---
title: 'Online Content Specialist at Black Canyon Consulting'
canonical: 'https://feeny.ai/job/online-content-specialist-black-canyon-consulting-bethesda-fv7tfs9ntppv'
type: 'job'
last_seen: '2026-09-16'
---

# Online Content Specialist at Black Canyon Consulting

- **Company:** Black Canyon Consulting
- **Location:** Bethesda, MD
- **Posted:** 2022-02-10
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/blackcanyonconsulting/jobs/4965480003

## Job description

Online Content Specialist

Black Canyon Consulting (BCC) is searching for Online Content Specialist to support our work at the National Institutes of Health (NIH) in Bethesda, MD.

The Online Content Specialist will be a member of the PubMed Central (PMC) Production Team at the National Center for Biotechnology Information (NCBI) and will be responsible for liaising with journal publishers, data providers, PMC users, and the National Library of Medicine (NLM) staff. General duties will include evaluating XML submissions, providing customer service to PMC content providers, handling Help Desk queries, and providing input on the PMC article display.

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition and conference reimbursement. If you enjoy being a part of a high performing, professional service and technology focused organization, please apply today!

General Qualifications

- Minimum Education Requirement: Bachelor’s degree.
- Two years experience in publishing or library science environment.
- Familiarity with online publications, specifically electronic journals or books.
- Positive attitude; displays flexibility and patience in a high-volume, customer service-focused, environment.
- Comfortable managing multiple projects simultaneously.

Required Skills

- Ability to communicate technical and non-technical information effectively to publishers, developers, users, and data providers.
- Ability to conduct data analysis and work with developers to implement solutions.
- Ability to work with complex, detailed information.
- Knowledge of XML and/or HTML.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- At least one item from the “Desired Skills” list.

Desired Skills

- Experience managing production workflow of an online publication.
- Expertise with electronic image formats (TIFF, GIF, JPEG, EPS, PNG) and with image creation software (for example, Adobe Photoshop).
- Experience editing journal or book content or in journal or book production.
- Experience with UNIX/Linux in a data production environment.
- Experience with bibliographic cataloging metadata (MARC, RDA, ISSN Centre)

Job Responsibilities

- Track incoming content and the progress of work on multiple projects in development or production stages.
- Communicate with publishers, content providers, help desks, and colleagues to facilitate project needs assessments.
- Process and evaluate content using web-based tools and UNIX scripts.
- Check accuracy and integrity of source data and online presentation of content.
- Conduct data analysis and troubleshoot errors; coordinate with appropriate personnel to solve programming and content-related issues.
- Serve as a liaison between authors, publishers, and/or vendors and the NLM.

## Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. If you enjoy being a part of a high-performing, professional service and technology-focused organization, please apply today!

## About Black Canyon Consulting

## Company Overview
- **One-liner**: Black Canyon Consulting (BCC) is a privately held, woman-owned small business that delivers innovative program and IT management support services to federal research and development programs.
- **Entity Type**: Private (Woman-Owned Small Business, SBA-certified WOSB)
- **Headquarters**: Fairfax, Virginia, United States
- **Founded**: 2017 [bccdc.net](https://www.bccdc.net/)
- **Founders**: Manish Salhotra (Managing Director, Co-Founder) and Haley Esser (Principal / CEO) [sba.gov](https://dsbs.sba.gov/search/dsp_profile.cfm?SAM_UEI=WB3LFMA4KM45) | [linkedin.com](https://www.linkedin.com/company/black-canyon-consulting-llc)

## Core Business
- **Primary industry**: Federal IT consulting and program management support for life sciences, bioinformatics, tool development, and environmental sciences.
- **Target customers**: U.S. federal government agencies (e.g., NIH, HHS) and other R&D-focused organizations.
- **Mission/purpose**: “Integrity, Impact, Innovation” – providing agile, adaptive, customer-focused support to advance national missions. [bccdc.net](https://www.bccdc.net/)

## Products & Services
- **Program Management Support**: Strategic and tactical program oversight, administrative management, and consulting for federal R&D initiatives.
- **IT Management Support**: Custom computer programming, systems design, cloud engineering, DevOps, data engineering, AI/ML, and cybersecurity services.
- **Proprietary Technologies**: BCC leverages its own IT system tools, workflows, and a distributed network of consulting resources to deliver turn-key enterprise solutions. [bccdc.net](https://www.bccdc.net/)
- **GSA Schedule Holder**: Contract #47QTCA18D00JA, providing a streamlined procurement vehicle for federal clients. [gsaelibrary.gsa.gov](https://www.gsaelibrary.gsa.gov/ElibMain/home.do/contractorInfo.do?contractNumber=47QTCA18D00JA&contractorName=BLACK+CANYON+CONSULTING+LLC&executeQuery=YES)

## Market Standing
- **Valuation**: Not publicly available (private company).
- **Key Metric**: Annual revenue not disclosed; total funding not applicable (bootstrapped / organic growth).
- **Notable Investors/Partners**: No external investors; key certifications include WOSB, ISO 9001:2015, ISO 20000-1:2018, ISO/IEC 27001:2022, FISMA compliance, and SOC readiness. [bccdc.net](https://www.bccdc.net/)
- **Growth Signals**: LinkedIn reports 42 employees (+75% year-over-year growth), 65 active job postings on Greenhouse, and a +50% increase in job postings monthly/quarterly. [linkedin.com](https://www.linkedin.com/company/black-canyon-consulting-llc) | [greenhouse.io](http://job-boards.greenhouse.io/blackcanyonconsulting)

## Competitive Advantages
- **Certified Woman-Owned Small Business (WOSB)**: Provides set-aside contracting advantages in the federal market.
- **Deep Federal R&D Focus**: Over 125 years of combined experience in supporting NIH and other research programs.
- **Compliance & Security**: Holds multiple ISO certifications and FISMA, NIST, and PCI-DSS compliance, enabling work on sensitive government systems.
- **Agile Delivery**: Proprietary workflows and IT tools allow rapid, high-value execution for complex program needs. [bccdc.net](https://www.bccdc.net/)

## Strategic Focus
- **Current priorities**: Expanding support for NIH bioinformatics, data platforms (e.g., DailyMed, RxNorm, SRA), and AI/LLM initiatives. Actively hiring for roles like AI/ML Specialist, FHIR API SME, and Platform DevEx Engineer. [greenhouse.io](http://job-boards.greenhouse.io/blackcanyonconsulting)
- **Growth direction**: Continuing to secure federal contracts, growing the consulting workforce, and deepening capabilities in cloud, DevOps, and data science.

## Why Work Here
- **Culture**: Emphasizes “Integrity, Impact, Innovation” with a collaborative, mission-driven environment focused on supporting national research priorities. [bccdc.net](https://www.bccdc.net/)
- **Work location**: Most roles are based in Bethesda, Maryland (NIH campus) or Fairfax, Virginia. Remote/hybrid policy not explicitly stated but likely on-site or hybrid given federal client requirements.
- **Notable perks**: Opportunity to work on high-impact federal R&D programs (e.g., NIH’s National Library of Medicine), professional growth in a rapidly expanding company (75% YoY headcount growth), and exposure to cutting-edge technologies (AI, cloud, bioinformatics). [linkedin.com](https://www.linkedin.com/company/black-canyon-consulting-llc)
- **Engineering culture**: Strong focus on software development, DevOps, data engineering, and AI/ML. Teams are organized into divisions like Software Engineering, Platform & DevOps, and Information Engineering. [greenhouse.io](http://job-boards.greenhouse.io/blackcanyonconsulting)

## Sources
1. [bccdc.net](https://www.bccdc.net/)
2. [greenhouse.io](http://job-boards.greenhouse.io/blackcanyonconsulting)
3. [sba.gov](https://dsbs.sba.gov/search/dsp_profile.cfm?SAM_UEI=WB3LFMA4KM45)
4. [linkedin.com](https://www.linkedin.com/company/black-canyon-consulting-llc)
5. [gsaelibrary.gsa.gov](https://www.gsaelibrary.gsa.gov/ElibMain/home.do/contractorInfo.do?contractNumber=47QTCA18D00JA&contractorName=BLACK+CANYON+CONSULTING+LLC&executeQuery=YES)

## Other roles at Black Canyon Consulting

- [Senior Program Manager – Strategic Planning & Analytics](https://feeny.ai/job/senior-program-manager-strategic-planning-analytics-black-canyon-consulting-3d7cx1d6yrgy) — Bethesda, MD
- [Contracts & Legal Operations Specialist](https://feeny.ai/job/contracts-legal-operations-specialist-black-canyon-consulting-bcc-q62403brefnw) — Bcc
- [Embedded Systems Engineer (Medical Devices)](https://feeny.ai/job/embedded-systems-engineer-medical-devices-black-canyon-consulting-ashburn-w18ke9nmmb2r) — Ashburn, VA
- [QA Analyst (CTG)](https://feeny.ai/job/qa-analyst-ctg-black-canyon-consulting-bethesda-snwnzqn23b1k) — Bethesda, MD
- [Front-End Technical Lead – Wagtail CMS](https://feeny.ai/job/front-end-technical-lead-wagtail-cms-black-canyon-consulting-bethesda-3yarp4nfjvnw) — Bethesda, MD
- [Full Stack Developer – Wagtail CMS](https://feeny.ai/job/full-stack-developer-wagtail-cms-black-canyon-consulting-bethesda-6px5ydn9hsg7) — Bethesda, MD
- [Senior Windows Systems Administrator](https://feeny.ai/job/senior-windows-systems-administrator-black-canyon-consulting-bethesda-rm7ttb762h8n) — Bethesda, MD
- [Computational Biologist (SRA Bioinformatics)](https://feeny.ai/job/computational-biologist-sra-bioinformatics-black-canyon-consulting-bethesda-7tmwwbc53sva) — Bethesda, MD
- [Junior/Mid Full Stack Software Engineer](https://feeny.ai/job/junior-mid-full-stack-software-engineer-black-canyon-consulting-bethesda-3mfn5d4a5338) — Bethesda, MD
- [Systematic Review Analyst](https://feeny.ai/job/systematic-review-analyst-black-canyon-consulting-bethesda-ry1se1hxn6sy) — Bethesda, MD