--- title: 'Onboarding Specialist at Overwatch Mission Critical' canonical: 'https://feeny.ai/job/onboarding-specialist-overwatch-mission-critical-austin-mek0ppndjfdb' type: 'job' last_seen: '2026-09-13' --- # Onboarding Specialist at Overwatch Mission Critical - **Company:** Overwatch Mission Critical - **Location:** Austin, TX - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.gem.com/overwatch/am9icG9zdDr6VmMbcQuLa9eg-d5kzxLk ## Job description ## About Overwatch Mission Critical Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. Position Summary The Onboarding Specialist is responsible for managing and executing the end-to-end onboarding process for employees, contractors, and contingent workers supporting mission-critical infrastructure projects. This role serves as the primary point of contact throughout the pre-employment and onboarding lifecycle, ensuring a seamless experience while maintaining compliance with company policies, client requirements, and employment regulations. Responsibilities: Onboarding & New Hire Experience - Manage the onboarding process for W-2 employees, 1099 contractors, and contingent workers from offer acceptance through Day One readiness. - Serve as the primary point of contact for candidates throughout the onboarding process. - Coordinate onboarding timelines and communicate onboarding requirements, expectations, and next steps to new hires. - Facilitate virtual onboarding sessions and orientation programs. - Monitor onboarding milestones to ensure timely completion of all required activities. - Support new hire engagement initiatives and onboarding communications during an employee’s first weeks of employment. Compliance & Employment Verification - Coordinate pre-employment requirements, including background checks, drug screenings, employment verification, and client-specific compliance requirements. - Ensure completion and compliance of Form I-9 and employment eligibility verification requirements. - Maintain confidentiality and security of employee and contractor records. - Support onboarding audits and ensure documentation is complete, accurate, and compliant. - Stay informed on applicable employment regulations and onboarding best practices. HRIS & Systems Administration - Maintain employee and contractor records within Rippling and other company systems. - Enter, update, and audit employee information, reporting structures, and onboarding data. - Track onboarding progress and produce status reports for internal stakeholders. - Assist with onboarding automation workflows and system updates. Cross-Functional Coordination - Partner with Recruiting, HR, Payroll, IT, Operations, and Hiring Managers to ensure new hires receive necessary equipment, system access, and training. - Coordinate client-specific onboarding activities and requirements when applicable. - Communicate onboarding status updates and escalate issues that may impact start dates or compliance timelines. - Ensure all internal stakeholders are aligned to support a successful onboarding experience. Onboarding Administration & Coordination - Execute established onboarding processes and workflows for employees, contractors, and contingent workers. - Monitor onboarding milestones and ensure all required documentation and pre-employment requirements are completed on time. - Maintain accurate onboarding records and status trackers. - Communicate onboarding progress and outstanding items to internal stakeholders. - Escalate onboarding issues, delays, or compliance concerns to leadership when needed. - Support onboarding initiatives and programs developed by the Director of Onboarding. Qualifications: Required - 2+ years of experience in onboarding, HR operations, recruiting coordination, or employee experience. - Experience managing multiple onboarding projects simultaneously in a fast-paced environment. - Strong organizational skills and attention to detail. - Excellent written and verbal communication skills. - Ability to handle confidential information with professionalism and discretion. - Proficiency with Microsoft Office 365, Outlook, Teams, and HRIS platforms. ## Preferred - Experience working within Rippling or similar HRIS systems. - Knowledge of I-9 processing, employment verification, and onboarding compliance requirements. - Experience coordinating background checks, drug screenings, and client-specific onboarding requirements. - Familiarity with Smartsheet and onboarding workflow automation tools. Benefits: Overwatch Construction offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan, paid time off, and relocation assistance available. OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ## About Overwatch Mission Critical ## Company Overview - **One-liner**: Overwatch provides professional services and workforce solutions for the full lifecycle of data centers and mission-critical facilities, from planning and construction to commissioning and operations. - **Entity Type**: Private (funding rounds include Private Equity, Venture, and Debt Financing) - **Headquarters**: Austin, Texas, United States - **Founded**: 2019 - **Founders**: Not publicly disclosed (CEO is Kirk Offel) ## Core Business - **Primary industry**: Professional Services for Data Centers & Mission Critical Infrastructure - **Target customers**: B2B – data center operators, hyperscalers, enterprises, and government agencies requiring construction, commissioning, and operational support for mission-critical facilities. - **Mission or purpose statement**: “Powering AI and the fifth industrial revolution” and “building the workforce behind the future of AI and digital infrastructure.” ## Products & Services - **Professional Services (Consulting & Staffing)**: Provides personnel and expertise across the data center lifecycle – planning, design, construction, commissioning, and operations. Specializes in project management, electrical/mechanical engineering, safety, QA/QC, and cost management. - **Veteran Talent Acquisition**: A service-disabled veteran-owned small business (SDVOSB) that actively recruits and places military veterans into data center and mission-critical roles. - **Training & Workforce Development**: Offers instructor-led programs such as Data Center Operations Instructor and Electrical Instructor roles, indicating a focus on upskilling workers for the industry. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding – includes a Private Equity round led by The Argentum Group, a Venture Round (November 2025), and a Debt Financing round (February 2026) led by Everside Capital Partners. - **Notable Investors/Partners**: The Argentum Group, Everside Capital Partners - **Growth Signals**: - 252% 3-year growth (named to Inc. 5000 in 2026, ranked #1,405) - Headcount grew 89.8% YoY to 221 employees (LinkedIn data) - Expanded into EMEA operations in February 2025 - Appointed Marc Spier as CFO (June 2025) and Mike Sarraille as Chief Talent Officer (January 2025) - Acquired Talent War Group (December 2024) to bridge data center talent gaps ## Competitive Advantages - **SDVOSB certification**: Differentiator for government and prime contractor contracts requiring veteran-owned small business participation. - **Mission-first culture**: Emphasis on military ethos (ownership, determination, teamwork) attracts veteran talent and creates high retention. - **End-to-end services**: Covers every phase of data center development, reducing client coordination burden. - **Rapid growth trajectory**: High revenue/headcount growth signals strong market demand and scalability. ## Strategic Focus - **International expansion**: Recently launched EMEA operations to serve global clients. - **Workforce scaling**: Aggressively hiring across project management, engineering, safety, and commissioning roles; building a talent pipeline through acquisitions and training programs. - **AI infrastructure support**: Positioning itself as the workforce partner for the growing AI and digital infrastructure sector. ## Why Work Here - **Culture**: Rated “very inspiring” with daily leadership tips and mentorship – 4.7/5 for management and job security on Indeed. Work wellbeing score of 90 (high). - **Work model**: Most roles are in-office (Dallas, Austin, Abilene, etc.) but some remote positions exist (e.g., Construction Talent Interviewing Specialist, Cost Manager, Technical Program Manager). Hybrid flexibility varies by role. - **Compensation & Benefits**: Indeed reviewers give Compensation & Benefits 4.9/5. Salaries appear competitive (e.g., Project Manager ~$157k, Safety Manager ~$115k). - **Veteran-friendly**: Strong emphasis on hiring veterans and creating a team-oriented environment with clear mission and purpose. - **Training**: Offers internal training programs and instructor-led courses, supporting career advancement. ## Sources 1. [weareoverwatch.com/careers](https://weareoverwatch.com/careers/) 2. [linkedin.com/company/overwatch-mission-critical](https://linkedin.com/company/overwatch-mission-critical) 3. [jobs.gem.com/overwatch](https://jobs.gem.com/overwatch) 4. [indeed.com/cmp/Overwatch-Mission-Critical](https://www.indeed.com/cmp/Overwatch-Mission-Critical) 5. [inc.com/profile/overwatch-mission-critical](https://www.inc.com/profile/overwatch-mission-critical) ## Other roles at Overwatch Mission Critical - [Director of Accounting & Tax](https://feeny.ai/job/director-of-accounting-tax-overwatch-mission-critical-austin-sebsc9032deq) — Austin, TX - [(QA/QC) Quality Assurance Quality Control Technician](https://feeny.ai/job/qa-qc-quality-assurance-quality-control-technician-overwatch-mission-critical-zxzehbd41z1a) — Abilene, TX - [(Cx) (ORPM) Commissioning Owner's Rep Project Manager](https://feeny.ai/job/cx-orpm-commissioning-owner-s-rep-project-manager-overwatch-mission-critical-nkpqjq9bgrqe) — Cedar Rapids, IA - [(Cx) Commissioning Manager](https://feeny.ai/job/cx-commissioning-manager-overwatch-mission-critical-santa-teresa-dhyxf8h7zxbb) — Santa Teresa, NM - [Scheduler](https://feeny.ai/job/scheduler-overwatch-mission-critical-point-pleasant-ax1aeqd25q4m) — Point Pleasant - [Construction Manager](https://feeny.ai/job/construction-manager-overwatch-mission-critical-point-pleasant-3z0nmrh3894p) — Point Pleasant - [Director of Growth Marketing](https://feeny.ai/job/director-of-growth-marketing-overwatch-mission-critical-austin-n6sbd47apvy8) — Austin, TX - [(Cx) Commissioning & Start Up Technician](https://feeny.ai/job/cx-commissioning-start-up-technician-overwatch-mission-critical-amarillo-exqgad3w241e) — Amarillo, TX - [LOTO Coordinator](https://feeny.ai/job/loto-coordinator-overwatch-mission-critical-amarillo-5tx1jbacn1ed) — Amarillo, TX - [(APM) Assistant Project Manager](https://feeny.ai/job/apm-assistant-project-manager-overwatch-mission-critical-red-oak-3ffqvmpezp3s) — Red Oak, TX