---
title: 'Onboarding Assistant - German speaker (f/m/d) at Awin'
canonical: 'https://feeny.ai/job/onboarding-assistant-german-speaker-f-m-d-awin-warsaw-masovian-voivodeship-s4m23pzq1tv9'
type: 'job'
last_seen: '2026-09-13'
---

# Onboarding Assistant - German speaker (f/m/d) at Awin 

- **Company:** Awin 
- **Location:** Warsaw Masovian Voivodeship, Poland
- **Posted:** 2026-06-18
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/awin/jobs/7777106003

## Job description

Purpose of Position

As an Onboarding Assistant, you will play a key role in delivering a smooth, efficient, and high-quality onboarding experience for our Platform Services clients — from initial lead qualification through to programme activation. You will ensure that qualified leads are thoroughly assessed, incoming applications are processed accurately, and new clients are seamlessly guided through the onboarding journey. Your focus will be on setting up clients for long-term success on the platform, while closely supporting the Onboarding Team Leader and collaborating with cross-functional teams such as Technical Integration, Support, CRM, and IntOps.

In this role, you will apply strong commercial awareness to identify opportunities where a client may benefit from platform or service upgrades, as well as recognising when technical or consultancy add-ons may add value to the client’s programme.

This is an exciting opportunity to join a fast-paced, dynamic team at the forefront of client growth and onboarding success.

## Key Tasks

- Conduct initial screening to ensure leads meet Awin’s standards.
- Process all lead/application management activities in Salesforce and ensure proper tracking of lead/application status outcomes.
- Collaborate with Sales and CRM teams to ensure smooth handover of qualified leads and prompt resolution of any open application items.
- Follow established onboarding workflows, processes, and documentation in Salesforce and other internal systems.
- Monitor Technically Signed off clients and ensuring they understand what is missing from their profile to get them live asap.
- Maintain regular communication with clients throughout the onboarding phase to answer questions and provide guidance through the Salesforce Console.
- Escalate issues or delays proactively to the Onboarding Team Leader to ensure resolution and avoid service disruptions.
- Participate in team meetings, training sessions, and knowledge sharing to stay updated on new system updates, and best practices.
- Contribute ideas to improve onboarding efficiency, client satisfaction, and team performance.
- Support the Onboarding Team Leader with special projects, reporting, and ad hoc tasks as needed.
- Assist with management of programme upsells such as consultancy Add-Ons and Launch Package.

## Skills & Expertise

- Strong communication skills in English and German (written and spoken).
- Experience in customer support, account management, onboarding, or client services, preferably in SaaS, affiliate marketing, or platform-based businesses.
- Organized, detail-oriented, and able to manage multiple onboarding tasks simultaneously.
- Committed to growing the new business as quickly as possible, providing friendly and efficient support for the advertisers.
- Strong problem-solving skills with a proactive, solutions-oriented mindset.
- Team player who enjoys working collaboratively in a fast-paced, evolving environment.
- Experience with Salesforce or other CRM systems is a plus.

Our Offer

- Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.

- Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.

- Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.

- Private Medical Care: Quick access to doctors, specialists, and healthcare support when you need it.

- Flexible Incentive Scheme (Cafeteria): Choose from a range of benefits supporting your wellbeing, lifestyle, and interests, including sports, culture, and travel.

In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Awin is part of the Axel Springer group. Learn more at [axelspringer.com/en/](https://www.axelspringer.com/en/), and explore the Axel Springer Essentials here: [axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why](https://www.axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why)

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

## #LI-MM1

## About Awin 

## Company Overview
- **One-liner**: Awin is a global affiliate marketing platform that connects advertisers with over 1 million publishers to drive performance-based partnerships and revenue growth.
- **Entity Type**: Private (acquired by Axel Springer, part of the Axel Springer and United Internet Groups)
- **Headquarters**: Berlin, Germany
- **Founded**: 2000
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Affiliate Marketing, Advertising Technology (AdTech), Performance Marketing
- Target customers: B2B (advertisers/brands, agencies, publishers/creators/influencers) across retail, telecommunications, travel, and finance verticals
- Mission or purpose statement: Not explicitly stated, but the company describes itself as a "people-first organization" focused on "connecting businesses with customers around the world" [linkedin.com](https://www.linkedin.com/company/awin-global)

## Products & Services
- **Awin Affiliate Platform**: A global affiliate marketing network that enables advertisers to partner with over 1 million publishers, creators, and influencers. Features include smart AI affiliate partner recommendations, advanced tracking and analytics, flexible commission structures, and tools for building, managing, and optimizing partnerships at scale. [awin.com](https://www.awin.com/)
- **ShareASale**: A complementary affiliate network (part of the Awin group) focused on the North American market.
- **Commission Factory**: An affiliate network (part of the Awin group) serving the Asia-Pacific region.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company). It was acquired by Axel Springer in 2007 for approximately USD $289 million.
- **Key Metric**: Annual Revenue of EUR 470 million (latest data) [linkedin.com](https://www.linkedin.com/company/awin-global). The platform generates over £15 billion in revenue for its advertisers annually [awin.com](https://www.awin.com/).
- **Notable Investors/Partners**: Parent companies are Axel Springer SE and United Internet AG. Awin acquired SingleView in 2021 and has also acquired Metrigo, AWIN SAS, and AWIN Ltd. [linkedin.com](https://www.linkedin.com/company/awin-global)
- **Growth Signals**: Employs 1,132 people (+13.7% year-over-year, +197 people) [linkedin.com](https://www.linkedin.com/company/awin-global). Operates in 25 countries with 17 offices worldwide. Active job postings have increased significantly (+372.7% year-over-year) [linkedin.com](https://www.linkedin.com/company/awin-global). The platform connects 30,000+ trusted brands and 1M+ approved partners [awin.com](https://www.awin.com/).

## Competitive Advantages
- **Scale & Reach**: A vast, established global network with over 1 million publishers and 30,000 advertisers across 14+ countries, providing a deep pool of potential partnerships.
- **25+ Years of Experience**: Longevity in the affiliate marketing space provides deep industry expertise and a robust, mature technology platform.
- **Comprehensive Tooling**: Offers a full suite of tools for partnership management, tracking, analytics, and AI-powered partner recommendations, catering to brands, agencies, and creators.
- **Part of a Stable Group**: Backed by major media and internet groups (Axel Springer, United Internet), providing financial stability and long-term strategic support.

## Strategic Focus
- **AI and Data**: Investing in AI/ML capabilities, as evidenced by job postings for "Senior AI Engineer," "Data Engineer - AI/ML," and "Senior Data Scientist AI/ML" [awin.com](https://www.awin.com/us/careers/vacancies).
- **Global Expansion**: Continuing to scale its global platform and local market insights to help clients grow internationally.
- **Platform Innovation**: Enhancing its technology to provide smarter partner recommendations, more flexible reward structures, and better analytics for sustained growth.

## Why Work Here
- **Culture**: Awin is described as a "people-first organization" with a strong focus on well-being, growth, and collaboration. It has an "A+" culture rating on Comparably [comparably.com](https://www.comparably.com/uk-UK/companies/awin). The company has active DEI and Priders groups to foster an inclusive environment [awin.com](https://www.awin.com/us/careers).
- **Work Model**: Offers a **Flexi-Week** (a "four awesome days" motto for a flexible work week) and **Flexi-Office** with hybrid/remote work possibilities [awin.com](https://www.awin.com/us/careers).
- **Benefits**: Includes extensive training through "Awin Academy," a global peer-to-peer rewards program, volunteering leave (2 days/year), annual holiday, insurance and health memberships (including fitness subsidies in some regions), and regular social events [awin.com](https://www.awin.com/us/careers).
- **Global Opportunities**: Operates in 17+ offices worldwide (Berlin, London, Amsterdam, Chicago, Sydney, etc.), offering an international culture and potential for mobility [awin.com](https://www.awin.com/us/careers/vacancies).
- **Recent Job Postings**: High growth in hiring (+372.7% YoY in postings) signals strong business momentum and opportunities for new joiners.

## Sources
1. [Awin Official Website](https://www.awin.com/)
2. [Awin Careers Page](https://www.awin.com/us/careers)
3. [Awin Global - LinkedIn](https://www.linkedin.com/company/awin-global)
4. [Awin Culture on Comparably](https://www.comparably.com/uk-UK/companies/awin)
5. [Awin Job Vacancies](https://www.awin.com/us/careers/vacancies)

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