---
title: 'Onboarding Specialist at Telepatia'
canonical: 'https://feeny.ai/job/onboarding-specialist-telepatia-medellin-wm6dtwefhg2c'
type: 'job'
last_seen: '2026-09-09'
---

# Onboarding Specialist at Telepatia

- **Company:** Telepatia
- **Location:** Medellín, Colombia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/telepatia/3a8f0179-037d-46e2-acb5-34a8d1220652

## Job description

## Why Telepatia

The world's most scarce resource isn't time — it's medical attention. Doctors spend 40–70% of their day typing instead of caring for patients. At Telepatia, we're changing that.

We build real-time AI products for healthcare — medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors.

## What You'll Do

You’ll help doctors experience the future of medicine — where documentation happens automatically. Your job is to turn first-time users into active advocates by guiding them through their first consultations with Telepatia’s AI Scribe, supporting them hands-on, and ensuring they reach consistent usage that makes the tool indispensable.

- Provide on-site support (technical and emotional) to ensure a smooth transition to AI-assisted documentation.
- Monitor adoption metrics: consultations per doctor, drop-off rate, and time to first success.
- Collect feedback and communicate insights to product and engineering teams.
- Assist with patient consent (consentimiento informado) and ensure compliance.
- Coordinate with Forward Deployed Engineers for setup and technical troubleshooting.
- Train new users on best practices to maximize accuracy and speed.
- Identify champions within hospitals who can help scale usage organically.
- Guide doctors during their first consultations using Telepatia’s Scribe platform.

## What You Have

- Clinical research coordinators or assistants (used to managing consent and protocols).
- Hospital operations or patient experience staff (already deal with doctors, scheduling, and patients).
- Auxiliares de enfermería o instrumentadores who want to move to a non-clinical, tech-related role.
- Visitadores médicos junior (medical reps tired of pharma sales pressure but great with doctors).

From tech/ startup side:

- Onboarding / Implementation specialists
- Field operations from delivery, POS, or fintech startups (who activate merchants, drivers, or retail users).
- Customer success or “support on-site” profiles from SaaS or medical device startups

## About Telepatia

## Company Overview

- **One-liner**: Telepatia is building an AI-native clinical platform for Latin America that combines real-time documentation, clinical decision support, and AI healthcare employees to transform medical practice.
- **Entity Type**: Private (Series A – $33M led by Andreessen Horowitz)
- **Headquarters**: São Paulo, Brazil (with offices in Colombia, United States, and Argentina)
- **Founded**: 2025
- **Founders**: Nicolás Abad (Co-Founder & CEO)

## Core Business

- **Primary industries**: Healthcare IT, Artificial Intelligence in Healthcare, Health & Human Services
- **Target customers**: B2B – hospitals, health plan operators, clinical directors, and physicians in private practice across Latin America
- **Mission**: Turn scarcity into abundance by empowering healthcare professionals with scalable, trustworthy intelligence – and pursue the first Nobel Prize in Medicine awarded to Latin America since 1984 with an AI Doctor.

## Products & Services

- **AI Writer**: Real-time AI that listens to clinician-patient conversations and automatically generates structured medical records, adapting to each provider’s unique style.
- **AI Advisor**: An AI copilot that provides evidence-based recommendations and institutional protocol guidance, helping clinicians make better decisions.
- **AI Integrator**: Connects with any healthcare system (50+ systems integrated) so information flows automatically without manual work.
- **AI Business Intelligence**: Transforms clinical activity into actionable insights – from protocol adherence to care quality and clinical performance.

## Market Standing

- **Valuation**: Not disclosed
- **Total Funding**: **$42M** (Seed $9M led by A\* in November 2025, plus $33M Series A led by Andreessen Horowitz)
- **Key Metric**: Deployed across 25+ hospital systems in Brazil, Colombia, and Mexico, reaching 14 million patients since launch (July 2025)
- **Notable Investors & Partners**: 
  - Lead investor: Andreessen Horowitz (Series A)
  - Angel investors: Shyam Sankar (Palantir CTO), Simón Borrero (Rappi founder), David Vélez (Nubank founder)
  - Customers include Mater Dei (Brazil’s leading hospital network)
- **Growth Signals**: 
  - Headcount grew 2,500% YoY (now 37 employees, as of mid-2026)
  - Monthly website traffic growth: +62.5%
  - Physicians recover 1.7 hours/day, protocol adherence rose from 84% to 99%
  - Already prevented 60,000 medical errors in real time

## Competitive Advantages

- **Latin American focus**: The region has a severe clinician shortage (43% fewer physicians than OECD), but top 100 institutions concentrate 50% of physicians – enabling outsized distribution once top logos are won.
- **AI-native & interoperable**: Built from scratch for the LatAm context, integrating with 50+ existing systems without friction.
- **High physician adoption**: Doctors use the platform 8 hours/day – “unprecedented adoption” according to Mater Dei’s CEO.
- **Backed by world-class investors** with deep experience scaling technology in complex markets (a16z, Nubank, Rappi, Palantir).

## Strategic Focus

- **Win top health institutions** across Brazil, Colombia, and Mexico to compound distribution.
- **Expand the AI Healthcare Employee suite** – including AI doctors, nurses, and auditors – trained on local clinical guidelines and literature.
- **Achieve the stated goal** of winning a Nobel Prize in Medicine for Latin America by demonstrating AI-driven breakthroughs in care quality and outcomes.

## Why Work Here

- **Mission-driven culture**: Founded by Nicolás Abad after his father died from a preventable drug interaction – the company is building the product that could have saved his life.
- **Rapid growth & impact**: Headcount nearly doubled every month in 2026; employees get to shape a platform already used by millions of patients.
- **Remote-first, globally distributed team**: Employees are in Colombia (35%), Brazil (29%), United States (6%), and Argentina (2%). The engineering team (15 people, 29% of workforce) works across time zones.
- **High-caliber talent**: Alumni from Stanford GSB, top medical schools, and companies like Nubank, Rappi, and Einstein Hospital.
- **Open roles** (as of mid-2026): AI Solutions Engineer, Sales Development Representative, and Onboarding Specialists – all with strong growth trajectory.

## Sources

1. [telepatia.ai (homepage)](https://www.telepatia.ai/en)
2. [telepatia.ai (Work With Us)](https://www.telepatia.ai/en/work-with-us)
3. [telepatia.ai (About Us)](https://www.telepatia.ai/en/about-us)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/telepatia-ai)
5. [Andreessen Horowitz – Investing in Telepatia](https://a16z.com/announcement/investing-in-telepatia/)

## Other roles at Telepatia

- [Growth Associate](https://feeny.ai/job/growth-associate-telepatia-bogota-en1h102hpvm3) — Bogotá, Colombia
- [Growth Associate](https://feeny.ai/job/growth-associate-telepatia-argentina-69h77q6ee2as) — Argentina
- [AR Growth Associate](https://feeny.ai/job/ar-growth-associate-telepatia-argentina-33t75x3pr84q) — Argentina
- [Onboarding Specialist Chile](https://feeny.ai/job/onboarding-specialist-chile-telepatia-chile-ptt8edp965tj) — Chile
- [Recruiter](https://feeny.ai/job/recruiter-telepatia-sao-paulo-fqzqffy2ha59) — São Paulo, Brazil
- [Especialista de Onboarding — Implantação Hospitalar (Banco de Talentos)](https://feeny.ai/job/especialista-de-onboarding-implantacao-hospitalar-banco-de-talentos-telepatia-w40kvdbhjzpc) — São Paulo, Brazil
- [Jr Software Engineer](https://feeny.ai/job/jr-software-engineer-telepatia-bogota-cq5v2kknn4q9) — Bogotá, Colombia
- [Revenue Manager](https://feeny.ai/job/revenue-manager-telepatia-sao-paulo-jaj9d59pwkrs) — São Paulo, Brazil
- [Growth Associate](https://feeny.ai/job/growth-associate-telepatia-sao-paulo-rxmqje9fd8fz) — São Paulo, Brazil
- [Customer Support Agent](https://feeny.ai/job/customer-support-agent-telepatia-sao-paulo-aqnmwk16twhh) — São Paulo, Brazil