--- title: 'Oncology Triage Nurse (8:30AM - 5PM EST Shift) at Thyme Care' canonical: 'https://feeny.ai/job/oncology-triage-nurse-8-30am-5pm-est-shift-thyme-care-remote-svm8xfkv893r' type: 'job' last_seen: '2026-10-20' --- # Oncology Triage Nurse (8:30AM - 5PM EST Shift) at Thyme Care - **Company:** Thyme Care - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-20 - **Apply:** https://jobs.ashbyhq.com/thyme-care/5d5193b8-0821-4039-a4d2-d0f047c47ef4 ## Job description ## OUR MISSION Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it. To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime. ## YOUR ROLE Thyme Care Inc., the management company to Thyme Care Medical PLLC, is the employing entity with your duties to be performed for Thyme Care Medical PLLC, a medical practice, and its patients. As a Thyme Care Oncology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, offering triage, support, and education during their cancer journey via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate end-of-life care discussions. Your main objective will involve actively engaging with members, addressing clinical issues, and efficiently managing any escalations that arise. The shift for this position is 8:30 - 5 EST. Within your first three months, you will: - Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting a minimum of 20 member calls per day. - Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices. - Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction. - Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards. - Support members throughout the oncology care continuum, from screening to survivorship or end-of-life care, coordinating care and providing clinical support as needed. - Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals. - Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team. - Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions. - Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access. - Be available for urgent clinical escalations and provide clinical consult support as required. Performs other projects and duties as assigned and as related to department business needs and objectives. ## WHAT LEADS TO SUCCESS Member-Centric Approach: You prioritize the member experience and demonstrate a deep commitment to Thyme Care's mission. Action-Oriented: You proactively identify and prioritize initiatives, taking prompt action to address urgent needs. Organizational Skills: You excel at multitasking and thrive in fast-paced environments while maintaining meticulous organization in communications and documentation. Communication Skills: You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues. Adaptability: You are comfortable with change and ambiguity and have a proven track record of success in dynamic environments. Qualifications: A Bachelor of Science Degree in Nursing and a compact unrestricted registered nurse (RN) license are required. Compact + single state licensure in New York and/or Illinois is preferred. Additionally, you have at least 2 years of nursing experience, including 1 year in solid tumor oncology nursing. Certifications: Oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) are required or obtained within 2 years of hire. This job description is intended to provide a general overview of the position, its responsibilities, and the required qualifications. Thyme Care reserves the right to modify, add, or remove duties as necessary to meet business needs and organizational objectives. ## OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose. This is a non-exempt, full-time position. The pay rate is $41.54/hour. Due to contractual limitations regarding access to PHIs, you must be located within the lower 48 United States to perform this role. To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate. Additionally, we recognize a history of inequality in health care. We’re here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer. Be cautious of [recruitment fraud](https://www.thymecare.com/fraudulent-job-offers), and always confirm that communications are coming from an official Thyme Care email. ## About Thyme Care ## Company Overview - **One-liner**: Thyme Care partners with health plans, oncologists, and employers to provide technology-enabled, value-based oncology navigation and clinical support, improving outcomes and lowering costs for cancer patients. - **Entity Type**: Private (health tech startup; funding stage not disclosed) - **Headquarters**: Nashville, Tennessee, USA - **Founded**: 2020 - **Founders**: Robin Shah and Dr. Bobby Green ## Core Business - **Primary industry**: Healthcare IT / Oncology Navigation / Value-Based Care - **Target customers**: Health plans, employers, oncologists, health systems (B2B) - **Mission or purpose**: Dedicated to making sure every person with cancer receives the highest quality care and support. ## Products & Services - **24/7 Navigation and Clinical Support**: Oncology-trained doctors, nurses, and social workers provide round-the-clock symptom triage, urgent/wellness visits, emotional care, and palliative support, alongside scheduling and logistics coordination. - **Provider and Community Integration**: Partnerships with oncologists, primary care, specialists, and local resources to address social determinants like transportation and financial assistance, closing critical gaps. - **Tech-Enabled, Risk-Aligned Model**: A platform that personalizes care at scale, delivers population health insights, and supports full-risk arrangements with payers and providers, driving better outcomes and lower costs. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metrics**: 8 million members have access to Thyme Care services; $4B+ in medical spend under management; 90% member satisfaction; 1,000+ partnered oncologists; 15-20% reduction in unnecessary acute care. - **Notable Investors/Partners**: Humana (expanded value-based oncology agreement), AON (achieved $6M in savings under CMMI's EOM) - **Growth Signals**: Recent press highlighting expansion of value-based agreements, strong member satisfaction scores, growing network of partnered providers. ## Competitive Advantages - **Human-powered with tech enablement**: Combines a dedicated oncology-trained care team with AI-driven personalization and population health analytics. - **Full risk-bearing model**: Takes on financial risk to align incentives across health plans, providers, and patients, differentiating from many navigation services. - **Integrated ecosystem**: Works within existing provider systems rather than replacing them, fostering collaboration and reducing friction for both clinicians and patients. ## Strategic Focus - Scaling value-based oncology partnerships with major health plans (e.g., Humana) and employers. - Expanding provider network and deepening community integration to address social determinants. - Continuing to invest in AI and data science to improve care personalization and operational efficiency. ## Why Work Here - **Workplace culture**: Described as community-focused with regular team events, off-sites, lunches, and happy hours. Emphasizes well-being and inclusive culture. - **Remote/Hybrid policy**: Hybrid workplace – headquartered in Nashville with opportunities for remote work across the country. - **Perks & benefits**: Competitive compensation with equity; generous parental leave (16 weeks for either parent); choice of medical, dental, vision plans; generous vacation policy; strong company-wide emphasis on work-life harmony. - **Engineering culture**: AI-enabled tools support recruiting; a dedicated Head of AI Platform and SVP of Engineering underscore commitment to tech innovation. - **Values-driven**: “Act with our members in mind” and “Share in what we build” are core values; decision-making anchored in empathy and long-term member impact. ## Sources 1. [thymecare.com](https://www.thymecare.com/) 2. [thymecare.com/careers](https://www.thymecare.com/careers) 3. [thymecare.com/team](https://www.thymecare.com/team) 4. [thymecare.com](https://www.thymecare.com/hubfs/%5BTC%5D_%5BMedia_Fact_Sheet%5D%20July%202025.pdf) – Thyme Care Fact Sheet 5. [blog.thymecare.com](https://blog.thymecare.com/press/pr-humana-value-based-oncology-care-agreement-thyme-care) – Humana Expansion Press Release 6. [blog.thymecare.com](https://blog.thymecare.com/press/thyme-care-aon-achieves-6m-in-savings) – AON Savings Announcement 7. [thymecare.com/our-story](https://www.thymecare.com/our-story) 8. [jobs.ashbyhq.com/thyme-care](https://jobs.ashbyhq.com/thyme-care) – Careers Page (provided by user) ## Other roles at Thyme Care - [Director/Principal Research Scientist, Health Economics](https://feeny.ai/job/director-principal-research-scientist-health-economics-thyme-care-remote-p6erd5crv180) - [Senior Executive Assistant](https://feeny.ai/job/senior-executive-assistant-thyme-care-new-york-egrb9w8aaptg) — New York, NY - [Marketing Manager, Member Growth](https://feeny.ai/job/marketing-manager-member-growth-thyme-care-remote-j0sm0xewsseh) - [Manager of Quality (RN)](https://feeny.ai/job/manager-of-quality-rn-thyme-care-remote-q8nq9v3twtre) - [Product Operations Lead](https://feeny.ai/job/product-operations-lead-thyme-care-remote-58f1yzwm760s) - [Principal Product Manager, Strategic Initiatives](https://feeny.ai/job/principal-product-manager-strategic-initiatives-thyme-care-remote-qzyj37q8kp50) - [Social Work Team Lead](https://feeny.ai/job/social-work-team-lead-thyme-care-remote-pr5m8827nzcc) - [Palliative Oncology Nurse Navigator (11:30am - 8:00pm EST)](https://feeny.ai/job/palliative-oncology-nurse-navigator-11-30am-8-00pm-est-thyme-care-remote-8z9mhwpc0jjq) - [Clinical Social Worker, Triage Team (11:30AM-8:00 PM EST)](https://feeny.ai/job/clinical-social-worker-triage-team-11-30am-8-00-pm-est-thyme-care-remote-hvcsf8jkcscz) - [Senior Manager, Strategic Accounts - Independent Practices](https://feeny.ai/job/senior-manager-strategic-accounts-independent-practices-thyme-care-remote-fwrar534dvq0)