Reliable and punctual. Must be willing to cover shifts at properties throughout San Diego. - A true people-person who genuinely enjoys helping others. - Friendly and positive communicator. - Team player attitude. Why Join Action? - Action Property Management is committed to attracting and retaining the best talent in the industry. - Proudly certified as a Great Place to Work® in 2025 - Rated 4.0 stars on Glassdoor - [Check out our reviews here](https://tinyurl.com/actionglassdoor) - Team Member Perks: - Exclusive employee discounts through ADP Marketplace - On-going hospitality and property management training - Opportunities for career growth and advancement - Values driven company culture promoting team work and excellence ## Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the  Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ## About Action Property Management ## Company Overview - **One-liner**: Action Property Management is the largest privately-owned homeowner association (HOA) management company in California, providing professional community management services to residential communities. - **Entity Type**: Private (bootstrapped, no external funding rounds disclosed) - **Headquarters**: Irvine, California, United States - **Founded**: 1984 - **Founders**: Jan Lhotka ## Core Business - **Primary industry**: Real Estate / Community Association Management (HOA management) - **Target customers**: B2B – homeowner associations (HOAs), condominium boards, residential community developers, and luxury high-rise properties. Serves both large-scale master-planned communities and single-family home neighborhoods. - **Mission statement**: "Help people love where they live." ## Products & Services - **[HOA Management Services]**: Full-service management of community associations, including financial management, maintenance coordination, vendor oversight, compliance enforcement, and board support. Covers community types such as large-scale master-planned, high-rise, new development, condo/single-family homes, and hotel-residential. - **[SnapHOA Platform]**: Proprietary in-house developed software providing a digital hub for residents, board members, and management teams. Includes communication tools, work order tracking, document storage, and financial transparency. - **[360° Manager Support]**: Dedicated operational support for community managers, including training, legal resources, and technology tools to streamline daily tasks. - **[Board Education]**: Workshops and resources to help HOA board members understand governance, financials, and legal compliance. ## Market Standing - **Valuation**: Not publicly available (privately held) - **Annual Revenue**: ~$38.9 million (LinkedIn estimate for 2025; may not reflect full company revenue) - **Key Metric**: Manages over 300 communities with 1,000+ team members (company reports: 850+ employees on About page, 1,000+ on Careers page; LinkedIn reports 362 employees – conflicting data) - **Notable Investors/Partners**: Privately owned by CEO Matthew Holbrook (acquired in 2014); no external investors listed. - **Growth Signals**: - Expanded into Dallas, Texas, adding a new market outside California. - Headcount growth of 8.1% year-over-year per LinkedIn (though baseline differs from company figures). - 9 office locations across California and Texas. - Certified as a Great Place to Work® for 2025-2026 (89% of employees say it’s a great place to work vs. 57% U.S. average). ## Competitive Advantages - **Scale with local agility**: Largest privately-owned HOA manager in California, offering resources comparable to national firms while retaining local decision-making flexibility. - **Proprietary technology**: SnapHOA platform developed in-house, providing a competitive edge in resident and board communication. - **Ethical foundation**: Founded on ethics and professionalism in an industry historically plagued by unethical practices; this core value is maintained under current ownership. - **Employee culture**: High employee satisfaction (3.9/5.0 on Glassdoor, 4.3★ rating; Great Place to Work certified). Strong focus on values, collaboration, and continuous improvement. ## Strategic Focus - **Technology & AI**: Investing in AI solutions and infrastructure security to drive operational efficiencies and improve service delivery (led by CIO Brad). - **Talent development**: Programs like LeadWell (six-month MBA-inspired leadership journey), Values Ambassador Classes, and bi-annual regional summits to build internal leadership. - **Service expansion**: Growing geographic footprint (Dallas market entry) and diversifying community types served (luxury high-rise, new development, etc.). - **Community impact**: Engaging in local charities and global humanitarian outreach through “Action Cares” initiatives. ## Why Work Here - **Culture**: Emphasizes collaboration, trust, respect, innovation, and excellence. Values-driven environment with a mission to “help people love where they live.” - **Work environment**: Hybrid/on-site roles across multiple California locations and Dallas, TX. Roles include community management, maintenance & engineering, hospitality, and college internships. - **Benefits**: Medical (Aetna), dental & vision, 401(k) with company match, PTO & holidays, birthday holiday off, Employee Assistance Program, life insurance, FSA, long-term disability. - **Career growth**: Four distinct career paths with advancement from day one; LeadWell program for emerging leaders; bi-annual summits for managers. - **Recognition**: Certified Great Place to Work® (2025-2026); 89% employee approval rating. - **Glassdoor rating**: 4.3★ (315 reviews) with strong scores for work-life balance (4.0) and culture (3.9). ## Sources 1. [actionlife.com – About Us](https://www.actionlife.com/about-us) 2. [actionlife.com – Join the Team](https://www.actionlife.com/join-the-team) 3. [linkedin.com – Action Property Management](https://linkedin.com/company/action-property-management) 4. [actionlife.com – Great Place to Work News](https://www.actionlife.com/news/great-place-to-work) 5. [jobs.lever.co – Action Property Management Careers](https://jobs.lever.co/actionlife) ## Other roles at Action Property Management - [Overnight Front Desk Associate - Marquee Park Place](https://feeny.ai/job/overnight-front-desk-associate-marquee-park-place-action-property-management-tz2a25r39ytn) — Irvine, CA - [Director Of Operations| Luxury High-Rise Residences- Millenium Tower](https://feeny.ai/job/director-of-operations-luxury-high-rise-residences-millenium-tower-action-kbejh0pxad94) — San Francisco, CA - [Assistant General Manager](https://feeny.ai/job/assistant-general-manager-action-property-management-san-francisco-3xdvm9pm6kae) — San Francisco, CA - [General Manager - Millenium Tower](https://feeny.ai/job/general-manager-millenium-tower-action-property-management-san-francisco-crecpm6e7bez) — San Francisco, CA - [Director of Resident Experience - San Francisco](https://feeny.ai/job/director-of-resident-experience-san-francisco-action-property-management-san-8p7s2vmdcrye) — San Francisco, CA - [Valet - Beverly West (Luxury HOA)](https://feeny.ai/job/valet-beverly-west-luxury-hoa-action-property-management-los-angeles-tek0c9w2mzpe) — Los Angeles, CA - [Front Desk/Access Control (Part-Time 32 Hours) - Savina](https://feeny.ai/job/front-desk-access-control-part-time-32-hours-savina-action-property-management-yb7z4s5t7n8x) — San Diego, CA - [Front Desk Associate - Marquee Park Place](https://feeny.ai/job/front-desk-associate-marquee-park-place-action-property-management-irvine-zdps3036hgfh) — Irvine, CA - [Join our Team! 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