---
title: 'Online | Customer Service Hospitality – Reservations | Entry Level at Aisles & Abroad'
canonical: 'https://feeny.ai/job/online-customer-service-hospitality-reservations-entry-level-aisles-abroad-fq2nnkr3j1tb'
type: 'job'
last_seen: '2026-09-10'
---

# Online | Customer Service Hospitality – Reservations | Entry Level at Aisles & Abroad

- **Company:** Aisles & Abroad
- **Location:** Baltimore, MD
- **Compensation:** $45k–$65k
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/aisle_and_abroad/db4ce782-7ccc-4e88-a217-e767c1ea182c

## Job description

Position Overview We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience. This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

## Key Responsibilities

- Assist clients with making and managing reservations for hotels, resorts, and travel-related services
- Provide clear and professional communication regarding booking details and availability
- Support the reservation process from inquiry through confirmation
- Review reservation information for accuracy, including dates and guest details
- Maintain organized records of client bookings and communications
- Provide follow-up support and respond to customer questions as needed

## Qualifications

- Strong communication skills with a customer-first approach
- Organized with attention to detail
- Comfortable using online systems and reservation tools
- Ability to manage tasks independently
- Customer service, hospitality, or administrative experience is helpful but not required

## What We Offer

Structured onboarding and training Access to reservation systems and travel resources Ongoing support and professional development Flexible work environment Collaborative and supportive team culture Ideal Candidate This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.

## About Aisles & Abroad

## Company Overview
- **One-liner**: A modern wedding, event, and destination experience studio that curates beautifully planned celebrations and meaningful journeys for clients.
- **Entity Type**: Private (Bootstrapped – no disclosed funding)
- **Headquarters**: United States (remote-first; administrative presence in New Jersey)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Travel & tourism, events & weddings, hospitality services
- **Target customers**: B2C (individuals planning weddings, honeymoons, destination events, anniversaries, and group travel)
- **Mission or purpose statement**: “Crafting seamless, memorable moments—whether it’s walking down the aisle, celebrating a milestone, or exploring a new destination.”

## Products & Services
- **Wedding Planning & Coordination**: Full-service and partial planning for local and destination weddings.
- **Destination Wedding & Honeymoon Consulting**: Personalized itineraries, vendor coordination, and travel logistics for couples.
- **Event & Travel Planning**: Local events, anniversary trips, and group celebrations.
- **Cruise & Hotel Booking**: Expert booking of cruises, hotels, vacation homes, and all-inclusive resorts (partnered with a host agency with 70+ years of experience).
- **Luxury Destination Specialist**: Premium concierge-level support for high-end travel itineraries and reservations.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Rapid hiring – currently listing over 730 active job openings across remote roles, indicating strong growth.
- **Notable Investors/Partners**: Partnered with an award-winning host agency (70+ years in travel industry). Specific partner names not publicly listed.
- **Growth Signals**: 733+ active jobs on bebee.com and 748 listings aggregated; continuous posting of new remote roles (Booking Assistant, Cruise Travel Rep, Luxury Specialist, etc.)

## Competitive Advantages
- **Remote-first, fully distributed team** – allows hiring talent across the U.S. without geographic constraints.
- **Structured onboarding and training** – provides access to reservation systems, travel resources, and supplier webinars.
- **Deep specialization in weddings and destination events** – a niche that combines event planning with travel expertise.
- **Personalized, high-touch service model** – focuses on bespoke experiences rather than volume.

## Strategic Focus
- Scaling the remote team to support a growing client base while maintaining a personalized service standard.
- Expanding service offerings: from weddings and honeymoons to broader destination experiences (anniversaries, group travel, luxury getaways).
- Investing in technology and training to ensure seamless remote coordination and client communication.

## Why Work Here
- **Fully remote, flexible work environment** – work from anywhere in the U.S. with reliable internet.
- **Competitive pay** – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- **Benefits** – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- **Training & development** – structured onboarding, supplier webinars, and ongoing professional development.
- **Collaborative, supportive culture** – described as a “collaborative and supportive team” with a warm, personalized approach.
- **Diverse role types** – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.

## Sources
1. [Lever Careers Page – Aisles & Abroad](https://jobs.lever.co/aisle_and_abroad)
2. [BeeBee Company Profile – Aisle and Abroad](https://bebee.com/us/companies/aisle-and-abroad)
3. [RemoteOK – Aisle and Abroad](https://remoteok.com/company/aisle-and-abroad)
4. [Lever Job Posting – Cruise & Hotel Booking Specialist](https://jobs.lever.co/aisle_and_abroad/04a67b00-f2e9-4115-bfdc-2a143ad8a687)
5. [Lever Job Posting – Luxury Destination Specialist](https://jobs.lever.co/aisle_and_abroad/f88072d7-bf2b-4b2d-bb79-c8a630d29a6e)

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