---
title: 'Online Community Manager at HeyGen'
canonical: 'https://feeny.ai/job/online-community-manager-heygen-san-francisco-wgaxa14ywam3'
type: 'job'
last_seen: '2026-09-06'
---

# Online Community Manager at HeyGen

- **Company:** HeyGen
- **Location:** San Francisco, CA / Palo Alto, CA / Los Angeles, CA
- **Work type:** remote
- **Posted:** 2026-04-30
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/heygen/jobs/5125813007

## Job description

## About HeyGen

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at [www.heygen.com](https://www.heygen.com).  Visit our Mission and Culture doc [here](https://docs.google.com/document/d/1JQ6k6Ce8VRE60zO09Uc94JVaxRWA2xC1-IbIFAAHPvs/edit?usp=sharing).

## About the role

We’re looking for a Community Manager to help build and grow HeyGen’s online communities across forums, Discord, Reddit, and beyond.

You’ll play a key role in shaping how people connect with HeyGen and with each other. This means creating experiences that bring people in, give them a reason to stay, and make it easy for them to participate.

You’re someone who enjoys both sides of the work. You come up with ideas that spark engagement, and you follow through to make sure they actually happen.

## What you’ll do

Build a thriving community

- Grow and manage HeyGen’s Discord with a focus on daily engagement and positive interactions
- Show up on Reddit in a way that feels natural, helpful, and relevant
- Build relationships with creators, contributors, and early advocates
- Help members feel seen, heard, and excited to participate

Create engaging programs

- Launch campaigns like challenges, prompts, and showcases that encourage participation
- Develop recurring moments such as weekly threads, events, or creator spotlights
- Turn product updates into opportunities for the community to explore and share
- Create simple, effective formats that make it easy for people to join in

Keep things running smoothly

- Manage day-to-day community activity across platforms
- Plan and maintain a clear content and engagement rhythm
- Support a safe, inclusive, and constructive environment

Amplify your community

- Highlight great work from users and share their stories
- Encourage members to create and share content
- Help identify and grow community advocates

Close the feedback loop

- Listen closely to what the community is saying
- Spot trends, insights, and opportunities
- Share learnings with product and marketing teams
- Continuously improve how we engage

## What we’re looking for

- 3+ year experience managing Discord and/or Reddit communities
- A strong sense of what makes people engage and participate
- Strong track record of end-to-end community projects
- Comfortable being active in online communities and internet culture
- Clear, thoughtful communication skills
- Able to balance creativity with execution
- Proactive and self-directed

## Nice to have

- Experience with AI, creator tools, or video platforms
- Familiarity with HeyGen or similar products
- Basic design skills (Canva, Figma, etc.)
- Experience running community campaigns or events
- Experience with Developer communities

What success looks like

- A Discord community that feels active, welcoming, and engaging
- A Reddit presence that adds value and builds trust
- Online spaces where both new creators and power users can find value
- Campaigns that people want to participate in and share
- Online communities that drive business outcomes for a variety of internal teams and stakeholders
- Pathways for members to become leaders

Location

Opportunity to work in-office, hybrid or remote while employed as a contractor.

Compensation:

We are looking to pay a competitive monthly rate on a long-term contract.   Expected range is $4,000 to $5,700/month

Join us at HeyGen and help build the future of how people connect, create, and communicate through video.

## About HeyGen

## Company Overview
- **One-liner**: HeyGen is an AI-powered video generation platform that lets users create photorealistic avatars and multi-language videos from a simple script.
- **Entity Type**: Private (Series B, $60M round raised in June 2024)
- **Headquarters**: Los Angeles, California, USA
- **Founded**: 2020
- **Founders**: Joshua Xu, Wayne Liang

## Core Business
- **Primary industry**: Artificial Intelligence / Video Generation
- **Target customers**: B2B (enterprises, marketing teams) and B2C (content creators, individuals)
- **Mission**: “Empower individuals through accessible AI video generation” and “Free your story.”

## Products & Services
- **HeyGen Platform**: SaaS for AI video creation – users input a script, choose an avatar/voice, and generate a realistic talking-head video. Supports over 175 languages and dialects for dubbing and lip-sync translation. Includes a library of pre-made avatars and the ability to clone one’s own likeness (with consent).

## Market Standing
- **Valuation**: $500 million as of June 2024 (via Bloomberg)
- **Key Metrics**: Annualized recurring revenue (ARR) was $35M as of June 2024; the company’s own careers page now states “$150M+ ARR” as of 2025/2026. Over 30 million users, 146+ million videos generated, 121+ million avatars created, and 20+ million videos translated.
- **Notable Investors**: Benchmark, Conviction, Bond Capital, Thrive Capital, HongShan (formerly Sequoia China), ZhenFund
- **Growth Signals**: Employee headcount grew from ~25 in November 2023 to 150+ globally by 2025. Recognized by Fast Company’s “Next Big Things in Tech” (2024) and Inc.’s “Best in Business” (2024). Expanded to offices in San Francisco, Los Angeles, Palo Alto, Toronto, and Singapore.

## Competitive Advantages
- **Technology moat**: Photorealistic avatars with accurate lip-syncing and real-time multilingual dubbing.
- **Ease of use**: Requires no camera, studio, or technical skills – just a script.
- **Strong backing**: Top-tier venture capital firms provide credibility and runway for R&D.
- **Scale**: Rapid adoption (30M users) and growing enterprise customer base.

## Strategic Focus
- Deepening enterprise integrations and expanding into new verticals (e.g., marketing, training, entertainment).
- Improving avatar realism and ethical AI safeguards (consent verification, content moderation).
- Global expansion through multilingual capabilities and regional offices.

## Why Work Here
- **Culture**: Emphasizes creativity, innovation, and work-life balance. Annual company retreats (2024 in San Diego, 2025 in Las Vegas, 2026 location TBD).
- **Remote/Hybrid**: Most engineering and product roles are on-site in San Francisco, Los Angeles, Palo Alto, Toronto, or Singapore. Some roles (e.g., Social Content Creator, Commercial Account Executive – Europe) are remote.
- **Perks**:
  - Flexible paid time off (unlimited vacation and sick days, plus year-end company shutdown)
  - Daily catered lunches (dinner optional)
  - $200 monthly commuter benefit
  - 401(k) with 4% company match
  - Equity grants for all employees
  - Comprehensive medical, dental, and vision insurance (including life and AD&D)
  - Paid parental leave for birthing and non-birthing parents
  - Performance bonuses (cash and equity)
  - Relocation bonus for moving to the Bay Area
  - Continuous education opportunities

## Sources
1. [Wikipedia – HeyGen](https://en.wikipedia.org/wiki/HeyGen)
2. [heygen.com – About page](https://www.heygen.com/about)
3. [heygen.com – Careers page](https://www.heygen.com/careers)
4. [Greenhouse – HeyGen jobs](https://job-boards.greenhouse.io/heygen)

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